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HELP DESK & FAQ: Gold and Platinum Status Challenge

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Old Jan 3, 2017, 12:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: JDiver
The current AAdvantage Gold and Elite status challenges supersede the 2016 Challenge, now obsolete.

Please read before asking questions. Read the Feb 2018 email sent Challengers in Post #1.

Please help update information or fill in the blanks by sharing what you learn.


NOTE: As of April 13:

I hope my email finds you and yours safe and well and having celebrated a nice Easter!

Thanks for reaching out to us regarding your AAdvantage® elite challenge. I understand your concern.

Please know we are monitoring this situation very closely and constantly evaluating how to best serve our members in this quickly changing environment.

At this time, we are not pausing or extending challenge end dates. If you are not able to meet the requirements contact us after the end date of the qualification period, April 30th when we are in a better position to evaluate any canceled travel due to the virus. At that time, we will review your account and evaluate the situation on a individual basis.

We sincerely appreciate your patience and understanding during this evolving situation.

As always, thanks for being an AAdvantage member! We appreciate you.


NOTE: AA is now accepting miles as well as dollars for Challenges, at 10,000 miles per $100.

NOTE: American Airlines generally doesn't offer status matches to elite members of other airlines' frequent flyer schemes; they offer paid Challenges, shortcuts to status. AA have made significant changes to the AAdvantage Gold and Platinum elite status challenge initiated 2016 (originally begun in 1998) available to anyone, regardless of status on AA or another airline (unless these people have attempted or completed a recent challenge, or are trying to use a challenge to regain status - that is not allowed). There is no publicly available documentation currently. Please update here as the information becomes available, e.g. signup fees.

Call +1.888.697-5636 for details and to sign up.

NOTE: There are also Corporate and Targeted status challenges offered to some levels of certain companies or targeted affinity groups; some may offer up to Executive Platinum status. These differ significantly from this challenge offered the general flying public for a fee, and are discussed here.

See the obsolete thread regarding the Challenge prior to 2016 here.


Frequently Asked Questions and Requirements


="3"%Q. What are the requirements for successfully completing a Challenge?

="3"%AAdvantage Gold status:Earn 7,000 Elite Qualifying Miles / EQM
OR fly 8 Elite Qualifying Segments / EQS
AND earn $1,000 Elite Qualifying Dollars / EQD
within a three month period
AND pay a non-refundable fee (see below)


See the "What are AA Gold / GLD benefits? Are they worth it?" thread here.


="3"%AAdvantage Platinum status: Earn 12,500 Elite Qualifying Miles / EQM
OR fly 16 Elite Qualifying Segments in three consecutive months
AND earn $2,000 in Elite Qualifying Dollars
within a three month period
AND pay a non-refundable fee (see below)


See the "What are AA Platinum / PLAT benefits? Are they worth it?" thread here.


Fees we know so far for Jan-Jun 2019 (same as 2018):

Fees we know so far for Jan-Jun 2019):
  • $180 PLATINUM challenge without interim status
  • $380 PLATINUM challenge with interim Gold status
  • $480 PLATINUM challenge with interim Platinum status


Fees we know so far for Jun-Dec 2019):
  • $140 GOLD challenge without interim status
  • $320 GOLD challenge with Gold interim status
  • $240 PLATINUM challenge without interim status
  • $430 PLATINUM challenge with interim Gold status
  • $540 PLATINUM challenge with interim Platinum status


Challenge begun on or before 15 June 2019: after successful challenge your earned status will be valid through Jan 31 2020

Challenge begun on or after 16 Jun: after successful challenge earned status will be valid through Jan 31 2021

NOTE: See FAQ: Earning EQD / Elite Qualifying Dollars on AA and partner airlines (2017 on) for further information about earning EQD credit on AA and partner airlines.


="2"%Q. When can I sign up for a Challenge? Can I backdate to include flown flights? How far out can I enroll?

Start dates are now anytime, not a particular date, and may be backdated as far five days (If you aren’t requesting and paying for interim status).

="2"%Q. How long will Challenge-earned elite status last?

2019 Rule: Challenges started prior to 16 June 2019 earn status good through 31 Jan 2020; challenges started 16 June or after earn status good through 31 Jan 2021. (It is the start date, not the date of the phone call or the date the challenge is completed, that matters.)
2018 Rule: Challenges started prior to 16 June 2018 earn status good through 31 Jan 2019; challenges started 16 June or after earn status good through 31 Jan 2020. (It is the start date, not the date of the phone call or the date the challenge is completed, that matters.)


="2"%Q. Are there restrictions on earning EQM for the Challenge?

Yes. To qualify, EQM must be earned on flights marketed* by AA's Joint Business Venture partners:
  • AA American Airlines
  • AY Finnair
  • BA British Airways
  • IB Iberia
  • JL Japan Airlines
  • QF Qantas as it is part of the JBA should work

    * "AA marketed" = AA flight is displayed on your boarding pass

    AA marketed fights earn as if flying AA, regardless of operating carrier. AY, BA and IB marketed flights must be operated by a oneworld airline; normally, JL and QF are generally the exceptions to this requirement.



="2"%Q. How many EQM do I earn per flown mile?

On AA marketed flights (AA flight on your boarding pass - regardless of operating carrier) and AY, BA, IB, JL and QF marketed flights you may earn, on qualifying paid fares:
  • 3 EQM per base mile flown on full F, J fares
  • 2 EQM per base mile flown in discounted Business and First fares
  • 1.5 EQM per base mile flown in Premium Economy
  • 1 EQM minimum per base mile in all other qualifying fares, 0.5 on Basic Economy
  • Earning should always be checked on the marketing carrier’s page on aa.com


For tables on aa.com showing EQM earning on partner airlines' specific fares, see here.


="2"%Q. Is there a passenger age requirement for the challenge?

No.


="2"%Q. Will my credit card that pays to $200 incidental fees cover paying for the challenge?

Reports from members indicate your credit card might indeed credit you up to $200 toward your challenge fee.


="2"%Q. Will my credit card spend EQD apply for the Challenge?

No. You must earn your Challenge-qualifying EQD on spend for travel under the same requirements as earning EQM for the Challenge.


="2"%Q. Will my baggage, upgrade and other incidental spend be calculated as EQD apply for the Challenge?

No. You must earn your Challenge-qualifying EQD on spend for travel under the same requirements as earning EQM for the Challenge.


="2"%Q. Where can I learn more about earning EQM on AA and partner airlines?

Read Earning AA Elite Qualifying Miles / EQM on AA, oneworld, partner airlines 2017 (particularly the wikipost at the top of the page) for further information about earning EQM on AA and its partners.


="2"%Q. Do status or class of service bonus miles in Business and First count toward my Challenge or "normal" status?

No. Class of service, status (and all "bonus") miles are Award (Redeemable) miles, not Elite Qualifying.


="2"%Q. Must I fly four segments at least marketed by AA?

No; there is no longer a requirement for earning AAdvantage status in 2017. You may earn Gold or Platinum status flying qualifying AY, BA, IB, JL or QF marketed flights for Challenge-earned AAdvantage status.


="2"%Q. How can I calculate miles flown for EQM calculations on partner airlines?

Distance calculations may be made reasonably with Great Circle Mapper (link).


="2"%Q. I've noticed some have been granted Gold upon enrollment. Can I?

This now depends on a fee paid at the beginning of your Challenge. See Challenge criteria above.


="2"%Q. Do I automatically gain Gold status when I earn 7,000 EQM on my Platinum Challenge?

The new policy is said to allow Gold upon fulfillment of Gold Challenge criteria. It is unspecified at this time if this is automatic, and won't apply if you paid for interim Platinum status.
Current policy appears to be that if you sign up for a Platinum Challenge without interim status then you will not be granted gold upon fulfilling the Gold Challenge criteria until after the last day of the Platinum Challenge should you happen to fall short of meeting the Platinum Challenge criteria yet still met the Gold Challenge criteria.

="2"%Q. If I earn Platinum through a Challenge, can I earn Platinum Pro with 25,000 EQM or Executive Platinum (EP) with 50,000 more EQM?

No. You must earn the full number of required EQM, EQD and EQS to earn higher status, regardless of Challenge status.


="2"%Q. Do I earn bonus miles, etc. on the flight I cross my Challenge threshold?

No. Status is awarded after the flight upon which the required threshold was crossed (some years ago, it was during and miles earning benefits applied to the earning flight - that has changed).


Q. Will my new status update automatically on my account and previously booked flights? Will my new status benefits be available automatically? How long does it take?

Once your miles post in your account, your status will normally update. But you might have to call AAdvantage Customer Service to have Your existing PNRs updated. The AA agent will remove, re-enter your AAdvantage number, which will cause the record to update.


="2"%Q. How often can I sign up for a Challenge?

First, one can not extend or retain status made through a Challenge with a subsequent Challenge. As well, knowledgeable members have posted AA generally allows two "status exceptions" in a five year period, and the Challenge is considered as a status exception. Buying status back would be considered a status exception as well. (However, AA may be getting more liberal about permitting challenges, according to some posts.)

See the first post for the known history of the AA Status Challenge.



LINK to archive of older posts from this thread.

Note: there is a "reingagement challenge" to get back miles lost for inactivity within 18 months after your miles were lost from account inactivity the last five years, which can be read about here: How to Reactivate / Restore Expired Miles – Reengagement Challenge (consolidated)




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HELP DESK & FAQ: Gold and Platinum Status Challenge

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Old Aug 8, 2019, 10:38 pm
  #286  
Moderator: American AAdvantage
Original Poster
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by paultopia
Update: I called AA today. They quoted me the standard prices up above for platinum (240/540), and said that if I wanted to do it without immediate status, I could start it on Monday, but if I want to start with status I have to start right away. They also very kindly took the time to look up my pending itineraries and calculate when I should expect to complete the challenge for me---which reassured me that I would get the last flight in without having to call back on Monday. (I gotta say, that was really surprisingly generous customer service, I got a lovely person on the phone.) They also said that it should be about 24 hours before the interim status showed up in my account, so I could go in and take advantage of platinum benefits the next day, for things like seat selection.
First, thanks to all for taking the time to share your experiences and updated information.

Second, @paultopia, sometimes preexisting bookings don’t automatically update with new status information, so check your PNRs. You can call to have them updated, but I may remember some members removing their AAdvantage number from the PNR and then adding it again. If my memory is faulty, the strength of FT is a member will soon be around to correct me.
JDiver is offline  
Old Aug 8, 2019, 10:42 pm
  #287  
 
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Gold
Posts: 3,933
Originally Posted by JDiver
First, thanks to all for taking the time to share your experiences and updated information.

Second, @paultopia, sometimes preexisting bookings don’t automatically update with new status information, so check your PNRs. You can call to have them updated, but I may remember some members removing their AAdvantage number from the PNR and then adding it again. If my memory is faulty, the strength of FT is a member will soon be around to correct me.
My recollection is that there is no way for you to remove and replace your AAdvantage number, you must call and ask the agent to do it.
MADPhil is offline  
Old Aug 12, 2019, 1:18 pm
  #288  
hmv
 
Join Date: Apr 2008
Location: Rotterdam, The Netherlands
Posts: 655
Maybe someone already asked this question so my apologies if I ask this out of stupidity:

Does the challenge fee count towards the amount of EQD to be reached?
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Old Aug 12, 2019, 1:26 pm
  #289  
 
Join Date: Dec 2018
Posts: 50
Originally Posted by hmv
Maybe someone already asked this question so my apologies if I ask this out of stupidity:

Does the challenge fee count towards the amount of EQD to be reached?
The fee does NOT count toward EQD’s
BCasc is offline  
Old Aug 14, 2019, 12:52 pm
  #290  
 
Join Date: Feb 2019
Location: LAX
Programs: AA - EXP, Hyatt - Globalist, Bonvoy - Gold, Hilton - Gold
Posts: 15
If I start a status challenge in October, does my qualifying period extend into 2020? Or does the challenge end at the end of the calendar regardless of when it has started?
apschneider84 is offline  
Old Aug 14, 2019, 1:14 pm
  #291  
 
Join Date: Jun 2014
Location: TPA
Programs: BA Silver; Hilton Gold; IHG Diamond Ambassador; Marriott Gold
Posts: 2,814
Originally Posted by apschneider84
If I start a status challenge in October, does my qualifying period extend into 2020? Or does the challenge end at the end of the calendar regardless of when it has started?
I'm pretty sure I've seen reports of people having their challenge cross years. I think the best bet is to just call AA and ask.
SpammersAreScum is offline  
Old Aug 14, 2019, 2:25 pm
  #292  
hmv
 
Join Date: Apr 2008
Location: Rotterdam, The Netherlands
Posts: 655
Could someone verify if I calculated this correctly for my Platinum Challenge (the $540 one, which gives you platinum status immediately):

AMS-LHR on BA S-class / 231 miles flying / 500 EQM / 23 EQD
LHR-HKG on BA T-class / 5,995 miles flying / 8,993 EQM / 1,200 EQD
HKG-LHR on BA O-class / 5,995 miles flying / 2,998 EQM / 300 EQD
LHR-AMS on BA S-class / 231 miles flying / 500 EQM / 23 EQD

AGP-LHR on BA I-class / 1,040 miles flying / 2,080 EQM / 260 EQD
LHR-AMS
on BA I-class / 231 miles flying / 500 EQM / 58 EQD

AMS-LHR on BA S-class / 231 miles flying / 500 EQM / 23 EQD
LHR-DMEon BA Q-class / 1,580 miles flying / 790 EQM / 79 EQD
DME-LHR on BA O-class / 1,580 miles flying / 790 EQM / 79 EQD
LHR-AMS on BA S-class / 231 miles flying / 500 EQM / 23 EQD

Total: 18,151 EQM and 2,068 EQD
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Old Aug 14, 2019, 4:10 pm
  #293  
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Join Date: Apr 2016
Location: DFW
Posts: 675
Originally Posted by apschneider84
If I start a status challenge in October, does my qualifying period extend into 2020? Or does the challenge end at the end of the calendar regardless of when it has started?
The Wiki states "Challenge begun on or after 16 Jun: after successful challenge earned status will be valid through Jan 31 2021".
enpremiere likes this.
vh_bu98 is offline  
Old Aug 14, 2019, 4:12 pm
  #294  
 
Join Date: Feb 2019
Location: LAX
Programs: AA - EXP, Hyatt - Globalist, Bonvoy - Gold, Hilton - Gold
Posts: 15
Yes, I've read that, but I'm not asking about that. I'm asking if the qualifying period can extend into the new year.
apschneider84 is offline  
Old Aug 14, 2019, 6:49 pm
  #295  
 
Join Date: Aug 2015
Location: The FT AA forum, until it no longer wants me.
Programs: CK or bust
Posts: 1,913
Originally Posted by apschneider84
Yes, I've read that, but I'm not asking about that. I'm asking if the qualifying period can extend into the new year.
If started later, yes but per the previous poster, it doesn't necessarily move the status end date forward.
JDiver likes this.
enpremiere is offline  
Old Aug 15, 2019, 4:49 pm
  #296  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: BWI
Programs: AA Gold, HH Diamond, National Emerald Executive, TSA Disparager Gold
Posts: 15,180
Looks like I'll at least hit the gold part with a business trip next week. Did 2 one way tickets. One bought up to F (D fare) on the way out and a refundable Y on the way back. Will hit it with 7800 miles and $1270 EQDs.

Depending on when I actually come home (squishy at this point), I may buy up to F on the way home.

If I do that, I'll only need a couple thousand miles to meet the platinum threshold.

Client is finally seeing the value of having me travel, so hopefully this'll be the beginning of getting back on the road.
Superguy is offline  
Old Aug 21, 2019, 2:21 am
  #297  
hmv
 
Join Date: Apr 2008
Location: Rotterdam, The Netherlands
Posts: 655
How long does it take before all systems are aware of the Platinum status (after paying the $540 dollar for the challenge incl. immediate status)?

Just had some conversations with BA regarding my flights with them but apparently AA told them I dont have status.
hmv is offline  
Old Aug 28, 2019, 11:09 am
  #298  
hmv
 
Join Date: Apr 2008
Location: Rotterdam, The Netherlands
Posts: 655
Hmm, one week after receiving the status, it still has not been updated on the BA side, with BA now pointing to AA and vice versa.

Any ideas how to solve this issue myself?
hmv is offline  
Old Aug 28, 2019, 1:58 pm
  #299  
 
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Gold
Posts: 3,933
Originally Posted by hmv
Hmm, one week after receiving the status, it still has not been updated on the BA side, with BA now pointing to AA and vice versa.

Any ideas how to solve this issue myself?
It's unlikely to update automatically, something needs to force BA to update the PNR. The best bet is to ask BA to remove and replace your AA number, the agent may have to close and reopen the record in between.

ETA: you could try doing this on Finnair on another partner website that lets you change your own FF number.
MADPhil is offline  
Old Aug 29, 2019, 12:20 pm
  #300  
 
Join Date: Jun 2002
Location: SFO/JFK/MGA
Programs: UA 1P MM, AA-PP, AS, DL, HH G, SPG Gold, TA nada
Posts: 2,043
Originally Posted by zoegksf
Not sure if this belongs in the "challenge" thread, but:

I received an email giving me free Platinum Pro through 9/25/19. I need to complete 20,000 EQM's and $2400.00 EQD's. Found a fare to BCN from SFO that will work, I think. According to AA's "AAdvantage earings for this trip", I will net 25,422 EQM's and $2507.00 EQD's for these flights. That satisfy's the requirement right?? Ready to push the pay button. Thanks!

Just reporting back. All went according to plan. The "until September XX, 2019" designation went away and is now replaced with "January XX, 2021".
zoegksf is offline  


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