Mixed cabin / class award issues, questions, discussion
Aug 9, 2019, 7:19 am
#181
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,483
I am flying premium economy - STL-DFW-OGG later this year. The STL-DFW leg does not have a premium economy seat (737-800) - does this mean that I have to pay to check my baggage from STL to DFW? The DFW-OGG does have premium economy (777-200) so I am good there.
Also, since there are no premium economy seats on STL-DFW, I changed my seat to one of the MCE seats without paying for an upgrade - the website said $0 when I selected those seats, is this right?
I have scoured the forum and abused the search function to no avail. Any help is appreciated.
Also, since there are no premium economy seats on STL-DFW, I changed my seat to one of the MCE seats without paying for an upgrade - the website said $0 when I selected those seats, is this right?
I have scoured the forum and abused the search function to no avail. Any help is appreciated.
Aug 9, 2019, 10:55 am
#183
Join Date: Apr 2009
Location: YYF/YLW
Programs: AA, DL, AS, VA, WS Silver
Posts: 5,951
Though @JJeffrey is correct about the policy, you should also be able to see this by looking at your eticket receipt. It should list the ticketed baggage allowance (should say "1PC"), which by Federal law must apply to the entire ticket.
Aug 9, 2019, 12:06 pm
#185
Join Date: Apr 2009
Location: YYF/YLW
Programs: AA, DL, AS, VA, WS Silver
Posts: 5,951
Does your ticket receipt list a baggage allowance at all? (I don't recall it being there when you view the itinerary on the web site; they're not required to.) Again, the policy is clear; you're fine. But the allowance is supposed to be there on the eticket receipt to clarify things.
Aug 9, 2019, 12:40 pm
#186
Join Date: Aug 2019
Posts: 8
Does your ticket receipt list a baggage allowance at all? (I don't recall it being there when you view the itinerary on the web site; they're not required to.) Again, the policy is clear; you're fine. But the allowance is supposed to be there on the eticket receipt to clarify things.
Aug 9, 2019, 2:31 pm
#187
Join Date: Apr 2009
Location: YYF/YLW
Programs: AA, DL, AS, VA, WS Silver
Posts: 5,951
OK. Indeed my Chase receipts don't show the baggage allowance either. If you buy directly from the airline, they do.
Aug 11, 2019, 4:08 pm
#188
Join Date: Oct 2009
Location: Austin, TX
Programs: Once upon a time...
Posts: 863
Just wanted to add my DP.
Had 2 international awards with the longhauls in Business and the short flights in economy due to availability at booking. Found First availability only due to searching connecting itineraries (in my case, I had AUS-DFW-NRT booked and AUS-DFW came up empty but a new search for AUS-DFW-NRT with a different DFW-NRT flight showed First availability on AUS-DFW). Called in multiple times and spoke to different reps and supervisors who said they could not upgrade the segment as the entire itinerary would need to be available. Twitter support was no help. Finally got hold of a supervisor who saw the availability on other itineraries and did some sort of manual "overbooking" as she called it and pushed me into First on both flights. So it still can be done.
HUCA and be persistent.
Had 2 international awards with the longhauls in Business and the short flights in economy due to availability at booking. Found First availability only due to searching connecting itineraries (in my case, I had AUS-DFW-NRT booked and AUS-DFW came up empty but a new search for AUS-DFW-NRT with a different DFW-NRT flight showed First availability on AUS-DFW). Called in multiple times and spoke to different reps and supervisors who said they could not upgrade the segment as the entire itinerary would need to be available. Twitter support was no help. Finally got hold of a supervisor who saw the availability on other itineraries and did some sort of manual "overbooking" as she called it and pushed me into First on both flights. So it still can be done.
HUCA and be persistent.
Aug 11, 2019, 6:35 pm
#189
Join Date: Aug 2015
Location: The FT AA forum, until it no longer wants me.
Programs: CK or bust
Posts: 1,913
Just wanted to add my DP.
Had 2 international awards with the longhauls in Business and the short flights in economy due to availability at booking. Found First availability only due to searching connecting itineraries (in my case, I had AUS-DFW-NRT booked and AUS-DFW came up empty but a new search for AUS-DFW-NRT with a different DFW-NRT flight showed First availability on AUS-DFW). Called in multiple times and spoke to different reps and supervisors who said they could not upgrade the segment as the entire itinerary would need to be available. Twitter support was no help. Finally got hold of a supervisor who saw the availability on other itineraries and did some sort of manual "overbooking" as she called it and pushed me into First on both flights. So it still can be done.
HUCA and be persistent.
Had 2 international awards with the longhauls in Business and the short flights in economy due to availability at booking. Found First availability only due to searching connecting itineraries (in my case, I had AUS-DFW-NRT booked and AUS-DFW came up empty but a new search for AUS-DFW-NRT with a different DFW-NRT flight showed First availability on AUS-DFW). Called in multiple times and spoke to different reps and supervisors who said they could not upgrade the segment as the entire itinerary would need to be available. Twitter support was no help. Finally got hold of a supervisor who saw the availability on other itineraries and did some sort of manual "overbooking" as she called it and pushed me into First on both flights. So it still can be done.
HUCA and be persistent.
Aug 12, 2019, 9:03 am
#191
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
If you wish to confirm the allowance, you may call AA directly and ask.
Aug 12, 2019, 9:05 am
#192
Join Date: Aug 2019
Posts: 8
I did actually call last week. Got someone on the phone who I am not sure understood my question and after some time on hold and confusion, they came back and said that the allowance on the first flight determines the allowance for the entire trip. So I may pay for bags on the way there and not on the way back. So we will see what happens.
Sep 29, 2019, 6:46 am
#193
Join Date: Jun 2010
Programs: Whatever's Cheapest, Accruing Miles, Redeeming for Premium Cabins, Not Chasing Status Unnecessarily
Posts: 2,264
mixed cabin awards
Hi,
Let's say I book a business class sAAver award with mixed cabins.
I.e. First flight is in business, next flight is economy, next flight is business.
Before the day of travel, what are the criteria for asking to be put in business on the 2nd flight?
Does sAAver space have to be available from O/D of the entire one way or if I find sAAver space by searching that flight, they could put me in there? I read that now the agents have to deal with HARD married segment logic...
And on the day of travel, let's say I fly the first segment in business, and I'm at my layover:
Same question as above. Is it easier now that one segment will have been flown?
Next question is (if unable to do the above)... can I be put on the upgrade list? If so, how? Also, would that go by whether the segment shows business sAAver availability?
THanks
Tried posting this elsewhere in what i thought was the right thread but got no responses
Let's say I book a business class sAAver award with mixed cabins.
I.e. First flight is in business, next flight is economy, next flight is business.
Before the day of travel, what are the criteria for asking to be put in business on the 2nd flight?
Does sAAver space have to be available from O/D of the entire one way or if I find sAAver space by searching that flight, they could put me in there? I read that now the agents have to deal with HARD married segment logic...
And on the day of travel, let's say I fly the first segment in business, and I'm at my layover:
Same question as above. Is it easier now that one segment will have been flown?
Next question is (if unable to do the above)... can I be put on the upgrade list? If so, how? Also, would that go by whether the segment shows business sAAver availability?
THanks
Tried posting this elsewhere in what i thought was the right thread but got no responses
Sep 29, 2019, 6:56 am
#194
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,483
It is supposed to be based on how your original ticket is booked, AFAIK.
That is, if your original ticket was booked with married segments, then the agent is most likely going to require business availability on all 3 segments in order to just change the middle segment to business.
If no married segments were involved originally, then it should be no problem for any agent to change you to business on the middle segment if availability opens up on just that segment.
The problem is that now, many agents are taking their married segment change "logic" to the extreme, and requiring availability on everything in order to make a change on one segment, even if married segments are not in play.
It's completely YMMV, and in any event worth a few HUCAs if you see availability open up on your middle segment.
That is, if your original ticket was booked with married segments, then the agent is most likely going to require business availability on all 3 segments in order to just change the middle segment to business.
If no married segments were involved originally, then it should be no problem for any agent to change you to business on the middle segment if availability opens up on just that segment.
The problem is that now, many agents are taking their married segment change "logic" to the extreme, and requiring availability on everything in order to make a change on one segment, even if married segments are not in play.
It's completely YMMV, and in any event worth a few HUCAs if you see availability open up on your middle segment.
Dec 14, 2019, 2:26 pm
#195
Join Date: Feb 2003
Location: Southern Europe/USA
Posts: 662
Wait list for award upgrade?
One domestic leg on a TATL Business Award ticket is in coach class. Flights are in six months. Is it possible now to be put on a wait list for upgrading the coach leg? Or is there another way to get the upgrade?