Jan 2, 2016, 5:51 pm
Last edit by: JDiver
AA Predeparture Beverages: When, What and Why not?
NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Older posts can be read in the archived thread here.NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
...
So there you have it.
...
So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)
Aug 14, 2017, 10:44 am
#31
Join Date: Nov 2016
Posts: 812
nevermind
Last edited by shimps1; Dec 7, 2019 at 11:18 pm
Aug 14, 2017, 1:14 pm
#32
Join Date: Dec 2009
Location: New Orleans (MSY)
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8/13 AA2284 LAX-DFW (LAA A321): Full PDB. Excellent service throughout the flight.
Aug 14, 2017, 10:33 pm
#33
Join Date: May 2005
Location: TUS
Programs: AA Plat, Hyatt Globalist
Posts: 553
8/14:
AA 5801 OKC-DFW (Mesa): Nada.
AA 5800 DFW-ELP (Mesa): Received this new gem: "I'm not sure how much time I have to do a predeparture beverage, but do you want one?"
AA 5801 OKC-DFW (Mesa): Nada.
AA 5800 DFW-ELP (Mesa): Received this new gem: "I'm not sure how much time I have to do a predeparture beverage, but do you want one?"
Aug 16, 2017, 4:16 pm
#34
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
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ORD-LGA LAA 738 and full PDB despite full boarding and FA swimming up and down the aisle. Well done AA! Also cleared the last seat in FC as #1 on the list.
Chicago based crew FWIW.
Chicago based crew FWIW.
Last edited by AANYC1981; Aug 16, 2017 at 8:22 pm
Aug 16, 2017, 5:50 pm
#35
Join Date: May 2005
Location: TUS
Programs: AA Plat, Hyatt Globalist
Posts: 553
8/16:
AA 5749 ELP-DFW (Mesa): Full PDB ^
AA 1271 DFW-OKC: Water and OJ tray
AA 5749 ELP-DFW (Mesa): Full PDB ^
AA 1271 DFW-OKC: Water and OJ tray
Aug 16, 2017, 7:50 pm
#36
Join Date: Jan 2016
Location: Illinois
Programs: AA Gold
Posts: 13
8-9-17:
AA 1107 LAS-ORD: Full PDB of choice and excellent flight crew.
AA 1107 LAS-ORD: Full PDB of choice and excellent flight crew.
Aug 17, 2017, 1:51 pm
#37
Join Date: Dec 2014
Location: Providence RI
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8-14-17 (8-15-17 arrival)
AA 0081 LHR-DFW. OJ, Champagne or Water partial PDB only. When I asked for screwdriver I was told it wasn't possible but I could get one once we were airborne.
8-15-17
AA1647 DFW-PDX. Full PDB and great attendant. Lady was up and hustling all the time.
AA 0081 LHR-DFW. OJ, Champagne or Water partial PDB only. When I asked for screwdriver I was told it wasn't possible but I could get one once we were airborne.
8-15-17
AA1647 DFW-PDX. Full PDB and great attendant. Lady was up and hustling all the time.
Aug 17, 2017, 1:55 pm
#38
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This is accurate as AA only pays the duty on the specific cheap sparkling wine they pour pre-departure at international destinations.
Aug 17, 2017, 4:17 pm
#39
Join Date: Jul 2017
Location: FL
Programs: AA ExPlat | UA Gld | DL Gld
Posts: 85
7/23/17 Sunday:
AA 1421 TPA>ORD 7am flight Full PDB.
Amazing flight crew, all very young.
When she came to me I said is it too early for a mimosa? She said no, it's never too early. Think I had about 4 that entire plane ride
AA 1421 TPA>ORD 7am flight Full PDB.
Amazing flight crew, all very young.
When she came to me I said is it too early for a mimosa? She said no, it's never too early. Think I had about 4 that entire plane ride
Aug 17, 2017, 9:16 pm
#40
Join Date: Apr 2012
Location: MIA
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AA 626 PHX -> LAS
17 Aug 17
A321 (refurb cabin)
full PDB; makes up for the swill in AC #vivalasvegas
17 Aug 17
A321 (refurb cabin)
full PDB; makes up for the swill in AC #vivalasvegas
Aug 18, 2017, 1:12 am
#41
Join Date: Mar 2005
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Posts: 1,349
I don't normally post my PDB experiences on this thread, but this struck me as anomalous enough to note...on Weds, AA123 DFW-HNL had no PDB at all. On top of that, beverage service was slow to start once airborne. I fly this route several times a year, and have done so for years, and they have consistently provided the prosecco/OJ/water service.
Aug 18, 2017, 9:00 am
#42
Join Date: Sep 2011
Location: LGA, JFK, LAX, SFO
Programs: AA EXP
Posts: 303
8/16 LGA-CLT #461 A321 LUS - Full PDB
8/16 CLT-PHX #600 A332 LUS - Full PDB
8/16 PHX-SNA #2548 B738 LAA - Tray of water, OJ and Tito's
8/18 SNA-DFW #243 B738 LAA - Full PDB! Even saw her refill peoples mimosas with more sparkling wine. Almost fell over.
8/16 CLT-PHX #600 A332 LUS - Full PDB
8/16 PHX-SNA #2548 B738 LAA - Tray of water, OJ and Tito's
8/18 SNA-DFW #243 B738 LAA - Full PDB! Even saw her refill peoples mimosas with more sparkling wine. Almost fell over.
Last edited by brc757rr; Aug 18, 2017 at 10:05 pm
Aug 18, 2017, 10:01 pm
#43
Join Date: Apr 2012
Location: AL
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Posts: 477
8/16 RDU - DCA Flight 5580 -- nothing at all
Aug 19, 2017, 9:28 am
#44
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
Posts: 7,390
8/19
PIT-DFW AA228 LAA
Full PDB
PIT-DFW AA228 LAA
Full PDB
Aug 20, 2017, 2:13 pm
#45
Join Date: Jun 2014
Location: TPA
Programs: BA Silver; Hilton Gold; IHG Diamond Ambassador; Marriott Gold
Posts: 2,814
08/19 AA 730 TPA-CLT Full PDB
Despite late departure due to late arrival
Despite late departure due to late arrival