2015 aa.com PNR Display / Page - Meal Selection temp. Gone, Detailed Fare Rules moved
Sep 18, 2015, 9:43 pm
#1
Original Poster
Join Date: Jul 2007
Location: Bouncing Between Seattle and Houston
Programs: UA Lifetime 1K - DL Million Miler - AS 100K
Posts: 113
2015 aa.com PNR Display / Page - Meal Selection temp. Gone, Detailed Fare Rules moved
Went to preselect my meal for an upcoming flight in 1st. There appears to be a new display when the record of the flight is selected.
No where in the display is found any place to preselect a 1st class meal. The old screen display this morning had that capability. The new display does not.
Hope this is a glitch that AA corrects.
No where in the display is found any place to preselect a 1st class meal. The old screen display this morning had that capability. The new display does not.
Hope this is a glitch that AA corrects.
Sep 18, 2015, 9:52 pm
#2
Join Date: Jun 2008
Location: Everywhere you wanna be
Programs: AA EP | UA 1K
Posts: 1,657
i have no idea what is going on but yeah it appears i have lost the ability to prebook a meal as well.
Sep 19, 2015, 6:07 am
#3
Join Date: Jan 2011
Location: CLT
Programs: AA EXP
Posts: 866
Same here...have a flight on Oct. 19th. New display of "view my reservation" and can't find any preorder links anywhere. Hope this is just a temporary glitch- it was there a couple days ago but unavailable as my flight was still more than 30 days out.
Sep 19, 2015, 7:47 pm
#5
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
It's gone for now:
http://www.travelingbetter.com/showthread.php?t=5953
http://www.travelingbetter.com/showthread.php?t=5953
The new AA.com revamp has temporarily deleted meal pre-order option, said to be "returning in November."
Sep 19, 2015, 9:46 pm
#6
Join Date: Dec 2002
Location: Tokyo, Japan
Programs: JAL Global Club & oneworld Sapphire, ANA SFC & Star Alliance Gold
Posts: 3,774
Will meal orders placed before the website revamp still be honored? I recently pre-ordered a meal for a flight in October. I hope it doesn't get lost.
Sep 19, 2015, 9:54 pm
#7
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Matre-plongeur des Muccis
Posts: 62,946
Very spare look, no links for detailed fare rules, one month plus no meal selection, no more showing if your KTN is entered.
Simple is good, but this is, IMO, stepping backward.
Do note the meal selection process is to return in November. See here.
Simple is good, but this is, IMO, stepping backward.
Do note the meal selection process is to return in November. See here.
Last edited by JDiver; Sep 19, 2015 at 10:47 pm
Sep 19, 2015, 10:55 pm
#8
Join Date: Apr 2011
Programs: AAdvantage (Platinum)
Posts: 474
I was given the option for meal selection at check-in (same step for buy-up miles) but I'm confused because check-in is within 24 hr and preorder cutoff is at/before that time. I suppose it's a way to see if a prior selection is still recorded, though I didn't review since ultimately I've been referred to the airport for check-in.
Sep 19, 2015, 11:09 pm
#9
Join Date: Aug 2011
Location: St. Louis, MO, USA
Programs: AA PPro, Mariott Gold Elite, Lowly kettle across every other loyalty program.
Posts: 778
Not having access to the fare rules is definitely a problem, IMO.
Sep 20, 2015, 3:35 am
#10
Join Date: Jun 2008
Location: Everywhere you wanna be
Programs: AA EP | UA 1K
Posts: 1,657
fare rules are printed at the bottom of your e-ticket receipt.
Sep 20, 2015, 8:10 am
#11
Join Date: Feb 2009
Location: BER, SAT, AUS
Programs: Feels like FO (AA EXP)
Posts: 1,611
Did anyone locate the same day flight change link or is this one gone, too?
Sep 20, 2015, 9:25 pm
#12
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Platinum, Hertz Presidents Circle
Posts: 7,013
Sep 20, 2015, 9:29 pm
#13
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Sep 20, 2015, 9:38 pm
#14
Join Date: Feb 2015
Posts: 52
I can appreciate what they are trying to do but I don't like how they are taking up more space to show me less information.
Sep 20, 2015, 10:19 pm
#15
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGLfL
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