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ARCHIVE: Account audit / fraud issues - Busted selling miles / SWU / VIP, etc (consol

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Old May 5, 2014, 1:44 pm
  #1441  
 
Join Date: Aug 2010
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Originally Posted by imapilotaz
And more amazingly, he actually put his email out there. I wonder if its the same as he uses for AA.com?
I'd like to bet the AA Fraud Dept, like similar depts in other airlines and other industries, have a list of folks on a "watch list". These would be people who have done something questionable or shady and need to be watched. When one of these watch list people pop up in any kind of transaction, including using FFMs for someone else, some human being using human logic and human intelligence has a close look.

Just for my own edification, I had a look at sahiljain22's past messages. I don't get the impression he is some kind of naive newcomer to airline travel and frequent flyer programs. In my opinion, for whatever it's worth, this guy knew exactly what he was doing and now expresses shock that he did not get a warning before the account was closed.

Today on CNN.com, there's a blurb about a celebrity getting banned from the blackjack tables in a Las Vegas casino.

I found this part of the article interesting, especially consider debates in this forum about the definition of "legal" and "illegal" actions with frequent flyer mile accounts:

The source did not say whether casino security accused <the celebrity> of card counting, which is not a crime. It is frowned on by casinos, and it can lead to a ban by a gambling establishment.
So, here is an activity, namely card counting, which is not, itself, illegal, but is frowned upon by the gambling establishment. A person winning at blackjack by card counting is not arrested and charged with a crime. Instead, the gambling establishment says "You are not welcome to play blackjack within our casino.".

Simlarly, various activities involving FFMs are not actually illegal, but are in violation of the terms and conditions of the airline programs. When discovered the airline (just like the casino) says "You are not welcome in our frequent flyer mile program.", the account is closed and the balance reset to zero.
QueenOfCoach is offline  
Old May 5, 2014, 2:20 pm
  #1442  
 
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Simlarly, various activities involving FFMs are not actually illegal, but are in violation of the terms and conditions of the airline programs.
There's a fine line between INTENT TO DEFRAUD (which is illegal) and violation of the T&C.

Just for grins, Michigan law (because it popped up 1st on Google):

http://law.onecle.com/michigan/750-m...l-750-218.html

750.218 False pretenses with intent to defraud; violation; penalty; enhanced sentence based on prior convictions; "false pretense" defined.

Sec. 218.

(1) A person who, with the intent to defraud or cheat makes or uses a false pretense to do 1 or more of the following is guilty of a crime punishable as provided in this section:

...

(c) Obtain from a person any money or personal property or the use of any instrument, facility, article, or other valuable thing or service.
I think FFM are pretty clearly "other valuable thing[s]".

(2) If the land, interest in land, money, personal property, use of the instrument, facility, article, or valuable thing, service, larger amount obtained, or smaller amount sold or disposed of has a value of less than $200.00, the person is guilty of a misdemeanor punishable by imprisonment for not more than 93 days or a fine of not more than $500.00 or 3 times the value, whichever is greater, or both imprisonment and a fine.
And that IMNSHO is the difference... trading FFM is a violation of the T&C. Opening a credit card, buying a refundable ticket, closing the CC and then returning the ticket is the crime.

Either way, if you can't do the time, don't do the crime...
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Old May 5, 2014, 2:37 pm
  #1443  
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Originally Posted by imapilotaz
And more amazingly, he actually put his email out there. I wonder if its the same as he uses for AA.com?
Originally Posted by QueenOfCoach
Here is something interesting.

He offered to trade AA miles for Jet Blue back in Sept 2011. He might have been on AA's Fraud Dept radar for some time.
Looks like posted just went back and edited their email out of it
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Old May 5, 2014, 2:37 pm
  #1444  
formerly sahiljain22
 
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Last edited by sj22; Oct 3, 2014 at 4:09 pm
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Old May 5, 2014, 2:38 pm
  #1445  
 
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Originally Posted by BStrauss3
And that IMNSHO is the difference... trading FFM is a violation of the T&C. Opening a credit card, buying a refundable ticket, closing the CC and then returning the ticket is the crime.

Either way, if you can't do the time, don't do the crime...
Since it's a crime, and evidently a common one, you must be able to point to numerous criminal prosecutions of people engaging in this behavior, right?
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Old May 5, 2014, 2:48 pm
  #1446  
 
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Originally Posted by sahiljain22
This is correct. Again, I am not justifying something, I was just surprised that the account was closed directly and wanted to narrow the discussion around this decision and AA's thinking.

I probably cannot reveal too much without divulging the names of others involved. But yes, we had all at some point posted about AA miles we were willing to trade, and this person PMed some of us and others responded to his trade request. And everyone got busted. He used the same email and phone number for all his requests, but different names. In each case, it was a partner award 3-4 days out in south east asia.

Its not about the AA trades. Its about folks on CC turning out to be brokers and not disclosing that and jeopardizing others. I have traded with some awesome people and made a lot of friends that way, and I think CC had a good honor system.
Or folks on CC turning out to be airline Fraud Dept employees reeling in their catches.

You have probably been on a watch list for some time. You wonder what is AA's thinking. Probably something like this: "Let's dump the folks who are defrauding us once and for all. No warning, no negotiations, no playing around. Let them be some other airline's problem."
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Old May 5, 2014, 2:54 pm
  #1447  
 
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Originally Posted by sahiljain22

PS: I did remove my email from the prior referenced post. Again, it was not the email on my wife's account.
Are you under the impression that they cannot figure out who is your wife's husband? Do you have the same last name? Live at the same address? Travel together? Stay in a "double" hotel room, rather than two "singles"? Is your marriage certificate part of the public record?

I work with Big Data. I make a living at it.
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Old May 5, 2014, 2:55 pm
  #1448  
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Last edited by sj22; Oct 3, 2014 at 4:08 pm
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Old May 5, 2014, 3:02 pm
  #1449  
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Originally Posted by sahiljain22
I would have agreed except that there was no easy way of linking wife's account to my posts. .. perhaps a partial address history march, but nothing that would stand out. Account was in her maiden name too.

AA's termination email clearly said you engaged in activity with a known broker as their reason for termination.
So AA just needed to pull the marriage certificate. If i'm not mistaken (ive never been married) maiden name is listed?
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Old May 5, 2014, 3:24 pm
  #1450  
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Originally Posted by sahiljain22
Its not about the AA trades. Its about folks on CC turning out to be brokers and not disclosing that and jeopardizing others. I have traded with some awesome people and made a lot of friends that way, and I think CC had a good honor system.
CC was no different to selling on ebay etc. it was a marketplace where people were selling items, just for items of value rather than cash.

You have done it several times and done it quite deliberately

Why would a broker disclose that he is a broker; the whole of CC was a bokerage run by FT; it was actine as a middleman between random parties wishing to buy and sell items


Originally Posted by Superguy
I just find it odd that there are so many people getting high and mighty for trading on the CC when it's been going on for years on FT. Many of those who are complaining have probably used CC at least once in their FT careers to unload an unwanted/unneeded benefit or to make their travel a little more affordable. And yes, sometimes people even give stuff away for the karma.
I wouldn't assume that at all. I expect that the majority have never traded on that forum. Giving away items doesn't need CC; I have seem threads with people giving away unneeded items on just the regular fora

Originally Posted by Superguy
Guess we should get rid of the MR, CC Churning, and Manufactured Spending forums too.


CC has generally been seen as a gray area. In many cases, it's trading amongst friends as many people have formed connections thru FT
There is no grey area with CC. It was simply a trading post where items with effective value were traded for other items of effective value..

Genuine friends do not need a marketplace to help each other out
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Old May 5, 2014, 3:43 pm
  #1451  
 
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Originally Posted by sahiljain22
Trading with an individual vs a broker is different. In this case, a particular FT member PMed a few people including me for a trade. I spoke to this real person on the phone multiple times and booked his ticket in exchange for something I would receive later. This person turned out to a broker (so obviously when he told me on the phone his name is xxxx, he was telling a lie). Everyone he PMed for AA tickets had their account's flagged. This is how the CC fiasco started.

I did look up the history on this person before trading. He was an established member, had traded before, was not on the banned list, so no red flags.

I clearly explained this to AA and admitted to a trade. This was a honest mistake and I would not crib about a penalty but not sure if it was something you ban someone's account for, unless you really want to prove a point with cruelty.

PS: the reason for the ban by AA was trading with an established broker.
Wow that's harsh, flagging for just receiving a PM, I would never reply to that kind of PM
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Old May 5, 2014, 3:45 pm
  #1452  
formerly sahiljain22
 
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Last edited by sj22; Oct 3, 2014 at 4:08 pm
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Old May 5, 2014, 3:56 pm
  #1453  
 
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Originally Posted by sahiljain22


I probably cannot reveal too much without divulging the names of others involved. But yes, we had all at some point posted about AA miles we were willing to trade, and this person PMed some of us and others responded to his trade request. And everyone got busted. He used the same email and phone number for all his requests, but different names. In each case, it was a partner award 3-4 days out in south east asia.
Seriously, you thought that a random guy happened to need, for personal reasons and no cash being moved around or brokered, to fly to Southeast Asia (and I'm sure it was in F or J) in the next 3 to 4 days? You didnt stop to think that's exactly what Brokers do?

If that's the case, I have a bridge to sell you in Brooklyn, or better yet a friend who happens to be a Nigerian prince that needs to wire you some cash and he'll give you 25% of it for your troubles.
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Old May 5, 2014, 3:57 pm
  #1454  
 
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Originally Posted by sahiljain22
I meant everyone who he PMed and who booked tickets for him had their accounts flagged. It was the same flight, different passenger names.

Again no one really knew what was going on until accounts got flagged and those affected figured out that they booked tickets for the same FT member. It was within hours of each other.
You know, if I was going to do something like that (and I never would), I would google their phone number, address and name... and see what's up. If they are legit, it takes 5 minutes of time. Otherwise it'd be pretty easy to determine it was a scam.
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Old May 5, 2014, 4:04 pm
  #1455  
 
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Originally Posted by sahiljain22
I would have agreed except that there was no easy way of linking wife's account to my posts. .. perhaps a partial address history march, but nothing that would stand out. Account was in her maiden name to.
Do you honestly think that any database analyst worth the cost of their cubicle carpet can't figure out who is married to whom?

It's not a matter of fooling a computer query by a slight variation in spelling or use of your wife's maiden name. It's a matter of human beings using their human intelligence to dive into the database and figure out what you are doing and with whom.
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