[Archived] AA oneworld & Other Airline Partner Award information, rules (2015-2018)
Apr 8, 2018, 7:31 pm
#2266
Join Date: Sep 2017
Posts: 45
I’m not saying this rule doesn’t exist, but the published fare rule has never been an impediment for me. I’ve posted here several times about examples i have booked that are clearly prohibited under this rule but were nonetheless ticketed without question. In particular, I’ve found it to be a non issue with some pretty interesting combinations of AA, CX and JL but I’ve also had it ignored for more obscure combinations.
Another case in point booked recently, 5 biz awards using AA overwater to LHR connecting to a DJ operated flight (City Flyer) out of LCY. Unable to replicate as a revenue ticket and relevant AA fares have no mention of DJ as a permitted carrier within Europe. I fed this segment by sebment to the agent and it priced immediately at 57.5k.
It’s worth trying a call before you ever give much thought to this rule.
Another case in point booked recently, 5 biz awards using AA overwater to LHR connecting to a DJ operated flight (City Flyer) out of LCY. Unable to replicate as a revenue ticket and relevant AA fares have no mention of DJ as a permitted carrier within Europe. I fed this segment by sebment to the agent and it priced immediately at 57.5k.
It’s worth trying a call before you ever give much thought to this rule.
Apr 8, 2018, 8:27 pm
#2267
Join Date: Apr 2004
Location: Omaha
Programs: AA Life Plat 4mm, Hilton Diamond
Posts: 1,460
Got 2 Saver tickets to AKL, now working on getting home March 9 or 10. Award nexus says there are 2 Saver seats CHC-NAN-LAX I thought I would put them on 5 day hold then add LAX-OMA on Thursday or Friday when AA inventory come available. AA agent says no go, he cannot do anything until Thursday - is there anything I can do in the next 4 days?
Apr 8, 2018, 8:34 pm
#2268
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,602
Got 2 Saver tickets to AKL, now working on getting home March 9 or 10. Award nexus says there are 2 Saver seats CHC-NAN-LAX I thought I would put them on 5 day hold then add LAX-OMA on Thursday or Friday when AA inventory come available. AA agent says no go, he cannot do anything until Thursday - is there anything I can do in the next 4 days?
I wouldn't be too concerned about losing the seats as the odds of a BA-QF-CX member booking the seats are pretty low especially on that routing. It's not like you're trying for SYD-LAX.
Apr 12, 2018, 12:14 am
#2272
Join Date: Jul 2013
Location: San Francisco, CA
Programs: Delta Gold, UA Gold, Marriott Titanium, Hilton Diamond, IHG Platinum
Posts: 275
Will need to get back to SFO from ZNZ. I saw EY has availability DAR-AUH-LAX. Would take the ferry or the 30 minute flight from ZNZ to DAR and then add on the AA flight from LAX to SFO. BUT... routing rules say I can't book the DAR-AUH-LAX routing correct? I guess only Qatar is allowed for Middle East stop on Africa to North America routing? I guess I'll just book ZNZ-DAR-AUH as a paid ticket and then AUH-LAX-SFO on the award. Any other recommendations? Thanks!
Apr 12, 2018, 2:17 am
#2273
Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,467
Will need to get back to SFO from ZNZ. I saw EY has availability DAR-AUH-LAX. Would take the ferry or the 30 minute flight from ZNZ to DAR and then add on the AA flight from LAX to SFO. BUT... routing rules say I can't book the DAR-AUH-LAX routing correct? I guess only Qatar is allowed for Middle East stop on Africa to North America routing? I guess I'll just book ZNZ-DAR-AUH as a paid ticket and then AUH-LAX-SFO on the award. Any other recommendations? Thanks!
QR flies daily ZNZ-DOH so it should be possible redeem one award for ZNZ-somewhere in USA, such as LAX (QR does not fly to SFO)
If QR's routing rules allow it, a final leg to SFO could be added
Apr 12, 2018, 8:49 pm
#2274
Join Date: Jul 2013
Location: San Francisco, CA
Programs: Delta Gold, UA Gold, Marriott Titanium, Hilton Diamond, IHG Platinum
Posts: 275
BA is still the best way to search, correct?
Apr 15, 2018, 1:31 pm
#2275
Join Date: Jul 2009
Programs: United Platinum, Delta Gold, SPG Platinum, Hilton Gold, Marriott Gold
Posts: 38
Mixed-Carrier Award Ticket not allowed?
Hello,
I booked an award ticket through AA for flights on Qatar Airways from JNB-DOH-CMB with a ~20 hour layover in DOH.
I tried calling to switch to a later connection from DOH-CMB (but yes, still within the 24 hour layover window), where the flight is operated by Sri Lankan Airlines. I was told that if I switched to that leg, they would need to charge me for that flight separately. This makes no sense - I'm just changing the connecting carrier, but the agent and supervisor said it then needs to be two separate reservations.
I usually book flights through UA and have no issues booking awards with multiple carriers. Can someone please help? I think AA is wrong but I'm not sure what else to do.
Thank you!
I booked an award ticket through AA for flights on Qatar Airways from JNB-DOH-CMB with a ~20 hour layover in DOH.
I tried calling to switch to a later connection from DOH-CMB (but yes, still within the 24 hour layover window), where the flight is operated by Sri Lankan Airlines. I was told that if I switched to that leg, they would need to charge me for that flight separately. This makes no sense - I'm just changing the connecting carrier, but the agent and supervisor said it then needs to be two separate reservations.
I usually book flights through UA and have no issues booking awards with multiple carriers. Can someone please help? I think AA is wrong but I'm not sure what else to do.
Thank you!
Apr 15, 2018, 1:38 pm
#2276
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
AA has a published fare rule. You're allowed JNB-DOH-CMB in part because Qatar has a published fare. Qatar may not have a fare that allows JNB-DOH + Sri Lankan DOH-CMB.
If you think you can just pick destinations and choose any carriers and routings, you desperately need to review the help wikis.
HELP DESK: MileSAAver / SAAver award questions, assistance
If you think you can just pick destinations and choose any carriers and routings, you desperately need to review the help wikis.
HELP DESK: MileSAAver / SAAver award questions, assistance
Apr 15, 2018, 1:41 pm
#2277
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,315
Hello,
I booked an award ticket through AA for flights on Qatar Airways from JNB-DOH-CMB with a ~20 hour layover in DOH.
I tried calling to switch to a later connection from DOH-CMB (but yes, still within the 24 hour layover window), where the flight is operated by Sri Lankan Airlines. I was told that if I switched to that leg, they would need to charge me for that flight separately. This makes no sense - I'm just changing the connecting carrier, but the agent and supervisor said it then needs to be two separate reservations.
I usually book flights through UA and have no issues booking awards with multiple carriers. Can someone please help? I think AA is wrong but I'm not sure what else to do.
Thank you!
I booked an award ticket through AA for flights on Qatar Airways from JNB-DOH-CMB with a ~20 hour layover in DOH.
I tried calling to switch to a later connection from DOH-CMB (but yes, still within the 24 hour layover window), where the flight is operated by Sri Lankan Airlines. I was told that if I switched to that leg, they would need to charge me for that flight separately. This makes no sense - I'm just changing the connecting carrier, but the agent and supervisor said it then needs to be two separate reservations.
I usually book flights through UA and have no issues booking awards with multiple carriers. Can someone please help? I think AA is wrong but I'm not sure what else to do.
Thank you!
Last edited by beachfan; Apr 15, 2018 at 1:46 pm
Apr 15, 2018, 1:45 pm
#2278
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
Just wanted to post this experience with an award change, because it was different than I was told it would be. I had a JAL flight in F booked for HND-JFK in the morning with AA miles. I wasn't happy with the morning flight and wanted to fly out in the evening, but the evening flight was NRT-JFK and had no availability at the time of booking. I was told switching from HND to NRT as a departure date would result in an award change fee when I checked the forums, but I was willing to eat that fee for more time in Tokyo and to be able to use the F lounge later in the day. The evening flight out of NRT finally opened up and I called in to change my award. I was not charged an award change fee for switching my departure airports. I may have just gotten lucky but just thought I would post my experience.
Apr 15, 2018, 2:38 pm
#2279
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Hello,
I booked an award ticket through AA for flights on Qatar Airways from JNB-DOH-CMB with a ~20 hour layover in DOH.
I tried calling to switch to a later connection from DOH-CMB (but yes, still within the 24 hour layover window), where the flight is operated by Sri Lankan Airlines. I was told that if I switched to that leg, they would need to charge me for that flight separately. This makes no sense - I'm just changing the connecting carrier, but the agent and supervisor said it then needs to be two separate reservations.
I usually book flights through UA and have no issues booking awards with multiple carriers. Can someone please help? I think AA is wrong but I'm not sure what else to do.
Thank you!
I booked an award ticket through AA for flights on Qatar Airways from JNB-DOH-CMB with a ~20 hour layover in DOH.
I tried calling to switch to a later connection from DOH-CMB (but yes, still within the 24 hour layover window), where the flight is operated by Sri Lankan Airlines. I was told that if I switched to that leg, they would need to charge me for that flight separately. This makes no sense - I'm just changing the connecting carrier, but the agent and supervisor said it then needs to be two separate reservations.
I usually book flights through UA and have no issues booking awards with multiple carriers. Can someone please help? I think AA is wrong but I'm not sure what else to do.
Thank you!
Just wanted to post this experience with an award change, because it was different than I was told it would be. I had a JAL flight in F booked for HND-JFK in the morning with AA miles. I wasn't happy with the morning flight and wanted to fly out in the evening, but the evening flight was NRT-JFK and had no availability at the time of booking. I was told switching from HND to NRT as a departure date would result in an award change fee when I checked the forums, but I was willing to eat that fee for more time in Tokyo and to be able to use the F lounge later in the day. The evening flight out of NRT finally opened up and I called in to change my award. I was not charged an award change fee for switching my departure airports. I may have just gotten lucky but just thought I would post my experience.
It appears the agent treated NRT and HND as co-terminals, much as they might do with EWR-LGA-JFK.
Last edited by JDiver; Apr 15, 2018 at 2:56 pm
Apr 15, 2018, 3:41 pm
#2280
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,600
Hello,
I booked an award ticket through AA for flights on Qatar Airways from JNB-DOH-CMB with a ~20 hour layover in DOH.
I tried calling to switch to a later connection from DOH-CMB (but yes, still within the 24 hour layover window), where the flight is operated by Sri Lankan Airlines. I was told that if I switched to that leg, they would need to charge me for that flight separately. This makes no sense - I'm just changing the connecting carrier, but the agent and supervisor said it then needs to be two separate reservations.
I usually book flights through UA and have no issues booking awards with multiple carriers. Can someone please help? I think AA is wrong but I'm not sure what else to do.
Thank you!
I booked an award ticket through AA for flights on Qatar Airways from JNB-DOH-CMB with a ~20 hour layover in DOH.
I tried calling to switch to a later connection from DOH-CMB (but yes, still within the 24 hour layover window), where the flight is operated by Sri Lankan Airlines. I was told that if I switched to that leg, they would need to charge me for that flight separately. This makes no sense - I'm just changing the connecting carrier, but the agent and supervisor said it then needs to be two separate reservations.
I usually book flights through UA and have no issues booking awards with multiple carriers. Can someone please help? I think AA is wrong but I'm not sure what else to do.
Thank you!