Last edit by: Microwave
Please feel free to update with the latest information; previous Wiki content was out of date.
GUIDE: AA Flagship Check-In at JFK, LAX, LHR, MIA, ORD
#423
Join Date: Oct 2002
Location: SFO
Programs: AY Plat, LH FTL
Posts: 7,374
#424
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,258
ive been denied incorrectly multiple times.
It's the most mickey mouse unit of AA. That's a tough bar to cross given APFA is also playing.
#425
Join Date: Sep 2009
Location: Global
Posts: 5,998
As mentioned in post #404, based on the information provided, you have been correctly denied. (I even linked the rules.)
I have no problem calling AA out when they screw up, but in the cases you stated, AA got it correct in denying you access.
work2fly is using foreign carrier status. As an EXP, you have to use the AA rules for EXP / AA Emerald.
#426
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,258
As mentioned in post #404, based on the information provided, you have been correctly denied. (I even linked the rules.)
I have no problem calling AA out when they screw up, but in the cases you stated, AA got it correct in denying you access.
I have no problem calling AA out when they screw up, but in the cases you stated, AA got it correct in denying you access.
Independent of this instance, I've been denied access 3 times, twice in LAX and once in MIA on longhaul AA metal up front meeting all the requirements as stated on the page.
#427
Join Date: Sep 2009
Location: Global
Posts: 5,998
I see what it says, however both AA's on location supervisor and AA Customer Relations confirmed that I have access. I take that as more valid than aa.com, given it's history of inaccurate and outdated data; the AC page still says Mexico and Caribbean don't get access.
Independent of this instance, I've been denied access 3 times, twice in LAX and once in MIA on longhaul AA metal up front meeting all the requirements as stated on the page.
Independent of this instance, I've been denied access 3 times, twice in LAX and once in MIA on longhaul AA metal up front meeting all the requirements as stated on the page.
I think the FCI rules are pretty clear and consistent.
Long hall up front on AA is not specific enough; Long haul on "upfront" on a 787 does not give you access; long haul 77W FF gives you access. (Your post wasn't specific.)
On your previous post where you felt you had access, you were coming off QR biz as an EXP. That does not give you access and they were correct in denying you.
I am not trying to argue with you; Just trying to make you feel better about being denied.
#428
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,258
[/QUOTE]
I think the FCI rules are pretty clear and consistent.
Long hall up front on AA is not specific enough; Long haul on "upfront" on a 787 does not give you access; long haul 77W FF gives you access. (Your post wasn't specific.)
On your previous post where you felt you had access, you were coming off QR biz as an EXP. That does not give you access and they were correct in denying you.
I am not trying to argue with you; Just trying to make you feel better about being denied.
Long hall up front on AA is not specific enough; Long haul on "upfront" on a 787 does not give you access; long haul 77W FF gives you access. (Your post wasn't specific.)
On your previous post where you felt you had access, you were coming off QR biz as an EXP. That does not give you access and they were correct in denying you.
I am not trying to argue with you; Just trying to make you feel better about being denied.
#430
Join Date: Sep 2009
Location: Global
Posts: 5,998
The published rules say EXP : You can use Flagship® First Check-In if you’re flying on qualifying international flights operated by American (regardless of cabin). I have been denied 3 times doing exactly this. LAX-SYD, LAX-HKG and MIA-LHR all on AA metal in J/F.[/QUOTE]
Certainly if you are flying AA to SYD or LHR you should have access. (Pretty sure AA hasn't flown LAX to HKG in years.)
AA elites cannot access FFCI on a JL INTL flight.
#431
Join Date: Oct 2006
Location: Madison WI
Programs: AA Lifetime PLT - 2.9MM, Lifetime AC, HHonors Gold, Marriott Gold, IHG Plat Amb, Hertz Precs Crcl
Posts: 2,213
I'm assuing that nothing has changed here: All AA marketed and metal. Flying ORD(J) -> JFK(F) -> LHR allows FFCI at ORD. On return LHR(F) -> JFK(J) -> ORD allows FFCI at LHR AND JFK after emerging from Cutoms/Immigation. (If for nothing else at JFK other than (maybe) getting to the front of the precheck lane.) All 3-cabin long-haul based, not status based. Correct?
#432
Join Date: Sep 2009
Location: Global
Posts: 5,998
I'm assuing that nothing has changed here: All AA marketed and metal. Flying ORD(J) -> JFK(F) -> LHR allows FFCI at ORD. On return LHR(F) -> JFK(J) -> ORD allows FFCI at LHR AND JFK after emerging from Cutoms/Immigation. (If for nothing else at JFK other than (maybe) getting to the front of the precheck lane.) All 3-cabin long-haul based, not status based. Correct?
For, you ticket gets you in.
AA FF JFK-LHR will get you FFCI at ORD.
AA FF LHR-JFK will get you FFCI at JFK. (And Chelsea Lounge in JFK)
#433
Join Date: Oct 2006
Location: Madison WI
Programs: AA Lifetime PLT - 2.9MM, Lifetime AC, HHonors Gold, Marriott Gold, IHG Plat Amb, Hertz Precs Crcl
Posts: 2,213
A little confusing as there is virtually no J domestic flights on AA except 3 cabin, which I am almost certain they don't fly ORD-JFK.
For, you ticket gets you in.
AA FF JFK-LHR will get you FFCI at ORD.
AA FF LHR-JFK will get you FFCI at JFK. (And Chelsea Lounge in JFK)
For, you ticket gets you in.
AA FF JFK-LHR will get you FFCI at ORD.
AA FF LHR-JFK will get you FFCI at JFK. (And Chelsea Lounge in JFK)
Last edited by Madison Guy; Dec 11, 2023 at 7:15 pm
#434
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,258
[/QUOTE]
Yup and the staff fail to follow this. HKG was shortly before the flight got cut. I don't live in a hub, so it's pretty rare that I originate heading internationally in a city with this checkin.
#435
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Gold
Posts: 11,463
I see what it says, however both AA's on location supervisor and AA Customer Relations confirmed that I have access. I take that as more valid than aa.com, given it's history of inaccurate and outdated data; the AC page still says Mexico and Caribbean don't get access.
Independent of this instance, I've been denied access 3 times, twice in LAX and once in MIA on longhaul AA metal up front meeting all the requirements as stated on the page.
Independent of this instance, I've been denied access 3 times, twice in LAX and once in MIA on longhaul AA metal up front meeting all the requirements as stated on the page.