May 24, 2016, 8:03 pm
Last edit by: Prospero
Check in online (OLCI) for an international and/or a mixed carrier itinerary
OLCI may be inhibited for flights over 24 hours out.
OLCI may be inhibited for final destinations you must have a visa for.
OLCI may be inhibited by some other destinations, even when a visa is not necessary, e.g. Hong Kong.
OLCI may be inhibited when you have a mixed carrier itinerary or codeshare.
OLCI is not available at all airports.
OLCI may be inhibited for flights over 24 hours out.
OLCI may be inhibited for final destinations you must have a visa for.
OLCI may be inhibited by some other destinations, even when a visa is not necessary, e.g. Hong Kong.
OLCI may be inhibited when you have a mixed carrier itinerary or codeshare.
OLCI is not available at all airports.
Can't check in online (OLCI) for int'l., mixed carrier etc. itinerary (merged)
Mar 5, 2011, 6:58 am
#61
Join Date: Jan 2006
Location: London
Programs: AA EXP 2 MM
Posts: 2,823
I once had this problem when returning from the US and spoke to aa.com web services, who removed the wait listed SWU while I was on the phone, let me check in, then restored it.
Mar 5, 2011, 7:01 am
#62
Join Date: Jan 2008
Location: Austin
Programs: AA, AS, WN
Posts: 503
This is covered in the Upgrades/EVIP thread, but I just wanted to make sure that am I correct in assuming that within 24 hours, EVIP priority is based on check-in time and NOT when the upgrade was requested?
Mar 5, 2011, 7:03 am
#63
Join Date: Jan 2006
Location: London
Programs: AA EXP 2 MM
Posts: 2,823
Yes: hence the benefit of checking in as early as possible ...
Apr 8, 2011, 7:55 am
#64
Join Date: Jun 2002
Location: New York, NY
Posts: 1,589
Crappy Online Check-In
Trying to check in for LGA-YUL tomorrow:
-reservation page shows : "Ready for Check-in" with a nice green tickmark.
- Click on Check-In: "We are unable to check you in. Please check in at the airport with an agent" in bright red with an exclamation mark. Of course no reason given.
Clowns... I've checked in a million times for international flights with other airlines eg CO, DL...
Is it because it is international? I have a European passport and a green card.
If it is the case I despise the incompetence and lack of consideration for foreign passengers of AA.
-reservation page shows : "Ready for Check-in" with a nice green tickmark.
- Click on Check-In: "We are unable to check you in. Please check in at the airport with an agent" in bright red with an exclamation mark. Of course no reason given.
Clowns... I've checked in a million times for international flights with other airlines eg CO, DL...
Is it because it is international? I have a European passport and a green card.
If it is the case I despise the incompetence and lack of consideration for foreign passengers of AA.
Last edited by af fp; Apr 8, 2011 at 8:24 am Reason: "milion" corrected thanks to SFO 777
Apr 8, 2011, 8:02 am
#66
FlyerTalk Evangelist
Join Date: May 2002
Location: NYC, USA
Programs: AA EXP 3MM, Lifetime Platinum, Marriott Titanium, HH Gold
Posts: 10,968
Trying to check in for LGA-YUL tomorrow:
-reservation page shows : "Ready for Check-in" with a nice green tickmark.
- Click on Check-In: "We are unable to check you in. Please check in at the airport with an agent" in bright red with an exclamation mark. Of course no reason given.
Clowns... I've checked in a milion times for international flights with other airlines eg CO, DL...
Is it because it is international? I have a European passport and a green card.
If it is the case I despise the incompetence and lack of consideration for foreign passengers of AA.
-reservation page shows : "Ready for Check-in" with a nice green tickmark.
- Click on Check-In: "We are unable to check you in. Please check in at the airport with an agent" in bright red with an exclamation mark. Of course no reason given.
Clowns... I've checked in a milion times for international flights with other airlines eg CO, DL...
Is it because it is international? I have a European passport and a green card.
If it is the case I despise the incompetence and lack of consideration for foreign passengers of AA.
Could be one or more of many reasons. I suspect it might be foreign travel with Eagle segments.
In my experience, Eagle always requires an in-person agent check of travel documents at the ticket counter or gate. It's an extra step that AA mainline does not require. As a result, it's possible that Eagle has chosen to block OLCI on your international flight in order to channel more pax toward airport/agent check-in, where this mandatory document check will happen at ticket counters instead of tying up gate agents right before boarding. Just a hypothesis.
Apr 8, 2011, 8:05 am
#67
Join Date: Jan 2005
Location: NYC
Programs: AA EXP; UA 1K, AS 75K, LT Titanium, Globalist
Posts: 625
While you may want to do OLCI for a variety of reasons, at LGA you SHOULD NOT do a mobile boarding pass. Yesterday was the second time where the airport was crazy busy, and they took the scanners away for battery replacement and didn't bring them back for over an hour. Many people, including a few colleagues flying with me, almost missed their flights because they had to go back to the counters to get paper tickets before going back through TSA. Be warned...
Apr 8, 2011, 8:10 am
#68
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,603
Apr 8, 2011, 8:14 am
#69
Join Date: Sep 2006
Location: All over
Programs: AA-LTP, HH-DIA, Marriott-LT+AMB, Hyatt-Globalist, Hertz-PC, UA-GS
Posts: 6,828
I had issues only when trying to reprint my boarding pass from say...LHR, because of a connecting Eagle flight, which was less than 24 hrs. Otherwise, I've used it almost everytime.
Apr 8, 2011, 8:46 am
#71
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,535
I had an issue in February and called the web services people. At the time I was told that they had not been given any guidance on how to fix the issue- they were just to gather the cases for development to work on. This was many months after introduction.
So, yeah, I'm glad that they finally have it...but I really wish they'd make it actually work on a consistent basis.
Cheers.
Apr 8, 2011, 9:33 am
#75
Join Date: Jun 2002
Location: New York, NY
Posts: 1,589
As was said earlier, AA is very late in this game, they could be more focussed on client service.