Last edit by: JDiver
Please see AA: SPML - Special / Vegetarian Meals / VGML (consolidated) for the current thread.
/Moderator
/Moderator
ARCHIVE: Ordering SPML / Special Meal - how, what (consolidated)
#31
Join Date: Sep 2010
Location: Los Altos, CA
Programs: AA EXP 2MM, Delta Platinum Medallion,AMEX Plat,Hyatt GP Platinum, Hilton HHonors Gold, SPG Gold
Posts: 95
I recently booked a Business/First MileSAAver award (Z) from EWR to SJC via ORD and returning from SEA to EWR via DFW. I went with EWR instead of JFK because EWR is much closer to where I’m staying now. But because I misread the information on the AA web site, I didn’t realize that there are no special meals available on non-trans-continental domestic flights. I can only eat gluten-free food.* I didn’t have any problems getting gluten-free meals on BA or South African Airways or on an AA TATL, so I didn’t realize that it would be a problem with AA back home. Is there anything I can do to get a special meal on these flights? Or to get access to ingredient lists for AA’s standard offerings? Or is my best bet just to bring something along.
*While I was on a recent LONE5, I got very sick and had to break my trip and go home for medical tests and treatment. The result was a diagnosis of Celiac Disease and doctor’s orders to be on a strict gluten-free diet. I’m not allowed to eat anything that contains even a small amount of wheat, barley, rye, malt, or most oats, and I need to know the ingredients of everything I eat if it's not specifically designated as gluten-free.
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MODERATOR'S NOTE
For general information, see:
Wiki: Planes and Seats: Food and Beverages
AA.com: Special Meals
dstan
AA Forum Co-Moderator
*While I was on a recent LONE5, I got very sick and had to break my trip and go home for medical tests and treatment. The result was a diagnosis of Celiac Disease and doctor’s orders to be on a strict gluten-free diet. I’m not allowed to eat anything that contains even a small amount of wheat, barley, rye, malt, or most oats, and I need to know the ingredients of everything I eat if it's not specifically designated as gluten-free.
------------------------------------------------------------------------------------
MODERATOR'S NOTE
For general information, see:
Wiki: Planes and Seats: Food and Beverages
AA.com: Special Meals
dstan
AA Forum Co-Moderator
My girlfriend also needs to follow a gluten-free diet and she and I found out during a recent (a few weeks ago) flight from SFO to JFK that we could order a gluten-free meal option, so we did ... and it was waiting for us on our next SFO-JFK flight a few days later! We had breakfast on the way out & dinner on the way back and the meals were tasty!
#32
Join Date: Jul 2007
Programs: MR PremPlat, DL DM 1M, AA Plat, Avis First, Hertz PC
Posts: 134
Ordering Special Meals
Hi AAers,
Does AA offer special meals (vegeterian, low-cal, etc) meals in FC? If so, can the request made thru the AA website or do I have to call into customer service.
Ordering a special meal is my way of insuring that I get the food that I want and not get caught in wrong side of FEBO services.
Thanks,
JR
Does AA offer special meals (vegeterian, low-cal, etc) meals in FC? If so, can the request made thru the AA website or do I have to call into customer service.
Ordering a special meal is my way of insuring that I get the food that I want and not get caught in wrong side of FEBO services.
Thanks,
JR
#33
FlyerTalk Evangelist
Join Date: Mar 1999
Posts: 12,097
I suggest you enter "special meals" in the search box at www.aa.com
#34
Join Date: Dec 2003
Location: NYC
Posts: 6,436
Ordering special meals does not ensure you get what you want - they don't always load what you order. Bring your own food if you want to make sure you get what you want.
Special meals in premium cabins are often lower quality than the regular choices, IME.
Special meals in premium cabins are often lower quality than the regular choices, IME.
#35
Join Date: Apr 2011
Location: Missouri
Programs: AA PLT 2MM, BAEC, SPG, UA, AF
Posts: 84
I have a suggestion for the OP and anyone else needing a special diet: experiment with fasting. I quit eating breakfast a year ago, and thus only eat 2 meals a day, and I only eat between noon and 8 pm. This prepared me to try 24-36 hour fasts. I have recently experimented with eating only at dinner time, one day a week, which has become a fantastic option when traveling. No airline food to worry about, no airport food. On 10 legs from Missouri to Hawaii and interisland and back, I ate not one bite of of food and felt fantastic.
The only time I eat on an airline or at airport is when I can get excellent food. I had some great cheese on BA F LHR-DFW as well as some good veggies and a steak. Otherwise, water and mineral water fast for 24 hours and eat a large steak when at my destination. It has been a godsend for travel. My stomach is much happier these days.
I have done the AA gluten free meal DFW-LHR, and it was a disaster. I not only do gluten free but low carb for life-long digestive problems, and while the meal may have been gluten free, there was sugar a plenty. And not just a low carb but a normal carb person's sugar nightmare. The meal was not worth it by any stretch of the imagination. I would have been massively hypoglycemic had I eaten it. I instead ate only the cheese from the dessert selection and fasted the rest of the time.
If you don't want to fast and need to pack gluten free, Whole Paycheck has a great selection of gluten free items. Brown rice cereal, wheat free beef jerky, veggies, coconut, freeze dried veggies, dried fruit, all work. A few ziplocs and you are set for days.
My last domestic meals in F all had sauces that were very suspect. Don't eat them at all!! Wheat is everywhere in institutional food, even chain restaurants. Be careful. Good luck!
The only time I eat on an airline or at airport is when I can get excellent food. I had some great cheese on BA F LHR-DFW as well as some good veggies and a steak. Otherwise, water and mineral water fast for 24 hours and eat a large steak when at my destination. It has been a godsend for travel. My stomach is much happier these days.
I have done the AA gluten free meal DFW-LHR, and it was a disaster. I not only do gluten free but low carb for life-long digestive problems, and while the meal may have been gluten free, there was sugar a plenty. And not just a low carb but a normal carb person's sugar nightmare. The meal was not worth it by any stretch of the imagination. I would have been massively hypoglycemic had I eaten it. I instead ate only the cheese from the dessert selection and fasted the rest of the time.
If you don't want to fast and need to pack gluten free, Whole Paycheck has a great selection of gluten free items. Brown rice cereal, wheat free beef jerky, veggies, coconut, freeze dried veggies, dried fruit, all work. A few ziplocs and you are set for days.
My last domestic meals in F all had sauces that were very suspect. Don't eat them at all!! Wheat is everywhere in institutional food, even chain restaurants. Be careful. Good luck!
#36
Join Date: Apr 2010
Posts: 63
the future of special meals?
I always make sure at check-in that my ticket has special meal listed. However this Feb when I checked in the attendant lectured at me for 5 minutes on how AA would no longer be offering ANY special meals because of the cost, etc.
I can't find any other information on this topic... Has anyone else heard something similar? Seems a little outrageous.
I can't find any other information on this topic... Has anyone else heard something similar? Seems a little outrageous.
#37
Join Date: Jan 2010
Location: Brooklyn
Programs: UA Silver; Marriott Gold; Hyatt Diamond
Posts: 522
I have celiac disease and travel with a bunch of snacks as well as hopes that airlines will get GF meals right on international trips. AA from JFK-MIL in coach came with respectable food, especially on the return.
#38
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
But at what sort of check-in was this? An overseas flight, or just a transcon?
Bringing your own food aboard is one thing on a transcon flight, but it's quite another on overseas flight with multiple food services, after you've transferred from another flight (perhaps a transcon itself). It's pretty hard to come up with meals that you pack in the morning on the west coast for use on the overseas flight you connect to on the east coast which starts that evening and ends the next morning, that will last all that time and yet be allowed through security. OTOH, at most airport concessions, it's hard to find a meal that will last for the bulk of, say, a 9 or 10 hours flight.
So it's one thing to say that if you want a meal on a transcon (where there's always only one meal service) that you bring it on board. It's quite another to say that for a true long haul overseas flight.
*Of course, I can just imagine the fee: It's the cost of moving you to a BA flight!
#39
Join Date: Oct 2009
Location: LAX, NYC
Programs: AA PLT (1MM), DL PLT
Posts: 131
Bringing your own food aboard is one thing on a transcon flight, but it's quite another on overseas flight with multiple food services, after you've transferred from another flight (perhaps a transcon itself). It's pretty hard to come up with meals that you pack in the morning on the west coast for use on the overseas flight you connect to on the east coast which starts that evening and ends the next morning, that will last all that time and yet be allowed through security.
#40
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
My brother and his wife are booked in Business MIA-UIO and GYE-MIA. He's been trying to arrange a Gluten Free meal for her and has been getting conflicting answers on its availability. I tried to go to AA.com to check but it's down right now. Will they be offered on this flights? Thank you.
#41
Join Date: Aug 2008
Location: Boston, MA (BOS)
Programs: AA PLT Pro 2MM, DL Gold, UA Silver, Marriott Ambassador + LT Plat, COFC Venture X, HHonors Diamond
Posts: 5,587
SPML ("Special Meal") request and pending SWU upgrade
Does anyone know if a SPML request rolls over to the higher cabin once an upgrade is confirmed or do I need to re-request? Thanks
#43
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Phoenix, AZ
Programs: HH Gold, AA Gold
Posts: 10,458
Definitely call if the upgrade clears -- not telling what SABRE will do with the meal request.
If it clears at the gate, take the advice of the above poster. Ask the FA when boarding. At least, they can retrieve your coach meal as your entree.
If it clears at the gate, take the advice of the above poster. Ask the FA when boarding. At least, they can retrieve your coach meal as your entree.
#44
Join Date: May 2007
Programs: AAdvantage, Hilton
Posts: 3,191
#45
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,075
Its not a request its confirmed
Isn't it funny how when you request a special meal it says Requested. Request means you are asking for a meal but you may not get it. Confirmed means you will definitely get the meal.
So if you are "requesting a special meal" you are not guaranteed that it will show up at your seat am I right? The agent says hold on while I get in confirmed so if its confirmed then am I guaranteed it?
Interesting terminology(:
So if you are "requesting a special meal" you are not guaranteed that it will show up at your seat am I right? The agent says hold on while I get in confirmed so if its confirmed then am I guaranteed it?
Interesting terminology(: