Last edit by: JDiver
What's the stupidest, least substantive thing you can complain about?
Thread founder Blumie had the following dedicatory post to kick off the original thread in June of 2010 to guide us, so we will take our cues from that to continue this hallowed FT-AA|A tradition. (FT Rules still apply.)
What's FT if not a place to complain about the small stuff? After all, we've seen threads in which people have complained about virtually everything, from the ceiling height at JAX to the font, ink and paper used to print boarding passes. So I thought I'd start what I hope will become the one of the most valuable and important threads in the history of FT, one in which we consolidate all of our complaints about stuff that just doesn't matter and that validates AA's decision not to have an official presence on this board.
I'll go first: I find it really annoying the way the napkins are fanned before being put out at the Admirals Clubs. Is this supposed to make us feel like the place is uber-fancy? Why don't they just forget about the fanning and put out some real napkins instead of the flimsy cocktail napkins they use?
I'll go first: I find it really annoying the way the napkins are fanned before being put out at the Admirals Clubs. Is this supposed to make us feel like the place is uber-fancy? Why don't they just forget about the fanning and put out some real napkins instead of the flimsy cocktail napkins they use?
What's the stupidest, least substantive thing you can complain about?
#2057
Join Date: Dec 2021
Programs: AAdvantage PPro
Posts: 108
#2058
Join Date: Jun 2009
Location: Pacific Standard Time
Programs: AA EXP / CK
Posts: 136
Trip names
This annoys me to no end - when I go on the AA app or on the AA website and look at my ticketed (or held) trips, it always 'names' the trip by my first connection, not my final destination. For example, if I'm flying LAX-DFW-ATL, it defaults the trip to 'LAX-DFW' not 'LAX-ATL'. I used to be able to change the name of an itinerary but the 'improved' website interface I can't find that option anymore. So, at a glance I have numerous trips 'LAX-DFW' even though I have zero intention of visiting Dallas outside of Terminal D over the coming months...
#2059
Join Date: Jan 2011
Location: Philadelphia, PA
Programs: AAdvantage Exec Platinum, Hertz #1 Club Gold Five Star, IHG Platinum, Marriott Gold, HHonors Silver
Posts: 2,039
This annoys me to no end - when I go on the AA app or on the AA website and look at my ticketed (or held) trips, it always 'names' the trip by my first connection, not my final destination. For example, if I'm flying LAX-DFW-ATL, it defaults the trip to 'LAX-DFW' not 'LAX-ATL'. I used to be able to change the name of an itinerary but the 'improved' website interface I can't find that option anymore. So, at a glance I have numerous trips 'LAX-DFW' even though I have zero intention of visiting Dallas outside of Terminal D over the coming months...
#2060
Join Date: May 2011
Location: DFW
Programs: AA EXP, LT Gold
Posts: 3,148
This annoys me to no end - when I go on the AA app or on the AA website and look at my ticketed (or held) trips, it always 'names' the trip by my first connection, not my final destination. For example, if I'm flying LAX-DFW-ATL, it defaults the trip to 'LAX-DFW' not 'LAX-ATL'. I used to be able to change the name of an itinerary but the 'improved' website interface I can't find that option anymore. So, at a glance I have numerous trips 'LAX-DFW' even though I have zero intention of visiting Dallas outside of Terminal D over the coming months...
#2061
Join Date: Apr 2008
Location: CLT
Programs: AA EXP; Avis PC; Hertz PC; Marriott LT Gold; Hilton Diamond
Posts: 1,133
#2062
Join Date: Jan 2011
Location: Philadelphia, PA
Programs: AAdvantage Exec Platinum, Hertz #1 Club Gold Five Star, IHG Platinum, Marriott Gold, HHonors Silver
Posts: 2,039
Instead of just complaining about this on a message board, I contacted AA today suggesting either showing the correct city pair (origin/destination) for a trip or allowing the trip name to be customized in the app. If more and more people do this, maybe something will eventually be done about it.
#2064
Join Date: Apr 2010
Posts: 1,546
#2066
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,528
RT itinerary to TYO display on AA website:
Outbound mid-day departure flight labeled "overnight flight" even though it was flown entirely during daylight.
Inbound flight did not have this "overnight" label, even though it was a late afternoon departure with most of the flight during nighttime.
Lazy IT programming (arrival date not equal to departure date) and/or confounding use of "overnight" as substitute for date change, it would appear.
Outbound mid-day departure flight labeled "overnight flight" even though it was flown entirely during daylight.
Inbound flight did not have this "overnight" label, even though it was a late afternoon departure with most of the flight during nighttime.
Lazy IT programming (arrival date not equal to departure date) and/or confounding use of "overnight" as substitute for date change, it would appear.
#2069
Join Date: Aug 2010
Location: LAX
Programs: AA Lifetime Gold but PlatPro thanks to LPs
Posts: 4,439