Feb 18, 2015, 5:57 pm
Last edit by: rrgg
AAdvantage eShoppping by Cartera Commerce
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
Some anti-virus software silently blocks tracking, and you may want to consider disabling it for your purchase.
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
Cartera website: http://www.cartera.com
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
MODERATOR GUIDEPOST (Please do not alter contents following)
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
- A separate thread exists for discussing Giftcards.com and likely has more data points than this generic thread.
- Purchases from giftcards.com earn miles on the first $2,000 spent in the named calendar month, meaning for example between March 1st and March 31st. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- Giftcards.com has had various limits over the years, and it was always by calendar month.
- Some data points show the $2,000 monthly limit is not always enforced. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- In 2022, larger orders track more slowly, and you may need to wait a full month to see miles. Strong advice from the thread is to make multiple small purchases (say under $300) rather than large ones to avoid the dreaded "manual review"
Some anti-virus software silently blocks tracking, and you may want to consider disabling it for your purchase.
AAdvantage eShopping / Cartera Questions / Discussion / Vendors / Issues (archive)
Dec 1, 2022, 6:36 pm
#1951
Join Date: Apr 2011
Programs: Marriott Ambassador, AA ExecPlat, Amtrak Select Exec, former WN apologist
Posts: 1,428
"We're sorry. This code has been used too many times."
I am also getting the message about CMVISA5, but it looks like that message is for everyone and not user specific. I got the same message in an incognito window without being logged in. For user-specific data point, though, I have used that code on 3 transactions of 6x250, 2x250, and 6x250. Also did 3x250 and 5x250 with BFVISA5. But I suspect even first-time users will find the same.
I am also getting the message about CMVISA5, but it looks like that message is for everyone and not user specific. I got the same message in an incognito window without being logged in. For user-specific data point, though, I have used that code on 3 transactions of 6x250, 2x250, and 6x250. Also did 3x250 and 5x250 with BFVISA5. But I suspect even first-time users will find the same.
It's actually too bad - I have probably accumulated an unhealthy amount of Visa GC's at this point...
Dec 2, 2022, 5:08 pm
#1952
Join Date: Jul 2019
Location: Seattle
Programs: Hyatt Globalist, AA Plat Pro, AS MVP 75K
Posts: 146
I don't know if it's me, but all the GC.com promos seem to be giving a Sorry this promo code is not active message.
Dec 2, 2022, 5:10 pm
#1953
Join Date: Oct 2010
Posts: 172
It keeps going on and off.. There must be a lawsuit here somewhere... LOL faulty advertising. They say the promo was good till the 8th...
Last edited by kimbray; Dec 3, 2022 at 7:50 am
Dec 3, 2022, 7:37 am
#1954
Join Date: Apr 2011
Programs: Marriott Ambassador, AA ExecPlat, Amtrak Select Exec, former WN apologist
Posts: 1,428
Has anyone else has an issue with Cartera where if youreturn one item from an order it cancels the point earning for the entire order? I have had this happen a couple times now.
Dec 3, 2022, 10:31 am
#1955
Join Date: Jul 2021
Location: US
Programs: AA, AI-FR, ClubVistara, KrisFlyer, EK, InterMiles
Posts: 49
Just raise a Missing Miles inquiry with them and attach the updated invoice/ confirmation of canceled products and they should re-instate the miles rightfully earned. It's a hassle but works
Dec 3, 2022, 10:43 pm
#1956
Join Date: Aug 2013
Location: USA
Programs: IHG/Spire Amb., Hilton/Diamond, SPG/Gold, Marriott/Gold, AA/Plat, Southwest/CP
Posts: 270
I'm with you on the unhealthy amount of VGC, it's going to be a PITA to liquidate. I'm about to just start giving too much to charity.
Dec 3, 2022, 10:45 pm
#1957
Join Date: Aug 2013
Location: USA
Programs: IHG/Spire Amb., Hilton/Diamond, SPG/Gold, Marriott/Gold, AA/Plat, Southwest/CP
Posts: 270
Two transactions on 11/30 tracked normal for me on GC.
I had several cancellations and a couple approvals documented above. I responded to a third party email survey and received a CSR call the same day from GC (coincidence?). I talked to Jose who verified my info and said approvals would go through afterward. Haven't had an issue since with a dozen transactions or more, all posting nearly immediately. That may be a path to consider if you get canceled.
I had several cancellations and a couple approvals documented above. I responded to a third party email survey and received a CSR call the same day from GC (coincidence?). I talked to Jose who verified my info and said approvals would go through afterward. Haven't had an issue since with a dozen transactions or more, all posting nearly immediately. That may be a path to consider if you get canceled.
Dec 4, 2022, 1:47 pm
#1958
Join Date: Mar 2003
Location: Los Angeles, CA
Programs: UA 1K 1MMer & LT UC (when flying UA); Hyatt Credit Cardist; HHonors Diamond; Marriott Gold via UA 1K
Posts: 6,956
I’m sure this question has been answered before, but I could find the answer using the search feature: I need to book a Doubletree reservation. I see that booking on the Doubletree site but going through this portal gives 2 LP/$. I need the Hilton points and stay credit. Do bookings through this portal give both, or should I just book directly on Hilton.com, to be safe?
Dec 4, 2022, 4:08 pm
#1959
Join Date: Mar 2019
Programs: AA EXP and Marriott Titanium
Posts: 776
I’m sure this question has been answered before, but I could find the answer using the search feature: I need to book a Doubletree reservation. I see that booking on the Doubletree site but going through this portal gives 2 LP/$. I need the Hilton points and stay credit. Do bookings through this portal give both, or should I just book directly on Hilton.com, to be safe?
Dec 4, 2022, 6:11 pm
#1960
Join Date: Apr 2011
Programs: Marriott Ambassador, AA ExecPlat, Amtrak Select Exec, former WN apologist
Posts: 1,428
I've started to use them for things that charge a ~3% fee for CC payments. It leaves a little money on the table but is still a big winner and I am making it up on volume.
Dec 5, 2022, 9:30 pm
#1961
Join Date: May 2007
Location: MCI/ORD/CDG
Programs: AA Exec Plat, Marriott Lifetime Titanium
Posts: 771
Dec 6, 2022, 11:33 am
#1962
Join Date: Oct 2010
Posts: 172
Maybe will start working again... SO CLOSE to AA Executive Platinum...
Dec 6, 2022, 11:35 am
#1963
Join Date: Apr 2016
Posts: 706
So the CMVISA5 not working again. I also got an email from Giftcards.com TODAY Titled "Well... That did't go as planned" where they say they had some issues over the weekend around codes not working and calls out CMVISA in email, but when you go to use it comes back with "We're sorry. This code has been used too many times." . In the email, if you click thru it takes you to a Giftcard page that has CYBERSAVE as the new code for 5% but ALAS, that does not work either..." We're sorry. This code has been used too many times."
Maybe will start working again... SO CLOSE to AA Executive Platinum...
Maybe will start working again... SO CLOSE to AA Executive Platinum...
Dec 6, 2022, 11:49 am
#1964
Join Date: Dec 2022
Posts: 2
I've been using the shopping portal (Sams club and Lowe's) for the last few months and I've noticed a lot the miles have been reversed about a month later. After the purchase, miles would post about 5 days later and then a lot of them would reverse about a month later. The reversals show up in red under RECENT TRANSACTIONS on the shopping portal page. What gives?
Dec 6, 2022, 11:52 am
#1965
Join Date: Apr 2016
Posts: 706
Did you ever figure this out? I just started using this portal a month ago as I was closing in on the next status level, and I just got my first order retracted. Reported missing miles but we'll see. Going to be really upset if this issue causes me to miss qualifying.