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Old Jan 22, 2014, 8:19 am
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Old Jan 2, 2012, 4:45 pm
  #76  
ffI
 
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Originally Posted by KVS
Looks like a system connectivity issue on IB's end. Their own engine is currently reporting CS0 and the [Awards/BA-OneWorld] Engine is also showing no Award Availability on the ORD flight.
However, there are 4 CS Seats ex-JFK:
[KVS Availability Tool 6.8.1/Diamond - Amadeus: Awards/BA-OneWorld]
Code:
CHI  Chicago Metro IL US = ORD MDW
MAD  Madrid Barajas ES [LEMD]
WED  18 Jul 2012
Carrier    Flight  From  Depart    To    Arrive         St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------
AA         358     ORD   16:00     LGA   19:30              FS2  YS6
 -> IB     6258    JFK   22:15     MAD   11:30 +1           CS4  YS1
What about the return on the 2nd August from MAD
Do you still have the same problem affecting display?

Note I did an Amadeus Oneworld search, not an Amadeus, BA-oneworld search
if it matters
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Old Jan 2, 2012, 6:56 pm
  #77  
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Originally Posted by wandertheglobe
Admittedly a new KVS user here so please be kind (I have read this thread, done a search and think I've got the KVS basics ok, and have called AA a couple of times...)
Welcome to the KVS Tool, wandertheglobe!

Originally Posted by wandertheglobe
Looking for award availability in J or F DFW to BKK and see availability (the DFW to NRT leg is below then the DFW-BKK route just below that. It looks to me that there is availability but it is not seen by the AA agent. I'm using the Amadeus: Awards/CX search, should I be using a different search method? Recommendations appreciated.

Thanks in advance!
The [Awards/CX] Method is actually for CX flights only. Since you have specified a route that CX does not serve, it seems to be be showing regular (i.e. non-Award availability) on interline flights.

For AA Award Availability, please use the [Awards/OneWorld] or [Awards/BA-OneWorld] Methods:

http://Help.KVSTool.com/#AwardUpgradeClasses_OneWorld

[KVS Availability Tool 6.8.1/Diamond - Amadeus: Awards/BA-OneWorld]
Code:
DFW  Dallas Metro / Dallas/Fort Worth TX US = DFW DAL [KDFW]
BKK  Bangkok Suvarnabhumi Intl TH [VTBS]
WED  08 Feb 2012

Carrier    Flight  From  Depart    To    Arrive         St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------
AA         61      DFW   11:45     NRT   16:15 +1           YS7
 -> JL     33      HND   00:15 +2  BKK   05:20 +2           YS4
AA         2338    DFW   10:35     ORD   12:50              YS7
 -> CX     807     ORD   14:20     HKG   20:20 +1           YS9
 -> CX     709     HKG   21:40 +1  BKK   23:35 +1           YS9
AA         2338    DFW   10:35     ORD   12:50              YS7
 -> CX     807     ORD   14:20     HKG   20:20 +1           YS9
 -> CX     755     HKG   22:25 +1  BKK   00:20 +2           YS9
AA         2336    DFW   09:35     ORD   11:55              YS7
 -> CX     807     ORD   14:20     HKG   20:20 +1           YS9
 -> CX     709     HKG   21:40 +1  BKK   23:35 +1           YS9
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Old Jan 2, 2012, 7:08 pm
  #78  
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Originally Posted by ffI
What about the return on the 2nd August from MAD
Do you still have the same problem affecting display?

Note I did an Amadeus Oneworld search, not an Amadeus, BA-oneworld search
if it matters
Looks like IB has the same issue on the return flight:

[KVS Availability Tool 6.8.1/Diamond - Amadeus: Awards/BA-OneWorld]
Code:
MAD  Madrid Barajas ES [LEMD]
CHI  Chicago Metro IL US = ORD MDW
THU  02 Aug 2012

Carrier    Flight  From  Depart    To    Arrive         St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ---------------------
                                                            No Award Availability
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Old Jan 3, 2012, 8:30 pm
  #79  
 
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Originally Posted by KVS
Welcome to the KVS Tool, wandertheglobe!



The [Awards/CX] Method is actually for CX flights only. Since you have specified a route that CX does not serve, it seems to be be showing regular (i.e. non-Award availability) on interline flights.

For AA Award Availability, please use the [Awards/OneWorld] or [Awards/BA-OneWorld] Methods:

http://Help.KVSTool.com/#AwardUpgradeClasses_OneWorld

[KVS Availability Tool 6.8.1/Diamond - Amadeus: Awards/BA-OneWorld]
Code:
DFW  Dallas Metro / Dallas/Fort Worth TX US = DFW DAL [KDFW]
BKK  Bangkok Suvarnabhumi Intl TH [VTBS]
WED  08 Feb 2012

Carrier    Flight  From  Depart    To    Arrive         St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------
AA         61      DFW   11:45     NRT   16:15 +1           YS7
 -> JL     33      HND   00:15 +2  BKK   05:20 +2           YS4
AA         2338    DFW   10:35     ORD   12:50              YS7
 -> CX     807     ORD   14:20     HKG   20:20 +1           YS9
 -> CX     709     HKG   21:40 +1  BKK   23:35 +1           YS9
AA         2338    DFW   10:35     ORD   12:50              YS7
 -> CX     807     ORD   14:20     HKG   20:20 +1           YS9
 -> CX     755     HKG   22:25 +1  BKK   00:20 +2           YS9
AA         2336    DFW   09:35     ORD   11:55              YS7
 -> CX     807     ORD   14:20     HKG   20:20 +1           YS9
 -> CX     709     HKG   21:40 +1  BKK   23:35 +1           YS9
THANK YOU! That did the trick. I had to go the BA route though as I was not able to setup a Quantas account for some reason. I'll keep looking, maybe something will open up. EDIT: WAS ABLE TO SETUP QUANTAS ACCOUNT.

I do have a follow up question though.
When I do the BA search I get the result posted below (for the DFW-NRT route) with a "OneWorld Cabins searched: none" comment. What does that mean? I thought this method would search all of the listed OneWorld carriers or is that for something else? Thanks again!

[KVS Availability Tool 6.8.1/Diamond - Amadeus: Awards/BA-OneWorld]
Code:
DFW  Dallas Metro / Dallas/Fort Worth TX US = DFW DAL [KDFW]
NRT  Tokyo Narita JP [RJAA]
WED  08 Feb 2012

Carrier    Flight  From  Depart    To    Arrive         St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------------
BA         192     DFW   16:45     LHR   07:30 +1           FS3  CS9  WS9  YS9
 -> BA     5       LHR   12:25 +1  NRT   09:15 +2           FS4  CS9  WS9  YS9

Last edited by wandertheglobe; Jan 3, 2012 at 9:12 pm
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Old Jan 4, 2012, 7:32 am
  #80  
 
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Originally Posted by wandertheglobe
I do have a follow up question though.
When I do the BA search I get the result posted below (for the DFW-NRT route) with a "OneWorld Cabins searched: none" comment. What does that mean? I thought this method would search all of the listed OneWorld carriers or is that for something else? Thanks again!
I believe this is because the BA method won't show oneworld flights if BA services the route and there is award availability. I would use the [Awards/OneWorld] method instead, which uses Qantas's booking engine.
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Old Jan 4, 2012, 5:48 pm
  #81  
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Originally Posted by wandertheglobe
THANK YOU! That did the trick. I had to go the BA route though as I was not able to setup a Quantas account for some reason. I'll keep looking, maybe something will open up. EDIT: WAS ABLE TO SETUP QUANTAS ACCOUNT.
You're welcome!

Originally Posted by wandertheglobe
I do have a follow up question though.
When I do the BA search I get the result posted below (for the DFW-NRT route) with a "OneWorld Cabins searched: none" comment. What does that mean? I thought this method would search all of the listed OneWorld carriers or is that for something else? Thanks again!
As mentioned in the KVS Tool User Guide at http://Help.KVSTool.com/#Methods (and also by barelyelite above), the [Awards/BA-OneWorld] Engine will not search partner OneWorld Award Availability when there is Award Availability on BA's own flights.

Please use the [Awards/OneWorld] Method instead:

[KVS Availability Tool 6.8.1/Diamond - Amadeus: Awards/OneWorld/AU-QFA-SP1]
Code:
DFW  Dallas Metro / Dallas/Fort Worth TX US = DFW DAL [KDFW]
TYO  Tokyo Metro JP = NRT HND
WED  08 Feb 2012 | 1 Seat

Carrier    Flight  From  Depart    To    Arrive         St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------------
AA         175     DFW   09:35     NRT   14:05 +1       0   FS-  CS-  WS/  YS+
AA         61      DFW   11:45     NRT   16:15 +1       0   FS+  CS-  WS/  YS+
AA         2332    DFW   09:00     ORD   11:20          0   FS+  CS-  WS/  YS-
 -> AA     153     ORD   12:20     NRT   16:30 +1       0
AA         2328    DFW   07:35     ORD   10:00          0   FS+  CS-  WS/  YS+
 -> AA     153     ORD   12:20     NRT   16:30 +1       0
AA         2324    DFW   06:45     ORD   09:10          0   FS+  CS-  WS/  YS+
 -> AA     153     ORD   12:20     NRT   16:30 +1       0
AA         2320    DFW   05:45     ORD   08:10          0   FS+  CS-  WS/  YS+
 -> AA     153     ORD   12:20     NRT   16:30 +1       0
AA         50      DFW   18:35     LHR   09:35 +1       0   FS+  CS+  WS+  YS+
 -> BA     5       LHR   12:25 +1  NRT   09:15 +2       0
BA         192     DFW   16:45     LHR   07:30 +1       0   FS+  CS+  WS+  YS+
 -> BA     5       LHR   12:25 +1  NRT   09:15 +2       0
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Old Jan 4, 2012, 10:57 pm
  #82  
 
Join Date: Jan 2012
Location: MSP
Posts: 63
All-Partner Award Availability Question

How do I find availability for AA All-Partner awards? I used KVS Availability tool to look for CX award availability in first or business class (FS or CS), put together the flights I wanted, called up AA and they said none of those were available, they might be available through CX, but I can't book them with AA miles for an All-Partner award. I've been reading through these forums and the KVS forums, but I've become quite confused by fare codes and what counts for who's award. So my questions ...

1.) Is there a way to search AA availability of CX flights and if so, what is the right way to do it? I.e., in KVS, do I look for availability Z U or F J or are there other fare codes I should be looking for?

2.) In general, should there be availability between the US (I'm in MSP, so I figure just find the best flights between SFO, LAX or YVR and the connections would work out) to HKG-SIN in April? They were only able to find a flight for us on one day on the way there. Is that poor availability normal for CX booking through AA?

3.) Should I be using a different tool to look for availability?

Thanks in advance for your help with this. I put a lot of time into the research and prep to make this reservation, but it turns out I was totally confused about what to look for with regards to flight availability for All-Partner rewards. I'd like to call back with at least some sense of what's going on
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Old Jan 4, 2012, 11:19 pm
  #83  
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Just use JL or BA sites - sign up a FF account and use their search engine for free.

The only caveat is JL would not allow search within the window of 7 days to departure - so for that period you would need to use the more cumbersome BA site.

Otherwise, piece of cake except you have to do the work yourself instead of having some alerts set.

Keep in mind, there are only 6 F seats on the 777, and 9 F seats on the 747 which only flies the YVR and SFO routes - one on each.

CX tends to release their award inventory to partners either 6 or 7 months in advance (or longer), and then when those inventories are gone, there would not be new release until very close to departure, such as 10 to 7 days before departure or even closer.

In fact, booking CX seats using AA miles is EXCELLENT if you can pick up and go, or if you can book 6 months ahead.

If you are looking for April and we are in January, your chance of finding 2 seats are very slim because the first batches of release have been long taken. However if you can wait till very close to your departure date, then your success rate greatly improves.

Since AA does not charge for routing changes provided: 1) the Origin and Destination remain the same, 2) the carrier changes are among OneWorld members, you can book a route that goes thru NRT if you must make sure you would get to Asia in your time frame. Then once CX releases its seats again, you can switch to CX for more direct route.

To illustrate the strategy here is what I have done :

In July I booked a trip to HKG for travel in November - no trouble finding J outbound from ORD, F inbound to YYZ. Had I made up my mind earlier, i.e. book in June, I could have flown from SFO / YVR in F, even the notorious LAX had some availability. Alas, I waited and of course they were all taken. When it got to 10 days before our departure, JFK/YYZ/SFO all opened up but we decided to keep the J from ORD so we could be for sure to try the new business seats.

In December I booked a trip to HKG again, this time for departure in January. I had to settle for routing thru NRT - both AA and JL had availability. One week after ticketing, CX opened up LAX J to HKG and I switched. Since then, I saw SFO had F available thru out December but not for January as we are getting towards Chinese New Year. However, J from LAX on the 11:25 AM flight has plenty of availability on Jan 19, 21, 22 and 23 - Jan 19 has been there for weeks, the rest of dates just popped up 2 days ago. PLENTY, like 4 seats available on JL site, BA site does not even specify quantity - when that is the case, chances are there are more than 4 which seems to be JL site's limit.

Finally, search this forum there is an ongoing thread discussing CX availability and you should find loads of useful information there to help you secure the seats.

Last edited by Happy; Jan 4, 2012 at 11:34 pm
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Old Jan 5, 2012, 1:47 pm
  #84  
 
Join Date: Jan 2012
Location: MSP
Posts: 63
Thanks. That clears up a lot of my confusion about availability. I appreciate the help.
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Old Jan 5, 2012, 6:32 pm
  #85  
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Originally Posted by robe0341
How do I find availability for AA All-Partner awards? I used KVS Availability tool to look for CX award availability in first or business class (FS or CS), put together the flights I wanted, called up AA and they said none of those were available, they might be available through CX, but I can't book them with AA miles for an All-Partner award. I've been reading through these forums and the KVS forums, but I've become quite confused by fare codes and what counts for who's award. So my questions ...

1.) Is there a way to search AA availability of CX flights and if so, what is the right way to do it? I.e., in KVS, do I look for availability Z U or F J or are there other fare codes I should be looking for?
Welcome to FT & the KVS Tool, robe0341!

CX is notorious for its system issues when it comes to Award Availability. While CX Award Availability is supported via 4 different engines in the KVS Tool, the data from the recently-introduced [Awards/JL-OneWorld] Method is the most authoritative and will match the actual Availability that AADV and other OneWorld partner agents are seeing.

Please see http://Help.KVSTool.com/#Classes for details on the CX Award Booking Classes, and/or post the specific flight #s/dates in question.
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Old Jan 5, 2012, 9:07 pm
  #86  
 
Join Date: Jan 2012
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Posts: 63
From Happy's suggestion and from the KVS FAQ I used JL to look for CX award availability.

The first agent couldn't find the flights I found in KVS so I wasn't sure if I could trust the tool, but I called back and the second agent was able to find some, but not all of the flights I saw through KVS.

On the outbound flight I was looking for ORD-HKG-SIN on April 6, 2011. To me, it looks like I can get 2 coach seats ORD-HKG and then I get 2 business class seats on HKG-SIN leaving HKG at 07:55.

[KVS Availability Tool 6.8.1/Diamond - Axess: Awards/JL-OneWorld]

ORD Chicago O'Hare Intl IL US [KORD]
SIN Singapore Changi SG [WSSS]
FRI 06 Apr 2012

Carrier Flight From Depart To Arrive A/C St Availability
--------- ------ ---- -------- ---- -------- --- -- -------------
CX 807 ORD 15:25 HKG 20:00 +1 77D 0 FS0 CS0 YS4
-> CX 691 HKG 07:55 +2 SIN 11:45 +2 34B 0 FS/ CS4 YS4

But the rep only sees a 20:00 flight from HKG with coach availability, no business class. I did a search on just the HKG-SIN on April 8th (+2 from the 6th) and I see plenty of coach availability, but no business class.

[KVS Availability Tool 6.8.1/Diamond - Axess: Awards/JL-OneWorld]

HKG Hong Kong Intl HK [VHHH]
SIN Singapore Changi SG [WSSS]
SUN 08 Apr 2012

Carrier Flight From Depart To Arrive A/C St Availability
--------- ------ ---- -------- ---- -------- --- -- ------------
CX 691 HKG 07:55 SIN 11:45 34B 0 YS4
CX 759 HKG 08:55 SIN 12:30 330 0 YS4
CX 713 HKG 08:55 SIN 15:10 773 1 YS0
CX 739 HKG 11:20 SIN 15:05 773 0 YS4
CX 735 HKG 14:20 SIN 18:00 773 0 YS0
CX 635 HKG 15:25 SIN 19:10 330 0 YS0
CX 711 HKG 16:20 SIN 20:00 773 0 YS0
CX 715 HKG 20:00 SIN 23:45 330 0 YS4

Is the inconsistency just part of CX awards on AA? Or is there something specific I need to get the agent to do to see availability on the flight that I see through KVS / JL Awards? Or am I just misunderstanding what these tables mean?

Again, thanks for the help. I've now managed to get flights to the right cities on the right days. Now I just have to work on getting rid of 24 hours in HK and find some business or first class seats along the way
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Old Jan 5, 2012, 9:52 pm
  #87  
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Originally Posted by robe0341
From Happy's suggestion and from the KVS FAQ I used JL to look for CX award availability.

The first agent couldn't find the flights I found in KVS so I wasn't sure if I could trust the tool, but I called back and the second agent was able to find some, but not all of the flights I saw through KVS.

On the outbound flight I was looking for ORD-HKG-SIN on April 6, 2011. To me, it looks like I can get 2 coach seats ORD-HKG and then I get 2 business class seats on HKG-SIN leaving HKG at 07:55.

[KVS Availability Tool 6.8.1/Diamond - Axess: Awards/JL-OneWorld]
Code:
ORD  Chicago O'Hare Intl IL US [KORD]
SIN  Singapore Changi SG [WSSS]
FRI  06 Apr 2012

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  -------------
CX         807     ORD   15:25     HKG   20:00 +1  77D  0   FS0  CS0  YS4
 -> CX     691     HKG   07:55 +2  SIN   11:45 +2  34B  0   FS/  CS4  YS4
But the rep only sees a 20:00 flight from HKG with coach availability, no business class. I did a search on just the HKG-SIN on April 8th (+2 from the 6th) and I see plenty of coach availability, but no business class.

[KVS Availability Tool 6.8.1/Diamond - Axess: Awards/JL-OneWorld]

Code:
HKG  Hong Kong Intl HK [VHHH]
SIN  Singapore Changi SG [WSSS]
SUN  08 Apr 2012

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------
CX         691     HKG   07:55     SIN   11:45     34B  0   YS4
CX         759     HKG   08:55     SIN   12:30     330  0   YS4
CX         713     HKG   08:55     SIN   15:10     773  1   YS0
CX         739     HKG   11:20     SIN   15:05     773  0   YS4
CX         735     HKG   14:20     SIN   18:00     773  0   YS0
CX         635     HKG   15:25     SIN   19:10     330  0   YS0
CX         711     HKG   16:20     SIN   20:00     773  0   YS0
CX         715     HKG   20:00     SIN   23:45     330  0   YS4
Is the inconsistency just part of CX awards on AA? Or is there something specific I need to get the agent to do to see availability on the flight that I see through KVS / JL Awards? Or am I just misunderstanding what these tables mean?

Again, thanks for the help. I've now managed to get flights to the right cities on the right days. Now I just have to work on getting rid of 24 hours in HK and find some business or first class seats along the way
If you do not see a class at all when using the [Awards/JL-OneWorld] Method (as opposed to the explicit zero number of seats), it means that CX's system failed to respond and you need to try your query again:

[KVS Availability Tool 6.8.1/Diamond - Axess: Awards/JL-OneWorld]
Code:
HKG  Hong Kong Intl HK [VHHH]
SIN  Singapore Changi SG [WSSS]
SUN  08 Apr 2012

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------
CX         691     HKG   07:55     SIN   11:45     34B  0   CS4  YS4
CX         759     HKG   08:55     SIN   12:30     330  0   CS4  YS4
CX         713     HKG   08:55     SIN   15:10     773  1   CS4  YS0
CX         739     HKG   11:20     SIN   15:05     773  0   CS4  YS4
CX         735     HKG   14:20     SIN   18:00     773  0   CS2  YS0
CX         635     HKG   15:25     SIN   19:10     330  0   CS3  YS0
CX         711     HKG   16:20     SIN   20:00     773  0   CS4  YS0
CX         715     HKG   20:00     SIN   23:45     330  0   CS2  YS4
For tips on dealing with Agents, please see http://Help.KVSTool.com/#AgentSaysNo
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Old Mar 4, 2012, 4:34 pm
  #88  
 
Join Date: Jan 2012
Posts: 51
This might be a stupid question, but ohh well.

So when I search for oneworld economy award it will show YS + or - depending upon the availability.

Now if that flight is an AA only flight, could I in theory be able to search availability of T (AA's economy award class) to see how many of those award seats are available? When I do this, I get nothing for availability in T, but when I search for the same flight in the award availability tab it shows YS + .

I don't need an answer on a specific flight. I just want to know that if AA economy award class is T, why when availability shows under the award tab (YS +), does no availability show under the availability tab in class T for that same search?


Example:

[KVS Availability Tool 6.9.6/Diamond - Galileo: Availability/ETR/JP]
Code:
MSP  Minneapolis St Paul Intl MN US [KMSP]
CDG  Paris Charles De Gaulle FR [LFPG]
SUN  04 Nov 2012

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  --------------------------------
                                                            No Matching Flights/Availability
[KVS Availability Tool 6.9.6/Diamond - Amadeus: Awards/OneWorld/AU-QFA-SP1]
Code:
MSP  Minneapolis St Paul Intl MN US [KMSP]
CDG  Paris Charles De Gaulle FR [LFPG]
SUN  04 Nov 2012 | 2 Seats

Carrier    Flight  From  Depart    To    Arrive         St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------------
AA         1683    MSP   11:15     DFW   13:45          0   FS-  CS-  WS/  YS+
 -> AA     48      DFW   17:05     CDG   09:30 +1       0
AA         1112    MSP   08:45     DFW   11:15          0   FS+  CS-  WS/  YS-
 -> AA     48      DFW   17:05     CDG   09:30 +1       0

Last edited by jd1006; Mar 4, 2012 at 4:47 pm
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Old Mar 4, 2012, 5:01 pm
  #89  
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Originally Posted by jd1006
This might be a stupid question, but ohh well.

So when I search for oneworld economy award it will show YS + or - depending upon the availability.

Now if that flight is an AA only flight, could I in theory be able to search availability of T (AA's economy award class) to see how many of those award seats are available? When I do this, I get nothing for availability in T, but when I search for the same flight in the award availability tab it shows YS + .

I don't need an answer on a specific flight. I just want to know that if AA economy award class is T, why when availability shows under the award tab (YS +), does no availability show under the availability tab in class T for that same search?
You cannot check AA Award Availability using Regular Availability Methods (such as [Galileo: ETR]):
http://Help.KVSTool.com/#Classes

If you would like to see the exact number of available Economy Award Seats (T/YS), you can use the [Awards/BA-OneWorld] Method (or the technique described at http://Help.KVSTool.com/#Q6):

[KVS Availability Tool 6.9.6/Diamond - Amadeus: Awards/BA-OneWorld]
Code:
MSP  Minneapolis St Paul Intl MN US [KMSP]
DFW  Dallas Metro / Dallas/Fort Worth TX US = DFW DAL [KDFW]
SUN  04 Nov 2012

Carrier    Flight  From  Depart    To    Arrive         St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------
AA         2389    MSP   07:15     DFW   09:55              FS3  YS7
AA         1112    MSP   08:45     DFW   11:15              FS3
AA         1683    MSP   11:15     DFW   13:45              FS1  YS7
AA         1220    MSP   14:00     DFW   16:30              FS3
AA         669     MSP   16:45     DFW   19:20              FS3  YS7
AA         461     MSP   18:15     DFW   20:50              FS3  YS7
KVS is offline  
Old Mar 16, 2012, 9:08 am
  #90  
 
Join Date: Jan 2012
Location: MSP
Posts: 63
Data Source Errors

Some Award searches I have saved under My Trips aren't working anymore (they were working yesterday). I couldn't find what the errors mean on the KVS site.

For Awards/OneWorld, I get Data Source Error[R]: "(Engine Error) FF Account Issue"

For Awards/JL-OneWorld I get Data Source Error[RD-3]: "Unsupported Route / Engine Error"

I have 6.9.6 with a diamond membership.
robe0341 is offline  


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