Jan 22, 2014, 8:19 am
Last edit by: Microwave
MODERATOR NOTE: Please follow KVS and ask questions pertinent to KVS Tool in the new Travel Tools Forum.
Travel Tools Forum is now the place for discussion of all travel tools used by FlyerTalkers.
~AA Moderator Team
N.B. An obsolete archived thread also exists here: Obsolete KVS availability tool archival thread
We thank KVS for providing support to this Forum.
Travel Tools Forum is now the place for discussion of all travel tools used by FlyerTalkers.
~AA Moderator Team
N.B. An obsolete archived thread also exists here: Obsolete KVS availability tool archival thread
We thank KVS for providing support to this Forum.
ARCHIVE: KVS Availability Tool - AA & AADV
Apr 5, 2010, 7:43 pm
#16
FlyerTalk Evangelist
Original Poster
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
Top post update:
For help in deciphering AA operational flight info (available via Track: WSpan in the KVS Tool), please refer to FlyerGuide.com/wiki/index.php/Flight_Information-FLIFO_(AA) (Wiki article courtesy of hillrider)
For help in deciphering AA operational flight info (available via Track: WSpan in the KVS Tool), please refer to FlyerGuide.com/wiki/index.php/Flight_Information-FLIFO_(AA) (Wiki article courtesy of hillrider)
Apr 5, 2010, 8:24 pm
#17
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Potomac Falls, VA
Programs: AA Plat 2MM, MR Gold, Avis Pref
Posts: 41,109
Also, add me to the list where if C inventory was shown, this is where I'd get the most use and consider using KVS
oops forgot, does KVS cover JAL Biz and F awards?
Apr 5, 2010, 8:46 pm
#18
FlyerTalk Evangelist
Original Poster
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
Jul 4, 2010, 2:42 pm
#19
Join Date: Jul 2003
Location: DFW
Programs: PLAT -- 2.7Million
Posts: 2,051
Jul 4, 2010, 5:03 pm
#20
FlyerTalk Evangelist
Original Poster
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
Jul 4, 2010, 5:17 pm
#21
Join Date: Jul 2003
Location: DFW
Programs: PLAT -- 2.7Million
Posts: 2,051
Aug 6, 2010, 9:12 pm
#22
Join Date: Jul 2007
Posts: 91
Time for a KVS rookie question which I had no success searching.
Specifically on a OneWorld search, some of availabilities are coming back with a plus (+) or minus (-) sign as in YS+ or YS-. What is the significance of the =/- signs?
Thanks.
Art
Specifically on a OneWorld search, some of availabilities are coming back with a plus (+) or minus (-) sign as in YS+ or YS-. What is the significance of the =/- signs?
Thanks.
Art
Aug 6, 2010, 11:12 pm
#23
Moderator: American AAdvantage, Signatures
Join Date: Jan 2008
Location: London, England
Programs: UA 1K, Hilton Diamond, IHG Diamond Ambassador, National Exec, AA EXP Emeritus
Posts: 9,771
Dec 2, 2010, 2:06 pm
#24
Join Date: Mar 2010
Location: ORD
Programs: HH Diamond, Hyatt Globalist, Bonvoy Platinum
Posts: 1,028
looking to book an F award on CX using AA miles (JFK-YVR). KVS tool show 2 seats in F. When i call AA, they say not available. Rest of the week I am looking at is available via AA. KVS shows the same all week.
duh. just realized i posted this in the expert flyer thread. sorry
duh. just realized i posted this in the expert flyer thread. sorry
Last edited by jmw2323; Dec 2, 2010 at 3:10 pm
Dec 2, 2010, 3:25 pm
#25
Moderator: New York City and FlyerTalk Evangelist
Join Date: Sep 2007
Programs: AA PLT, Natl EC
Posts: 10,856
looking to book an F award on CX using AA miles (JFK-YVR). KVS tool show 2 seats in F. When i call AA, they say not available. Rest of the week I am looking at is available via AA. KVS shows the same all week.
duh. just realized i posted this in the expert flyer thread. sorry
duh. just realized i posted this in the expert flyer thread. sorry
Above post has now been moved over to the KVS thread - please remember to use the Alert a Moderator to this Post button to request such moves (another helpful member did it for you.)
/Moderator
Dec 2, 2010, 3:48 pm
#26
FlyerTalk Evangelist
Original Poster
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
looking to book an F award on CX using AA miles (JFK-YVR). KVS tool show 2 seats in F. When i call AA, they say not available. Rest of the week I am looking at is available via AA. KVS shows the same all week.
duh. just realized i posted this in the expert flyer thread. sorry
duh. just realized i posted this in the expert flyer thread. sorry
[KVS Availability Tool 6.0.0/Diamond - Amadeus: Awards/CX]
Code:
JFK New York John F Kennedy Intl NY US [KJFK] YVR Vancouver Metro / Vancouver Intl BC CA = YVR CXH [CYVR] WED 11 May 2011 | 1 Seat Carrier Flight From Depart To Arrive A/C St Availability --------- ------ ---- -------- ---- -------- --- -- ------------ CX 889 JFK 22:40 YVR 01:30 +1 773 0 FS+ CS+ YS+ CX 841 JFK 10:10 HKG 14:05 +1 773 0 FS/ CS- YS- -> CX 838 HKG 16:30 +1 YVR 13:45 +1 343 0 CX 831 JFK 14:55 HKG 19:00 +1 773 0 FS- CS- YS- -> CX 888 HKG 00:30 +2 YVR 21:25 +1 773 0 CX 841 JFK 10:10 HKG 14:05 +1 773 0 FS- CS- YS- -> CX 888 HKG 00:30 +2 YVR 21:25 +1 773 0 CX 831 JFK 14:55 HKG 19:00 +1 773 0 FS- CS- YS- -> CX 838 HKG 16:30 +2 YVR 13:20 +2 744 0
Code:
JFK New York John F Kennedy Intl NY US [KJFK] YVR Vancouver Metro / Vancouver Intl BC CA = YVR CXH [CYVR] WED 11 May 2011 | 2 Seats Carrier Flight From Depart To Arrive A/C St Availability --------- ------ ---- -------- ---- -------- --- -- ------------ CX 889 JFK 22:40 YVR 01:30 +1 773 0 FS- CS+ YS+ CX 841 JFK 10:10 HKG 14:05 +1 773 0 FS/ CS- YS- -> CX 838 HKG 16:30 +1 YVR 13:45 +1 343 0 CX 831 JFK 14:55 HKG 19:00 +1 773 0 FS- CS- YS- -> CX 888 HKG 00:30 +2 YVR 21:25 +1 773 0 CX 841 JFK 10:10 HKG 14:05 +1 773 0 FS- CS- YS- -> CX 888 HKG 00:30 +2 YVR 21:25 +1 773 0 CX 831 JFK 14:55 HKG 19:00 +1 773 0 FS- CS- YS- -> CX 838 HKG 16:30 +2 YVR 13:20 +2 744 0
Dec 2, 2010, 6:17 pm
#27
Join Date: Mar 2010
Location: ORD
Programs: HH Diamond, Hyatt Globalist, Bonvoy Platinum
Posts: 1,028
yep, i used the amadeus QF search that showed 2 seats in F. current seat maps are the same day before and day after, however no AA reward for day of
Dec 29, 2010, 12:06 pm
#28
Join Date: Nov 2003
Location: Indy
Programs: AA EXP, Marriott Titanium and Delta Gold
Posts: 45
Issue with KVS vs. AA Agent Availability - 2/2011 IND to BKK roundtrip
I am new to the KVS tool, so please forgive my potential ignorance with it.
I am trying to book 2 tickets round trip from IND to BKK (Business or First) anytime in February 2011 after 2/6. When I did my original research with KVS, I was able to find the following flights via LAX in Business Class:
2/12 LAX - HKG 885
HKG - BKK 703
2/22 BKK - HKG 2700
HKG - LAX 882
I was less worried about the connection to IND since I can probably piece that together or outright purchase those tickets for cheap.
When I called the EXP reservation line, the agent said the dates I was asking for were not available and when doing a little digging, she came up with the following itinerary:
2/7 IND - ORD 4358
ORD - LGA 354
2/8 JFK - HKG 841
2/9 HKG - BKK 701
2/17 BKK - HKG 2700
HKG - LAX 884
LAX - ORD 874
ORD - IND 5031
The itinerary above will work, but is not optimal for us. First of all having to overnight in New York is something we would like to avoid and we had hoped to stretch this to 10 days (one additional day without the overnight in NYC).
My real question is, why do I see additional flights on KVS that the American agent either cannot find or does not see? Is there a polite way for me to suggest to the agent how to find the flights that I am looking at say they are available? I wrote down all the flight numbers that I wanted and gave them to the agent, but she continue to say that nothing on the days I was asking for were available.
I am up for any suggestions on communicating to the agent as well as any other routing/itinerary suggests that anyone might have. I have found the KVS tool very helpful, but just need to understand how to get that information to the agent.
Thanks!
I am trying to book 2 tickets round trip from IND to BKK (Business or First) anytime in February 2011 after 2/6. When I did my original research with KVS, I was able to find the following flights via LAX in Business Class:
2/12 LAX - HKG 885
HKG - BKK 703
2/22 BKK - HKG 2700
HKG - LAX 882
I was less worried about the connection to IND since I can probably piece that together or outright purchase those tickets for cheap.
When I called the EXP reservation line, the agent said the dates I was asking for were not available and when doing a little digging, she came up with the following itinerary:
2/7 IND - ORD 4358
ORD - LGA 354
2/8 JFK - HKG 841
2/9 HKG - BKK 701
2/17 BKK - HKG 2700
HKG - LAX 884
LAX - ORD 874
ORD - IND 5031
The itinerary above will work, but is not optimal for us. First of all having to overnight in New York is something we would like to avoid and we had hoped to stretch this to 10 days (one additional day without the overnight in NYC).
My real question is, why do I see additional flights on KVS that the American agent either cannot find or does not see? Is there a polite way for me to suggest to the agent how to find the flights that I am looking at say they are available? I wrote down all the flight numbers that I wanted and gave them to the agent, but she continue to say that nothing on the days I was asking for were available.
I am up for any suggestions on communicating to the agent as well as any other routing/itinerary suggests that anyone might have. I have found the KVS tool very helpful, but just need to understand how to get that information to the agent.
Thanks!
Dec 29, 2010, 12:22 pm
#29
Join Date: Mar 2010
Programs: BA silver, Hyatt PLT, AA EXP, US silver, ICH RA, CO PLT
Posts: 957
I actually have been having similar issue where KVS will show availabilities for US-HKG and the EXP agent doesn't and everytime I end-up having to go through YYZ which is not optimal neither. people will tell you to hang-up and call back (agent roulette) but in my case it never worked, I think their is some discrepancies between what KVS is showing and AA is seing.
Dec 29, 2010, 12:29 pm
#30
Join Date: May 2004
Location: DFW-In Plano & CDG-In the 11th
Programs: DL Diamond, AA revenue negative, Bonvoy Titanium +, Avis likes me
Posts: 3,212
I am new to the KVS tool, so please forgive my potential ignorance with it.
I am trying to book 2 tickets round trip from IND to BKK (Business or First) anytime in February 2011 after 2/6. When I did my original research with KVS, I was able to find the following flights via LAX in Business Class:
2/12 LAX - HKG 885
HKG - BKK 703
2/22 BKK - HKG 2700
HKG - LAX 882
I was less worried about the connection to IND since I can probably piece that together or outright purchase those tickets for cheap.
When I called the EXP reservation line, the agent said the dates I was asking for were not available and when doing a little digging, she came up with the following itinerary:
2/7 IND - ORD 4358
ORD - LGA 354
2/8 JFK - HKG 841
2/9 HKG - BKK 701
2/17 BKK - HKG 2700
HKG - LAX 884
LAX - ORD 874
ORD - IND 5031
The itinerary above will work, but is not optimal for us. First of all having to overnight in New York is something we would like to avoid and we had hoped to stretch this to 10 days (one additional day without the overnight in NYC).
My real question is, why do I see additional flights on KVS that the American agent either cannot find or does not see? Is there a polite way for me to suggest to the agent how to find the flights that I am looking at say they are available? I wrote down all the flight numbers that I wanted and gave them to the agent, but she continue to say that nothing on the days I was asking for were available.
I am up for any suggestions on communicating to the agent as well as any other routing/itinerary suggests that anyone might have. I have found the KVS tool very helpful, but just need to understand how to get that information to the agent.
Thanks!
I am trying to book 2 tickets round trip from IND to BKK (Business or First) anytime in February 2011 after 2/6. When I did my original research with KVS, I was able to find the following flights via LAX in Business Class:
2/12 LAX - HKG 885
HKG - BKK 703
2/22 BKK - HKG 2700
HKG - LAX 882
I was less worried about the connection to IND since I can probably piece that together or outright purchase those tickets for cheap.
When I called the EXP reservation line, the agent said the dates I was asking for were not available and when doing a little digging, she came up with the following itinerary:
2/7 IND - ORD 4358
ORD - LGA 354
2/8 JFK - HKG 841
2/9 HKG - BKK 701
2/17 BKK - HKG 2700
HKG - LAX 884
LAX - ORD 874
ORD - IND 5031
The itinerary above will work, but is not optimal for us. First of all having to overnight in New York is something we would like to avoid and we had hoped to stretch this to 10 days (one additional day without the overnight in NYC).
My real question is, why do I see additional flights on KVS that the American agent either cannot find or does not see? Is there a polite way for me to suggest to the agent how to find the flights that I am looking at say they are available? I wrote down all the flight numbers that I wanted and gave them to the agent, but she continue to say that nothing on the days I was asking for were available.
I am up for any suggestions on communicating to the agent as well as any other routing/itinerary suggests that anyone might have. I have found the KVS tool very helpful, but just need to understand how to get that information to the agent.
Thanks!
2. Tell the agent what you are trying to do, and in the same breath, say you have done alot of research on KVS, which may make it both easier for them and help speed up the process, too.
3. Try building it out leg by leg to find out where the trouble lies. Sometimes a lack of availability on a short leg of a multi leg trip makes the whole itinerary unavailable. IE:IND-DFW-LAX-HKG-BKK may have no availability on the DFW-LAX leg (example only), which zaps the whole trip.
4. Ask them for suggestions.
5. Be flexible.
Good luck!