Assaulted at First Class check-in
#31
Join Date: Jun 2000
Location: DFW, 3.5 MM, AA EXP, LIFETIME PLATINUM, MARRIOTT LIFETIME PLATINUM, STARWOOD AMBASSADOR 223 NIGHTS, AND LIFETIME GOLD, HILTON DIAMOND, NATIONAL EXECUTIVE ELITE
Posts: 5,847
I have to agree with most of the posters here - AA does a lousy job at staffing F check-in counters (other then EXP only lines at LAX and ORD).
#32
Join Date: Feb 2001
Posts: 371
Could it be....
Originally Posted by CharlesMD
I should also mention that the said woman must've been over 50, maybe even 60 and took it upon herself to do an impromptu ticket check to confirm that we were indeed in First (usually I check in by handing over my ID).
Maybe she just noticed the flashing bling bling and wanted a closer look?
#33
Join Date: Feb 2001
Posts: 371
Oh really...
Originally Posted by ByrdluvsAWACO
This post is not intended to be an example of the low-brow anti-French ignorance that's popular in america, but merely my response to the bad actions of an individual.
I would have had that b***h embarassed and in tears while she picked up my bags.
I would have had that b***h embarassed and in tears while she picked up my bags.
#34
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Winter cleaning!
Last edited by CharlesMD; Jan 23, 2005 at 3:59 pm
#35
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OP himself isn't sure if the woman in question is french, as he refers to her as having a 'foreign accent'. So he doesn't even know it.
For all you know, she could be Hebrew!
For all you know, she could be Hebrew!
#36
Join Date: May 2001
Location: Ft Lauderdale
Posts: 2,596
Originally Posted by Guy Betsy
OP himself isn't sure if the woman in question is french, as he refers to her as having a 'foreign accent'. So he doesn't even know it.
For all you know, she could be Hebrew!
For all you know, she could be Hebrew!
For the person who said I should have taken the time to explain to her, why should I have to? I was just as stuck as she was but I wasn't walking around yelling at people. Like another poster said, she caught me on a good day and in my mind the best thing to do was say nothing. No answer would have been good enough for her at that time.
#37
Join Date: Apr 2003
Location: Atlanta
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I still can't get over that you checked in 300 lbs. of luggage!
#38
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Last edited by CharlesMD; Jan 23, 2005 at 3:59 pm
#39
Join Date: Oct 2003
Location: SFO
Programs: AA ExPlat, NW Plat, UA 2P
Posts: 565
Originally Posted by Delta Hog
Thank you for a beam of compassion in the sea of condescension from most replies in this thread. If I had worked my way up a 20+ person line to the head of the "coach" line, and a guy who just sauntered up in the FC line is immediately waved over in front of me, and there was an unstaffed FC desk in front of his spot, and I thought the AA employee was working "my" desk, I would be pissed, too.
And only two things would keep me from doing exactly what the French lady did:
1) A knowledge of FC and FF rules and the fact that this guy paid a lot more for this treatment that aggravates me; and
2) a low-key personality who would take a lot more than this to get worked up to dumping over other people's luggage carts.
If this lady didn't have either these, I completely understand her response. No way she should be denied boarding.
And only two things would keep me from doing exactly what the French lady did:
1) A knowledge of FC and FF rules and the fact that this guy paid a lot more for this treatment that aggravates me; and
2) a low-key personality who would take a lot more than this to get worked up to dumping over other people's luggage carts.
If this lady didn't have either these, I completely understand her response. No way she should be denied boarding.
#40
Join Date: Dec 2004
Location: SNA
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Originally Posted by SST
Let me oblige you, Flyer 1965, since you asked for it:
-Your comment is inappropriate, insensitive, and bigoted and reflects poorly on you. After more than 66 posts and a year, I would have thought you got the point of this place, but maybe that's a little optimistic. If the woman was black and CharlesMD had mentioned that, I think we would all agree your comment would place you in some NoSpinZone where you couldn't explain it under any circumstances. It's just not right. Enjoy FlyerTalk, but think about the worldwide members, huh?
-Your comment is inappropriate, insensitive, and bigoted and reflects poorly on you. After more than 66 posts and a year, I would have thought you got the point of this place, but maybe that's a little optimistic. If the woman was black and CharlesMD had mentioned that, I think we would all agree your comment would place you in some NoSpinZone where you couldn't explain it under any circumstances. It's just not right. Enjoy FlyerTalk, but think about the worldwide members, huh?
#41
formerly known as CARTflagman
Join Date: Dec 1999
Posts: 1,320
You're a Doctor and you let a maniac loose to injure again?
If you press charges, she would be hauled off to jail, and taught a very valuable lesson: Don't assualt people! She probably never would have done that again...she would have told her family/friends and anyone within ear-shot would'nt try that either.
By not pressing charges, she will now understand that she can act like an ape and basically get away with a slap on the wrist. I hope she never tries that again or injures anybody, but she should have been taught a lesson here and it wasn't done.
That doesn't mean you're not a nice person; just too easy.
CF
By not pressing charges, she will now understand that she can act like an ape and basically get away with a slap on the wrist. I hope she never tries that again or injures anybody, but she should have been taught a lesson here and it wasn't done.
That doesn't mean you're not a nice person; just too easy.
CF
#42
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Originally Posted by Delta Hog
And only two things would keep me from doing exactly what the French lady did:
1) A knowledge of FC and FF rules and the fact that this guy paid a lot more for this treatment that aggravates me; and
2) a low-key personality who would take a lot more than this to get worked up to dumping over other people's luggage carts.
If this lady didn't have either these, I completely understand her response. No way she should be denied boarding.
1) A knowledge of FC and FF rules and the fact that this guy paid a lot more for this treatment that aggravates me; and
2) a low-key personality who would take a lot more than this to get worked up to dumping over other people's luggage carts.
If this lady didn't have either these, I completely understand her response. No way she should be denied boarding.
While I do have compassion for the lady, two very different things would keep me from doing exactly what this woman did:
1. An importance on politeness
2. My respect for personal property.
Personally, regardless of her level of frustration, she should never have touched CharlesMD's belongings, and she should never have behaved toward him (or the agent) in the manner in which she did. It was impolite and uncalled for.
I can understand things being different if the OP had simply walked up to the economy desk without direction from the agent. I would consider that action to be jumping the line. However, the agent motioned him over. Therefore, it must not have been my turn.
If I felt it should have been my turn, I might have inquired such of the agent once it was my turn. But since the OP was following the agent's cues, what complaint should one have of him?
Don't get me wrong. I have a thick skin, and even if she shouted at me, I would not be unnerved. But her most egregious action was the knocking of the belongings, which, I believe, can never be excused.
#43
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Winter cleaning!
Last edited by CharlesMD; Jan 23, 2005 at 3:59 pm
#44
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IF, indeed, she was French...
Originally Posted by CharlesMD
...
P.S. Can someone explain the Dennis Miller comment?
P.S. Can someone explain the Dennis Miller comment?
He was the first person that came to mind as I read the thread. I can imagine him taking an opportunity for a Rant, had he also been in the FC line to observe.
#45
Join Date: Jun 2004
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Originally Posted by CharlesMD
2) AA could've avoided this situation by having a staff at the FC check-in desk. As I recall there was a FC position but it was closed. In this case, then why doesn't one of the agents manning the Y check-in move over to the F check-in. This way they could help F passengers without making them feel like they are cutting in the Y line and help Y passengers when there are no people in the F line.
Like the rest of you, I enjoy the benefits that come with my Elite status, and there are a lot of pax who don't understand what travelling 25,000 or more miles a year means. That problem is definitely compounded with standby lists. Washington to Dallas flights, especially on a Friday, are almost always full, and the standby list can get quite lengthy. The chances are often slim of getting on if you're not elite, and trying to explain to someone who has already rolled one flight why they aren't getting on when someone who just walked up is can oftentimes be difficult.
To be honest, when I first saw the title, I was envisioning CharlesMD getting attacked by some overzealous agent who has had it with the company and took their frustations out on a hapless pax. Well, I can at least breathe a little easier now ;-)
You did a nice thing by not pressing charges, and I hope someone explained to her the severity of the situation. That, and the fact that she will hopefully be seeing the dreaded 'SSSS' for a long time, means she perhaps will have learned a lesson out of this.