While many may find this ridiculous, I would appreciate any info from knowledgeable sources. It's an annoying matter of principle that involves more than the seemingly simple "over one year = worthless" explanation. Thanks to all who might provide assistance.
I have an unused hard-copy E-Ticket issued 24JUL02. I have been explicity told by AA staff on several occasions that any tickets issued prior to August 30, 2002 [a significant cutoff date of some sort][i.e., AA, DOT, or Aviation Industry?] do not, and cannot, be subjected to an expiration date of any kind. By virtue of its "Pre-08/30/2002 Issue Date", AA has indicated that its value will carry on indefinitely, subject to a $100 change fee, though I must be certain to retain the physical hard-copy E-Ticket, as it will be the only means of transferring its value.
So, I finally attempted to use the credit, but no one seems to know anything at all about how to do it. "Customer Relations" provides no response at all. And Yes, I realize the nature of trying to revive something so very old [I end up flying other carriers, particularly living next to other hubs], but the issue for me is being repeatedly told very specific and detailed information, only to be met with "Try talking to Customer Relations", who won't "talk" or otherwise EMail any form of response.
Does anyone have any info that might apply? Thanks again ...
I have an unused hard-copy E-Ticket issued 24JUL02. I have been explicity told by AA staff on several occasions that any tickets issued prior to August 30, 2002 [a significant cutoff date of some sort][i.e., AA, DOT, or Aviation Industry?] do not, and cannot, be subjected to an expiration date of any kind. By virtue of its "Pre-08/30/2002 Issue Date", AA has indicated that its value will carry on indefinitely, subject to a $100 change fee, though I must be certain to retain the physical hard-copy E-Ticket, as it will be the only means of transferring its value.
So, I finally attempted to use the credit, but no one seems to know anything at all about how to do it. "Customer Relations" provides no response at all. And Yes, I realize the nature of trying to revive something so very old [I end up flying other carriers, particularly living next to other hubs], but the issue for me is being repeatedly told very specific and detailed information, only to be met with "Try talking to Customer Relations", who won't "talk" or otherwise EMail any form of response.
Does anyone have any info that might apply? Thanks again ...
Welcome to FT. Cool question ^
The closest I could find with a first attempt Google search mentions a date of 1 Jan, 2002...but hardly a definitive source
http://www.campustravel.com/newslett...refundable.htm
Cheers.
The closest I could find with a first attempt Google search mentions a date of 1 Jan, 2002...but hardly a definitive source
http://www.campustravel.com/newslett...refundable.htm
Cheers.
FlyerTalk Evangelist
Welcome to Flyertalk. 
You're right, but in the past year or so, it looks like aa.com has been scrubbed clean of any reference to this rule; previously, it was mentioned on the refunds page and, IIRC, in the Agency Reference pages.
Now, it's gone. One of the exasperating things about the interwebs.
Good luck finding someone at AA who knows about the rule.
You're right, but in the past year or so, it looks like aa.com has been scrubbed clean of any reference to this rule; previously, it was mentioned on the refunds page and, IIRC, in the Agency Reference pages.
Now, it's gone. One of the exasperating things about the interwebs.
Good luck finding someone at AA who knows about the rule.
Quote:
Or trying to find old award charts for old miles - must be an accounting nightmare.Originally Posted by DillMan
An 11 year old credit? Gee whiz. I feel bad for AA's accounting team having to deal with these credits on their balance sheet for over a decade.
There was this thread discussing significant changes to airline ticketing policies occuring around that time:
http://www.flyertalk.com/forum/trave...le-policy.html
See also:
http://www.flyertalk.com/forum/ameri...es-aa-com.html
http://www.flyertalk.com/forum/ameri...e-tickets.html
Was your original ticket refundable or nonrefundable? If nonrefundable I'm not sure the pre-2002 rules were that ticket value always remained but that a person had a year to apply the value to another flight. These 2002 changes by the airlines basically said that nonrefundable tickets had no value after the travel date listed on the ticket.
See also:
http://articles.sun-sentinel.com/200...rican-airlines
This old yahoo answers page appears to quote the old rules that used to be on the AA refunds site:
http://answers.yahoo.com/question/in...0065727AAaWtu4
http://www.flyertalk.com/forum/trave...le-policy.html
See also:
http://www.flyertalk.com/forum/ameri...es-aa-com.html
http://www.flyertalk.com/forum/ameri...e-tickets.html
Was your original ticket refundable or nonrefundable? If nonrefundable I'm not sure the pre-2002 rules were that ticket value always remained but that a person had a year to apply the value to another flight. These 2002 changes by the airlines basically said that nonrefundable tickets had no value after the travel date listed on the ticket.
See also:
http://articles.sun-sentinel.com/200...rican-airlines
This old yahoo answers page appears to quote the old rules that used to be on the AA refunds site:
http://answers.yahoo.com/question/in...0065727AAaWtu4
FlyerTalk Evangelist
Are you saying the only evidence AA has of the ticket credit is your print out?
Sounds like an easy way to forge something.. Not a great idea.
I picked up a car a Budget at LAS today.. The front license plate was bent.
The guy at the exit had me just write it on my paperwork. He didn't even sign it.
???
Sounds like an easy way to forge something.. Not a great idea.
I picked up a car a Budget at LAS today.. The front license plate was bent.
The guy at the exit had me just write it on my paperwork. He didn't even sign it.
???