Jan 1, 2013, 11:12 am
Last edit by: JDiver
Wikipost instructions: signed in members can minimize or maximize Wikipost by clicking on [-] or [+] box upper right of post, and edit this Wikipost to update.
● For information on current and recent AA flight delays, check out: AACargo.com
● For information on U.S. Airport Delays, check out: FAA Flight Delay Information
● For information about holds, delays, etc. on airports, flights, historical data check FlightStats.
● KVS Availability Tool - read here for further information, with access to WSpan Operational Info (FLIFO) on AA flights.
● ExpertFlyer also provides FLIFO / Flight Status Comments for current flights in it's Flight Status section here.
● For current and forecasted weather delays, use Weather.com Airport Delays
● To see a flight's path within the US radar areas and delay histories, use FlightAware flight tracking. (N.B. Some features require a free signup.)
● For information on current and recent AA flight delays, check out: AACargo.com
● For information on U.S. Airport Delays, check out: FAA Flight Delay Information
● For information about holds, delays, etc. on airports, flights, historical data check FlightStats.
● KVS Availability Tool - read here for further information, with access to WSpan Operational Info (FLIFO) on AA flights.
● ExpertFlyer also provides FLIFO / Flight Status Comments for current flights in it's Flight Status section here.
● For current and forecasted weather delays, use Weather.com Airport Delays
● To see a flight's path within the US radar areas and delay histories, use FlightAware flight tracking. (N.B. Some features require a free signup.)
2013 Flight xx Cancellation / Delay / Diversion etc. on (date) (consolidated)
Jan 13, 2013, 8:34 pm
#16
FlyerTalk Evangelist
Join Date: Apr 2006
Location: SJC/VCE
Programs: AA PLT (2.9+ MM), HH GLD, Hyatt Diamond, SPG PLT
Posts: 10,161
It looks like they hoped to fix or swap planes in Chicago, but its definitely been cancelled. You gave him the right advice to call ASAP rather than waiting. Kind of surprising that they were over Maine and then flew all the way to ORD, rather than JFK.
Jan 13, 2013, 8:43 pm
#17
Join Date: Sep 2006
Posts: 376
He'll be back on his way, now ORD-LHR tomorrow night. They have him a voucher for the Marriott and one meal voucher. He was going to have a "22 minute" wait to talk to a rep so he hung up.
He dropped so details are light but that sounds perhaps a bit stingy to me. He was told to call the Platinum Desk for further info, which seems a bit odd to me as well. I told him to call for sure as the boarding pass he was given doesn't have a seat assignment.
I suspect it may dawn on him why EXP would have been valuable in such a situation... I also gave him the PLT Desk number, I'm going to guess he called a random 800 number for AA.
He dropped so details are light but that sounds perhaps a bit stingy to me. He was told to call the Platinum Desk for further info, which seems a bit odd to me as well. I told him to call for sure as the boarding pass he was given doesn't have a seat assignment.
I suspect it may dawn on him why EXP would have been valuable in such a situation... I also gave him the PLT Desk number, I'm going to guess he called a random 800 number for AA.
Jan 13, 2013, 8:57 pm
#18
FlyerTalk Evangelist
Join Date: Apr 2006
Location: SJC/VCE
Programs: AA PLT (2.9+ MM), HH GLD, Hyatt Diamond, SPG PLT
Posts: 10,161
He'll be back on his way, now ORD-LHR tomorrow night. They have him a voucher for the Marriott and one meal voucher. He was going to have a "22 minute" wait to talk to a rep so he hung up.
He dropped so details are light but that sounds perhaps a bit stingy to me. He was told to call the Platinum Desk for further info, which seems a bit odd to me as well. I told him to call for sure as the boarding pass he was given doesn't have a seat assignment.
I suspect it may dawn on him why EXP would have been valuable in such a situation... I also gave him the PLT Desk number, I'm going to guess he called a random 800 number for AA.
He dropped so details are light but that sounds perhaps a bit stingy to me. He was told to call the Platinum Desk for further info, which seems a bit odd to me as well. I told him to call for sure as the boarding pass he was given doesn't have a seat assignment.
I suspect it may dawn on him why EXP would have been valuable in such a situation... I also gave him the PLT Desk number, I'm going to guess he called a random 800 number for AA.
Jan 13, 2013, 9:57 pm
#19
FlyerTalk Evangelist
Join Date: Jul 2010
Programs: AA
Posts: 14,742
NY's currenly under a dense fog advisory. Perhaps ORD was the best option if other airports in the NE are experiencing anything similar. Just taking a guess - don't know what it was like at the time the divert decision was made.
Jan 14, 2013, 4:37 am
#20
Join Date: Jan 2003
Location: Yokohama (near HND, TYO)
Programs: meltdowngraded from "F" and "C" , Accor Plt, BW Dia, ihg G, UA 0.9999MM
Posts: 1,569
Jan13-14 AA153 ORD-NRT Diverted to KIX due to snow
Snow is causing disruption in Tokyo area.
AA flight diverted.
1,000 domestic flights canceled.
28,000 families are experiencing blackout.
A FTer was on Narita Express train and it took him/her 5 hours from Tokyo to Narita. Normally just one hour.
Related thread:
http://www.flyertalk.com/forum/japan...now-kanto.html
AA flight diverted.
1,000 domestic flights canceled.
28,000 families are experiencing blackout.
A FTer was on Narita Express train and it took him/her 5 hours from Tokyo to Narita. Normally just one hour.
Related thread:
http://www.flyertalk.com/forum/japan...now-kanto.html
Jan 14, 2013, 4:41 am
#21
Join Date: Mar 2011
Location: ORD
Programs: AA EX PLT, AS MVPG, AR PLT,SPG GOLD
Posts: 138
Flight 743 on Jan 12 from LGA-DFW .We had to reroute to SHV to refuel. Major weather around DFW was an md 80 that the pilot announced we didn't have enough fuel to detour. That airport was empty ..But we landed safely to that was great news.
Jan 14, 2013, 2:30 pm
#22
Join Date: Feb 2005
Posts: 1,318
Any suggestions on where to seek compensation for a diverted and severely delayed flight? I've been on hold for over an hour and a half! And still no one to answer the call.
Jan 14, 2013, 2:37 pm
#23
Join Date: Mar 2011
Location: ORD
Programs: AA EX PLT, AS MVPG, AR PLT,SPG GOLD
Posts: 138
Not sure if you have status.I called exp desk and xferred to advantage customer service and they picked up right away. She said she would actually give me credit for actual miles flown.
Jan 16, 2013, 9:46 pm
#26
FlyerTalk Evangelist
Join Date: Apr 2006
Location: SJC/VCE
Programs: AA PLT (2.9+ MM), HH GLD, Hyatt Diamond, SPG PLT
Posts: 10,161
Jan 16, 2013, 10:01 pm
#27
Join Date: Dec 2009
Posts: 262
I called AAdvantage customer service. Hours can be a pain but they resolved something that took a month to get a reply about via the online form...
Jan 17, 2013, 5:58 pm
#28
Join Date: Aug 2008
Programs: united, Hilton, Amtrak
Posts: 1,194
Aa 3682 delayed due to mechanical ord-ewr
I actually asked a pilot standing near the gate what the problem was. He said they were looking for a strip. I asked what that was and he pointed
To what looked like a rubber strip on the podium where the fate agents worked. The pilot explained that they were looking for one from another aircraft.
Do think this thing is gonna go?
To what looked like a rubber strip on the podium where the fate agents worked. The pilot explained that they were looking for one from another aircraft.
Do think this thing is gonna go?
Jan 17, 2013, 6:42 pm
#29
Join Date: Aug 2008
Programs: united, Hilton, Amtrak
Posts: 1,194
Boarded as an hour late. No big deal. I think they were pulling my leg about the strip.
Jan 17, 2013, 7:02 pm
#30
Join Date: Aug 2008
Location: HND
Programs: AA EXP, UA 1K
Posts: 1,230
Great thread!