2019 Alaska Airlines *FLAME-FREE* Q&A Thread: All Welcome, New and Old!
Apr 8, 2019, 5:22 pm
#451
Join Date: Aug 2018
Programs: AA Exec Plat, Bonvoy Platinum, Hilton Diamond
Posts: 621
Is no service (all they handed out was water) on LAX-SJC normal? I know it's a really short flight but I did LAX-SJC on Southwest and they got a round of drink service in, so I was surprised that for SJC-LAX Alaska ("proper" Alaska on an Airbus plane, not one of the regional carriers on an E75) all we got was water.
Apr 8, 2019, 8:03 pm
#452
Join Date: May 2017
Location: LAX
Programs: AS 75K, Hilton Diamond
Posts: 27
Is no service (all they handed out was water) on LAX-SJC normal? I know it's a really short flight but I did LAX-SJC on Southwest and they got a round of drink service in, so I was surprised that for SJC-LAX Alaska ("proper" Alaska on an Airbus plane, not one of the regional carriers on an E75) all we got was water.
Apr 8, 2019, 9:31 pm
#453
Join Date: Nov 2011
Posts: 6,385
Yeah so I have HKG-DXB (stopover 4 days) DXB-SFO (connection 3 hours) SNA. trying to tack on SNA-SEA the next day (<24 hours) and at first they said it was because the maximum connection time is 12 hours and then they said i couldn't add another leg after SNA period. Such BS
Apr 9, 2019, 1:23 am
#454
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Yeah so I have HKG-DXB (stopover 4 days) DXB-SFO (connection 3 hours) SNA. trying to tack on SNA-SEA the next day (<24 hours) and at first they said it was because the maximum connection time is 12 hours and then they said i couldn't add another leg after SNA period. Such BS
I have a JL award that ends with EWR-LAX-GDL. I wouldn't expect to be able to add another segment onto that.
James in Kigali
Apr 9, 2019, 5:30 pm
#455
Join Date: Apr 2019
Programs: AS
Posts: 16
Confused about change ticket fee, read the thread and still confused!
I booked CX award tickets for myself and my spouse. Booked at 60,000 to NZ and 60,000 from Australia. SEA-HKG-AKL and MEL-HKG-SEA. J seats weren't available on the HKG-AKL leg or the MEL-HKG leg, so I selected Premium Economy because it was the trans-Pacific that was most important to get for the schedule/class/departure-arrival city we wanted.
When I find J seats on CX at some time between now and our departure/return (late Nov/late Dec) will AS charge me $125 to change the CX seats from Premium Eco to J? I have no status with AS. I also haven't secured our SEA-ANC flight home, so if there's going to be a $125 fee (x2) I want to try and combine the MEL upgrade and adding the SEA-ANC leg into the same transaction.
Thanks! Willing and able to pay the fee, just want to not pay it if possible, or only pay it once!
When I find J seats on CX at some time between now and our departure/return (late Nov/late Dec) will AS charge me $125 to change the CX seats from Premium Eco to J? I have no status with AS. I also haven't secured our SEA-ANC flight home, so if there's going to be a $125 fee (x2) I want to try and combine the MEL upgrade and adding the SEA-ANC leg into the same transaction.
Thanks! Willing and able to pay the fee, just want to not pay it if possible, or only pay it once!
Apr 9, 2019, 10:20 pm
#456
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
I booked CX award tickets for myself and my spouse. Booked at 60,000 to NZ and 60,000 from Australia. SEA-HKG-AKL and MEL-HKG-SEA. J seats weren't available on the HKG-AKL leg or the MEL-HKG leg, so I selected Premium Economy because it was the trans-Pacific that was most important to get for the schedule/class/departure-arrival city we wanted.
When I find J seats on CX at some time between now and our departure/return (late Nov/late Dec) will AS charge me $125 to change the CX seats from Premium Eco to J? I have no status with AS. I also haven't secured our SEA-ANC flight home, so if there's going to be a $125 fee (x2) I want to try and combine the MEL upgrade and adding the SEA-ANC leg into the same transaction.
Thanks! Willing and able to pay the fee, just want to not pay it if possible, or only pay it once!
When I find J seats on CX at some time between now and our departure/return (late Nov/late Dec) will AS charge me $125 to change the CX seats from Premium Eco to J? I have no status with AS. I also haven't secured our SEA-ANC flight home, so if there's going to be a $125 fee (x2) I want to try and combine the MEL upgrade and adding the SEA-ANC leg into the same transaction.
Thanks! Willing and able to pay the fee, just want to not pay it if possible, or only pay it once!
James in Kigali
Apr 10, 2019, 4:13 pm
#457
Join Date: Aug 2013
Location: YYZ, YUL, PEK
Posts: 429
We know Alaska allows one stopover on a one-way with partners, but what about layovers? How many layovers of up to 24 hours can you have, whether it's in the US with Alaska or in (say) Mainland China with Hainan? Has anyone tried booking this type of itinerary over the phone (as there'd be no way to do it online)?
Apr 10, 2019, 5:03 pm
#458
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
We know Alaska allows one stopover on a one-way with partners, but what about layovers? How many layovers of up to 24 hours can you have, whether it's in the US with Alaska or in (say) Mainland China with Hainan? Has anyone tried booking this type of itinerary over the phone (as there'd be no way to do it online)?
I'm not sure if there is a maximum number of layovers. I've never seen it published for AS (I have for other airlines). There are definitely some routing rules that are enforced, though not published.
Apr 10, 2019, 6:35 pm
#459
Join Date: Sep 2018
Programs: Alaska
Posts: 2,188
No min 500 miles from partner through retro claim?
my CX flight only got 200+ miles.
CX has problem crediting AS directly?
my CX flight only got 200+ miles.
CX has problem crediting AS directly?
Apr 10, 2019, 6:44 pm
#460
Join Date: Jan 2017
Location: Denver
Programs: AS, AA, UA, Hilton, Marriott, Caesars DE
Posts: 2,070
PenAir, Ravn Alaska and SQ are the others that also do not have a minimum mile segment rule.
https://www.alaskaair.com/content/mi...cathay-pacific
You can compare the wording under details, compared to other partners.
CX: "Mileage earned is based on a percentage of actual flight miles flown. No miles will be earned for classes of service not listed above."
AA: "Mileage earned is based on a percentage of actual flight miles flown and earn 500 minimum miles on flights shorter than 500 miles. No miles will be earned for classes of service not listed above."
Last edited by safari ari; Apr 10, 2019 at 6:51 pm
Apr 10, 2019, 7:04 pm
#461
Join Date: Sep 2018
Programs: Alaska
Posts: 2,188
CX is one of the few (the only?) that does not adhere to the 500 mile minimum segment rule.
PenAir, Ravn Alaska and SQ are the others that also do not have a minimum mile segment rule.
https://www.alaskaair.com/content/mi...cathay-pacific
You can compare the wording under details, compared to other partners.
CX: "Mileage earned is based on a percentage of actual flight miles flown. No miles will be earned for classes of service not listed above."
AA: "Mileage earned is based on a percentage of actual flight miles flown and earn 500 minimum miles on flights shorter than 500 miles. No miles will be earned for classes of service not listed above."
PenAir, Ravn Alaska and SQ are the others that also do not have a minimum mile segment rule.
https://www.alaskaair.com/content/mi...cathay-pacific
You can compare the wording under details, compared to other partners.
CX: "Mileage earned is based on a percentage of actual flight miles flown. No miles will be earned for classes of service not listed above."
AA: "Mileage earned is based on a percentage of actual flight miles flown and earn 500 minimum miles on flights shorter than 500 miles. No miles will be earned for classes of service not listed above."
Did not read the rule carefully. But it is small.
Regarding SQ, actually, I did get min 500 miles for a flight. It was 400+ and i was credited with 500 with automatic credit.
Last edited by freed0m; Apr 10, 2019 at 7:13 pm
Apr 11, 2019, 11:34 am
#462
Join Date: Jan 2017
Programs: AS 100K, Marriott Titanium, Delta Gold, United Silver
Posts: 250
A family member is traveling PDX-SEA-MSY on a mileage award ticket. The SEA-MSY ticket is in 1st class, but PDX-SEA is on a Horizon prop plane (no first). I know he’ll have lounge access at SEA, but will he also have access at PDX? I can’t recall how it works. Not sure if the fist ticket entitles him to lounge access at both airports or just the departing airport for the first class leg
Apr 11, 2019, 11:47 am
#463
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
A family member is traveling PDX-SEA-MSY on a mileage award ticket. The SEA-MSY ticket is in 1st class, but PDX-SEA is on a Horizon prop plane (no first). I know he’ll have lounge access at SEA, but will he also have access at PDX? I can’t recall how it works. Not sure if the fist ticket entitles him to lounge access at both airports or just the departing airport for the first class leg
James on BA6043 JNB-CPT.
Apr 11, 2019, 12:01 pm
#464
Join Date: Jan 2017
Programs: AS 100K, Marriott Titanium, Delta Gold, United Silver
Posts: 250
Apr 15, 2019, 1:56 pm
#465
Join Date: Apr 2019
Posts: 12
I’m curious: what’s the policy on accommodating passengers who are late to arrive at the gate and miss their flight?
I recently was late to arrive at SEA (as in my Uber to the airport, not an incoming flight) and got to the gate just after the door closed. The gate agent found me a seat on the next flight to PHX and gave me a new boarding pass, and I didn’t have to pay anything. I’m MVP, and was flying a main cabin fare that got complimentary upgraded to first since I ended up #1 on the waitlist (didn’t get first on the new ticket). Is it normal to get rebooked for free when one is late to the airport? I assume if I’d purchased a saver fare I’d be out of luck.
I recently was late to arrive at SEA (as in my Uber to the airport, not an incoming flight) and got to the gate just after the door closed. The gate agent found me a seat on the next flight to PHX and gave me a new boarding pass, and I didn’t have to pay anything. I’m MVP, and was flying a main cabin fare that got complimentary upgraded to first since I ended up #1 on the waitlist (didn’t get first on the new ticket). Is it normal to get rebooked for free when one is late to the airport? I assume if I’d purchased a saver fare I’d be out of luck.