Feb 26, 2018, 9:52 pm
Last edit by: dayone
https://www.alaskaair.com/content/travel-info/flight-experience/first-class/food-and-drink
Choose your meal before your flight.
First Class Pre-Select is available on most Boeing and Airbus flights over 3.5 hours. That's 100 flights daily, including all coast-to-coast and West Coast to/from Hawaii flights; we're planning to offer it on all flights in 2019. First Class guests can choose between two main dishes, or have an Alaska's Signature Fruit and Cheese platter, served on a plate.
To get started, make sure you’re using the latest version of the Alaska Airlines mobile app.
Here's how First Class Pre-Select works
First Class meal options can be reserved from 24 hours to two weeks prior to your flight.
Within the app, head to the Trips section and then select your upcoming flight.
Once you're looking at the full details for your upcoming flight, scroll down and click the "Food menu" option.
Next, you'll see a menu of the complimentary meals available on your flight.
Choose the meal you'd like, then click the arrow to confirm your choice.
Presto! Your meal is pre-selected. The flight attendant will deliver it during your flight's meal service.
Note: if you change flights, your meal choice will not transfer to the new flight. You'll need to make a new choice within that new reservation.
First Class Pre-Select is available on most Boeing and Airbus flights over 3.5 hours. That's 100 flights daily, including all coast-to-coast and West Coast to/from Hawaii flights; we're planning to offer it on all flights in 2019. First Class guests can choose between two main dishes, or have an Alaska's Signature Fruit and Cheese platter, served on a plate.
To get started, make sure you’re using the latest version of the Alaska Airlines mobile app.
Here's how First Class Pre-Select works
First Class meal options can be reserved from 24 hours to two weeks prior to your flight.
Within the app, head to the Trips section and then select your upcoming flight.
Once you're looking at the full details for your upcoming flight, scroll down and click the "Food menu" option.
Next, you'll see a menu of the complimentary meals available on your flight.
Choose the meal you'd like, then click the arrow to confirm your choice.
Presto! Your meal is pre-selected. The flight attendant will deliver it during your flight's meal service.
Note: if you change flights, your meal choice will not transfer to the new flight. You'll need to make a new choice within that new reservation.
Please list routes/flight numbers plus date/time with success:
ASXXX SEA-XXX XX:XX AM March X, 2018
Transcon flights without pre-order and date/time:
AS754 SEA-RDU 8:15 AM March 2, 2018
AS767 BWI-SEA 6:59 PM March 1, 2018
Preordering First Class Meals
Feb 18, 2018, 5:23 am
#181
Join Date: Aug 2013
Programs: Alaska MVP Gold
Posts: 917
First experience with meal ordering went smoothly for me on PDX-EWR. The flight attendant stood up front and explained what was loaded for meals (12 hot, 4 cold) and apologized to row 3/4 for the possibility of not getting their choice. Then he praised the new ability to pre-order, and recommended everyone check it out. The lady next to me had never heard of it, so I showed her on the app where to find the menu. FA said 3 of the 16 passengers had used it.
Feb 18, 2018, 10:38 pm
#182
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
First experience with meal ordering went smoothly for me on PDX-EWR. The flight attendant stood up front and explained what was loaded for meals (12 hot, 4 cold) and apologized to row 3/4 for the possibility of not getting their choice. Then he praised the new ability to pre-order, and recommended everyone check it out. The lady next to me had never heard of it, so I showed her on the app where to find the menu. FA said 3 of the 16 passengers had used it.
Feb 18, 2018, 10:59 pm
#183
Join Date: Nov 2002
Location: SEA/YVR/BLI
Programs: UA "Lifetime" Gold, AS MVPG100K, OW Emerald, HH Lifetime Diamond, IC Plat, Marriott Gold, Hertz Gold
Posts: 9,490
This thread reminded me to pre-order quiche and asparagus for our upcoming JFK-SEA flight. We'll be homeward bound after five nights in CKG via HU and no doubt ready for more than granola. 
Feb 19, 2018, 7:25 am
#184
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Good news is they only load 4 granola so odds are even without pre-order you would be good.
Feb 22, 2018, 8:53 am
#185
Join Date: Nov 2002
Location: SEA/YVR/BLI
Programs: UA "Lifetime" Gold, AS MVPG100K, OW Emerald, HH Lifetime Diamond, IC Plat, Marriott Gold, Hertz Gold
Posts: 9,490
Very nice flight with good service.
Feb 22, 2018, 9:14 am
#186
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,428
This gets more and more ridiculous. How can an airline run with, what seems like, a total unawareness by many of their F/A's of a somewhat new service they offer. I question now if these F/A's have even been trained on emergency procedures.
Feb 22, 2018, 9:35 am
#187
Join Date: Jan 2017
Location: Denver
Programs: AS, AA, UA, Hilton, Marriott, Caesars DE
Posts: 2,070
You'd also think at some point, passengers would have told them on numerous flights they have pre-ordered the meal. Seems to be the best way to get the word around to these FAs. 🙄
Feb 22, 2018, 9:55 am
#188
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Feb 22, 2018, 11:47 am
#189
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
This is also a service on looong flights that are not redeye.
Overall a low % of AS' network, and a lot of FA's don't fly these routes. Perhaps they switched with someone, or were on call? If its not part of a daily routine and a new procedure, it can be surprising.
Overall a low % of AS' network, and a lot of FA's don't fly these routes. Perhaps they switched with someone, or were on call? If its not part of a daily routine and a new procedure, it can be surprising.
Feb 25, 2018, 2:55 pm
#192
Join Date: May 2017
Location: SEA
Posts: 355
Feb 25, 2018, 7:48 pm
#193
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Not showing on my SEA-RDU flight next week 
Feb 26, 2018, 9:09 pm
#194
Join Date: May 2013
Location: SEA
Programs: AS MVP Gold 100K
Posts: 2,030
Departed JFK-PDX with my meal reserved well in advance and confirmed on the app. FA said there was no record of my meal reservation. Lucky I got my first choice but really whats the point of this if it is hit and miss?
Feb 27, 2018, 9:23 pm
#195
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,428
I hope you have complained directly to AS. Obviously, they have not trained their F/A's on this service. We are flying in F with them in April SMF-OGG-SMF and if anyone thinks for a minute that I'm going to land up with granola and/or a fruit cheese plate they are going to get a big blowback from us after each of these ~6 hr flights. I'm e-mailing them now that they better train ALL of their F/A's on this service IMMEDIATELY. There is obviously something very wrong with their F/A training procedures that a large number of them are unaware of changes. How many other changes -be it service wise or safety wise- have not been communicated to their F/A's and signed off by each of them that the training (be it through a training bulletin they are required to acknowledged or actual training) has been completed.