Condor (DE) Partnership (Announced 3/20/2017)
May 31, 2022, 1:07 pm
#466
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,397
May 31, 2022, 5:06 pm
#467
Join Date: Aug 2016
Location: SEA
Programs: AS MVPG
Posts: 153
My May 11 Condor flight still hasn't posted, so just submitted my paperwork to MileagePlan via email. The boarding pass shows the correct AS MP number. Really wonder how they (AS and DE) can mess these credits up. They must have a couple hundred AS credits each day - do they really process them all manually?
May 31, 2022, 6:32 pm
#468
Join Date: Jun 2018
Programs: Alaska, Bonvoy, HH
Posts: 482
May 31, 2022, 11:27 pm
#470
Join Date: Jan 2009
Location: San Francisco
Programs: UA 1K/AS 100K …Bonvoy Titanium..Hertz Presidents Club
Posts: 1,117
My May 11 Condor flight still hasn't posted, so just submitted my paperwork to MileagePlan via email. The boarding pass shows the correct AS MP number. Really wonder how they (AS and DE) can mess these credits up. They must have a couple hundred AS credits each day - do they really process them all manually?
May 31, 2022, 11:43 pm
#471
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,859
I emailed them to have it added after I booked the ticket. The boarding pass showed the correct number, and the AS segment that was part of the PNR posted without issues.
Jun 1, 2022, 12:28 am
#472
Join Date: Jan 2012
Location: ANC
Programs: AS MVP, Club 49, Global Entry, National Emerald Club, Hilton Silver
Posts: 1,401
I've flown DE three times between ANC-FRA (RT in 2012), (OW in 2016) and (OW in 2019). I enjoy their hard product (have only flown in Comfort/Business), and the route is second to none when it comes to getting to Europe from ANC. However, their customer service is atrocious in my experience. I've even been yelled at by the phone agents for mistakes that DE made. I'd say there's a snowball's chance in hell that your miles will get posted without numerous additional attempts on your part. Prior to the partnership I had to mail my physical boarding passes to Germany to get credited for my Miles & More account (no exaggeration).
Jun 1, 2022, 7:02 am
#473
Join Date: Jan 2009
Location: San Francisco
Programs: UA 1K/AS 100K …Bonvoy Titanium..Hertz Presidents Club
Posts: 1,117
I know it is after the fact but I never trust emails. With an airline like Condor, I would have had them input it at the check in and this is even after emailing or even talking to them on the phone.
Jun 1, 2022, 8:31 am
#474
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,859
Talked to them on the phone once about adding the number. The agent had no idea what a frequent flyer or loyalty number was. Perhaps it doesn’t come up on most of their calls since they don’t have their own loyalty program and don’t participate in Miles&More anymore. But at least he was able to successfully assign my C seat and after initially wanting to charge me a fee, accepted that it was free,
Jun 1, 2022, 12:39 pm
#475
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,397
To be fair, my Surface Pro tablet probably has better resolution than that rather aged ex-EY IFE.
I don’t agree with their logic in not investing in a loaner plane, but I understand it.
Worked just fine.
Jun 1, 2022, 2:01 pm
#476
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,859
… and my iPad has better media content than their 767 IFE.
I don’t agree with their logic in not investing in a loaner plane, but I understand it.
Jun 1, 2022, 10:58 pm
#477
Join Date: Jan 2009
Location: San Francisco
Programs: UA 1K/AS 100K …Bonvoy Titanium..Hertz Presidents Club
Posts: 1,117
… and my iPad has better media content than their 767 IFE.
How long are they going to keep the loaners? I obviously have no inside knowledge, but would they have to do anything but to sign a contract with the IFE content provider that EY was using? Or are their loaners a mix of different configurations?
How long are they going to keep the loaners? I obviously have no inside knowledge, but would they have to do anything but to sign a contract with the IFE content provider that EY was using? Or are their loaners a mix of different configurations?
http://simpleflying.com/condor-a330s/
Jun 2, 2022, 4:09 pm
#479
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,859
Jun 2, 2022, 11:36 pm
#480
Join Date: Jan 2009
Location: San Francisco
Programs: UA 1K/AS 100K …Bonvoy Titanium..Hertz Presidents Club
Posts: 1,117
I was just going to raise this question. I have a feeling, at least up front, they will raise their fares. LH is charging ~ $6 to 8 K for their J class. I got a really good price in J on my last trip but once the neos arrive, I can see them charging $4-5K for up front.