How Complimentary Upgrades Work
#541
Join Date: Mar 2016
Posts: 8
In my perhaps imperfect understanding, they flat out shouldn't be selling upgrades within the elite upgrade window if upgrade space is available and there are elites eligible to upgrade. That doesn't mean there aren't mistakes made (and believe me, I've experienced them). But they tend to be at the ticket counter or gate the day of flight, not a day or two in advance. Or someone sneaks in during OLCI to buy an upgrade while the upgrade processor is still chugging along to process a elite upgrade eligible batch.
I suspect the Twitter human, as nice as he/she may have been, may have also been misinformed.
And yes, an ExpertFlyer subscription is worth its weight in upgrades. (Not to mention seat alerts for better seating, and aircraft change alerts to make sure your seat still is exactly what you expected.) My unpaid endorsement of EF.
I suspect the Twitter human, as nice as he/she may have been, may have also been misinformed.
And yes, an ExpertFlyer subscription is worth its weight in upgrades. (Not to mention seat alerts for better seating, and aircraft change alerts to make sure your seat still is exactly what you expected.) My unpaid endorsement of EF.
Interesting that there's 0 U space even though there are plenty of seats; it makes sense they'd want to grab at least some paid upgrades before opening this up, but I always assumed upgrades would clear first.
Thanks for your help!
Recently flew PDX-ABQ and back last week. Ticket was booked prior to qualifying for MVP for 2018. On my reservation clearly stated "waitlisted for first class... waitlisted for premium economy..."
While I was eventually upgraded to first, it was not automatic at 48 hours. I looked online - 8-10 first seats available - and was able to select a premium econ seat. Then 5-10 minutes later get an email about the first class upgrade clearing. This happened at +36 hours on the initial flight and +48 hours on the return flight. Not sure exactly if this was due to the ticket being purchased prior to obtaining 2018 status. It worked out in the end, just wasn't automatic as I was expecting.
While I was eventually upgraded to first, it was not automatic at 48 hours. I looked online - 8-10 first seats available - and was able to select a premium econ seat. Then 5-10 minutes later get an email about the first class upgrade clearing. This happened at +36 hours on the initial flight and +48 hours on the return flight. Not sure exactly if this was due to the ticket being purchased prior to obtaining 2018 status. It worked out in the end, just wasn't automatic as I was expecting.
#542
Join Date: Mar 2016
Posts: 8
In my perhaps imperfect understanding, they flat out shouldn't be selling upgrades within the elite upgrade window if upgrade space is available and there are elites eligible to upgrade. That doesn't mean there aren't mistakes made (and believe me, I've experienced them). But they tend to be at the ticket counter or gate the day of flight, not a day or two in advance. Or someone sneaks in during OLCI to buy an upgrade while the upgrade processor is still chugging along to process a elite upgrade eligible batch.
I suspect the Twitter human, as nice as he/she may have been, may have also been misinformed.
And yes, an ExpertFlyer subscription is worth its weight in upgrades. (Not to mention seat alerts for better seating, and aircraft change alerts to make sure your seat still is exactly what you expected.) My unpaid endorsement of EF.
I suspect the Twitter human, as nice as he/she may have been, may have also been misinformed.
And yes, an ExpertFlyer subscription is worth its weight in upgrades. (Not to mention seat alerts for better seating, and aircraft change alerts to make sure your seat still is exactly what you expected.) My unpaid endorsement of EF.
Interesting that there's 0 U space even though there are plenty of seats; it makes sense they'd want to grab at least some paid upgrades before opening this up, but I always assumed upgrades would clear first.
Thanks for your help!
Recently flew PDX-ABQ and back last week. Ticket was booked prior to qualifying for MVP for 2018. On my reservation clearly stated "waitlisted for first class... waitlisted for premium economy..."
While I was eventually upgraded to first, it was not automatic at 48 hours. I looked online - 8-10 first seats available - and was able to select a premium econ seat. Then 5-10 minutes later get an email about the first class upgrade clearing. This happened at +36 hours on the initial flight and +48 hours on the return flight. Not sure exactly if this was due to the ticket being purchased prior to obtaining 2018 status. It worked out in the end, just wasn't automatic as I was expecting.
While I was eventually upgraded to first, it was not automatic at 48 hours. I looked online - 8-10 first seats available - and was able to select a premium econ seat. Then 5-10 minutes later get an email about the first class upgrade clearing. This happened at +36 hours on the initial flight and +48 hours on the return flight. Not sure exactly if this was due to the ticket being purchased prior to obtaining 2018 status. It worked out in the end, just wasn't automatic as I was expecting.
#543
Join Date: Jul 2017
Programs: AS MVP
Posts: 30
That's pretty automatic, though. Sounds like the upgrade processor cleared you into First when U space was released, which frequently happens after the upgrade window opens (not always at the same time as the upgrade window opening). Which is good when it does eventually happen, no matter when it does.
#545
FlyerTalk Evangelist
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 20,646
#546
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
If on an award ticket, you can split the PNR, and then you can be on the WL. However the companion loses out on preferred seating, and 2 free checked bags.
#547
Join Date: Jun 2014
Posts: 1
I'm a bit confused at the above discussion. I'm an MVPG and have a trip coming up with my wife (non-elite). She is also listed on our PNR as "waitlisted for first class". Whether she actually shows up on the upgrade list after check-in is another story, but I assume it also means if there is U space at 72 hours out she will get upgraded along with me. Is this the case?
#548
Join Date: Mar 2007
Location: Oregon
Programs: AS MVPG75K
Posts: 84
I'm a bit confused at the above discussion. I'm an MVPG and have a trip coming up with my wife (non-elite). She is also listed on our PNR as "waitlisted for first class". Whether she actually shows up on the upgrade list after check-in is another story, but I assume it also means if there is U space at 72 hours out she will get upgraded along with me. Is this the case?
#551
Join Date: May 2006
Location: Portland, OR
Programs: AS 75K, UA Plt
Posts: 226
The way I understand it there are two wait lists, one for PC and another for F. If you are upgraded to PC you keep your place on the F list. Both lists are sorted by status then fare class then time on the list.
#552
Join Date: Feb 2004
Location: San Francisco, CA
Programs: AA (PPro/3MM/Admirals Club), AS, UA, Marriott (Gold), HHonors (Gold), Accor (Plat)
Posts: 2,602
Went ahead and subscribed to EF; lo and behold - 0 U space!
Interesting that there's 0 U space even though there are plenty of seats; it makes sense they'd want to grab at least some paid upgrades before opening this up, but I always assumed upgrades would clear first.
Thanks for your help!
After checking out EF, I'm thinking I'll have the same outcome. I flew this route last month and didn't clear at +48 hours, but I did go straight to F instead of Premium first which is what threw me off this time.
Interesting that there's 0 U space even though there are plenty of seats; it makes sense they'd want to grab at least some paid upgrades before opening this up, but I always assumed upgrades would clear first.
Thanks for your help!
After checking out EF, I'm thinking I'll have the same outcome. I flew this route last month and didn't clear at +48 hours, but I did go straight to F instead of Premium first which is what threw me off this time.
#553
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
What the person might have meant about paid upgrades is P fares, which are technically economy fares with an instant upgrade. The downside is that if your flight goes south, you are behind and paid F on the priority list when rebooking. That said, I've had exactly 1 P fare go south in the last two years, on American. I did re-clear into F but it was a battlefield.
#554
Join Date: Apr 2016
Location: Seattle, WA
Programs: AS - MVPG; DL - SM; Marriott, Hilton, SPG - Gold
Posts: 194
What the person might have meant about paid upgrades is P fares, which are technically economy fares with an instant upgrade. The downside is that if your flight goes south, you are behind and paid F on the priority list when rebooking. That said, I've had exactly 1 P fare go south in the last two years, on American. I did re-clear into F but it was a battlefield.
#555
Join Date: May 2006
Location: Portland, OR
Programs: AS 75K, UA Plt
Posts: 226
Yes P is discounted F. Here is the table for instant upgrades
-----------------------------------------------------------------------MVP -----------------MVP Gold --------------------------------------------MVP Gold 75K
First Class upgrades³ at the time of booking. ------Y, S, or Z* fares ------Y, S, B, M, or Z* fares ----------------------------Y, S, B, M, H or Z* fares
Premium Class upgrades at the time of booking.--Y, S, B, or Z* fares-- Y, S, B, M, H, Q, L, V, N, K, or Z* fares ------All fares
-----------------------------------------------------------------------MVP -----------------MVP Gold --------------------------------------------MVP Gold 75K
First Class upgrades³ at the time of booking. ------Y, S, or Z* fares ------Y, S, B, M, or Z* fares ----------------------------Y, S, B, M, H or Z* fares
Premium Class upgrades at the time of booking.--Y, S, B, or Z* fares-- Y, S, B, M, H, Q, L, V, N, K, or Z* fares ------All fares
Last edited by drewcwsj; Jan 18, 2018 at 12:37 pm