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Companion Fare FAQ - Bank of America Mileage Plan Visa

Old May 14, 2013, 10:30 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
Based on an original post by flyer206

I summarized a few posts on the companion fare. I initially had some questions and went through some of the posts as well as asked Missydarlin. So I thought I would post it for future people. If there is something incorrect or perhaps is useful for the next person please add or let me know.

Extending a companion fare
Tickets must be booked by the expiry date but can be for travel up to 330 days in advance. So book 2 full-fare tickets (coach fare only with new certificates issued after Aug. 1, 2012) for travel 11 months in advance to any destination on AS. When you have decided when and where you want to go, call AS to change the tickets. Since the tickets are full-fare or first class the changes will be no charge. The tickets can be changed to a lower level ticket including hot fare and the destination can be changed as well. If the tickets are cheaper then the amount will be refunded to the same credit card.

However, the ticket can not be extended for another 330 days. Meaning, you can not keep on extending the companion certificate. Hence travel must be completed within the initial 330 day window of when you booked your initial ticket.

The current terms show the personal and business card are treated the same regarding booking dates and expiration dates. If you have a counterexample since 2024, please share. (At one time the business companion fare required travel completed by expiry date.)

One of the travelers can not go
If the revenue passenger can not go then the companion passenger can not go. The T&C of the companion fare is that the companion must travel with the revenue passenger. Changes can be made by calling AS but change fees apply. Changes can now be done on-line. If the companion passenger can not go, the revenue passenger can still go. If you want to use the companion certificate another time, a call has to be made to AS.
Name changes are allowed but must be called in for change and is subject to change fee($125 --exempt if the name change involves a passenger who has status).

Should status flyer be the revenue or companion ticket.
Since the companion ticket is dependent on the revenue ticket, the status flyer should be the companion fare unless the tickets are in full fare or first class. Why? If the companion traveler can not fly the companion coupon can be saved for future use. The status passenger is allowed to make changes at no charge. THERE IS DEBATE ABOUT THIS ANSWER
 
Do I have to be one of the passengers flying?
No, the T&C states that you must either be one of the passengers or the credit card booking the tickets be in your name. One poster mentioned that he did not travel or use his credit card when he let his father use it. However it that case I believe they shared the same last name.
 
Do you have to use the AS airline credit card when booking the companion fare?
Through September 30, 2019, no. "For companion fares issued on or after October 1, 2019, both the primary fare and the companion fare must be purchased using your Alaska Airlines credit card." Exceptions: Fare can also be paid with your Wallet funds or AS Gift cards.
 
Does the companion fare accrue points.
YES, both tickets accrue points on any frequent flyer plan that gives out points on AS flights ie AS, AA, DL, CX, BA etc

Is the companion fare upgradeable?
YES, depending on first class upgrade (U) inventory and by priority based on the status of the traveler. There has to be 2 upgradeable seats available. If using paper certificates there has to be 2 certificates. Both travelers must upgrade or none at all. At T-24, you will be added to the flight upgrade list upon checkin per normal procedure and upgrades will process in the usual order of priority.
companion fare and upgrade question

When will I get my Companion certificate? 
As soon as you get approved for the credit card the certificate will appear in your Alaska airline online account. As of June 2016, the initial companion fare will post shortly after the statement where you reach the minimum spend (currently $1000) closes. Another will appear around the 1 year anniversary of your credit card. JULY 2020 UPDATE: spend is now $2,000 within 90 days.

Cancelling a companion fare
Rebook=kept in system however change fees may apply based on fare purchased.
Refund=gone

What class of fares can be booked?
All fares can be booked from "hot fares" to "first class" but only on Alaska/Horizon operated flights. It is not eligible for AA, DL etc operated flights. (coach fare only with new certificates issued after Aug. 1, 2012). You cannot purchase F but you can upgrade to F after purchase or try your luck at free upgrades if you have status.

Can the companion fare be used on a one-way, round trip, open jaw, OR multi-city?
Any of the above. Also, if you purchase RT, you can subsequently call to change to a one-way ticket and potentially get a credit for the fare that applies to the cancelled segments.

I don't want to change my travel now, is there a way to cancel & reissue the code?

It's not technically "reissued." It's basically encased in amber for reuse.

If you change more than 60 days from the date of travel, AND the companion has no status (sorry, spouse), you can reuse the companion cert by calling in, having the reservation split, and then re-deposting the primary traveler's airfare into My Wallet and keeping a record of the companion traveler's ticket number separately.

Then, to reuse the companion cert for the same companion on a different itinerary, you need to phone in and make the primary traveler's reservation, and pay with a credit card for the primary traveler's ticket. No My Wallet funds can be used. Then the companion's cert and fees are reattached and any difference in fees and taxes are collected/refunded.

If the primary traveler decides that he/she does not want to reuse the companion cert after canceling the original reservation (as long as it's done before the value of the companion cert/fees/taxes expires), the value of the fees/taxes of the companion cert can be redeposited into the primary traveler's My Wallet. But the cert itself is forfeited.
(from Seattlenerd. Thank you!)

What are the Terms and Conditions as issued by Alaska Air
Discount: Valid for one $99 USD Companion Ticket when traveling with another passenger on a paid airfare. Both passengers must be booked in the same itinerary, at the same fare, traveling together, and ticketed at the same time. Valid for round-trip or one-way travel. Valid on published fares. Not applicable to Mileage Plan Award Reservations, Alaska Airlines Vacation packages, tour or contract fares.

Reservations & Ticketing: Valid for new ticket purchases through alaskaair.com, Alaska Airlines Reservations, or Horizon Air Reservations. The Companion Ticket Discount Code is redeemed at time of ticketing and is void for future changes or purchases. Traveler and/or Purchaser name must match the name issued on the Discount Code. Credit card required for purchase.

Passengers: Valid for one $99 USD Companion Ticket when traveling with a second passenger on a paid fare, traveling together, and booked and ticketed at the same time in the same reservation.

Routes: Valid systemwide on flights operated by Alaska Airlines or Horizon Air.

Advance Purchase: Per applicable fare rule.

Purchase By: Expiration date on Discount Code.

Blackout Dates: Per applicable fare rule.

Minimum & Maximum Stay: Per applicable fare rules.

Flights: Valid only on flights operated by Alaska Airlines and Horizon Air and on PenAir between Anchorage and Dutch Harbor. Not valid on codeshare flights.

Taxes, Fees and Surcharges: Passenger is responsible for all applicable taxes, fees, and surcharges, including checked baggage fees.

Combinability: Not valid with any other discounts, including Discount Codes, coupons, discount programs, MyAccount online discount, or other arrangements.

Changes and Refunds: Changes and refunds are allowed per the applicable fare rule and may result in the forfeiture of the Discount Code.

Mileage Plan: Mileage Plan credit applies and upgrades are allowed.

Transferability: Discount Codes and tickets are not transferable. They may not be given to another individual, and may not be sold, bought, bartered, auctioned or collected in bulk. Any deemed by Alaska Airlines/Horizon Air to have been distributed or acquired improperly will not be honored and traveler will be liable for payment of full fare.

Additional Terms: All rules of Alaska Airlines, Horizon Air, alaskaair.com, and the applicable fare rules not mentioned within these terms and conditions apply.

Other: Lost or stolen Discount Codes or tickets cannot be replaced. Alaska/Horizon has the final authority regarding redemption. Travel is subject to Alaska and Horizon contract of carriage. Terms and conditions as written herein are final and cannot be changed by any statement or representation of any unauthorized person, including employees of Alaska/Horizon or issuing organization. Other restrictions may apply and Alaska/Horizon reserves the right to suspend or change this offer without notice.






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Companion Fare FAQ - Bank of America Mileage Plan Visa

Old Oct 24, 2012, 9:51 am
  #166  
 
Join Date: Jul 2008
Location: YYJ
Programs: AS MVP
Posts: 53
Originally Posted by al613
So, I can use my Companion voucher for 2 people and I'm not one of them? Correct?
As has been posted, this is correct.

But also remember to keep tracking the non-companion airfare (via the confirmation email/your AS account) - as it is an eligible fare under Alaska's Low Airfare Guarantee.

However only you (the purchaser) - and not the ticketed passengers - will be able to deposit and use any credit under the Low Airfare Guarantee into "My Wallet".

Last edited by Mariby; Oct 24, 2012 at 9:56 am
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Old Nov 21, 2012, 9:52 am
  #167  
 
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i read the answer to this question but it was back in '11 and with the changes in their program wanted to make sure it is still current. Looking to book 2 coach tickets Sea-Sit, Jun-Sea and use the companion for one of them. Are multi-city still allowed for companion ticket? I am asking to see if it makes sense for me to apply for the CC and get the companion ticket. This trip is for July. Thank you in advance.
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Old Nov 21, 2012, 8:16 pm
  #168  
 
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Yes, multi-city is allowed, all four cities on a RT can be unique, booked a PDX-BOS; DCA-SEA last week with a companion cert.
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Old Nov 26, 2012, 11:38 pm
  #169  
 
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Extending a companion fare
Tickets must be booked by the expiry date but can be for travel up to 330 days in advance. So book 2 full-fare or first class tickets (coach fare only with new certificates issued after Aug. 1, 2012) for travel 11 months in advance to any destination on AS. When you have decided when and where you want to go, call AS to change the tickets. Since the tickets are full-fare or first class the changes will be no charge. The tickets can be changed to a lower level ticket including hot fare and the destination can be changed as well. If the tickets are cheaper then the amount will be refunded to the same credit card.
[b]However, the ticket can not be extended for another 330 days. Meaning, you can not keep on extending the companion certificate. Hence travel must be completed within the initial 330 day window of when you booked your initial ticket.

My companion fare expires on December 11, 2012. I recently used it to book 2 roundtrip tickets in F from SAN to OGG for travel outbound 9/07/2013 returning 9/14/2013. AS recently announced that they will begin flying from SAN to LIH in 2013. I would like to change my flights to SAN to LIH and to travel in November 2013.

Is this possible given that "travel must be completed within the intial 330 day window of when you booked your initial ticket"? In other words, November 2013 is within 330 days of the expiration date of the companion fare but it is not within 330 days of when I booked the initial ticket.

Thank you.
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Old Dec 11, 2012, 2:16 pm
  #170  
 
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Originally Posted by abner o'mal
Yes, multi-city is allowed, all four cities on a RT can be unique, booked a PDX-BOS; DCA-SEA last week with a companion cert.
Really? Last year Mrs. DCA-SEA and I did a SEA-DFW-[SEA]-LIH-SEA, no problem. But just the other day I was told we could not do a SEA-MCI-[SEA]-LAX-SEA, even though AS does publish a fare MCI-LAX connecting via SEA on all AS metal. The web site rejected it also.

I ended up burning a second companion cert yesterday to book SEA-LAX, BUR-SEA for the Rose Bowl (Go Stanford!), but would have preferred to just change our existing SEA-MCI-SEA r/t for Christmas.

Can anyone conclusively address this?
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Old Dec 11, 2012, 4:56 pm
  #171  
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Originally Posted by majortom421
[b]However, the ticket can not be extended for another 330 days. Meaning, you can not keep on extending the companion certificate. Hence travel must be completed within the initial 330 day window of when you booked your initial ticket.

My companion fare expires on December 11, 2012. I recently used it to book 2 roundtrip tickets in F from SAN to OGG for travel outbound 9/07/2013 returning 9/14/2013. AS recently announced that they will begin flying from SAN to LIH in 2013. I would like to change my flights to SAN to LIH and to travel in November 2013.

Is this possible given that "travel must be completed within the intial 330 day window of when you booked your initial ticket"? In other words, November 2013 is within 330 days of the expiration date of the companion fare but it is not within 330 days of when I booked the initial ticket.

Thank you.
Once you book a companion fare, it can be changed like any other purchased fare. (If you cancel, you will lose the companion cert, so you must always CHANGE the ticket.) The window to reuse funds is 1 year from date of purchase. If you buy your ticket today, you will have to travel by Dec 10, 2013 or forfeit your fare/companion cert.
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Old Dec 11, 2012, 5:27 pm
  #172  
 
Join Date: Jan 2004
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Originally Posted by DCA-SEA
Really? Last year Mrs. DCA-SEA and I did a SEA-DFW-[SEA]-LIH-SEA, no problem. But just the other day I was told we could not do a SEA-MCI-[SEA]-LAX-SEA, even though AS does publish a fare MCI-LAX connecting via SEA on all AS metal. The web site rejected it also.

I ended up burning a second companion cert yesterday to book SEA-LAX, BUR-SEA for the Rose Bowl (Go Stanford!), but would have preferred to just change our existing SEA-MCI-SEA r/t for Christmas.

Can anyone conclusively address this?
Hawaii fares typically allow a stopover at the mainland gateway city. MCI-LAX probably does not.
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Old Dec 11, 2012, 7:02 pm
  #173  
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Originally Posted by DCA-SEA
Really? Last year Mrs. DCA-SEA and I did a SEA-DFW-[SEA]-LIH-SEA, no problem. But just the other day I was told we could not do a SEA-MCI-[SEA]-LAX-SEA, even though AS does publish a fare MCI-LAX connecting via SEA on all AS metal. The web site rejected it also.

I ended up burning a second companion cert yesterday to book SEA-LAX, BUR-SEA for the Rose Bowl (Go Stanford!), but would have preferred to just change our existing SEA-MCI-SEA r/t for Christmas.

Can anyone conclusively address this?
There was some coding done earlier this year to tighten up loopholes when booking companion certificates on the web.

You should not have been able to book SEA-LIH with a stopover in DFW.

Technically speaking... your Companion Certificate is only valid for a stopover if the stopover is authorized in the fare.

In your current situation, its being viewed as 2 Round Trips, because you are hitting Seattle again in the middle of your journey.

SEA-MCI-SEA, and SEA-LAX-SEA


Wouldn't it have been faster (and cheaper?) to do SEA-MCI returning MCI-LAX and then book 2 one-ways home?
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Old Dec 12, 2012, 11:25 am
  #174  
 
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Wouldn't it have been faster (and cheaper?) to do SEA-MCI returning MCI-LAX and then book 2 one-ways home?
Because of the high Christmas-New Years fares, and the desire to hit MVPG (which I just will do with the MCI-SEA leg on 12/30), I was trying to do this all on AS metal within the rules of the companion certificates.

We already had SEA-MCI-SEA booked, and then Stanford made the Rose Bowl.

Turned out that either way I had to burn a second companion voucher. If I costed it out right online, because Mrs. DCA-SEA is only MVP and thus incurs a change fee on top of the more expensive MCI-LAX fare, it was a little bit more expensive to change SEA-MCI-SEA to SEA-MCI-[SEA]-LAX, and then buy BUR-SEA one way, vs. just buying the second SEA-LA area r/t with the second voucher.

The up side to the high fares is that we're confirmed into F on three of four legs, and just waiting on one more U seat on MCI-SEA on 12/30.

Just to make sure I wasn't overlooking the obvious, I just priced the cheapest SEA-MCI-LAX-SEA ticket available now regardless of carrier, connections, or flight times on our dates, on ita: $963 each, combining DL, US and AS, all in Y = $400 more than the two AS r/t's with the vouchers.
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Old Dec 28, 2012, 2:27 pm
  #175  
 
Join Date: Dec 2012
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Post $99 Companion pass on multi city travel

I am planning a trip to Hawaii.

Can I book a multi city trip from SJC to OGG and KOA to SJC for two poeple and use the 99$ companion pass that comes with the Alaskan BoA credit card?

Inshort, I know you can use companion pass on a roundtrip flight, how abt a multicity trip like this?
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Old Dec 28, 2012, 2:34 pm
  #176  
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Originally Posted by ai2160
I am planning a trip to Hawaii.

Can I book a multi city trip from SJC to OGG and KOA to SJC for two poeple and use the 99$ companion pass that comes with the Alaskan BoA credit card?

Inshort, I know you can use companion pass on a roundtrip flight, how abt a multicity trip like this?
See this thread:
http://www.flyertalk.com/forum/alask...-fare-faq.html
Can the companion fare be used on a one-way, round trip, open jaw, OR multi-city?
Any of the above.
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Old Dec 28, 2012, 2:42 pm
  #177  
 
Join Date: Dec 2012
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Originally Posted by jerry a. laska
Hmmm.. I got off phone with REP and this is what she said. However, on the offical FAQ Page http://www.alaskaair.com/content/mil...rtificate.aspx

It says:
The Companion Fare Discount Code is not valid with multi-city shopping or award reservations, and cannot be combined with other discounts.

Thanks for the pointer to the companion pass FAQ forum. It was helpful. Not sure if I should bite the bullet and get the visa card. Its useless for me without multi-city pass.
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Old Dec 28, 2012, 4:37 pm
  #178  
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Originally Posted by ai2160
I am planning a trip to Hawaii.

Can I book a multi city trip from SJC to OGG and KOA to SJC for two poeple and use the 99$ companion pass that comes with the Alaskan BoA credit card?
yes. I have one booked right now. Not to and from SJC but yes. Perhaps the Hawaiian islands are like OAK/SFO and not considered a multi cty. Why not go online and book it and see if you can ?

Last edited by ANC; Dec 28, 2012 at 4:54 pm
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Old Dec 28, 2012, 6:18 pm
  #179  
 
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Originally Posted by ai2160
I am planning a trip to Hawaii. Can I book a multi city trip from SJC to OGG and KOA to SJC for two poeple and use the 99$ companion pass that comes with the Alaskan BoA credit card?
Sounds like a good old fashioned open-jaw ticket. And it's always been ok in the past. BTW, it costs nothing to plug in the trip you want, add the discount code and see if it takes. It won't allow you to book it if it is not a valid itinerary.
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Old Dec 28, 2012, 6:20 pm
  #180  
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what you're asking for is not multi city, its open-jaw ... which is definitely allowed
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