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Companion Fare FAQ - Bank of America Mileage Plan Visa

Old May 14, 2013, 10:30 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
Based on an original post by flyer206

I summarized a few posts on the companion fare. I initially had some questions and went through some of the posts as well as asked Missydarlin. So I thought I would post it for future people. If there is something incorrect or perhaps is useful for the next person please add or let me know.

Extending a companion fare
Tickets must be booked by the expiry date but can be for travel up to 330 days in advance. So book 2 full-fare tickets (coach fare only with new certificates issued after Aug. 1, 2012) for travel 11 months in advance to any destination on AS. When you have decided when and where you want to go, call AS to change the tickets. Since the tickets are full-fare or first class the changes will be no charge. The tickets can be changed to a lower level ticket including hot fare and the destination can be changed as well. If the tickets are cheaper then the amount will be refunded to the same credit card.

However, the ticket can not be extended for another 330 days. Meaning, you can not keep on extending the companion certificate. Hence travel must be completed within the initial 330 day window of when you booked your initial ticket.

The current terms show the personal and business card are treated the same regarding booking dates and expiration dates. If you have a counterexample since 2024, please share. (At one time the business companion fare required travel completed by expiry date.)

One of the travelers can not go
If the revenue passenger can not go then the companion passenger can not go. The T&C of the companion fare is that the companion must travel with the revenue passenger. Changes can be made by calling AS but change fees apply. Changes can now be done on-line. If the companion passenger can not go, the revenue passenger can still go. If you want to use the companion certificate another time, a call has to be made to AS.
Name changes are allowed but must be called in for change and is subject to change fee($125 --exempt if the name change involves a passenger who has status).

Should status flyer be the revenue or companion ticket.
Since the companion ticket is dependent on the revenue ticket, the status flyer should be the companion fare unless the tickets are in full fare or first class. Why? If the companion traveler can not fly the companion coupon can be saved for future use. The status passenger is allowed to make changes at no charge. THERE IS DEBATE ABOUT THIS ANSWER
 
Do I have to be one of the passengers flying?
No, the T&C states that you must either be one of the passengers or the credit card booking the tickets be in your name. One poster mentioned that he did not travel or use his credit card when he let his father use it. However it that case I believe they shared the same last name.
 
Do you have to use the AS airline credit card when booking the companion fare?
Through September 30, 2019, no. "For companion fares issued on or after October 1, 2019, both the primary fare and the companion fare must be purchased using your Alaska Airlines credit card." Exceptions: Fare can also be paid with your Wallet funds or AS Gift cards.
 
Does the companion fare accrue points.
YES, both tickets accrue points on any frequent flyer plan that gives out points on AS flights ie AS, AA, DL, CX, BA etc

Is the companion fare upgradeable?
YES, depending on first class upgrade (U) inventory and by priority based on the status of the traveler. There has to be 2 upgradeable seats available. If using paper certificates there has to be 2 certificates. Both travelers must upgrade or none at all. At T-24, you will be added to the flight upgrade list upon checkin per normal procedure and upgrades will process in the usual order of priority.
companion fare and upgrade question

When will I get my Companion certificate? 
As soon as you get approved for the credit card the certificate will appear in your Alaska airline online account. As of June 2016, the initial companion fare will post shortly after the statement where you reach the minimum spend (currently $1000) closes. Another will appear around the 1 year anniversary of your credit card. JULY 2020 UPDATE: spend is now $2,000 within 90 days.

Cancelling a companion fare
Rebook=kept in system however change fees may apply based on fare purchased.
Refund=gone

What class of fares can be booked?
All fares can be booked from "hot fares" to "first class" but only on Alaska/Horizon operated flights. It is not eligible for AA, DL etc operated flights. (coach fare only with new certificates issued after Aug. 1, 2012). You cannot purchase F but you can upgrade to F after purchase or try your luck at free upgrades if you have status.

Can the companion fare be used on a one-way, round trip, open jaw, OR multi-city?
Any of the above. Also, if you purchase RT, you can subsequently call to change to a one-way ticket and potentially get a credit for the fare that applies to the cancelled segments.

I don't want to change my travel now, is there a way to cancel & reissue the code?

It's not technically "reissued." It's basically encased in amber for reuse.

If you change more than 60 days from the date of travel, AND the companion has no status (sorry, spouse), you can reuse the companion cert by calling in, having the reservation split, and then re-deposting the primary traveler's airfare into My Wallet and keeping a record of the companion traveler's ticket number separately.

Then, to reuse the companion cert for the same companion on a different itinerary, you need to phone in and make the primary traveler's reservation, and pay with a credit card for the primary traveler's ticket. No My Wallet funds can be used. Then the companion's cert and fees are reattached and any difference in fees and taxes are collected/refunded.

If the primary traveler decides that he/she does not want to reuse the companion cert after canceling the original reservation (as long as it's done before the value of the companion cert/fees/taxes expires), the value of the fees/taxes of the companion cert can be redeposited into the primary traveler's My Wallet. But the cert itself is forfeited.
(from Seattlenerd. Thank you!)

What are the Terms and Conditions as issued by Alaska Air
Discount: Valid for one $99 USD Companion Ticket when traveling with another passenger on a paid airfare. Both passengers must be booked in the same itinerary, at the same fare, traveling together, and ticketed at the same time. Valid for round-trip or one-way travel. Valid on published fares. Not applicable to Mileage Plan Award Reservations, Alaska Airlines Vacation packages, tour or contract fares.

Reservations & Ticketing: Valid for new ticket purchases through alaskaair.com, Alaska Airlines Reservations, or Horizon Air Reservations. The Companion Ticket Discount Code is redeemed at time of ticketing and is void for future changes or purchases. Traveler and/or Purchaser name must match the name issued on the Discount Code. Credit card required for purchase.

Passengers: Valid for one $99 USD Companion Ticket when traveling with a second passenger on a paid fare, traveling together, and booked and ticketed at the same time in the same reservation.

Routes: Valid systemwide on flights operated by Alaska Airlines or Horizon Air.

Advance Purchase: Per applicable fare rule.

Purchase By: Expiration date on Discount Code.

Blackout Dates: Per applicable fare rule.

Minimum & Maximum Stay: Per applicable fare rules.

Flights: Valid only on flights operated by Alaska Airlines and Horizon Air and on PenAir between Anchorage and Dutch Harbor. Not valid on codeshare flights.

Taxes, Fees and Surcharges: Passenger is responsible for all applicable taxes, fees, and surcharges, including checked baggage fees.

Combinability: Not valid with any other discounts, including Discount Codes, coupons, discount programs, MyAccount online discount, or other arrangements.

Changes and Refunds: Changes and refunds are allowed per the applicable fare rule and may result in the forfeiture of the Discount Code.

Mileage Plan: Mileage Plan credit applies and upgrades are allowed.

Transferability: Discount Codes and tickets are not transferable. They may not be given to another individual, and may not be sold, bought, bartered, auctioned or collected in bulk. Any deemed by Alaska Airlines/Horizon Air to have been distributed or acquired improperly will not be honored and traveler will be liable for payment of full fare.

Additional Terms: All rules of Alaska Airlines, Horizon Air, alaskaair.com, and the applicable fare rules not mentioned within these terms and conditions apply.

Other: Lost or stolen Discount Codes or tickets cannot be replaced. Alaska/Horizon has the final authority regarding redemption. Travel is subject to Alaska and Horizon contract of carriage. Terms and conditions as written herein are final and cannot be changed by any statement or representation of any unauthorized person, including employees of Alaska/Horizon or issuing organization. Other restrictions may apply and Alaska/Horizon reserves the right to suspend or change this offer without notice.






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Companion Fare FAQ - Bank of America Mileage Plan Visa

Old Nov 12, 2011, 5:17 am
  #91  
 
Join Date: Dec 2005
Posts: 933
Credit Card Offer W/$99 Companion Cert.

Greetings,

I tried a search but couldn't find anything for AS. I apologize if thiss has been asked before.

I received in the mail yesterday a credit card offer from Alaska Airlines. It indicated that once approved and then every year after that, I would receive a $99 companion certificate. In the fine print I couldn't find any thing to indicate that there were any restrictions. So, here are my questions:

1). Can the companion cert be used any time?
2). Can the companion cert be used for first class travel?
3). Can the cert be used on all routes or is it limited?
4). If I were to use the companion cert to purchase 2 first class tickets would I still have Board Room access?
5). Is there anything bad about this credit card?
Bishope2 is offline  
Old Nov 12, 2011, 6:27 am
  #92  
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Originally Posted by Bishope2
Greetings,

I tried a search but couldn't find anything for AS. I apologize if thiss has been asked before.

I received in the mail yesterday a credit card offer from Alaska Airlines. It indicated that once approved and then every year after that, I would receive a $99 companion certificate. In the fine print I couldn't find any thing to indicate that there were any restrictions. So, here are my questions:

1). Can the companion cert be used any time? Yes

2). Can the companion cert be used for first class travel? Yes

3). Can the cert be used on all routes or is it limited? All routes on AS

4). If I were to use the companion cert to purchase 2 first class tickets would I still have Board Room access? Yes

5). Is there anything bad about this credit card? The annual fee and high interest rate.
david55 is offline  
Old Nov 12, 2011, 7:44 am
  #93  
 
Join Date: Feb 2011
Location: SEA
Programs: AS Million Miler since 2011, Lifetime MVPG
Posts: 853
It's a great perk with that card. That $99 cert can be used for anywhere Alaska flies including Hawaii, Mexico and Alaska. Both travellers still earn mileage when using the cert too. DL's AMEX companion fare cert is only good for the lower 48 and NOT for first class. Just pay off your balance every month. My wife and I each have our own separate cards so we get 2 certs a year ^
slopeboy40 is offline  
Old Nov 12, 2011, 9:45 am
  #94  
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Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,891
Also, see this thread with Q and A:
http://www.flyertalk.com/forum/alask...-fare-faq.html
jerry a. laska is offline  
Old Nov 12, 2011, 11:37 am
  #95  
 
Join Date: Jan 2011
Posts: 93
Originally Posted by Bishope2
Greetings,

I tried a search but couldn't find anything for AS. I apologize if thiss has been asked before.

I received in the mail yesterday a credit card offer from Alaska Airlines. It indicated that once approved and then every year after that, I would receive a $99 companion certificate. In the fine print I couldn't find any thing to indicate that there were any restrictions. So, here are my questions:

1). Can the companion cert be used any time?
2). Can the companion cert be used for first class travel?
3). Can the cert be used on all routes or is it limited?
4). If I were to use the companion cert to purchase 2 first class tickets would I still have Board Room access?
5). Is there anything bad about this credit card?
What mileage bonus was offered with it? Waiting for something better than the 25k standard offer.
SSeattleI5 is offline  
Old Nov 17, 2011, 9:09 pm
  #96  
 
Join Date: Oct 2011
Location: YOW
Programs: AC Irrelevant, IHG Platinum, Marriot Gold, Hertz Gold, Avis First
Posts: 273
If I purchase U fare + companion, can I upgrade both using miles?
Assuming will need 15k per person per way?

Thanks.
Cruban is offline  
Old Nov 18, 2011, 1:56 am
  #97  
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
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Wirelessly posted (beckoa's PWP wondrousdevice3.0: Mozilla/5.0 (BlackBerry; U; BlackBerry 9810; en-US) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.0.0.261 Mobile Safari/534.11+)

Originally Posted by Cruban
If I purchase U fare + companion, can I upgrade both using miles?
Assuming will need 15k per person per way?

Thanks.
Yes if the U is for Value Fare or higher (MVPG's can upgrade free at booking on those fares assuming there is U class).

But do check the difference between Value and F, as that's 30K per direction...can be worth it sometimes to spend a bit more, earn bonus miles for F, and gain Boardroom access too.
beckoa is offline  
Old Nov 21, 2011, 7:53 am
  #98  
 
Join Date: Oct 2011
Location: YOW
Programs: AC Irrelevant, IHG Platinum, Marriot Gold, Hertz Gold, Avis First
Posts: 273
Thanks beck, good point about the bonus miles and boardroom access.
Cruban is offline  
Old Dec 25, 2011, 10:43 am
  #99  
 
Join Date: Aug 2006
Programs: AS MVP Gold 75K
Posts: 48
If I book a flight with a companion fare and the fare drops at a later date, can I get a fare adjustment credit in my wallet (like I do for my flights without a companion fare)? Also, does this affect my ability to use the companion fare?

Last edited by rtwgal; Dec 25, 2011 at 9:36 pm
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Old Dec 25, 2011, 4:25 pm
  #100  
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
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Wirelessly posted (beckoa's PWP wondrousdevice3.0: Mozilla/5.0 (BlackBerry; U; BlackBerry 9810; en-US) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.0.0.261 Mobile Safari/534.11+)

Originally Posted by rtwgal
If I book a flight with a companion fare and the fare drops at a later date, can I get a fare adjustment credit in my wallet (like I do for my flights without a companion fare)? Also, does the affect my ability to use the companion fare?
Yes you can use the GARR tool and its pretty scheweet

-posted from AS316
beckoa is offline  
Old Dec 25, 2011, 9:35 pm
  #101  
 
Join Date: Aug 2006
Programs: AS MVP Gold 75K
Posts: 48
Thanks!
rtwgal is offline  
Old Dec 29, 2011, 12:36 am
  #102  
 
Join Date: Jun 2011
Location: San Diego, CA
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Posts: 516
Sorry to be a nuisance, but just to reconfirm I can use the companion fare for return san-hnl on as metal, but a subsequent leg to ito on ha metal would not be eligible?
econjon is offline  
Old Dec 29, 2011, 1:26 am
  #103  
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Originally Posted by econjon
Sorry to be a nuisance, but just to reconfirm I can use the companion fare for return san-hnl on as metal, but a subsequent leg to ito on ha metal would not be eligible?
correct and those flights would need to be ticketed separately.
beckoa is offline  
Old Dec 29, 2011, 10:12 am
  #104  
 
Join Date: Jun 2011
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Ok, thanks. So I guess that means we'd have to recheck (pay) baggage? Bummer.
Originally Posted by beckoa
correct and those flights would need to be ticketed separately.
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Old Dec 29, 2011, 11:52 am
  #105  
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Posts: 42,977
Originally Posted by econjon
Ok, thanks. So I guess that means we'd have to recheck (pay) baggage? Bummer.
AS should interline the baggage to HA, so no charge there. But there would be a charge for baggage on the return if checking in with HA. Be sure to print your itins and show them to agents at checkin, and verify that the bags are tagged correctly.
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