May 14, 2013, 10:30 am
Last edit by: rrgg
Based on an original post by flyer206
I summarized a few posts on the companion fare. I initially had some questions and went through some of the posts as well as asked Missydarlin. So I thought I would post it for future people. If there is something incorrect or perhaps is useful for the next person please add or let me know.
Extending a companion fare
Tickets must be booked by the expiry date but can be for travel up to 330 days in advance. So book 2 full-fare tickets (coach fare only with new certificates issued after Aug. 1, 2012) for travel 11 months in advance to any destination on AS. When you have decided when and where you want to go, call AS to change the tickets. Since the tickets are full-fare or first class the changes will be no charge. The tickets can be changed to a lower level ticket including hot fare and the destination can be changed as well. If the tickets are cheaper then the amount will be refunded to the same credit card.
However, the ticket can not be extended for another 330 days. Meaning, you can not keep on extending the companion certificate. Hence travel must be completed within the initial 330 day window of when you booked your initial ticket.
The current terms show the personal and business card are treated the same regarding booking dates and expiration dates. If you have a counterexample since 2024, please share. (At one time the business companion fare required travel completed by expiry date.)
One of the travelers can not go
If the revenue passenger can not go then the companion passenger can not go. The T&C of the companion fare is that the companion must travel with the revenue passenger. Changes can be made by calling AS but change fees apply. Changes can now be done on-line. If the companion passenger can not go, the revenue passenger can still go. If you want to use the companion certificate another time, a call has to be made to AS.
Name changes are allowed but must be called in for change and is subject to change fee($125 --exempt if the name change involves a passenger who has status).
Should status flyer be the revenue or companion ticket.
Since the companion ticket is dependent on the revenue ticket, the status flyer should be the companion fare unless the tickets are in full fare or first class. Why? If the companion traveler can not fly the companion coupon can be saved for future use. The status passenger is allowed to make changes at no charge. THERE IS DEBATE ABOUT THIS ANSWER
Do I have to be one of the passengers flying?
No, the T&C states that you must either be one of the passengers or the credit card booking the tickets be in your name. One poster mentioned that he did not travel or use his credit card when he let his father use it. However it that case I believe they shared the same last name.
Do you have to use the AS airline credit card when booking the companion fare?
Through September 30, 2019, no. "For companion fares issued on or after October 1, 2019, both the primary fare and the companion fare must be purchased using your Alaska Airlines credit card." Exceptions: Fare can also be paid with your Wallet funds or AS Gift cards.
Does the companion fare accrue points.
YES, both tickets accrue points on any frequent flyer plan that gives out points on AS flights ie AS, AA, DL, CX, BA etc
Is the companion fare upgradeable?
YES, depending on first class upgrade (U) inventory and by priority based on the status of the traveler. There has to be 2 upgradeable seats available. If using paper certificates there has to be 2 certificates. Both travelers must upgrade or none at all. At T-24, you will be added to the flight upgrade list upon checkin per normal procedure and upgrades will process in the usual order of priority.
companion fare and upgrade question
When will I get my Companion certificate?
As soon as you get approved for the credit card the certificate will appear in your Alaska airline online account. As of June 2016, the initial companion fare will post shortly after the statement where you reach the minimum spend (currently $1000) closes. Another will appear around the 1 year anniversary of your credit card. JULY 2020 UPDATE: spend is now $2,000 within 90 days.
Cancelling a companion fare
Rebook=kept in system however change fees may apply based on fare purchased.
Refund=gone
What class of fares can be booked?
All fares can be booked from "hot fares" to"first class" but only on Alaska/Horizon operated flights. It is not eligible for AA, DL etc operated flights. (coach fare only with new certificates issued after Aug. 1, 2012). You cannot purchase F but you can upgrade to F after purchase or try your luck at free upgrades if you have status.
Can the companion fare be used on a one-way, round trip, open jaw, OR multi-city?
Any of the above. Also, if you purchase RT, you can subsequently call to change to a one-way ticket and potentially get a credit for the fare that applies to the cancelled segments.
I don't want to change my travel now, is there a way to cancel & reissue the code?
It's not technically "reissued." It's basically encased in amber for reuse.
If you change more than 60 days from the date of travel, AND the companion has no status (sorry, spouse), you can reuse the companion cert by calling in, having the reservation split, and then re-deposting the primary traveler's airfare into My Wallet and keeping a record of the companion traveler's ticket number separately.
Then, to reuse the companion cert for the same companion on a different itinerary, you need to phone in and make the primary traveler's reservation, and pay with a credit card for the primary traveler's ticket. No My Wallet funds can be used. Then the companion's cert and fees are reattached and any difference in fees and taxes are collected/refunded.
If the primary traveler decides that he/she does not want to reuse the companion cert after canceling the original reservation (as long as it's done before the value of the companion cert/fees/taxes expires), the value of the fees/taxes of the companion cert can be redeposited into the primary traveler's My Wallet. But the cert itself is forfeited.
(from Seattlenerd. Thank you!)
What are the Terms and Conditions as issued by Alaska Air
Discount: Valid for one $99 USD Companion Ticket when traveling with another passenger on a paid airfare. Both passengers must be booked in the same itinerary, at the same fare, traveling together, and ticketed at the same time. Valid for round-trip or one-way travel. Valid on published fares. Not applicable to Mileage Plan Award Reservations, Alaska Airlines Vacation packages, tour or contract fares.
Reservations & Ticketing: Valid for new ticket purchases through alaskaair.com, Alaska Airlines Reservations, or Horizon Air Reservations. The Companion Ticket Discount Code is redeemed at time of ticketing and is void for future changes or purchases. Traveler and/or Purchaser name must match the name issued on the Discount Code. Credit card required for purchase.
Passengers: Valid for one $99 USD Companion Ticket when traveling with a second passenger on a paid fare, traveling together, and booked and ticketed at the same time in the same reservation.
Routes: Valid systemwide on flights operated by Alaska Airlines or Horizon Air.
Advance Purchase: Per applicable fare rule.
Purchase By: Expiration date on Discount Code.
Blackout Dates: Per applicable fare rule.
Minimum & Maximum Stay: Per applicable fare rules.
Flights: Valid only on flights operated by Alaska Airlines and Horizon Air and on PenAir between Anchorage and Dutch Harbor. Not valid on codeshare flights.
Taxes, Fees and Surcharges: Passenger is responsible for all applicable taxes, fees, and surcharges, including checked baggage fees.
Combinability: Not valid with any other discounts, including Discount Codes, coupons, discount programs, MyAccount online discount, or other arrangements.
Changes and Refunds: Changes and refunds are allowed per the applicable fare rule and may result in the forfeiture of the Discount Code.
Mileage Plan: Mileage Plan credit applies and upgrades are allowed.
Transferability: Discount Codes and tickets are not transferable. They may not be given to another individual, and may not be sold, bought, bartered, auctioned or collected in bulk. Any deemed by Alaska Airlines/Horizon Air to have been distributed or acquired improperly will not be honored and traveler will be liable for payment of full fare.
Additional Terms: All rules of Alaska Airlines, Horizon Air, alaskaair.com, and the applicable fare rules not mentioned within these terms and conditions apply.
Other: Lost or stolen Discount Codes or tickets cannot be replaced. Alaska/Horizon has the final authority regarding redemption. Travel is subject to Alaska and Horizon contract of carriage. Terms and conditions as written herein are final and cannot be changed by any statement or representation of any unauthorized person, including employees of Alaska/Horizon or issuing organization. Other restrictions may apply and Alaska/Horizon reserves the right to suspend or change this offer without notice.
I summarized a few posts on the companion fare. I initially had some questions and went through some of the posts as well as asked Missydarlin. So I thought I would post it for future people. If there is something incorrect or perhaps is useful for the next person please add or let me know.
Extending a companion fare
Tickets must be booked by the expiry date but can be for travel up to 330 days in advance. So book 2 full-fare tickets (coach fare only with new certificates issued after Aug. 1, 2012) for travel 11 months in advance to any destination on AS. When you have decided when and where you want to go, call AS to change the tickets. Since the tickets are full-fare or first class the changes will be no charge. The tickets can be changed to a lower level ticket including hot fare and the destination can be changed as well. If the tickets are cheaper then the amount will be refunded to the same credit card.
However, the ticket can not be extended for another 330 days. Meaning, you can not keep on extending the companion certificate. Hence travel must be completed within the initial 330 day window of when you booked your initial ticket.
The current terms show the personal and business card are treated the same regarding booking dates and expiration dates. If you have a counterexample since 2024, please share. (At one time the business companion fare required travel completed by expiry date.)
One of the travelers can not go
If the revenue passenger can not go then the companion passenger can not go. The T&C of the companion fare is that the companion must travel with the revenue passenger. Changes can be made by calling AS but change fees apply. Changes can now be done on-line. If the companion passenger can not go, the revenue passenger can still go. If you want to use the companion certificate another time, a call has to be made to AS.
Name changes are allowed but must be called in for change and is subject to change fee($125 --exempt if the name change involves a passenger who has status).
Should status flyer be the revenue or companion ticket.
Since the companion ticket is dependent on the revenue ticket, the status flyer should be the companion fare unless the tickets are in full fare or first class. Why? If the companion traveler can not fly the companion coupon can be saved for future use. The status passenger is allowed to make changes at no charge. THERE IS DEBATE ABOUT THIS ANSWER
Do I have to be one of the passengers flying?
No, the T&C states that you must either be one of the passengers or the credit card booking the tickets be in your name. One poster mentioned that he did not travel or use his credit card when he let his father use it. However it that case I believe they shared the same last name.
Do you have to use the AS airline credit card when booking the companion fare?
Through September 30, 2019, no. "For companion fares issued on or after October 1, 2019, both the primary fare and the companion fare must be purchased using your Alaska Airlines credit card." Exceptions: Fare can also be paid with your Wallet funds or AS Gift cards.
Does the companion fare accrue points.
YES, both tickets accrue points on any frequent flyer plan that gives out points on AS flights ie AS, AA, DL, CX, BA etc
Is the companion fare upgradeable?
YES, depending on first class upgrade (U) inventory and by priority based on the status of the traveler. There has to be 2 upgradeable seats available. If using paper certificates there has to be 2 certificates. Both travelers must upgrade or none at all. At T-24, you will be added to the flight upgrade list upon checkin per normal procedure and upgrades will process in the usual order of priority.
companion fare and upgrade question
When will I get my Companion certificate?
Cancelling a companion fare
Rebook=kept in system however change fees may apply based on fare purchased.
Refund=gone
What class of fares can be booked?
All fares can be booked from "hot fares" to
Can the companion fare be used on a one-way, round trip, open jaw, OR multi-city?
Any of the above. Also, if you purchase RT, you can subsequently call to change to a one-way ticket and potentially get a credit for the fare that applies to the cancelled segments.
I don't want to change my travel now, is there a way to cancel & reissue the code?
It's not technically "reissued." It's basically encased in amber for reuse.
If you change more than 60 days from the date of travel, AND the companion has no status (sorry, spouse), you can reuse the companion cert by calling in, having the reservation split, and then re-deposting the primary traveler's airfare into My Wallet and keeping a record of the companion traveler's ticket number separately.
Then, to reuse the companion cert for the same companion on a different itinerary, you need to phone in and make the primary traveler's reservation, and pay with a credit card for the primary traveler's ticket. No My Wallet funds can be used. Then the companion's cert and fees are reattached and any difference in fees and taxes are collected/refunded.
If the primary traveler decides that he/she does not want to reuse the companion cert after canceling the original reservation (as long as it's done before the value of the companion cert/fees/taxes expires), the value of the fees/taxes of the companion cert can be redeposited into the primary traveler's My Wallet. But the cert itself is forfeited.
(from Seattlenerd. Thank you!)
What are the Terms and Conditions as issued by Alaska Air
Discount: Valid for one $99 USD Companion Ticket when traveling with another passenger on a paid airfare. Both passengers must be booked in the same itinerary, at the same fare, traveling together, and ticketed at the same time. Valid for round-trip or one-way travel. Valid on published fares. Not applicable to Mileage Plan Award Reservations, Alaska Airlines Vacation packages, tour or contract fares.
Reservations & Ticketing: Valid for new ticket purchases through alaskaair.com, Alaska Airlines Reservations, or Horizon Air Reservations. The Companion Ticket Discount Code is redeemed at time of ticketing and is void for future changes or purchases. Traveler and/or Purchaser name must match the name issued on the Discount Code. Credit card required for purchase.
Passengers: Valid for one $99 USD Companion Ticket when traveling with a second passenger on a paid fare, traveling together, and booked and ticketed at the same time in the same reservation.
Routes: Valid systemwide on flights operated by Alaska Airlines or Horizon Air.
Advance Purchase: Per applicable fare rule.
Purchase By: Expiration date on Discount Code.
Blackout Dates: Per applicable fare rule.
Minimum & Maximum Stay: Per applicable fare rules.
Flights: Valid only on flights operated by Alaska Airlines and Horizon Air and on PenAir between Anchorage and Dutch Harbor. Not valid on codeshare flights.
Taxes, Fees and Surcharges: Passenger is responsible for all applicable taxes, fees, and surcharges, including checked baggage fees.
Combinability: Not valid with any other discounts, including Discount Codes, coupons, discount programs, MyAccount online discount, or other arrangements.
Changes and Refunds: Changes and refunds are allowed per the applicable fare rule and may result in the forfeiture of the Discount Code.
Mileage Plan: Mileage Plan credit applies and upgrades are allowed.
Transferability: Discount Codes and tickets are not transferable. They may not be given to another individual, and may not be sold, bought, bartered, auctioned or collected in bulk. Any deemed by Alaska Airlines/Horizon Air to have been distributed or acquired improperly will not be honored and traveler will be liable for payment of full fare.
Additional Terms: All rules of Alaska Airlines, Horizon Air, alaskaair.com, and the applicable fare rules not mentioned within these terms and conditions apply.
Other: Lost or stolen Discount Codes or tickets cannot be replaced. Alaska/Horizon has the final authority regarding redemption. Travel is subject to Alaska and Horizon contract of carriage. Terms and conditions as written herein are final and cannot be changed by any statement or representation of any unauthorized person, including employees of Alaska/Horizon or issuing organization. Other restrictions may apply and Alaska/Horizon reserves the right to suspend or change this offer without notice.
Companion Fare FAQ - Bank of America Mileage Plan Visa
Sep 18, 2012, 9:33 pm
#151
Join Date: May 2012
Posts: 470
Thanks for the data point.
Is it pretty standard for there to be a week delay from approval until the companion ticket shows up in the account?
I was just approved tonight and would like to use the CP on a Coach Thanksgiving itinerary. There is high volatility in this fare and this is the lowest it has been in some time.
Thanks!
Is it pretty standard for there to be a week delay from approval until the companion ticket shows up in the account?
I was just approved tonight and would like to use the CP on a Coach Thanksgiving itinerary. There is high volatility in this fare and this is the lowest it has been in some time.
Thanks!
Applied for the card on Saturday night 9/8. Received the card in mail Saturday 9/15. CP posted in account on Monday 9/17. Really would have appreciated it one day sooner as the flight has gone up another $100.
Sep 21, 2012, 12:16 am
#153
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
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Correct
Originally Posted by sp4294
I'm assuming that despite all the changes, it is still ok to let my folks use the companion certificate to fly SEA-HNL if I pay for it with my CC and don't accompany them?
Sep 21, 2012, 11:27 am
#154
Join Date: Sep 2012
Location: Seattle
Programs: AS MVP Gold
Posts: 9
Companion Fare / no longer returning to departure city
Another question about the companion fare…
I have a trip booked from SEA – SAN from Oct. 5-7, and am using my companion fare. I just got assigned to some business travel that may involve departing from San Diego on Oct. 7, but rather than returning to Seattle I'd be flying a different airline to my business meeting location.
Is there any way to recover the companion fare, now that I am no longer traveling on the same itinerary with my companion? What is my best course of action here? Can I cancel the companion fare and have my travel partner fly with my originally purchased fare? What would happen if I simply didn’t fly on my return trip back to Seattle, and my travel buddy went by themselves?
If it's worth anything, I'll be MVP after I fly this weekend.
Thanks for any info!
I have a trip booked from SEA – SAN from Oct. 5-7, and am using my companion fare. I just got assigned to some business travel that may involve departing from San Diego on Oct. 7, but rather than returning to Seattle I'd be flying a different airline to my business meeting location.
Is there any way to recover the companion fare, now that I am no longer traveling on the same itinerary with my companion? What is my best course of action here? Can I cancel the companion fare and have my travel partner fly with my originally purchased fare? What would happen if I simply didn’t fly on my return trip back to Seattle, and my travel buddy went by themselves?
If it's worth anything, I'll be MVP after I fly this weekend.
Thanks for any info!
Sep 21, 2012, 12:56 pm
#155
Moderator Communications Coordinator, Signatures
Join Date: Apr 2001
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Posts: 16,968
I think the best option is going to be just buying a new one way ticket for your companion to get home.
I would make sure they are booked on a different flight than what they are holding now so they don't get cancelled for having a duplicate booking
I would make sure they are booked on a different flight than what they are holding now so they don't get cancelled for having a duplicate booking
Sep 21, 2012, 1:08 pm
#156
Join Date: Sep 2012
Location: Seattle
Programs: AS MVP Gold
Posts: 9
...book a whole new one-way ticket, and basically not use the originally booked return flight? dang, that sucks, i basically lose that half of the fare then. unless i'm misunderstanding you. thanks for the suggestion, regardless.
Sep 21, 2012, 2:24 pm
#157
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I think you can change the companion ticket for a later return if you plan to fly that route later. You'd end up paying change fees for each pax which may or may not be worth it.
Originally Posted by fraylo
...book a whole new one-way ticket, and basically not use the originally booked return flight? dang, that sucks, i basically lose that half of the fare then. unless i'm misunderstanding you. thanks for the suggestion, regardless.
Oct 21, 2012, 2:32 pm
#158
Join Date: Jan 2007
Programs: PC Pl, UA 1K, CC Gl
Posts: 2,235
So, I can use my Companion voucher for 2 people and I'm not one of them? Correct?
Oct 21, 2012, 3:21 pm
#159
Ambassador: Alaska Airlines
Join Date: Jul 2009
Location: Seattle
Programs: AS MVP Gold
Posts: 2,732
Oct 21, 2012, 6:15 pm
#160
Join Date: Oct 2012
Posts: 3
Question on Companion Fare
I read over the Q&A (Awesome btw) at the top of the page and I have a few questions.
Currently I am looking to book a trip from Buffalo (BUF) to Honolulu (HNL) for my parents. I would not be traveling on the trip but it would be on my Alaska Airlines Visa Signature Credit Card using the companion fare.
My two questions are:
1) The Q&A said "Do I have to be one of the passengers flying? No"
I just wanted to confirm that is true and still accurate, meaning that I can book a flight for my parents but not travel.
2) The Q&A said "Valid only on flights operated by Alaska Airlines and Horizon Air and on PenAir between Anchorage and Dutch Harbor. Not valid on codeshare flights."
Since the flight is going from Buffalo (BUF) to Honolulu (HNL), does that mean that I can't book a flight that is only part done with Alaska Airlines? i.e. I go into the Alaska Airlines website and search for trips Buffalo (BUF) to Honolulu (HNL) and one comes back that uses United BUF to LAX then Alaska LAX to HNL?
Thank you for the help.
Currently I am looking to book a trip from Buffalo (BUF) to Honolulu (HNL) for my parents. I would not be traveling on the trip but it would be on my Alaska Airlines Visa Signature Credit Card using the companion fare.
My two questions are:
1) The Q&A said "Do I have to be one of the passengers flying? No"
I just wanted to confirm that is true and still accurate, meaning that I can book a flight for my parents but not travel.
2) The Q&A said "Valid only on flights operated by Alaska Airlines and Horizon Air and on PenAir between Anchorage and Dutch Harbor. Not valid on codeshare flights."
Since the flight is going from Buffalo (BUF) to Honolulu (HNL), does that mean that I can't book a flight that is only part done with Alaska Airlines? i.e. I go into the Alaska Airlines website and search for trips Buffalo (BUF) to Honolulu (HNL) and one comes back that uses United BUF to LAX then Alaska LAX to HNL?
Thank you for the help.
Oct 21, 2012, 6:24 pm
#161
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
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Correct that one needs to be a traveler *or* purchaser (certificate holder).
And they need to be AS flights- could use an alternate East Coast AS city such as BOS, EWR, PHL, or DCA and purchase separate transport to/from Buffalo, or drive. Or just book from West Coast (but less value then)
Correct that one needs to be a traveler *or* purchaser (certificate holder).
And they need to be AS flights- could use an alternate East Coast AS city such as BOS, EWR, PHL, or DCA and purchase separate transport to/from Buffalo, or drive. Or just book from West Coast (but less value then)
Oct 21, 2012, 8:39 pm
#164
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Oct 22, 2012, 9:38 pm
#165
Join Date: Sep 2011
Location: Los Angeles
Programs: Marriott Titanium, Hyatt Globalist
Posts: 251
Only use companion pass for one way?
Hello everyone,
I have my first companion pass, and I'm planning on using it to travel in coach for the following route: LAX-PDX-HNL and then LIH-LAX on the way home. This way my husband and I can start in HNL and then take a quick Hawaiian Airlines flight over to Kauai, and then leave from LIH, back to LAX.
I already booked this route using my companion pass. LAX-HNL is fine. However, on the way home, LIH to LAX is expensive ($420 one way), and the flight is very long b/c of a connection in SEA (9hrs, 50 min). American Airlines flies that same day, non-stop to LAX for $255 (5hrs, 30 min).
American is still slightly more expensive ($255x2=$510) vs. the $420 on Alaska, but I'm thinking maybe it's worth it to shave four hours of traveling time off of the return trip.
Is there a way to use the trip from LAX- HNL as part of the companion pass, and then somehow use the return portion of the companion pass at a later time?
Or, should I just keep an eye on the LIH-LAX route and hope the the price drops enough to justify riding on the longer leg, but saving some $$ (at which time I can call and ask for the credit to be deposited into My Wallet)?
Any thoughts?
Thank you in advance!
Ashley
I have my first companion pass, and I'm planning on using it to travel in coach for the following route: LAX-PDX-HNL and then LIH-LAX on the way home. This way my husband and I can start in HNL and then take a quick Hawaiian Airlines flight over to Kauai, and then leave from LIH, back to LAX.
I already booked this route using my companion pass. LAX-HNL is fine. However, on the way home, LIH to LAX is expensive ($420 one way), and the flight is very long b/c of a connection in SEA (9hrs, 50 min). American Airlines flies that same day, non-stop to LAX for $255 (5hrs, 30 min).
American is still slightly more expensive ($255x2=$510) vs. the $420 on Alaska, but I'm thinking maybe it's worth it to shave four hours of traveling time off of the return trip.
Is there a way to use the trip from LAX- HNL as part of the companion pass, and then somehow use the return portion of the companion pass at a later time?
Or, should I just keep an eye on the LIH-LAX route and hope the the price drops enough to justify riding on the longer leg, but saving some $$ (at which time I can call and ask for the credit to be deposited into My Wallet)?
Any thoughts?
Thank you in advance!
Ashley