Benefits for OW emerald on AB ?
#76
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,641
Are XL seats available for OneWorld elite? According to ab.com, at least 5 XL seats are unassigned. When I call AB, they said they were not available. Spoke with two separate agents.
#77
FlyerTalk Evangelist
Join Date: Sep 2005
Location: Capetown
Programs: Marriott Lifetime Plat, IHG and Hilton Diamond, LH SEN, BA Gold
Posts: 10,170
DUS definitely a lot better.
Was able to check-in at business line, access AB lounge without any issues. Fast Track security was printed on boarding pass. However, DUS airport should better enforce the fast track line.
What I do miss is that unlike US carriers, AB does not have dedicated priority boarding lines where elites/premiums can still cut in front of the line even if they miss their pre-boarding.
Was able to check-in at business line, access AB lounge without any issues. Fast Track security was printed on boarding pass. However, DUS airport should better enforce the fast track line.
What I do miss is that unlike US carriers, AB does not have dedicated priority boarding lines where elites/premiums can still cut in front of the line even if they miss their pre-boarding.
#78
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,641
On the AB side (C gates) there are no self-service scanning since general and premium security share a common staging area. Staff is on hand to scan BP to ensure you below here. Once in the staging area, there are several security lines. There's a sign on the left for First/Business. However there is no mechanism for checking those on this line are eligible to be on the line.
#79
Join Date: Feb 2006
Location: NUE,MUC,INN,FDH
Programs: QF LTG, LH (SEN*** till 02/26), AF, AA, AB-G†
Posts: 2,076
Sometimes others are faster than me with the reservation.
I can sometimes do the reservation online on qantas.com.au after I added my QF-Plat-Number. Otherwise I just call and get what I want.
#80
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,641
XL are the exit row seats and qantas.com does not let you grab that because even if it is not occupied, it will appear as blocked.
In expert flyer, these seats never appear avail. They either appear as occupied (because they are occupied) or they appear as blocked (when they are actually avail).
The problem I'm seeing is that the seat is free according to ab.com and expert flyer, but AB phone agent is saying it is not. I'm seeing the same thing even on flights more than 6 months from now.
#81
Join Date: Apr 2010
Location: Berlin
Posts: 171
after seating system was recently updated one need to get first confirmed SR XLST request - and that would make emergency exit seats available for choose. though if XLST free of charge approved for OW elites I have no idea... for me as AB*G it is approved directly.
#82
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,641
Benefits for OW emerald on AB ?
Thanks. So when I call AB, what keywords do I need to say to them? Th SR XLST request...is that to confirm passenger is exit row eligible?
#84
Join Date: Jan 2011
Posts: 15
*LOL*
Funny that one should tell the call center agent what exactly (s)he needs to do in order to get what one wants.
"SR XLST" is a specific system entry to display available exit seats in the seatmap. Without this entry prior to the actual seat reservation all exit seats, whether actually available or not, will be displayed as unavailable.
Funny that one should tell the call center agent what exactly (s)he needs to do in order to get what one wants.
"SR XLST" is a specific system entry to display available exit seats in the seatmap. Without this entry prior to the actual seat reservation all exit seats, whether actually available or not, will be displayed as unavailable.
#85
Join Date: Apr 2010
Location: Berlin
Posts: 171
well, not so simple actually this entry existed for very long time now, but begun to work very last week. so if somebody would ask me 1 week ago I would tell that this entry is meaningless. just that I have my own booking this week with AB and was "playing" a bit with seat assignments - so I realized that XLST is working now as it was supposed before... But I wouldn't expect everyone even at AB CS to know that recent change.
#86
FlyerTalk Evangelist
Join Date: Sep 2005
Location: Capetown
Programs: Marriott Lifetime Plat, IHG and Hilton Diamond, LH SEN, BA Gold
Posts: 10,170
I've only saw the readers on the Lufthansa side of the airport where you do have to scan your boarding pass yourself and in theory it should be enforced there.
On the AB side (C gates) there are no self-service scanning since general and premium security share a common staging area. Staff is on hand to scan BP to ensure you below here. Once in the staging area, there are several security lines. There's a sign on the left for First/Business. However there is no mechanism for checking those on this line are eligible to be on the line.
On the AB side (C gates) there are no self-service scanning since general and premium security share a common staging area. Staff is on hand to scan BP to ensure you below here. Once in the staging area, there are several security lines. There's a sign on the left for First/Business. However there is no mechanism for checking those on this line are eligible to be on the line.
#87
Join Date: Dec 2010
Location: DEB, flies from BUD
Programs: AA Plat (OWS), W6 Discount Club, TK Elite (*G), ex-MA Gold, Carlson Gold
Posts: 271
The flights are still about a month out, I hope that the seat assignments will last till that time.
#88
Join Date: Jul 2001
Location: Seattle, WA
Programs: AA 2MM former EXP - driven away by "Enhancements", MVPG75, Hilton Diamond
Posts: 585
XL Seats as EXP - Denied
I have a seat reservation, but not for an XL seat.
The helpful agent told me that XL seats could only be booked free of charge by Topbonus Elites, not partner elites.
I rooted around on AB.com and finally found the chart that says "Unrestricted choice of preferred seats for status customers" with Emerald status.
Try, try again.
The helpful agent told me that XL seats could only be booked free of charge by Topbonus Elites, not partner elites.
I rooted around on AB.com and finally found the chart that says "Unrestricted choice of preferred seats for status customers" with Emerald status.
Try, try again.
#90
Join Date: Jul 2001
Location: Seattle, WA
Programs: AA 2MM former EXP - driven away by "Enhancements", MVPG75, Hilton Diamond
Posts: 585