Final Check In time
May 7, 2013, 4:05 am
#61
Suspended
Join Date: Sep 2010
Location: Auckland NZ
Programs: SQ TPPS, EK Gold, IHG RA, Marriott Gold Hyatt Diamond, HHonors Gold, UA Premier Gold, TG Silver
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May 7, 2013, 1:10 pm
#62
Original Poster
Join Date: Nov 2012
Location: Whakatane, New Zealand
Programs: Air New Zealand Airpoints SILVER, KC
Posts: 362
May 7, 2013, 2:44 pm
#63
Join Date: Mar 2010
Location: NZ
Posts: 731
I think you lot have been very mean to Wan1dap ( One wind up??).
he has a valid point, we must all make sure we arrange our travel to suit NZ. And speaking of to suit NZ, Seats to Suit -started April 2010. Lots of feedback and then in Sept 2010 one wind up appears. Defending NZ (as is his right of course).
Has this conversation finally outed one wind up as an NZ stooge, just like the others but he has done it for years. If son he needs congratulating for keeping deep cover for so long or whoever is doing the thread at the moment has messed up big time.
PS Good to see he is a HVC with NZ, what is he GE or ....
he has a valid point, we must all make sure we arrange our travel to suit NZ. And speaking of to suit NZ, Seats to Suit -started April 2010. Lots of feedback and then in Sept 2010 one wind up appears. Defending NZ (as is his right of course).
Has this conversation finally outed one wind up as an NZ stooge, just like the others but he has done it for years. If son he needs congratulating for keeping deep cover for so long or whoever is doing the thread at the moment has messed up big time.
PS Good to see he is a HVC with NZ, what is he GE or ....
May 7, 2013, 7:04 pm
#64
Join Date: May 2011
Location: South Island, NZ
Programs: IHG Ambassador, Air NZ lowly Jade now, Emirates
Posts: 559
I flew from TRG to WLG the other day. I left Whakatane on time, but roadworks and traffic severely delayed me. I arrived at the airport 20minutes before departure, with two bags to check in. It clearly states on the website and on E Tickets, that final bag drop time is 30 minutes before departure and with Carry on, 20 minutes before departure.
Inside the terminal the Check In staff told me that it was too late, check in was closed. However, They saw from my booking I was Gold Airpoints and immediately they became understanding and checked me in.
This morning my grandparents turned up at PMR airport to fly up to AKL. They live at Foxton and arrived at the airport 15 minutes before departure with carry on luggage only. The check in staff said check in was closed. They are only Jade APs. Boarding for their flight had not even commenced, yet they were not aloud to check in. They had to fork out an extra $360 each for the next flight. Has any one else had a similar experience?
Inside the terminal the Check In staff told me that it was too late, check in was closed. However, They saw from my booking I was Gold Airpoints and immediately they became understanding and checked me in.
This morning my grandparents turned up at PMR airport to fly up to AKL. They live at Foxton and arrived at the airport 15 minutes before departure with carry on luggage only. The check in staff said check in was closed. They are only Jade APs. Boarding for their flight had not even commenced, yet they were not aloud to check in. They had to fork out an extra $360 each for the next flight. Has any one else had a similar experience?
May 7, 2013, 8:06 pm
#65
Original Poster
Join Date: Nov 2012
Location: Whakatane, New Zealand
Programs: Air New Zealand Airpoints SILVER, KC
Posts: 362
The one thing I want to know is did airnz not let them board the flight because they were late or because they had sold their tickets to someone else. havent standby fares been ditched now?. If the AirNZ rep simply didnt let them fly, then that is apalling. I'm glad you've taken them to task. Of course, next time, your grandparents will leave home a lot earlier!
May 8, 2013, 2:46 am
#66
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Join Date: Sep 2010
Location: Auckland NZ
Programs: SQ TPPS, EK Gold, IHG RA, Marriott Gold Hyatt Diamond, HHonors Gold, UA Premier Gold, TG Silver
Posts: 1,092
They were not late, it was an issue between Air NZ and thier gate staff. You raise an interesting point. Standby fares were only dropped on Sunday (??). I am unsure. and yes, the Grandparents plan to arrive at the airport a bit earlier next time, just in case. They are usually pretty good, tending to want to be at the airport very early just in case. Just happened that this time they had a bad trip into town and there was a issue at check in. They are very happy though that Air NZ are refunding their money :-)
May 8, 2013, 3:30 am
#67
Original Poster
Join Date: Nov 2012
Location: Whakatane, New Zealand
Programs: Air New Zealand Airpoints SILVER, KC
Posts: 362
What is your issue exactly. So what if my Grandparents want to arrive at the airport earlier next time, that decision definitely wasn't decided on account of your so called 'Intellegent Responses' on this thread. I have never missed a flight. 4per month for the last 8years. Pretty good average, 100%/100%. I don't need your Travel Planning advice. But who knows if I ever miss a flight, ill contact you and ask you to lecture me with your 'intellegent responses' on travel planning... In the end, the overall issue is sorted, Air NZ did the right thing and apologized for their wrong doing, and refunded. The Gate staff at PMR airport might have learnt something they didn't realise. My Grandparents learnt that checking in is still possible at the gate 15mins before departure.
May 8, 2013, 8:46 am
#68
Suspended
Join Date: Sep 2010
Location: Auckland NZ
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What is your issue exactly. So what if my Grandparents want to arrive at the airport earlier next time, that decision definitely wasn't decided on account of your so called 'Intellegent Responses' on this thread. I have never missed a flight. 4per month for the last 8years. Pretty good average, 100%/100%. I don't need your Travel Planning advice. But who knows if I ever miss a flight, ill contact you and ask you to lecture me with your 'intellegent responses' on travel planning... In the end, the overall issue is sorted, Air NZ did the right thing and apologized for their wrong doing, and refunded. The Gate staff at PMR airport might have learnt something they didn't realise. My Grandparents learnt that checking in is still possible at the gate 15mins before departure.
May 8, 2013, 11:35 am
#69
Join Date: Apr 2011
Programs: Airpoints, HHONORS GOLD VIP, Aclub Gold
Posts: 763
is it time we put this thread to bed now? its turned into a schoolgirls hair pulling exercise.
May 8, 2013, 12:11 pm
#70
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
We actually have some standards for conduct on this BBS, which members are expected to follow in return for being granted membership privileges.
Since some members seem to have missed this bit, and the thread has reached a conclusion, it will now rest.
JDiver
senior moderator
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We encourage a healthy exchange of opinions. If you disagree with another member, challenge the opinion or idea - not the person. Personal attacks, insults and "flaming" will not be tolerated and will be removed, and the violator will be subject to disciplinary action. You may challenge others' points of view and opinions, but do so respectfully and thoughtfully. Attacks against groups or classes of job holders (such as Transportation Security Administration employees) will not be tolerated.
Do not retaliate or respond to a personal attack. Too often, when an initial attack is made, others join the fray and, instead of becoming part of the solution, become part of the problem. Do not accuse others of being trolls. Should there be members whose posts you don't care to read, you can put them on your ignore list. To do that, click on MyFlyerTalk and then on Edit Ignore List in the Settings & Options section on the left-hand side of the page. Enter the name of a FlyerTalk member in the Add a Member to Your List field. Click the Okay button, then click the Save Changes button.
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JDiver
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