Final Check In time
May 5, 2013, 10:32 pm
#31
Original Poster
Join Date: Nov 2012
Location: Whakatane, New Zealand
Programs: Air New Zealand Airpoints SILVER, KC
Posts: 362
The word 'mate' refrains me from using other words! The reason i posted this tread was to ask whether anyone had had a similar experience, if you would care to reread the OP. So, are you saying you have NEVER EVER had a close call when it comes to being at the airport on time. Some people have busy lives and a close call happens every now and again!
May 5, 2013, 11:58 pm
#32
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Location: Auckland NZ
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The word 'mate' refrains me from using other words! The reason i posted this tread was to ask whether anyone had had a similar experience, if you would care to reread the OP. So, are you saying you have NEVER EVER had a close call when it comes to being at the airport on time. Some people have busy lives and a close call happens every now and again!
May 6, 2013, 12:11 am
#33
Original Poster
Join Date: Nov 2012
Location: Whakatane, New Zealand
Programs: Air New Zealand Airpoints SILVER, KC
Posts: 362
sympathy?? reread the OP. I made my flight, no sympathy wanted there. In regards to my Grandparents, I was asking whether anyone had a similiar experience. What part of the OP read that I wanted sympathy?? Anything else you want to have grizzle about while you are at it!!!
May 6, 2013, 12:54 am
#35
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Location: Auckland NZ
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Always welcome. Supportive feedback is much appreciated. Nice to know there are others (most, I suspect), who travel frequently and have learnt that trip planning is key. Some are still not quite getting it though, so the opportunity to assist in this thread has been useful. Regardless of an airline's offerings, cutting it so fine that it's a risk to making a chosen flight causes unnecessary headaches for all, as we've seen from the OP's story. Not worth the hassle at the time and afterwards.
May 6, 2013, 12:55 am
#36
Join Date: Apr 2011
Programs: Airpoints, HHONORS GOLD VIP, Aclub Gold
Posts: 763
note to potential watchers who have thought about posting.. dont.. as it seems that if your question does not conform to some kind of template or format you will be berated.
I find it amusing on these forums that if one has something to say about a decrease in benifits the whole forum is up in air ripping flesh from air nz however if it relates to a genuine issue some people get defensive towards said airline.
to me this question showed a lack of training in the outer reaches of the network. there is no reason why these people could not fly. they were at the airport on time (based on eticket rules). and were denied boarding. and like op said I have also turned up later than expected to a boarding flight to have scanned my mpass and walked on. I walked on that flight telling myself I would not cut it that fine again but hey so is life. some things just happen. never mind. we move on
I find it amusing on these forums that if one has something to say about a decrease in benifits the whole forum is up in air ripping flesh from air nz however if it relates to a genuine issue some people get defensive towards said airline.
to me this question showed a lack of training in the outer reaches of the network. there is no reason why these people could not fly. they were at the airport on time (based on eticket rules). and were denied boarding. and like op said I have also turned up later than expected to a boarding flight to have scanned my mpass and walked on. I walked on that flight telling myself I would not cut it that fine again but hey so is life. some things just happen. never mind. we move on
May 6, 2013, 1:22 am
#37
Join Date: Apr 2011
Location: New Zealand
Programs: NZ *G, Qantas Gold
Posts: 96
I turned up last year for a CHC-WKA 15min prior to departure along with a bag and my road bike. I was denied check-in at the kiosk but a helpful agent saw my dilema and escorted me to the Premium Desk and check all my luggage through. She said it was no problem and was happy to help. I guess at times like these status may be handy to have.
May 6, 2013, 1:44 am
#38
Join Date: Jun 2012
Posts: 52
Ok i will say it.. Wan1dap needs to take off his little tin foil hat and get a grip. Because right now his attitude would make him a great candidate as an enforcer with the brown shirts. Get a life. I would love to see you tell your elderly grandmother surviving off a pension that the rules are the rules and she must pay out a weeks income to take a later flight when there was another way to resolve this issue with no real impact on the other pax flying that day.
May 6, 2013, 1:49 am
#39
Join Date: Aug 2012
Programs: NZ EP
Posts: 184
Always welcome. Supportive feedback is much appreciated. Nice to know there are others (most, I suspect), who travel frequently and have learnt that trip planning is key. Some are still not quite getting it though, so the opportunity to assist in this thread has been useful. Regardless of an airline's offerings, cutting it so fine that it's a risk to making a chosen flight causes unnecessary headaches for all, as we've seen from the OP's story. Not worth the hassle at the time and afterwards.
Good to see you're consistent in your lack of empathy and value judgements.
Anyone who has flown AIRNZ since Mpass days and Etickets knows that without bags, you can be lucky enough to 'check in' at the gate say 15mins prior to departure. Sure, most will probably not push it that far every time, but in those times where traffic, dodgy hotel alarm clocks and flat phone batteries demand it...sometimes it's just that close (and even closer). To me, that's still part of the rush of flying.
The usual AIRNZ flexibility that allows the above, is a major reason why I do not fly with the 'competition'.
Sounds like the OPs concerns are valid - if the grandfolks had only hand luggage, then it's a bit rough to be so staunch. If they had the knowledge that they could have gone straight to the gate, there would have been no issue.
But glad that you're around to provide the policing on the policy, and that you're so apt at accepting the 'supportive' feedback with your tongue planted so firmly in your cheek (which is quite the talent, considering that your head is so far up your...).
May 6, 2013, 1:53 am
#40
Join Date: Aug 2012
Programs: NZ EP
Posts: 184
Ok i will say it.. Wan1dap needs to take off his little tin foil hat and get a grip. Because right now his attitude would make him a great candidate as an enforcer with the brown shirts. Get a life. I would love to see you tell your elderly grandmother surviving off a pension that the rules are the rules and she must pay out a weeks income to take a later flight when there was another way to resolve this issue with no real impact on the other pax flying that day.
SNAP. Beat me to it.
May 6, 2013, 2:01 am
#41
Join Date: Jan 2011
Location: Dunedin, New Zealand
Programs: Air New Zealand Airpoints - Gold Elite, Velocity - Platinum, Qantas - Gold
Posts: 180
Sounds like the OPs concerns are valid - if the grandfolks had only hand luggage, then it's a bit rough to be so staunch. If they had the knowledge that they could have gone straight to the gate, there would have been no issue.
But glad that you're around to provide the policing on the policy, and that you're so apt at accepting the 'supportive' feedback with your tongue planted so firmly in your cheek (which is quite the talent, considering that your head is so far up your...).
+1
But glad that you're around to provide the policing on the policy, and that you're so apt at accepting the 'supportive' feedback with your tongue planted so firmly in your cheek (which is quite the talent, considering that your head is so far up your...).
+1
May 6, 2013, 2:56 am
#42
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Location: Auckland NZ
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Ok i will say it.. Wan1dap needs to take off his little tin foil hat and get a grip. Because right now his attitude would make him a great candidate as an enforcer with the brown shirts. Get a life. I would love to see you tell your elderly grandmother surviving off a pension that the rules are the rules and she must pay out a weeks income to take a later flight when there was another way to resolve this issue with no real impact on the other pax flying that day.
May 6, 2013, 3:05 am
#43
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Join Date: Sep 2010
Location: Auckland NZ
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Get your hand off it 'mate'.
Good to see you're consistent in your lack of empathy and value judgements.
Anyone who has flown AIRNZ since Mpass days and Etickets knows that without bags, you can be lucky enough to 'check in' at the gate say 15mins prior to departure. Sure, most will probably not push it that far every time, but in those times where traffic, dodgy hotel alarm clocks and flat phone batteries demand it...sometimes it's just that close (and even closer). To me, that's still part of the rush of flying.
The usual AIRNZ flexibility that allows the above, is a major reason why I do not fly with the 'competition'.
Sounds like the OPs concerns are valid - if the grandfolks had only hand luggage, then it's a bit rough to be so staunch. If they had the knowledge that they could have gone straight to the gate, there would have been no issue.
But glad that you're around to provide the policing on the policy, and that you're so apt at accepting the 'supportive' feedback with your tongue planted so firmly in your cheek (which is quite the talent, considering that your head is so far up your...).
Good to see you're consistent in your lack of empathy and value judgements.
Anyone who has flown AIRNZ since Mpass days and Etickets knows that without bags, you can be lucky enough to 'check in' at the gate say 15mins prior to departure. Sure, most will probably not push it that far every time, but in those times where traffic, dodgy hotel alarm clocks and flat phone batteries demand it...sometimes it's just that close (and even closer). To me, that's still part of the rush of flying.
The usual AIRNZ flexibility that allows the above, is a major reason why I do not fly with the 'competition'.
Sounds like the OPs concerns are valid - if the grandfolks had only hand luggage, then it's a bit rough to be so staunch. If they had the knowledge that they could have gone straight to the gate, there would have been no issue.
But glad that you're around to provide the policing on the policy, and that you're so apt at accepting the 'supportive' feedback with your tongue planted so firmly in your cheek (which is quite the talent, considering that your head is so far up your...).
The rest of your post simply supports my recommendation regarding travel planning. They were late and they hadn't done enough research to know that they could go to the gate (nor it seems, were they given any assistance by their frequent-flyer grandson, to boot).
May 6, 2013, 3:14 am
#44
Original Poster
Join Date: Nov 2012
Location: Whakatane, New Zealand
Programs: Air New Zealand Airpoints SILVER, KC
Posts: 362
If you thought about it for more than a millisecond you'd realise that your suggestion is anatomically not possible. I should point out though that one's tongue is attached to one's head, wherever the head is, so that part is indeed not a feat.
The rest of your post simply supports my recommendation regarding travel planning. They were late and they hadn't done enough research to know that they could go to the gate (nor it seems, were they given any assistance by their frequent-flyer grandson, to boot).
The rest of your post simply supports my recommendation regarding travel planning. They were late and they hadn't done enough research to know that they could go to the gate (nor it seems, were they given any assistance by their frequent-flyer grandson, to boot).
May 6, 2013, 3:23 am
#45
Join Date: Jan 2012
Location: Christchurch, NZ
Programs: NZ *E, QF Gold, Hertz President’s Circle, Accor Gold, PanPacific Platinum
Posts: 755
you are unbelievable! answer for everything. have to prove everyone wrong, don't you? You try explaining to your infrequent scared of flying grandmother a new fangled way of checking in at the gate. Its not easy! I would have thought the Air NZ staff might have pointed them in the right direction. Unfortunately they didn't, but Air NZ are taking the right steps and investigating the matter and organising compensation. So yes, I did offer them assistance, but it is not feasible to go all the way to Palmey to hold their hand and show them how its done.