Air New Zealand / Virgin Australia Trans-Tasman Alliance Information
#121
Join Date: Aug 2009
Location: AKL
Programs: NZ Silver
Posts: 1,817
#123
Join Date: Mar 2010
Location: NZ
Posts: 731
Came back from BNE on a DJ flight yesterday.
It was booked as a Works fare so expected something a little like NZ.
Check in was fine, someone crusiing the lines checking that only the appropriate people in the Q, if not kicking them out.
Got seated in row 3 so not too bad.
Saw people actually do the safety briefing - unusual thought only videos available.
Then the food service - I have never had food so crappy in my life on a plane. it would have been preferable not to have actually been offered anything. it is confusing as it is not clear (to me anyway) what Works on a DJ flight is - they call it a flexi all inclusive fare.
A very cold, dry and buttered(?) lunch wrap, with small bar chocolate and bottle water, also offered tea, coffee or wine - no beer. One bite and wrap was condemned, it was absolute crap.
Digiplayer, heavy and content very limited. Boss neede 3 before got one that worked properly.
Sorry NZ and DJ but if that is the standard you want us to use, forget it. No need to get Velocity 'cos I will not fly them again. Only did it because of timing back to CHC, just have to be late in future.
Realise that NZ will not give a toss (maybe?) but will actually take time to fill in the survey this time.
May be we have been spoilt by NZ but they will really P*** people off if DJ are allowed to opearte at such a low standard compared to NZ especially if on a Works fare.
It was booked as a Works fare so expected something a little like NZ.
Check in was fine, someone crusiing the lines checking that only the appropriate people in the Q, if not kicking them out.
Got seated in row 3 so not too bad.
Saw people actually do the safety briefing - unusual thought only videos available.
Then the food service - I have never had food so crappy in my life on a plane. it would have been preferable not to have actually been offered anything. it is confusing as it is not clear (to me anyway) what Works on a DJ flight is - they call it a flexi all inclusive fare.
A very cold, dry and buttered(?) lunch wrap, with small bar chocolate and bottle water, also offered tea, coffee or wine - no beer. One bite and wrap was condemned, it was absolute crap.
Digiplayer, heavy and content very limited. Boss neede 3 before got one that worked properly.
Sorry NZ and DJ but if that is the standard you want us to use, forget it. No need to get Velocity 'cos I will not fly them again. Only did it because of timing back to CHC, just have to be late in future.
Realise that NZ will not give a toss (maybe?) but will actually take time to fill in the survey this time.
May be we have been spoilt by NZ but they will really P*** people off if DJ are allowed to opearte at such a low standard compared to NZ especially if on a Works fare.
#125
Join Date: Mar 2010
Location: NZ
Posts: 731
Seats not too bad, bit hard to start but once got "lunch" a bed of nails would have been okay - just wanted to get off.
The matter has been raised with NZ and they have indicated they will take a look and see what can be done. I made it clear that my earlier gripes (okay whinges) about Velocity matching were no longer of any concern due to my experience. Also appears that NZ will be talking to DJ and trying to get them to make it clear that you do not get SP's and APD's on all NZ flights - just like we don't here.
Will be interesting to see if I hear from DJ as I understand that NZ will be passing on my comments above and I have told them no problem if DJ want to call.
Hey after yesterday, maybe we just accept what we have got and while it could be better (like GE for me if I fly on my birthday - which I did, but never got GE) with better earn rates (keep watching) at least the food on NZ is normally edible, the crew friendly and the beer getting better, finally Speights.
The matter has been raised with NZ and they have indicated they will take a look and see what can be done. I made it clear that my earlier gripes (okay whinges) about Velocity matching were no longer of any concern due to my experience. Also appears that NZ will be talking to DJ and trying to get them to make it clear that you do not get SP's and APD's on all NZ flights - just like we don't here.
Will be interesting to see if I hear from DJ as I understand that NZ will be passing on my comments above and I have told them no problem if DJ want to call.
Hey after yesterday, maybe we just accept what we have got and while it could be better (like GE for me if I fly on my birthday - which I did, but never got GE) with better earn rates (keep watching) at least the food on NZ is normally edible, the crew friendly and the beer getting better, finally Speights.
#127
Join Date: May 2005
Location: SJC
Programs: NZ*G, QF NB, UA 1K, AA ExecPlat, IHG PlatAmb, HHonors Gold, SPG Gold, Marriott Gold, ZE1 PC
Posts: 2,636
Speights is an improvement, but it would be better if they brought back Monteiths to all of the lounges (even if they had to get rid of all the other beer)...
#128
Join Date: Mar 2010
Location: Auckland NZ
Programs: NZ Air Points (Gold Elite), Velocity (Platinum), Emirates (Gold)
Posts: 607
#130
Join Date: Mar 2010
Location: NZ
Posts: 731
No not due to me but apparently due to a lot of people saying that Velocity is easier to achieve Gold because you get SP's on all flights on NZ including GBS - that is what is being clarified that all that glitters may not be Gold and that Velocity members will not be treated better than NZ members.
Think if you look around there are a great many more people here who are directly involved with NZ and that a lot of the comments saying Velocity is better to reach Gold status have gotten back to HQ and they are moving to clarify the position with DJ.
#131
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 21,995
ACRUAL OF AIRPOINTS DOLLARS,
VELOCITY POINTS & STATUS POINTS/CREDITS
When the alliance is launched operationally
an Airpoints Member will earn Airpoints Dollars
for flying on any regularly scheduled Virgin
Australia Group of Airlines operated flight
which carry the NZ, VA or DJ code
(excluding Pacific Island flights).
Similarly Virgin Australia will offer Velocity
Points accrual benefits and Status Credits
in accordance with the rules of the Velocity
Program which carry the NZ code (excluding
Pacific Island flights).
Airpoints members must purchase an NZ
fare to earn Airpoints Status Points.
Velocity members can earn Status Credits on
the NZ or DJ fare structure.
VELOCITY POINTS & STATUS POINTS/CREDITS
When the alliance is launched operationally
an Airpoints Member will earn Airpoints Dollars
for flying on any regularly scheduled Virgin
Australia Group of Airlines operated flight
which carry the NZ, VA or DJ code
(excluding Pacific Island flights).
Similarly Virgin Australia will offer Velocity
Points accrual benefits and Status Credits
in accordance with the rules of the Velocity
Program which carry the NZ code (excluding
Pacific Island flights).
Airpoints members must purchase an NZ
fare to earn Airpoints Status Points.
Velocity members can earn Status Credits on
the NZ or DJ fare structure.
#132
Join Date: Jan 2007
Location: Brisbane
Posts: 1,950
Can you confirm what you mean here, especially in relation to the following: (http://www.airnzagent.co.nz/assets/a...-v2.pdf#page=9)
The quoted text you give simply denotes that there are opportunities to earn points when a member of Airpoints and flying either airline. It doesn't unilaterally mean it will happen all the time under all circumstances, even if we only consider paid fares. Since it doesn't specify the extents of which points/status can be earned or not earned, the actual mechanics of this can change.
Personally it wouldn't surprise me too much. Mind you, Velocity getting a deal that allows their members to earn points and status on any NZ flight (except for Pacific Island flights) is excellent in the scheme of things. *A members can hardly get squat out of NZ unless they pay high fare buckets, except for long haul.
Whilst it has been much alluded to on these forums that Velocity may be better for some instead of Airpoints especially in terms of earn, burn and status accumulation, there hasn't been a solid thread yet to suggest that NZ are not feeling comfortable with the arrangements with Velocity in light of this kind of discussion. wayoutwest, where did you get the indications that NZ might want to talk to Velocity again about status and points earn agreements for both programs?
#133
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 21,995
...
The quoted text you give simply denotes that there are opportunities to earn points when a member of Airpoints and flying either airline. It doesn't unilaterally mean it will happen all the time under all circumstances, even if we only consider paid fares. Since it doesn't specify the extents of which points/status can be earned or not earned, the actual mechanics of this can change. ...
The quoted text you give simply denotes that there are opportunities to earn points when a member of Airpoints and flying either airline. It doesn't unilaterally mean it will happen all the time under all circumstances, even if we only consider paid fares. Since it doesn't specify the extents of which points/status can be earned or not earned, the actual mechanics of this can change. ...
When the alliance is launched operationally
an Airpoints Member will earn Airpoints Dollars
for flying on any regularly scheduled Virgin
Australia Group of Airlines operated flight
which carry the NZ, VA or DJ code
(excluding Pacific Island flights).
an Airpoints Member will earn Airpoints Dollars
for flying on any regularly scheduled Virgin
Australia Group of Airlines operated flight
which carry the NZ, VA or DJ code
(excluding Pacific Island flights).
#134
Join Date: Jan 2007
Location: Brisbane
Posts: 1,950
By extension of the semantics, the text could be read in that award flights would earn either points or status. After all, it is just another ticket for a regularly scheduled flight. But we know that that can't and doesn't happen.
Now we are just splitting hairs, but even funnier is that the paragraph you have selected refers to Airpoints members. Airpoints members already can't earn any Airpoints Dollars on DJ Saver Trans-Tasman fares, although ironically they get some if they fly DJ Australian domestic flights (even Saver fares). So in a sense Airpoints members are already being "stiffed" in this alliance (although the opportunity is supposed to be better than not being there at all). The text you provided doesn't additionally talk about what the alliance means for Velocity members - that's for Velocity and Virgin Australia to decide (ultimately, in spite of and/or as a result of any pressure or discussions with NZ).
#135
Join Date: Mar 2010
Location: NZ
Posts: 731
See here for status earning with Velocity when flying on NZ
http://www.velocityrewards.com.au/co...lass/index.htm
See here for Velocity points earning when flying on NZ
http://www.velocityrewards.com.au/co...rn/index.htm#5
You will see very limited chances on domestic flights, just like now for NZ members
http://www.velocityrewards.com.au/co...lass/index.htm
See here for Velocity points earning when flying on NZ
http://www.velocityrewards.com.au/co...rn/index.htm#5
You will see very limited chances on domestic flights, just like now for NZ members