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Old Nov 6, 2017, 3:33 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: irishguy28
Introduction

As you have been following the past thread, the Flying Blue programme will change as of 1 April 2018. In order to split the discussion from the earlier thread, we have created a new thread.

On 6 November Flying Blue has organised a press conference to inform the public about the changes to the programme. In addition, a mailing will be sent out to all members on the 6th and 7th of November and more information can be found on the designated website (link: https://explorefurther.flyingblue.com).

As an introduction, please find a summary of the changes below.

Please note that at the current time there is no difference expected to the benefits of the current tier.

Change 1: no more level miles, no more segments, but Experience Points

As of 1 April 2018 you will no longer earn level miles and segments per flight, but you will earn Experience Points (XP). The number of XP earned per flight depends on your cabin (multiplier times 2 for Premium Economy, 3 for business, 5 for La Premiere) and the type of flight (distinction between domestic, medium haul, long-haul 1/2/3).

For flights between 1 January – 31 March 2018 all earned level miles and segments will be converted into XP (1 segment = 7 XP; 1,000 level miles = 5 XP for members outside France). Please note that the highest conversion applies (it is not cumulative).

The number of XP required per tiers is:
- 100 for Silver;
- 180 for Gold;
- 300 for Platinum;
- 1,800 for Platinum Ultimate (in 2 years).

Please note that for current flyers who qualify on segments based on only intra-EU flights this could see an increase in the number of flights required. However, if you fly a mix if intra-EU and intercontinental (but qualify on segments), this will most likely see a reduction in the number of flights required to qualify.
For elite members, there is a roll-over of all XP above your tier threshold.

The rules for soft-landing have been extended. It is now no longer required to make at least 1 qualifying flight and in case you do not meet your threshold you will only drop one tier.

Change 2: number of miles earned dependent on fare paid (including fuel surcharge)

The number of award miles (for AF/KL/A5) earned is now depending on the fare paid (including fuel surcharge). Ivory members earn 4 miles per Euro, Silver 6, Gold 7 and Platinum 8.

Also earn award miles on AF/KL purchases (relating to seats, baggage and meals) according to the above schedule.

Earnings on partners remains as-is (based on fare class and distance flown).

Change 3: dynamic pricing of award tickets (on AF/KL/HV)

Another change will be that award tickets will have dynamic pricing, e.g. an award AMS-JFK could be more expensive than an award DUS-AMS-JFK. This is also in line with change 2, as flights from AMS are also more expensive than flights from DUS (you also earn more miles).

This also implies that we will see a difference in the number of miles required per flight. For example, an award from continental Europe to continental USA will currently set you back 25,000 miles for a one-way in economy. It does not matter if you fly to LAX or NYC, the number of miles is currently fixed. Under the new proposition, this will change. The cheaper flight (in this example: NYC) will see a slight reduction in the number of miles required, whilst LAX will see a slight increase in the number of miles required.

Furthermore, there will be a standard base level for the number of miles required per destination. As the standard revenue price increases, so does the number of award miles.

Change 4: status valid for 12 months (+ 3 months), personal membership year

FB will be moving away from membership year = calendar year (in case of upgrade of tier). Instead, FB will have an individual membership year. This means that after obtaining the higher tier, you will have 12 months to requalify. Benefit of this is that members are not bound by the calendar year (e.g. members who earn 20,000 level miles in a December of a given year and 20,000 level miles in January of the next year, do not have any benefit of their flights in case limited flights before/after).

I know some will feel that this is a significant downgrade compared to the current – at maximum – 27 months. Please note that based on FB information the majority of members (re)qualify in the last quarter of the year.

In addition, please note that for an Ivory member would like to go obtain Platinum in one year, as it will become more difficult, as (s)he will have to earn each threshold (so not 300 XP in the first year, but (100 + 180 + 300 = 580 XP). This is only applicable in the first year.

Change 5: changes to the co-branded American Express credit cards (FR/NL)

Currently you earn segments and level miles (on AF/KL purchases for Gold and Platinum card holders). This will change that you will receive additional XP when reaching your membership anniversary each year.
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Upcoming changes to Flying Blue in 2018

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Old Apr 1, 2018, 10:23 am
  #1231  
 
Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Gold; A3 Silver; EY Silver; SU Silver
Posts: 2,488
Originally Posted by Solevita
My flights from yesterday posted at the new rate for miles and XP. so 20 vs 28 XP and 644 vs 1200 miles! Luckily I didn't choose an intra-France flight yesterday...
Possible to get an adjustment as the flights took place before 1 April?
Keter is offline  
Old Apr 1, 2018, 10:28 am
  #1232  
 
Join Date: Aug 2006
Location: ZRH, MNL
Programs: FB Gold
Posts: 975
Originally Posted by criced
Im happy with the convert that made me abit closer to retain gold then I was before, and I like the new design in the app (got an update of KL-app this morning to.my android). But the website www.flyingblue.com is not working for me at all. I can not reach the calc to account how much XP I will earn from my next flights. Anyone having problems with the website?
Looks like the calculator has gone, which I find very bad. Two short questions:

- Is it the common census, that buying Delta coded flights in Premium Economy (booking class G) have better mileage earning than the same flights booked on AF?
- How is a multi-segment itinerary counted XP-wise? ZRH-CDG-SFO-SEA-DTW-AMS-ZRH, booking classes G (premium economy) except for AMS-ZRH (booking class Y)? 10+24+4+4+24+2 = 68 XP?

Cheers!
KL803 is online now  
Old Apr 1, 2018, 10:48 am
  #1233  
siw
 
Join Date: Feb 2017
Location: SE England
Programs: AF-KL Platinum, ALL Platinum
Posts: 756
XP-wise you just add up the XP of each flight's XP using the table with the appropriate distance groups and cabin class (first, business etc.).
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Old Apr 1, 2018, 10:49 am
  #1234  
 
Join Date: Mar 2016
Programs: Flying Blue Platinum
Posts: 177
Originally Posted by Solevita
My flights from yesterday posted at the new rate for miles and XP. so 20 vs 28 XP and 644 vs 1200 miles! Luckily I didn't choose an intra-France flight yesterday...
I have this too as I made two flights yesterday and they have put them on the new system.

A moan on Twitter should hopefully sort it. They said the new system kicked in on 1st April. Flights taken on 31st March therefore in my book that means that is the old system. Hopefully they will rectify it.
TographerE is offline  
Old Apr 1, 2018, 11:01 am
  #1235  
 
Join Date: Dec 2012
Location: DUS, BRU, POA
Programs: Skyteam E+ (FB PfL), Latam Black, LH MM, Iberia plus, HH: Diamond, Marriott Bonvoy: Plat
Posts: 1,124
Originally Posted by TographerE
I have this too as I made two flights yesterday and they have put them on the new system.

A moan on Twitter should hopefully sort it. They said the new system kicked in on 1st April. Flights taken on 31st March therefore in my book that means that is the old system. Hopefully they will rectify it.
Came back from PTY on the 30st and asked the friendly lady at the FB desk in AMS lounge 25 to credit the miles of the longhaul flight which she did and the miles posted immediately.
The lady already seemed to be expecting the incapability of the system to credit miles according to the old rules after roll out of the new system, however said one should always write to FB in case of an issue. So I guess you will be fine.
wuzziduzziman is offline  
Old Apr 1, 2018, 11:08 am
  #1236  
 
Join Date: Feb 2017
Posts: 81
Their FAQ is now offline but has been archived by archive.org. The following quote is about missing Miles and not missing XP (so it wouldn't cost to ask), but it looks like their algorithm has been updated once and for all, and that any flight not posted by the 31st of March evening will follow the new calculation rules:

What happens if I claim missing Miles from 1 April 2018 for an AIR FRANCE, KLM, JOON or HOP! flight in December 2017?
You will receive Miles according to the new earning scheme, if applicable.
AlvinMaker is offline  
Old Apr 1, 2018, 11:09 am
  #1237  
 
Join Date: Oct 2017
Location: NE England
Programs: BA, KLM
Posts: 84
Have the status expiry dates changed with the XP changes?

hi
For those who have not changed their level status with the introduction, have the expiry dates changed from say Dec 2019 to June 2019?

i was Silver yesterday, but Gold today due to XP conversion giving me 203 points, which expires 06/19. If I was already Gold on the 31/03, would my expiry date have been 31/12/19 rather than 6 months earlier which is what I am at now?
Dougy Giro is offline  
Old Apr 1, 2018, 11:26 am
  #1238  
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Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,930
Originally Posted by KL803
Looks like the calculator has gone, which I find very bad.
No, it’s not gone. I found it (the XP calculator) but it’s deeply hidden. I can’t post a link now but will do later.

Also, all the bookings in the AF and KL apps indicates the correct number of miles you will earn. I checked all of them and this is all correct. Good to know that the numbers are correct as it is not so easy to know the price before tax and the YQ surcharge.
Goldorak is online now  
Old Apr 1, 2018, 11:42 am
  #1239  
 
Join Date: Jun 2016
Location: Switzerland
Programs: AFKL Flying Blue Platinum Ultimate, Marriott Bonvoy Ambassador Elite
Posts: 369
Originally Posted by Goldorak

No, it’s not gone. I found it (the XP calculator) but it’s deeply hidden. I can’t post a link now but will do later.

Also, all the bookings in the AF and KL apps indicates the correct number of miles you will earn. I checked all of them and this is all correct. Good to know that the numbers are correct as it is not so easy to know the price before tax and the YQ surcharge.
I still have problems with a couple of flights.

The first one is a business ticket with Z KL fare + O AF fare. CAG-FCO-AMS-ZRH all KL marketed and ZRH-CDG-MXP all AF marketed.
First error is the total amount of XPs: the KL app+website reports a total of 60 XPs, that is, there are 6 XPs missing corresponding to the CAG-FCO segment, which is KL marketed / AZ operated.
I guess the problem with this flight is due with the difference between the fare code in the booking (which is J / business on the KL codeshare) and the cabin of the flight (which is *Economy* only).
I used to take full J earning with the previous scheme, so this is why I assumed 6 XPs to be gained in this case (that is, domestic business). However, the scheme always talks about earning according to the *cabin* of the flight, so ... it could also be "just" 2 XPs.

Second problem is the # of miles on the same flight. According to the ticket I received from AF and my calculations with Expert Flyer, the total fare amounts to 509 EUR (no other surcharges since this is a european MH flight), which should give me 4072 miles. However, the KL app and the KL website show a total of 3604 miles to be earned. I guess I'll have to wait for a few days before discovering how this flight will be counted...

Last edited by Andy82; Apr 1, 2018 at 11:52 am Reason: some further details.
Andy82 is offline  
Old Apr 1, 2018, 12:19 pm
  #1240  
 
Join Date: Sep 2016
Programs: Flying Blue, Accor Le Club, Hilton HHonors, Hertz Gold Plus, Avis Preferred
Posts: 477
Here is the XP calculator: https://www.flyingblue.fr/en/programme#xp
Couldn't find the miles calculator for flights on other Skyteam airlines.
SkyteamEP is offline  
Old Apr 1, 2018, 12:21 pm
  #1241  
 
Join Date: Apr 2013
Location: who knows!
Programs: FB PFL, TK Gold, PC Platinum
Posts: 442
Originally Posted by Dougy Giro
hi
For those who have not changed their level status with the introduction, have the expiry dates changed from say Dec 2019 to June 2019?

i was Silver yesterday, but Gold today due to XP conversion giving me 203 points, which expires 06/19. If I was already Gold on the 31/03, would my expiry date have been 31/12/19 rather than 6 months earlier which is what I am at now?
If you would have been gold on the 31/03 (2018) your expiry date would have been 03-2019. In the old scheme where you were gold until the end of the year plus an extension of three months. However, you still had to achieve 45000 miles by the 31/12 (2018) to re-qualify for 2019.

When is your re-qualification deadline date ? 03-2019 ?
toastedcafe is online now  
Old Apr 1, 2018, 2:12 pm
  #1242  
 
Join Date: Oct 2016
Location: AMS
Programs: Hilton Diamond, FB Plat
Posts: 312
Also an interesting one. I made platinum last year for the first time and my 'old'/current platinum card states 'Valid until 03/2019'. Then I renewed/qualified as well this year and my new (digital) one ALSO states valid until 03/2019

Did I get bamboozled in the new qualification turnover calculation?
Wunk is offline  
Old Apr 1, 2018, 2:14 pm
  #1243  
 
Join Date: Mar 2005
Location: Paris, France
Programs: Flying Blue Gold
Posts: 760
Is it just me or the new FB e-card doesn’t carry the Skyteam Elite/Elite Plus logo when transferred to Apple Wallet? That’s pretty inconvenient for those of us who travel often with Skyteam airlines, I think.
Marambio is offline  
Old Apr 1, 2018, 2:19 pm
  #1244  
 
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,647
Originally Posted by Wunk
Also an interesting one. I made platinum last year for the first time and my 'old'/current platinum card states 'Valid until 03/2019'. Then I renewed/qualified as well this year and my new (digital) one ALSO states valid until 03/2019

Did I get bamboozled in the new qualification turnover calculation?
I brought that up somewhere upthread and even reported it to customer services (admittedly, I'm quite surprised as I haven't got a response yet - they are usually pretty swift at addressing most matters). Long-story-short: I was Platinum last year (expiry date: 3/19), I requalified Platinum again during the month just gone and, still, 3/19.

G
AlicorporateUK is offline  
Old Apr 1, 2018, 2:32 pm
  #1245  
 
Join Date: Dec 2012
Location: DUS, BRU, POA
Programs: Skyteam E+ (FB PfL), Latam Black, LH MM, Iberia plus, HH: Diamond, Marriott Bonvoy: Plat
Posts: 1,124
Originally Posted by Marambio
Is it just me or the new FB e-card doesn’t carry the Skyteam Elite/Elite Plus logo when transferred to Apple Wallet? That’s pretty inconvenient for those of us who travel often with Skyteam airlines, I think.
Same here (on Android). Inconvenient indeed, hope the plastic version will still have the logo.
wuzziduzziman is offline  


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