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Does anyone have the names and titles of all the AC and AP personnel in attendance?
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No GMT for date roll-over
At the YVR DO one of the AC people said that the dates roll over at midnight GMT for reserving upgrades. I'm off to HAJ via MUC on Saturday and thought I'd give it a try since it is now Tuesday GMT and thus Saturday is only 4 days away. No go :( - I was told to call back tomorrow (and that I'd be waitlisted).
The flight shows J6 and everything else zeroed out - looks like it will be a cattle call so hopefully I get cleared for the U/G prior to departure. |
Originally Posted by The Lev
At the YVR DO one of the AC people said that the dates roll over at midnight GMT for reserving upgrades. I'm off to HAJ via MUC on Saturday and thought I'd give it a try since it is now Tuesday GMT and thus Saturday is only 4 days away. No go :( - I was told to call back tomorrow (and that I'd be waitlisted).
The flight shows J6 and everything else zeroed out - looks like it will be a cattle call so hopefully I get cleared for the U/G prior to departure. |
for some reason I don't think anyone really knows the rules except for the execs! |
Originally Posted by Ken hAAmer
Four words too many.
I guess it's lost in the abyss... |
Originally Posted by The Lev
At the YVR DO one of the AC people said that the dates roll over at midnight GMT for reserving upgrades. ....
For the other types of upgrades where you require human intervention the local time rule applied. |
Originally Posted by yyznomad
Does anyone have the names and titles of all the AC and AP personnel in attendance?
You don't have to name all, but any that you were aware of... thanks in advance... |
Selfish-Assed bumparoni.
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Originally Posted by Ken hAAmer
Four words too many.
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Originally Posted by yyznomad
Selfish-Assed bumparoni.
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Originally Posted by parnel
Were you not awake like most of the rest of us and collecting business cards?
Lucie Guillamette Charlie Mckee Empress Already had Karin Christensen's I also believe I have Leslie-Ann Vezina's. Didn't get John Ring's. Didn't get Ben Smith's. Who was the 2nd concierge? Who was the person who was there for the first half that was in charge of the timetable (I think?)... Was the person sitting to the right of Charlie part of AC... I forgot... I arrived about ten minutes late so missed 90% of the exec intros... |
Here's the list of employees that attended the event along with their title:
Ben Smith: Vice President - Planning Marcel Forget: Sr. Director, Network Planning Lucie Guillemette: Sr. Director, Network Management - USA/Int'l Leslie-Ann Vezina: Manager, Pricing Analyst - Domestic George Reeleder: Sr. Director, Marketing Andrew Yiu: Pricing Analyst - International John Ring: G.M. Airports Ops - Vancouver Captain Michael Downey: Sr. Director, Flight Ops Laureen Davies: General Manager-Passenger Sales, Western Canada Charlie McKee: Sr. Director, Strategic Marketing Zeina Gedeon: Director, Network Optimization Sandra Diem: Genral Manager, Customer Relations Management Caroline Hagan: General Manager - Call Centres Jeannette Panchuk: YVR Concierge Karin Christensen: YVR Concierge Also to address an issue that was brought up at the event - AC's participation on Flyertalk: As we mentioned at the event, we find Flyertalk to be an excellent resource to get feedback from our customers. I would be more than glad to help out with questions and clarifying matters (as Ben has been doing) that you guys have from now on. We feel that this would be very beneficial to you all. Just to keep in mind - as we are not doing this on a full time basis, we will not always be able to provide a response right away. PS - some of you know that I am 'Empress'; I am posting under my real name just to avoid confusion and Randy Peterson is aware of this. |
Welcome to FT Andrew! :D Great to see you!
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Great to see you back Emp.....errrr......Andrew! ^
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That's terrific news, Andrew. Great to have you back here. ^
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