Will Air Canada Cancel a Reservation if I Buy Two Flights?
Jan 15, 2024, 11:36 am
#211
Join Date: Nov 2013
Location: YYC
Programs: AC SE
Posts: 546
Interesting. I have a confirmed itinerary in comfort to a Caribbean destination in duplicate that I booked with their 30% promo over a month ago and both are still live.
I have a YYC-YYZ-XXX-YYZ-YYC and the same but with the last leg on a different ticket so I can stay 2 days in YYZ instead of 1. The first 3 segments are booked on the exact same flight numbers.
I wasn't aware this was against the tariff. I'll have to have a closer read.
I have a YYC-YYZ-XXX-YYZ-YYC and the same but with the last leg on a different ticket so I can stay 2 days in YYZ instead of 1. The first 3 segments are booked on the exact same flight numbers.
I wasn't aware this was against the tariff. I'll have to have a closer read.
Jan 15, 2024, 1:12 pm
#212
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,347
It's possible that it was flagged by the dupe detector and you weren't notified. I've never been notified of any booking it has cancelled - one fairly definitive observation I've made is that it never notifies if either booking involves a flight pass credit. Not applicable in your case, but I've had other situations where I know it has been flagged but I've not been notified.
Unfortunately there's no self-serve way to tell whether something has been flagged. It does apparently flag the file or put notes on it or something, so AC agents can tell if they look at the booking that something has been flagged. It's possible that's how the Concierge knew about yours.
Unfortunately there's no self-serve way to tell whether something has been flagged. It does apparently flag the file or put notes on it or something, so AC agents can tell if they look at the booking that something has been flagged. It's possible that's how the Concierge knew about yours.
At YYZ, they might miss it. I've seen the printout at YEG, and it's... smaller than you'd assume.
I'm 100% sure that's how they noticed it.
I've also had emails from SFO 3 days in advance about this, because certain concierges are that proactive. In that case I forgot I had two, so I cancelled one myself.
Neither were cancelled by the system, I ended up cancelling both of them (without any cost or penalty as a SE) as I didn't end up going to YEG as planned prior. Not really sure how they can justify cancelling flexible bookings that conflict when they could be legitimate and by some of their most valuable clients...ie: a SEMM Management Consultant that needs to travel but isn't sure if they can make the 2 pm or the 4pm, or the SE2MM IT Consultant who isn't sure if they need to be in EWR or YYZ on a given day....I'm sure we could come up with many more examples.
Isn't that the whole point of flexible bookings? They cost a TON because they are flexible and can be refunded?
Isn't that the whole point of flexible bookings? They cost a TON because they are flexible and can be refunded?
Or if you end up needing to go somewhere else, you can change without fees.
Their intention is not so you can hold space in 8 flights when in reality it would be impossible for you to take more than 1.
I mean if you're going to bring that up, you should probably mention the actual reason you know it's a problem...
Jan 19, 2024, 7:14 pm
#213
FlyerTalk Evangelist
Join Date: Nov 1999
Programs: FB Silver going for Gold
Posts: 21,808
The short answer is likely yes, although maybe not. They don't even have to be on the same flight to get flagged, they just need to conflict, in the duplicate booking detector's judgment. So you might book a totally legal YYC-YVR-YCD-YYZ-YYC trip across 2-3 itineraries with legal connections at each point, and have it be flagged by the dupe detector and possibly cancelled. Or you might have a YYC-YVR, YYC-YUL, and YYC-YOW all departing at the same time and have none of them flagged.
WS flight in question has been CXL'd 7 times already this year and arrived too late to make the connection 4x.
Feb 21, 2024, 6:03 pm
#214
Join Date: Dec 2015
Location: Canada
Programs: Alaska,AC,Avios,
Posts: 330
Does anyone know what happens if I have two tickets for the same date but from completely different cities? so for example one,
from Singapore to Toronto and then another one from Paris to Toronto.
I ask because I知 looking at bookings one year from now and I知 not 100% sure where I知 going, but Both cities are showing great prices so I want to lock them in now and decide later
from Singapore to Toronto and then another one from Paris to Toronto.
I ask because I知 looking at bookings one year from now and I知 not 100% sure where I知 going, but Both cities are showing great prices so I want to lock them in now and decide later
Feb 21, 2024, 6:45 pm
#215
Join Date: Apr 2016
Posts: 616
Does anyone know what happens if I have two tickets for the same date but from completely different cities? so for example one,
from Singapore to Toronto and then another one from Paris to Toronto.
I ask because I知 looking at bookings one year from now and I知 not 100% sure where I知 going, but Both cities are showing great prices so I want to lock them in now and decide later
from Singapore to Toronto and then another one from Paris to Toronto.
I ask because I知 looking at bookings one year from now and I知 not 100% sure where I知 going, but Both cities are showing great prices so I want to lock them in now and decide later