Husband, 10 & 12 year old daughters kicked off flight and abandoned in Rome
Aug 3, 2018, 2:25 pm
#151
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Aug 3, 2018, 2:35 pm
#152
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Versions of OP's rant (which I assume to have been written by Mrs. OP, who is a native English speaker) have appeared elsewhere in Mrs. OP's *personal* social media (and visible to the general public) since July 24. It clearly wasn't gaining any traction, so the tale limped over to FT a week later.
One would have expected the universe to start shaking and quaking the moment that AC was informed that Mrs. OP works at an INFLUENCER AGENCY. Then I found a work sample that said a lot: Mrs. OP stars in a video entitled "Give Her Bangs She Won't Regret."
With the above info, I think we can safely conclude that OP has shown a tendency to not tell it like it is; I'm going with AC on this one.
One would have expected the universe to start shaking and quaking the moment that AC was informed that Mrs. OP works at an INFLUENCER AGENCY. Then I found a work sample that said a lot: Mrs. OP stars in a video entitled "Give Her Bangs She Won't Regret."
With the above info, I think we can safely conclude that OP has shown a tendency to not tell it like it is; I'm going with AC on this one.
Aug 3, 2018, 3:23 pm
#153
Join Date: Jun 2013
Location: NYC
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Posts: 444
Versions of OP's rant (which I assume to have been written by Mrs. OP, who is a native English speaker) have appeared elsewhere in Mrs. OP's *personal* social media (and visible to the general public) since July 24. It clearly wasn't gaining any traction, so the tale limped over to FT a week later.
One would have expected the universe to start shaking and quaking the moment that AC was informed that Mrs. OP works at an INFLUENCER AGENCY. Then I found a work sample that said a lot: Mrs. OP stars in a video entitled "Give Her Bangs She Won't Regret."
With the above info, I think we can safely conclude that OP has shown a tendency to not tell it like it is; I'm going with AC on this one.
One would have expected the universe to start shaking and quaking the moment that AC was informed that Mrs. OP works at an INFLUENCER AGENCY. Then I found a work sample that said a lot: Mrs. OP stars in a video entitled "Give Her Bangs She Won't Regret."
With the above info, I think we can safely conclude that OP has shown a tendency to not tell it like it is; I'm going with AC on this one.
The OP made a video with the kids at FCO airport. The incident as recounted by the daughter is slightly different than the one posted here.
OP claims to be four rows behind in the video
He says it is "4 Grand" to fly back.
Now here is the problem part. The 12 year old recounts the following -- this is the gist of the daughter words of what happened:
Her luggage was in the wrong position.
FA says "sorry you have to turn it this way" (no mention of animosity)
Then father says "can you help my other daughter as she is too short"
FA: "sorry I cannot do that"
Father: "Why"
FA: "I am not allowed to do that"
Father: "Why: I paid for a service"
FA: No you paid for safety
And then the daughter says they were "bickering safety vs service"
And then she FA walked away.
Another FA comes and tell father why they were not allowed, in case they get injured ....
And then father says ' ok ok but I do not understand why they were not helping my daughter",
and then the FA says I need you to apologize, the original FA came, then they bicker, the FA leave, and Captain comes.
And now my grandpa is giving us miles, and we have to go at 8 something to Lisbon and stay there overnight....."
There was no claim that the FA was initially aggressive, or that she stated that it was the father's job to take care of the kids.
And the post here likely was at least heavily edited by the wife as the father calls the FAs "Hostesses" while the daughter says FA.
What likely happened with the TAP tickets is that since they were mileage tickets TAP had not confirmed them to UA.
I cannot reconcile how the father says it is costing him another 4 grand for tickets when the daughter says they got mileage tickets from grandpa. At this point they did not know that there was a problem with the TAP tickets.
At this point I am giving more of the benefit of the doubt to Air Canada. Not a good idea to tell the FA "I paid for a service" after FA said she could not lift the lugg
Social media INFLUENCER may include embellishment.
Aug 3, 2018, 3:25 pm
#154
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Plenty here forget that PIC made offload decision- so who here wishes to categorically state based on one-sided OP recollection that PIC got it wrong
come on, don’t be shy.
btw...if you say yes PIC got it wrong, then are you still willing to fly AC as obviously your making the statement about poor judgment, which ultimately why airlines still have human being behind the stick
come on, don’t be shy.
btw...if you say yes PIC got it wrong, then are you still willing to fly AC as obviously your making the statement about poor judgment, which ultimately why airlines still have human being behind the stick
Aug 3, 2018, 3:35 pm
#155
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just sue AC. frankly, it is the only way to get them to do anything. then also make sure you don't settle before you get all the correspondence that will have been generated on this already. frankly, AC's FA's think they are untouchable and lie like bags of flour on each other until they get taken to task. even unions drop lying members like bad habits.
Aug 3, 2018, 3:37 pm
#156
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The bottom line is that PIC is in charge of all aspects of the aircraft. The decision to offload a passenger is not made lightly and not made often. Nor are PIC's infants or "moody" as a general matter. Part of flying large passenger aircraft on long-haul routes is the ability to deal with stress. Thus, the issue here has nothing to do with the FA and whether the FA should or should not have done something, it has to do with an evaluation by the PIC that the passenger was a problem at ground level and potentially a greater problem at FL 39.
Would have been cleaner if AC had simply refunded the tickets on the spot and told OP that he might be happier on another carrier, but the fact remains that OP brought this on himself. The consequences flowed from his conduct.
Would have been cleaner if AC had simply refunded the tickets on the spot and told OP that he might be happier on another carrier, but the fact remains that OP brought this on himself. The consequences flowed from his conduct.
Aug 3, 2018, 3:47 pm
#157
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Why are we wasting anymore time on this.
OP has fled the scene of the crime.
what was point of post with not a single follow-up.
OP asked for input so no thanks for 11pgs of input ?
👎🏼
OP has fled the scene of the crime.
what was point of post with not a single follow-up.
OP asked for input so no thanks for 11pgs of input ?
👎🏼
Aug 3, 2018, 3:52 pm
#158
Join Date: Jun 2013
Location: NYC
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Posts: 444
I suspect no attorney would take this on contingency. And just as AC would be open to discovery, so would the plaintiff. Every text message, every discrepancy, every post would be analyzed, Could try small claims court......
Aug 3, 2018, 4:11 pm
#159
Join Date: Dec 2005
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I'm sorry but after reading this thread, all I could think of is:
"Oh no! It's the INFLUENCER AGENCY! Run for the hills!"
"Oh no! It's the INFLUENCER AGENCY! Run for the hills!"
Last edited by closecover; Aug 3, 2018 at 4:14 pm Reason: replace inaccurate word usage
Aug 3, 2018, 4:59 pm
#160
Join Date: Nov 2017
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Is that code for, if you don't comp my J flight and pay an appearance fee I'll write something nasty on FT, social media, Youtube or worse get you CBC'd?
Aug 3, 2018, 5:03 pm
#161
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My friend who is 6 months pregnant just experienced today a similar case of an AC FA refuse to help with the carry-on bag. It sounds like there is currently an active campaign by the union against helping customers with their carry-on bags.
People who work in delivery by truck (movers, furniture delivery,..), taxi and shuttle drivers carry heavy stuff all the time and it's an accepted part/risk of their job, and they are paid for it. Why can't helping paying passengers with their carry-on be part of a flight attendant's job ? Because they have a union that helps them get paid to do less ? If they don't like that part, they should look for an office job.
People who work in delivery by truck (movers, furniture delivery,..), taxi and shuttle drivers carry heavy stuff all the time and it's an accepted part/risk of their job, and they are paid for it. Why can't helping paying passengers with their carry-on be part of a flight attendant's job ? Because they have a union that helps them get paid to do less ? If they don't like that part, they should look for an office job.
Aug 3, 2018, 5:07 pm
#162
Join Date: Dec 2011
Location: West
Posts: 3,357
We always have one side of the story in any post and in any forum. If you are interested in the other side of the story, then go and look for a post from FA. Your posts as are mine always portray our own opinions. Best comments are those that reflect what is written and not what one speculates might have happen or said. OP behavior did not warrant being kicked off the plane. FA should have been kicked off.
Aug 3, 2018, 5:21 pm
#163
Join Date: Jun 2013
Location: NYC
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Posts: 444
People who work in delivery by truck (movers, furniture delivery,..), taxi and shuttle drivers carry heavy stuff all the time and it's an accepted part/risk of their job, and they are paid for it. Why can't helping paying passengers with their carry-on be part of a flight attendant's job ? Because they have a union that helps them get paid to do less ? If they don't like that part, they should look for an office job.
I would suspect the cost of having FA out on disability would be too high.
My carry on has been very heavy at times -- so bad that I thought about hiring a sherpa. When I was in my early 20s I carried a lot of camera equipment -- view camera with lenses, medium format twin lens vintage camera, 35 mm, tripod and that was heavy -- more metal used in the bodies. 20 some years later there is no way I could do that.
Aug 3, 2018, 5:29 pm
#165
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Companies don't just make policies up. It is probably as a result of a number of back injuries.