Dec 2, 2017, 8:59 pm
Last edit by: canadiancow
As per AC Signature Suite page - July 2, 2021
* Air Canada Signature Class customers travelling on an Air Canada-operated flight (to Europe, Asia and South America) originally booked and ticketed in the following booking classes will be eligible for access to the Air Canada Signature Suite: J, C, D, Z, P. Only Aeroplan flight rewards booked as a Business Class Flexible Reward or a First Class Flexible Reward in J, C, D, Z, P, I booking classes are eligible for access. All bookings in R class (including, but not limited to, eUpgrades, Last-Minute Upgrades, and AC Bid Upgrades), Aeroplan flight rewards booked as a Business Class Lowest Reward or a First Class Lowest Reward, Star Alliance Upgrade Awards, Business Class flight rewards booked and ticketed by partner airlines, and I (including Star Alliance Upgrade Awards), as well as bookings made during irregular operations where the customer was not originally booked and confirmed in one of the eligible booking classes, will be excluded. Eligible customers may not invite guests. Access to the Air Canada Signature Suite is not available to customers travelling on promotional tickets or employees.
https://www.aircanada.com/ca/en/aco/home/fly/premium-services/signature-suite.html
canadiancow's photos: https://photos.app.goo.gl/0nui9iIVxRH5nczi1
Video of Signature Suite along with menus and food shots. https://youtu.be/QDdKM735n3k
* Air Canada Signature Class customers travelling on an Air Canada-operated flight (to Europe, Asia and South America) originally booked and ticketed in the following booking classes will be eligible for access to the Air Canada Signature Suite: J, C, D, Z, P. Only Aeroplan flight rewards booked as a Business Class Flexible Reward or a First Class Flexible Reward in J, C, D, Z, P, I booking classes are eligible for access. All bookings in R class (including, but not limited to, eUpgrades, Last-Minute Upgrades, and AC Bid Upgrades), Aeroplan flight rewards booked as a Business Class Lowest Reward or a First Class Lowest Reward, Star Alliance Upgrade Awards, Business Class flight rewards booked and ticketed by partner airlines, and I (including Star Alliance Upgrade Awards), as well as bookings made during irregular operations where the customer was not originally booked and confirmed in one of the eligible booking classes, will be excluded. Eligible customers may not invite guests. Access to the Air Canada Signature Suite is not available to customers travelling on promotional tickets or employees.
https://www.aircanada.com/ca/en/aco/home/fly/premium-services/signature-suite.html
canadiancow's photos: https://photos.app.goo.gl/0nui9iIVxRH5nczi1
Video of Signature Suite along with menus and food shots. https://youtu.be/QDdKM735n3k
New VIP lounge YYZ int'l: Air Canada Signature Suite
Nov 30, 2017, 8:03 pm
#391
Join Date: Mar 2014
Location: Canada
Programs: AC SE100k, Marriott Titanium Elite, Accor Platinum, National Executive Elite
Posts: 349
Lately been favouring the YUL connection to Europe as their MLL is nicer and good enough for me for a 20min stopover.
Nov 30, 2017, 8:22 pm
#392
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,957
This just set a dangerous precedence, with more international flights coming in the next five and ten years, how long until P fare be restricted?
Also, AC seems to not have realized they just told us how much of their cabin is really revenue J lol
Nov 30, 2017, 8:25 pm
#393
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
Personally, as someone who had worked and will be working FT in product.. this type of fragmentation is pretty bad. Its bad for brand, that will lead to uncomfortable enforcements when SE use IKK for his/her SO, but more importantly, poor cabin consistency.
This just set a dangerous precedence, with more international flights coming in the next five and ten years, how long until P fare be restricted?
This just set a dangerous precedence, with more international flights coming in the next five and ten years, how long until P fare be restricted?
Nov 30, 2017, 8:27 pm
#394
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,957
It could also be a flyer who frequents UA,AA,DL.
Imagine how a SE or E would feel when he/she was turned away because he redeemed his/her miles for once.
Whatever, I said all I have to say. This impacts others way more than me. I just think its a stupid move.
Part of me hopes that AC is only doing it because its a "soft-open", that as months go on, they will ramp up their throughput rate and do the right thing.
Last edited by Jumper Jack; Nov 30, 2017 at 8:34 pm
Nov 30, 2017, 8:37 pm
#395
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
In the end, if AC wants to make it an exclusive high end lounge, the whole thing will have to be very restricted. Restricting access, retaining exclusivity, and keeping operating costs low by reducing traffic will be critical in the successful launch. Especially money wise. AC can then adjust the access policy as it feels.
Don't forget, AC has (I hope) the data on who accesses the lounge and on what fare. You can probably do the math for who is allowed to access the lounge (to be within X target) on the back of a napkin. To suggest they can't do that would worry me about their ability to operate an airline....
Nov 30, 2017, 8:42 pm
#396
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
Nov 30, 2017, 10:04 pm
#397
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
So... can I go in the lounge now or not yet?
Nov 30, 2017, 10:25 pm
#398
Join Date: Jun 1999
Location: YVR
Programs: ACSEMM QRGold SPGLifetimePlat FairmontPlat HyattD AMEXCenturion SerenaPlat TalkBoard Founding Member
Posts: 8,963
I agree, and I am convinced AC will be revising its access policy once it gets a few month of data in, especially after the holiday period which likely has a good chunk of leisure travel from FF flyers.
In the end, if AC wants to make it an exclusive high end lounge, the whole thing will have to be very restricted. Restricting access, retaining exclusivity, and keeping operating costs low by reducing traffic will be critical in the successful launch. Especially money wise. AC can then adjust the access policy as it feels.
Don't forget, AC has (I hope) the data on who accesses the lounge and on what fare. You can probably do the math for who is allowed to access the lounge (to be within X target) on the back of a napkin. To suggest they can't do that would worry me about their ability to operate an airline....
In the end, if AC wants to make it an exclusive high end lounge, the whole thing will have to be very restricted. Restricting access, retaining exclusivity, and keeping operating costs low by reducing traffic will be critical in the successful launch. Especially money wise. AC can then adjust the access policy as it feels.
Don't forget, AC has (I hope) the data on who accesses the lounge and on what fare. You can probably do the math for who is allowed to access the lounge (to be within X target) on the back of a napkin. To suggest they can't do that would worry me about their ability to operate an airline....
Nov 30, 2017, 10:34 pm
#399
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
Dec 1, 2017, 12:30 am
#400
Join Date: Sep 2010
Location: YVR
Programs: AC*SE MM, Marriott Lifetime Titanium
Posts: 4,604
Yes, LMU and BID upgrades have access to MLL, not e-upgrades. I'm not sure what class an LMU or bid upgrade books into. It's not R is it?
If they change the access rules to the Signature Suite to allow entry for Aeroplan (I), LMU and bid upgrades, then it will be consistent with the MLL access in that e-upgrades aren't eligible as they rely on your original fare class.
I suspect they'll do this but not go any further by making exemptions for SEs etc.
If they change the access rules to the Signature Suite to allow entry for Aeroplan (I), LMU and bid upgrades, then it will be consistent with the MLL access in that e-upgrades aren't eligible as they rely on your original fare class.
I suspect they'll do this but not go any further by making exemptions for SEs etc.
Dec 1, 2017, 12:58 am
#401
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,957
We should make a video like this to demand AC to open access to rest of us plebs
Dec 1, 2017, 1:15 am
#402
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,354
Yes, LMU and BID upgrades have access to MLL, not e-upgrades. I'm not sure what class an LMU or bid upgrade books into. It's not R is it?
If they change the access rules to the Signature Suite to allow entry for Aeroplan (I), LMU and bid upgrades, then it will be consistent with the MLL access in that e-upgrades aren't eligible as they rely on your original fare class.
I suspect they'll do this but not go any further by making exemptions for SEs etc.
If they change the access rules to the Signature Suite to allow entry for Aeroplan (I), LMU and bid upgrades, then it will be consistent with the MLL access in that e-upgrades aren't eligible as they rely on your original fare class.
I suspect they'll do this but not go any further by making exemptions for SEs etc.
Dec 1, 2017, 7:27 am
#404
Join Date: Oct 2008
Location: YYC
Posts: 4,035
I await the inevitable change in access policies. My bet's on SE and their guest being allowed access if in the J cabin (potentially a requirement that the SE be paid).
They are going to get an ear full at Christmas when SEs are using the miles they earned all year to take the family somewhere can't access it. I'm a definitely a prime example, as I'm highly unlikely to ever buy 4 J tickets, because the whole point of miles is to use them, so I fly paid while my wife and kids fly on points with me.
They are going to get an ear full at Christmas when SEs are using the miles they earned all year to take the family somewhere can't access it. I'm a definitely a prime example, as I'm highly unlikely to ever buy 4 J tickets, because the whole point of miles is to use them, so I fly paid while my wife and kids fly on points with me.
Dec 1, 2017, 8:47 am
#405
Join Date: Apr 2003
Location: YYZ
Programs: AC E75K, Amex Plat, NEXUS, Aman-user (not really a -junkie)
Posts: 1,721
I await the inevitable change in access policies. My bet's on SE and their guest being allowed access if in the J cabin (potentially a requirement that the SE be paid).
They are going to get an ear full at Christmas when SEs are using the miles they earned all year to take the family somewhere can't access it. I'm a definitely a prime example, as I'm highly unlikely to ever buy 4 J tickets, because the whole point of miles is to use them, so I fly paid while my wife and kids fly on points with me.
They are going to get an ear full at Christmas when SEs are using the miles they earned all year to take the family somewhere can't access it. I'm a definitely a prime example, as I'm highly unlikely to ever buy 4 J tickets, because the whole point of miles is to use them, so I fly paid while my wife and kids fly on points with me.
Anyhow, it's a numbers game and we'll see where the chips will fall.