canadiancow

I can't even convey, in words, the tone used.

Even a statement wouldn't be horrible. It's when there's a huge condescending emphasis added that it gets ridiculous.

AC cannot allow minors traveling alone (trying very hard to avoid the UM phrase) into the MLL. Fine.

But they do not need to be rude. And I totally believe that they were.

The smallest state

Rudeness, condescending attitudes, withering sighs, mumbling under the breath, slight head shaking...........all part of the way some AC employees deal with all customers.

These people really shouldn't be in the customer service business. I figure its about 20-25% of the employees in AC are like this.

karachi

we need SE tags with RFID. the line dragons would know and wouldn not need to ask those dumb questions.

Wpgjetse

That would not work. Most of the time, I don't have a SE tag on my bag. Plus, people will away try gaming the system.

The smallest state

Sounds like we've achieved bizarro world........SE's flying around without the SE baggage tag. On the other hand we have guys who were Super Elite back in 2003 who still have the tag affixed with that old tag-attacher thingee that all weathered and yellowed.

eigenvector

Or they can just use the basic etiquette that employees of countless other airlines seem to have mastered.

zeer0

Umm...you do realize you're on FlyerTalk?! Ask yourself what the main point of this website is

SparseFlyer

Does this mean that in BC I can get mad bookers but can't drink while doing it?

Edit: if I'm 18

quantumofforce

How about the walk of shame for scammers. Once you get to the front of the line if you aren't super elite they send you to the proper line and then yell "Next!"

s0ssos

I think one part is the racial discrimination that is prevalent in the US and Canada (as you can see by the recent lady who needed to have a "white" doctor for her son). There was a study done on white vs black people in New York City, and the white man was dressed very shabbily, the black man in a suit, and they monitored how people reacted when the person was wandering around in an apartment complex. The white man was asked if he needed help (as in finding his place), the black man was asked why he was there.
You are Asian, so if you don't dress as well you won't be treated as well as a white person (if you dress well, you still may not be though).

There is not so much an attitude of service here, and good service is something you "earn" almost. You will find many people here who say they have consistently good service, but they almost grovel. I don't know if you noticed, but sitting in the premium classes here passengers are very respectful, especially the frequent fliers, to the flight attendants.

But hey, you don't have any options flying in Canada, so what do you say.

s0ssos

You mean, innocent til proven guilty. Not a bum until proven otherwise? Elite until shown to be cattle?

24left

I thought I'd address this line in your post.

I respectfully disagree. Humans have a wide range of behaviours and emotions that they use to get what they want. Some use pity, some use forcefulness, some use bribery (can be emotional bribery or the other kind) and so on.

While I find a smile and showing appreciation to people in the service industry can net better results, I think it is important while flying. The last thing you need is a cranky cabin crew when you have to spend many hours with them in that metal tube. Nowhere to hide.

I will also admit that sometimes, all the possible social graces don't work - the smiling and thanking parts, and you are just stuck with nasty, cranky crew and that can be on AC or on any other airline.

I can also tell you that I've received thank you notes from crew that I've flown with. I'm hardly a wallflower, and if I'm annoyed you'll know, but I try to remember where I am and that's important when bad service or another issue come up.

Anyway, this thread is also repeating many of the point bought up in other threads.
.

Transpacificflyer

I do not travel with my *A Gold tag for security reasons. I do not wish to draw attention to myself. That also extends to clothing, and e gadgets.
You will find that valuable personnel when traveling to risky destinations are told by their internal security departments/outside consultants to remove tags, expensive bling, watches etc. as well. No expensive flashy clothes, shoes, hand bags or luggage either.
Appreciably travel to Regina or Kamloops isn't high risk. However, AC provides flights for connections to places like Caracas, Lagos, J'burg, Phnom Penh etc.

quantumofforce

That's a very good point.

My work trips to some SE Asian cities involve just jeans, t-shirt and a beat up knapsack from 2012. I go for the backpacker look. Always fun when I end up in a meeting room with people in suits and ties. I still don't understand suits and ties in S.E. Asia.

Wpgjetse

Paranoid person? Expensive bling, flashing money is one thing, but having a airline tag on your bag is way over the top. If you think by chance, someone from Caracas is on your Regina flight is "risky", believe me, some of the locals will get you well before a possible connecting pax from Caracas. BTW, is there even a *A Gold Tag?