jc94

My question would then be she was the pax in this case given only tissues? But then the article doesn't say she told the FA anything ... it just says got napkins - perhaps she was busy already writing her articles.

LoveHateRelationship

This is one time I kind of agree with AC. The J cabin lav is meant for J only and that should be enforced. The booking agent was an idiot for putting them there and telling them that it's close to the lavs. If drinks service was happening, most FAs are pretty open to letting you get by especially on single aisle aircraft. This is just making a mountain out of a molehill.

ACYYZ/SD

Spare seat covers are maintained abroad our aircraft to deal with situations away from Canadian Stations as they are not a stock item in foreign destinations. A seat cover change will address a lightly soiled/stained/damp seat. For deep saturation in the absence of a replacement:
>Remove Seat Cushion
>Remove Seat Cover
>Wrap in Plastic Garbage Bag
>Replace Seat Cover
>Add Blankets if necessary
>Log and replace at home base
(Martha Stewart would be proud)

Let it also be known that I have witnessed many scenarios were Crew members have washed and hung soiled clothes in the galley to dry, or to go as far as loaning Customers their own garments. That of course would never be newsworthy.

longtimeflyin

Now that I think of it, I'd like to equate the scenario here to the VIP cinemas that Cineplex have across Ontario.

It's a pretty fairly understood norm that VIP bathrooms are for VIP customers only. Can a VIP customer access a normal bathroom in the general cinemas? Sure.

This thread and incidents like this represent jealousy at its finest.

canopus27

... and the story is now spreading beyond just CBC.

https://www.popsugar.com/moms/Toddle...light-43658334

24left

And selective quoting by a mommy blogger.
Grandma Osmond wants this to be a major issue and so far has managed to get media attention. Maybe she realized many of the 700+ comments on the CBC page were not sympathetic to her, so off she went (with some help) to make this newsy news.

Let's see how many other families cancel their AC flights in support.

Marlin240

Well, I for one will cancel my AC flights in support. Oh wait...I'm not flying with them anytime soon.

In all seriousness, my myopic viewpoint of flying with AC on and off with my son from a 20 month old to a 4 1/2 year old have always been quite good. In fact, the FAs have never failed to be nice and accommodating within reason. The only "complaint" that I have is despite asking for and confirming kids meals, I'd say AC has been about 50% at best on this one.

In regards to his potty training days, we always took precautions and wouldn't risk not having him wear a pull-up just in case the flight encountered turbulence and he couldn't get an opportunity to go. So long as the child understands that this is a special circumstance, it does not impact the whole training purpose. My useless one-person viewpoint is that this is a lot of noise about nothing from Grannie O.

And yes, we also made sure we sat near and used the AC J washrooms. But then again we were flying in J.

longtimeflyin

The more that do the better. Those individuals should be flying WestJet. I hope the protests are fierce and rampant.

vernonc

Every time I am upset with AC with a bad experience, I am also going to insist the offending party personally call me to apologize . In addition to refunding the price of my ticket off course.
Starting with the agent at the SE desk who said I have to pay for preferred seats.

Sunny Day

I don't think when 150 people are cramped into a small confined metal box for 4 + hours together, we should be so hung up about letting your fellow passengers use the business lav. Seriously. Where is your humanity? It is only a toilet !!! Let't back this up a bit and think how crazy some of these comments are, never mind this is a child. Do you remember? you were once a child.

I was on a A321 in Y this week, full plane, 3 Lavs for all of Y to use. One of them was out of service for the whole 4 hour flight. That left 2 Lavs for all the Y passengers. The bathroom line ups were nonstop. The chaos between food carts, buy on board, drink service, garbage collection, toddlers walking. If people need to go, it is not the end of world for some of your fellow human beings to share a toilet with you.

rankourabu

oh but it is, my boss/client paid a lot for my seat to have uninterrupted access to a toilet from overentitled toddlers.

Only if "adults" who are repeatedly too drunk to fly and/or cause issues were forced to fly some other airline too....

Sometimes one just cant get rid of some people, no matter how we try.

Sunny Day

It reminds me one time I was on WJ flight between YXE-YYC-YEG. I am in row 3, with an empty seat next to me, in Plus seating. I am like, oh sweet !!! It comes with free meal and drinks and space galore.

A mom and young son get on at the very end. They go to the back and notice they were not seated together. FA frantically try to ask other passengers to help out so the mom and son can sit together. Crickets. No one offers to move. FA asks again for help the second time. Nothing. I hear the commotion in the back and wonder not a single person wants to exchange their seat? Really? FA walks to the front and I offered to give up my Plus seat for the mom and son. He was like, "Are you sure? You would give up your Plus seat for them?" It is not a big deal. I sit up here all the time and if someone else can be made whole and enjoy this experience and the food and drinks, I am more than happy to sit in the back. Both the mom and son really enjoyed the extra service and being together. They were so appreciative and as was the FA. He came back to offer me food and drinks even though technically I wasn't in Plus seats anymore.

In the end, kindness goes a long way and I can't help but to feel we need more of this than less. We can start with something small....like sharing a toilet.

canadiancow

Can I come into your house, grab some food and drink, and use the bathroom?

It's a paid service, and making three trips up front is not an issue of "it's an emergency". It's an issue of disturbing the people who paid to avoid that.

This is pretty unrelated and off-topic, so let's take it further. You have a house. I have a tent. You should trade with me, because I'll enjoy your house more than you will.

If you want to give up something you've paid for, that's fine. But it's completely ridiculous to expect others to do the same.

capedreamer

You're going to get very little empathy from this crowd.

Airlines want those paying the least to suffer so they'll be motivated to pay for things like extra legroom, priority boarding, better food, additional storage, and exclusive bathrooms.

I'm not passing a moral judgment, but the business case is pretty logical.

Sunny Day

"Can I come into your house, grab some food and drink, and use the bathroom?"

That J cabin is not your house. You get a seat in J flying from A to B. Again, this child is not asking to eat your caviar or drink your champagne. That toilet is not yours. How is a child walking by using the Lav "disturbing you"? If she does not talk to you, how is she disturbing you? Were you not once a child?

Would you have a problem if there is only one toilet that is working in Y for 100 people back there and some of them have to come up to use the Lav in J?

When I gave up my Plus seat for that mom and son, instead of feeling "why should I give up my seat, if they want to be seated together, darn it, they should pay for it". I got off the plane feeling happy and positive. Again I am not advocating J passengers to give up their seats but show some humanity when it comes to sharing your toilet.