When you request the upgrade, the page shows 8 and 26 credits respectively, but when you request an upgrade on both segments, the total amount (34) should be crossed out and be replaced by the correct amount (26).

If 26 credits are deducted from your e-upgrade account, then it's time to fill in the "e-upgrade discrepancy form", although I've never had issues with the site calculating the correct amount for "simple" itineraries like this one.

Thanks

So...it showed 26+8, then 26 at the final step, however 34 credits deducted. As you said, time to fill out the discrepancy form.
And the discrepancy form cannot be filled out till the flight has been completed.

So according to the AC website, E50k+ can update low flex HQV international fares for 11/13/24 credits based on mileage. Fine.

I'm E35k. Can I ever upgrade this? Like at the airport/OLCI or is it LMU or up-fare only?

Only working option I get on the eUp site is for J upgrades which has the co-pay that I don't want to pay.

What does it say on https://services.aircanada.com/eupgw...ice/eupgrade/# ?

For YYZ-LHR, there's a copay that increases as your fare class goes down, but you can upgrade any fare.

Two things, each flight is there twice as "Market information is unavailable." and "The purchased fare class for this flight does not allow for upgrades."

I'll be honest, it's a bereavement fare, so that may be it. But as it booked into H instead of W (Tango) I thought I might be able to make it less miserable. And it allows J with a copay.

Oh sorry, I meant on the "Preview eUpgrade requirements" section.

But a bereavement fare could easily be coded to not allow any benefits at all.

H is not necessarily Tango or Flex. It could be neither. You just can't buy one on AC.com.

The eUp charts list E50 plus.

I dunno, it comes up as Flex H in the PDF, and I was allowed to pick seats, but yeah it wouldn't surprise me if it had limits imposed. It would surprise me that AC IT was capable.

I mean at least it was $140 less than buying online at short notice.

Ah right sorry. That preview page lists credits for YBUM only. Rest don't show so guess I'm SOL without paying up to MU as a lowly E35.

Oh well. At least it's not HD or Rouge.

On AC157 tonight, AP rewards ticket. There is plenty of R space; requested upgrade at T-24 and wait-listed. Why??

Assume you mean the first leg into YYZ? Seem to be 6 unbooked seats, does seem odd unless they are planning to change aircraft.

I don't see you having any issues getting it that said!

No, actually last leg out of YYZ to YYC (maybe that has something to do with it...it is coming from YYT? But, yeah, it seems odd....I am still puzzled why the wait list. Thanks for the response.

If there's R space and the useless IT system hasn't automatically cleared you off the waitlist, just unrequest the upgrade and request it again and you should be cleared instantly. (Or call an agent to deal with it)

Did you request it through OLCI, or services.aircanada.com/eupgweb/selfservice/eupgrade/ ?

Only the latter will clear you into R space at time of request.

That was my mistake. I did it through OLCI because at the time I was also in the process of checking in so the self service would not let me do it. I just continued via OLCI. I called an agent and they could not figure it out. I talked to two agents last night. No help.

I can't seem to reverse this and have it clear.

Can I cancel my check in, go to self serve, upgrade, and then check back in???

Even after canceling check in, I seem to be stuck in some sort of IT limbo:

http://imgur.com/a/hBuja

Cancel check-in, request on eupgrade site, and check-in again.

I agree - I did this yesterday and cleared a business class upgrade on AC34 YVR-YYZ that I probably would not have cleared at the gate.

I looked at 157 earlier, the YYZ YYC upgrade list was empty ... no-one was waitlisted.

Now shows two people, one passed one waitlisted. I won't post names here in case you don't want that ... though obviously it's viewable for a few hours. And one reminds me of Mr Cow :D

Too funny.

I thought aeroplan eUps was at the airport or OLCI only?

Can I confirm an upgrade into Premium Economy and then get on the waitlist for Biz class? I don't want to miss the prem econ upgrade if biz class doesnt clear. Any thoughts?

I've always been told it's "either or" which is huge PITA.

Quick question on eupgrades to Hawaii:

1) Is Hawaii considered US or a "Sun Destination"
2) If I'm routing HNL-YVR-YYZ, would the 10 upgrade credits cover the entire journey or would I need to apply both flights separately?

Thanks!

10 credits. 4 if from high flex.
Its on the eupg page, click on preview my itin, enter from and too, and bingo.

Thanks! Haven't booked yet, trying to decide if I should buy cheap Tango or spend some extra on Flex to go after upgrade. Going midweek so loads should (hopefully) be lighter.

Depends when you are going and if there is some corp award event and the plane fills up. Most of AC all the way to Hawaii involves Rouge either from YYZ or YYC so not sure how useful the upgrade is specially on the return red eye where I would prefer to be on a lie flat.
UA fares for next spring do not seem to show much of a saving yet but you might want to save those credits and try and get what I am trying to do - which is AC Tango on the outbound and UA P fare in lie-flat on the return red eye. Price may work out to the same or a little more than Flex+eupg all the way on AC. This was possible LY but dont see those UA fares for 2018 yet.

Just received a new email...

the new STLAK Flex fares now have an eUpgrade surcharge, starting at $50, for flights within Canada. Yay Branded Fares!

https://www.aircanada.com/ca/en/aco/...ade-offer.html

Air Canada announced co-pay for lower Flex fares
 

More Economy Flex fare options now available for eUpgrades
As an Air Canada Altitude member, get the most out of your travel experience with an Economy Flex fare with features such as complimentary advance seat selection, access to the Business Class cabin with eUpgrades and 100% Altitude Qualifying Mile accumulation to help bring you closer to the next status.

More Economy Flex fares within Canada
New lower Economy Flex fares in additional booking classes are now available for flights within Canada.

For upgrades to Business Class, these new lower Flex fares (booking classes S, T, L, A, K) will require the same number of eUpgrade Credits, with an additional eUpgrade Add-on.

Economy Flex fares in booking classes M, U, H, Q, V, W, G continue to require the same number of eUpgrade Credits with no additional eUpgrade Add-on.

Consult the chart below for the booking windows, eUpgrade Credits, and Add-ons applicable for travel within Canada.

Lol what a scam
https://i.imgur.com/MsnpSDx.png

And S100K not exempt from this. They weren't exempt from the Tango add-ons either, but that's an ongoing promo, and this is a permanent change.

Just got this too.

So, this really diminishes the benefit to select a Flex fare. Whats the difference between Tango and Flex other than AQM percentage?

And here I was, gunning for SE100K to avoid these upgrade surcharges on INTL itineraries...

I just saw a mention to this. What a joke.

For the lowly ones (like me) still paying half for preferred seats it's not too bad as we get that back... but it's not a good sign at all.

Continuing the race to the bottom. eUps were hard enough before this.

Yeah, some "glitch" last week. The enhancements continue.

I remember saying it maybe just incompetent IT jumping the gun lol

And you were right. :)

Ah yes, I recall that too.

Back to UA J for my US flights post status anyway.

I am sorry, I am definitely having a senior moment today, as I am not getting the comments I am reading on this news. Isn't there is no change at all? In fact a true enhancement where they are bring Tango eUpgrade-able as a permanent option now. Booking classes "S, T, L, A, K" are Tango, isn't it?

All it seems AC is doing is free up or eliminate "Tango" and combine it in Flex. Isn't that is a comment many had made in the past on why keeping this name?

Whether they will recycle Tango to make it the UA Basic Economy fare, or come up with a new name, that I am not sure.

I don't know if you are being facetious or not... but just in case you aren't...

Air Canada has introduced Fare Families - Tango and FLEX share quite a few fare codes on domestic and transborder routes, and is only differentiated by the fare basis code. See this lengthy thread and wiki:

https://www.flyertalk.com/forum/air-...ango-flex.html