Sep 9, 2016, 9:35 pm
Last edit by: jaysona
Update: 14-Jan 2016, 00:50
The old website is in the process of being "retired"
Leaving the below here for now for the sake of posterity and reference.
Most of the old website URLs now redirect to the new "beta" website.
The old website is in the process of being "retired"
Leaving the below here for now for the sake of posterity and reference.
Accessing the "old" website.
At the moment (09-Sep-2016) accessing the old and functional website is still possible.
The procedure to access the old website requires a few steps.
1. Clear all aircanada.com related cookies and browser cache.
2. Go to this URL. https://www.aircanada.com/en/go-beta.html
3. Click on book travel Button at the top left of the screen.
Alternatively for some clicking on one the following links will work for some as well.
https://www.aircanada.com/aco/flights.do or;
https://www.aircanada.com/en/home.ht...ialSignon=true
"A digital transformation underway at Air Canada is reshaping the customer experience in almost every way"
At the moment (09-Sep-2016) accessing the old and functional website is still possible.
The procedure to access the old website requires a few steps.
1. Clear all aircanada.com related cookies and browser cache.
2. Go to this URL. https://www.aircanada.com/en/go-beta.html
3. Click on book travel Button at the top left of the screen.
Alternatively for some clicking on one the following links will work for some as well.
https://www.aircanada.com/aco/flights.do or;
https://www.aircanada.com/en/home.ht...ialSignon=true
"A digital transformation underway at Air Canada is reshaping the customer experience in almost every way"
New Air Canada Website!
Aug 24, 2016, 5:23 pm
#511
Join Date: Apr 2011
Location: YYC
Programs: AC 50k 1MM, Marriott LT Titanium Elite
Posts: 3,400
And the new site was just unable to take a payment from a cc or make a flight pass booking for me. That is wicked awesome AC. I wonder how many people are just booking on another airline because AC's primary POS system (point of sale or piece of ^%#^ both work there) doesn't actually work right now?
Last edited by ridefar; Aug 24, 2016 at 5:36 pm
Aug 24, 2016, 6:32 pm
#514
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,953
Aug 24, 2016, 7:34 pm
#515
Join Date: Jun 2014
Location: Spatially speaking or metaphysically speaking?
Programs: Aeropain: Zirconia Status; Altitude: Marianas Trench Status; UA MP: 1 Kick to the curb status
Posts: 623
Hello and welcome to Air Canada's awesome new website. We are currently experiencing higher levels of incompetence than normal. We obviously don't care about your business so go ahead and book with another airline. We know we are soooo awesome that you'll come crawling back soon. In the meantime as you try, try again to book even the simplest of itineraries, please enjoy our version of the spinning wheel of death until your computer gives up. Thank you and have a miserable day.
Aug 24, 2016, 9:01 pm
#518
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,331
Aug 24, 2016, 9:14 pm
#519
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Aug 25, 2016, 8:59 am
#521
Join Date: Jun 2010
Programs: AC SE100K , 1MM, Hilton Diamond, KLM
Posts: 579
Made a booking this morning easy until it kicked me over to the new beta site for seat selection
Not as easy as the old site. first thing one needs to get used to is reading the large font. after looking at the smaller fonts.
There is probably a reason why every thing is so large, more older hard of seeing customers.
Not as easy as the old site. first thing one needs to get used to is reading the large font. after looking at the smaller fonts.
There is probably a reason why every thing is so large, more older hard of seeing customers.
Aug 25, 2016, 9:50 am
#522
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
I might've missed this upthread, but another major gripe is the inability to print the fare summary page without the numbers (i.e. the important part) being cut off. It's like they don't want us to be able to document the fares they display or something 
Aug 25, 2016, 11:32 am
#523
Join Date: Jun 2014
Location: Spatially speaking or metaphysically speaking?
Programs: Aeropain: Zirconia Status; Altitude: Marianas Trench Status; UA MP: 1 Kick to the curb status
Posts: 623
Aug 25, 2016, 2:10 pm
#524
Join Date: Oct 2015
Location: Canada
Programs: Aeroplan E50/MM, HH gold, Nat Exec Elite, Kimpton Karma
Posts: 2,354
Did anyone else have this experience? Using Firefox this afternoon, could only get beta version. No option to switch to old site as others have mentioned upthread.
Concur with others about the beta site. Couldn't get the typical list of flight options for my route/travel days. Very irritating.
FYI, Explorer could be "tricked" into the old site.
Concur with others about the beta site. Couldn't get the typical list of flight options for my route/travel days. Very irritating.
FYI, Explorer could be "tricked" into the old site.
Aug 25, 2016, 8:15 pm
#525
Join Date: May 2016
Posts: 2,494
