Sep 9, 2016, 9:35 pm
Last edit by: jaysona
Update: 14-Jan 2016, 00:50
The old website is in the process of being "retired"
Leaving the below here for now for the sake of posterity and reference.
Most of the old website URLs now redirect to the new "beta" website.
The old website is in the process of being "retired"
Leaving the below here for now for the sake of posterity and reference.
Accessing the "old" website.
At the moment (09-Sep-2016) accessing the old and functional website is still possible.
The procedure to access the old website requires a few steps.
1. Clear all aircanada.com related cookies and browser cache.
2. Go to this URL. https://www.aircanada.com/en/go-beta.html
3. Click on book travel Button at the top left of the screen.
Alternatively for some clicking on one the following links will work for some as well.
https://www.aircanada.com/aco/flights.do or;
https://www.aircanada.com/en/home.ht...ialSignon=true
"A digital transformation underway at Air Canada is reshaping the customer experience in almost every way"
At the moment (09-Sep-2016) accessing the old and functional website is still possible.
The procedure to access the old website requires a few steps.
1. Clear all aircanada.com related cookies and browser cache.
2. Go to this URL. https://www.aircanada.com/en/go-beta.html
3. Click on book travel Button at the top left of the screen.
Alternatively for some clicking on one the following links will work for some as well.
https://www.aircanada.com/aco/flights.do or;
https://www.aircanada.com/en/home.ht...ialSignon=true
"A digital transformation underway at Air Canada is reshaping the customer experience in almost every way"
New Air Canada Website!
Aug 15, 2016, 7:21 am
#411
Join Date: Aug 2014
Location: YQB
Programs: AC SE
Posts: 2,139
Another thing. I am trying to change my meal selection for an upcoming booking. After selecting the meal I want and validating, it brings me back to the home page. When I go in again to check if it worked, for some reason it assigns me some other meal I don't want. All the time. Looks like I will have to call in to select my meal properly.
Aug 15, 2016, 10:20 pm
#412
Join Date: Dec 2011
Posts: 151
Aug 16, 2016, 5:19 am
#414
Join Date: Sep 2013
Programs: AC SE100K, AA EXP, SPG Plt, HH Dmnd
Posts: 1,507
Aug 16, 2016, 5:23 am
#415
Suspended
Join Date: Jan 2014
Location: yyz/ord
Programs: AC E50 UA1k 2MM AA EXP Royal Ambassador SPG Platinum
Posts: 1,516
However AC ability on IT has been hopeless for years and management has never cared. Actually management and AC has never cared how bad most things are at AC they still collect bonus.
Aug 16, 2016, 5:46 am
#416
Join Date: May 2013
Location: YYT/YYC/TPE
Programs: AC SE, UA, National Exec Elite, Nexus, GE
Posts: 1,810
Aug 16, 2016, 6:30 am
#418
Join Date: Jun 2010
Location: YYG
Programs: airlines and hotels and rental cars - oh my!
Posts: 3,000
If nothing else, it's certainly indicative that AC's corporate culture hasn't changed. Cut costs ruthlessly, and f*ck the passengers. Bonuses come first!
Aug 16, 2016, 7:35 am
#419
Join Date: Jan 2016
Location: YYZ
Programs: Only J via Peasant Points, 777HDPeasant or The Unexpected Virtue of Ignorance and Narcissism.
Posts: 5,957
I actually tried to use AC's mobile site. Now coming straight off building two mobile site I know the limitations.. but AC still blows me away at how bad it was. Barely functioning, extreme lag from input.
Aug 16, 2016, 8:25 am
#420
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,808
Sure the format of the new site is different, but I would have thought the underlying engine would be the same?