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Originally Posted by adam.smith
(Post 27564404)
I actually just fired up the app on my Android tablet (Galaxy Tab S2) and it works fine there.
Clearly there's some issue with my phone and the app. I'm guessing that something got busted and whatever part of the app was broken, that part somehow isn't being cleaned out when I uninstall and reinstall. Anyone with more knowledge of Android than me have any ideas how to clean this up? |
Android 6.01. Not rooted, nothing funky.
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Originally Posted by adam.smith
(Post 27564404)
I actually just fired up the app on my Android tablet (Galaxy Tab S2) and it works fine there.
Clearly there's some issue with my phone and the app. I'm guessing that something got busted and whatever part of the app was broken, that part somehow isn't being cleaned out when I uninstall and reinstall. Anyone with more knowledge of Android than me have any ideas how to clean this up? |
The phone has no external storage. Something must be surviving the uninstalls.
As a matter of fact, that reminds me that after the first time I uninstalled it and reinstalled it, even though it was telling me it couldn't get a connection and couldn't pull up my profile, it popped up some reminders for a flight I was booked on, which suggests that something is surviving the uninstall. |
Originally Posted by adam.smith
(Post 27565889)
The phone has no external storage. Something must be surviving the uninstalls.
As a matter of fact, that reminds me that after the first time I uninstalled it and reinstalled it, even though it was telling me it couldn't get a connection and couldn't pull up my profile, it popped up some reminders for a flight I was booked on, which suggests that something is surviving the uninstall. |
Originally Posted by canadiancow
(Post 27566211)
"External storage" is a technical term on Android that isn't necessarily external :p
My comment still stands, the phone has no SD card or anything else. |
Originally Posted by adam.smith
(Post 27566568)
Yes, I'm aware. I'm not as much of a rube as you think :)
My comment still stands, the phone has no SD card or anything else. |
So, after Jumper Jack posted in the ac.com/ae.com issues thread that force stopping a few times fixed it for him, I figured I would try reinstalling the app. This, after having it uninstalled for about a week and restarting my phone a few times in the process.
As I was waiting for it to download, I scrolled through the comments section on the Play Store a bit. Surprise, surprise, not only had other people had the same problem, AC had actually responded with a solution! Android System Webview is out of date. Update it from the Play Store and everything works fine again. Why none of the dozens of other apps on my phone had problems with this, who knows. |
For some reason I can't add today's flight pass reservation to the app (the last two, December 2 and December 9, added perfectly fine).
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Originally Posted by adam.smith
(Post 27652682)
So, after Jumper Jack posted in the ac.com/ae.com issues thread that force stopping a few times fixed it for him, I figured I would try reinstalling the app. This, after having it uninstalled for about a week and restarting my phone a few times in the process.
As I was waiting for it to download, I scrolled through the comments section on the Play Store a bit. Surprise, surprise, not only had other people had the same problem, AC had actually responded with a solution! Android System Webview is out of date. Update it from the Play Store and everything works fine again. Why none of the dozens of other apps on my phone had problems with this, who knows. Their WebView was out of date. I still have no idea how that affected things. That being said, I'd recommend keeping it as up to date as possible. It's a LOT better since they started distributing updates via the Play Store for it. |
Originally Posted by islandcub1
(Post 27653526)
For some reason I can't add today's flight pass reservation to the app (the last two, December 2 and December 9, added perfectly fine).
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I am also having troubles getting new bookings to show in the "your flights" section. I am booking on a FP and they aren't showing on the app. If I try to use the "retrieve another booking" tool, the reply comes back saying that it can't find the booking. I have booked about 10 flights that the app can't find.
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I sent a feedback to the app team. Not even a reply.
You don't see that from many IT shops. It is sad when all we see is things getting worse instead of better. |
Originally Posted by YEG2MM
(Post 27706915)
I am also having troubles getting new bookings to show in the "your flights" section. I am booking on a FP and they aren't showing on the app. If I try to use the "retrieve another booking" tool, the reply comes back saying that it can't find the booking. I have booked about 10 flights that the app can't find.
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Originally Posted by canadiancow
(Post 27709914)
I noticed that exact issue recently too.
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