Email Introducing AERCLUB
Dec 5, 2016, 6:52 am
#316
Join Date: Aug 2016
Location: BQH / LHR / LGW
Posts: 51
Dec 5, 2016, 7:19 am
#317
Join Date: Apr 2012
Programs: Gold Circle Prestige, Emirates Silver, Hhonors Gold, Sixt Platinum
Posts: 73
No, you cannot claim Avios for anything purchased in-person in a PC World store or directly from their website, either in the past or in the future.
There are only 2 retailers [Kildare Village (all stores) and Appleby Jewellers] where you can earn Avios for in-store purchases, as noted here (scroll down and click "On the Ground").
For all other retailers - including PC World - you would have to make your purchase online from within the Avios e-store while logged in to your Aer Club account.
There are only 2 retailers [Kildare Village (all stores) and Appleby Jewellers] where you can earn Avios for in-store purchases, as noted here (scroll down and click "On the Ground").
For all other retailers - including PC World - you would have to make your purchase online from within the Avios e-store while logged in to your Aer Club account.
Dec 5, 2016, 7:25 am
#318
Join Date: Mar 2016
Programs: AerClub - Concierge, Hertz - President's Circle
Posts: 81
Does anyone know if fast track security is still going to be available with Aer Club Silver at the remote end where it was previously available with Gold Circle, such as MAN, BHX, etc?
Dec 5, 2016, 7:33 am
#319
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,757
If and when they discontinue Fast Track at any particular location, it won't be just for Silver, and it won't be because of Aer Club's launch.
Dec 5, 2016, 7:46 am
#320
Join Date: Jan 2014
Location: EIDW
Programs: Aer Lingus Concierge, Radisson Rewards Platinum, BW Diamond, Hilton Gold
Posts: 1,969
The real question is where is fast track offered
DUB/LHR/LGW (only if checked in at the desk for the sticker)/MAN/BHX/SFO
It might work in AMS but found the KLM staff rude when I last tried it but the ground agent has changed since
Nowhere in Germany offers it, MUC really needs it for the morning flight
DUB/LHR/LGW (only if checked in at the desk for the sticker)/MAN/BHX/SFO
It might work in AMS but found the KLM staff rude when I last tried it but the ground agent has changed since
Nowhere in Germany offers it, MUC really needs it for the morning flight
Dec 5, 2016, 9:52 am
#321
Join Date: Jun 2011
Location: BHD
Programs: Aer Club Concierge, Emirates Gold
Posts: 51
Been Liaising with AL to get resolved, been ongoing for a few days now and no closer. Just provided about 10 more bits of info to see if can resolve
Dec 5, 2016, 9:54 am
#322
Join Date: Jun 2011
Location: BHD
Programs: Aer Club Concierge, Emirates Gold
Posts: 51
Fast track is offered in common to all elites (Silver up). So it's not as if they are going to take the opportunity with the switchover to weed out Silvers in some places and not others.
If and when they discontinue Fast Track at any particular location, it won't be just for Silver, and it won't be because of Aer Club's launch.
If and when they discontinue Fast Track at any particular location, it won't be just for Silver, and it won't be because of Aer Club's launch.
Dec 5, 2016, 9:55 am
#323
Join Date: Jun 2006
Posts: 5,903
Yes, I have received those emails a couple of times but can't logon. I login to AL site, it tells me to register. I do so, then get an error message.
Been Liaising with AL to get resolved, been ongoing for a few days now and no closer. Just provided about 10 more bits of info to see if can resolve
Been Liaising with AL to get resolved, been ongoing for a few days now and no closer. Just provided about 10 more bits of info to see if can resolve
Dec 5, 2016, 10:09 am
#324
Join Date: Jan 2014
Location: Sheffield, UK
Programs: BA, Emirates, IHG, Accor, Marriott, Hilton
Posts: 637
Can anyone tell me how I know log into the app? Using my email and old password it says invalid, using my username and new password it says invalid. If I reset the password it then screws up my login on the webpage!!
Dec 5, 2016, 10:17 am
#325
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,757
Yes, I have received those emails a couple of times but can't logon. I login to AL site, it tells me to register. I do so, then get an error message.
Been Liaising with AL to get resolved, been ongoing for a few days now and no closer. Just provided about 10 more bits of info to see if can resolve
Been Liaising with AL to get resolved, been ongoing for a few days now and no closer. Just provided about 10 more bits of info to see if can resolve
Dec 5, 2016, 10:17 am
#326
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,757
Forget the app for now. Can you log on to the website?
Dec 5, 2016, 10:25 am
#328
Join Date: Jun 2011
Location: BHD
Programs: Aer Club Concierge, Emirates Gold
Posts: 51
Dec 5, 2016, 10:31 am
#329
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,757
I would recommend you check the iTunes store/Google Play store and download the latest version of the app...sounds like you may not have the latest version.
If this is on your phone, wait till you are on WiFi as it should be much faster and cheaper to update the app than over the phone network.
If this is on your phone, wait till you are on WiFi as it should be much faster and cheaper to update the app than over the phone network.
Dec 5, 2016, 10:33 am
#330
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,757
Don't give up hope. They have said it will take another week or two before everyone's account is finalised. And given their history at making targets on this project, and the fact that some functionality won't apparently be ready until next year anyway, it could take longer!