T&C: Within this offer, a stay is understood as one (1) booking per Le Club Accorhotels Loyalty member, regardless of the number of rooms booked. A booking made by a member for several rooms will only count as one (1) stay.
So it should suggest that two separate bookings, for consecutive nights, (Friday - Saturday, then Saturday - Sunday) should count as two stays. I would be safe and check out in the morning and check back in later in the evening! |
Originally Posted by wilkwan
(Post 23827297)
T&C: Within this offer, a stay is understood as one (1) booking per Le Club Accorhotels Loyalty member, regardless of the number of rooms booked. A booking made by a member for several rooms will only count as one (1) stay.
So it should suggest that two separate bookings, for consecutive nights, (Friday - Saturday, then Saturday - Sunday) should count as two stays. I would be safe and check out in the morning and check back in later in the evening! Consecutive days on seperate bookings are never considered as several stays as per the general T&Cs of the le Club programme. |
Accor just keeps amazing me. My sister also joined for the promo and got a confirmation. She booked 3 stays on september the 19th. Got the first one, no problem. The second she didn't get the bonus points so she contacted Accor. They say: You are eligible, but the reception at the hotel only confirmed your booking on november the 3th in the system. So you won't get any points. Wow.
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Customercare asked me to wait 27 days to receive my bonus, so let's see what they say in 2 days when it's time to claim my 1000 points
frankly i'm not expecting much from them anymore... |
my 28 days passed and now like 2 more weeks have passed... some days ago they said - yes, indeed, you are missing points, will credit them within few days :)
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Originally Posted by EB86
(Post 23829278)
Accor just keeps amazing me. My sister also joined for the promo and got a confirmation. She booked 3 stays on september the 19th. Got the first one, no problem. The second she didn't get the bonus points so she contacted Accor. They say: You are eligible, but the reception at the hotel only confirmed your booking on november the 3th in the system. So you won't get any points. Wow.
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pretty pissed, didn't get my bonus because my stay was concerned by another promo that started earlier this summer... like i could remember all ongoing promos to make sure there is overlap :mad:
i would understand if there were 2 promos running at the same time here, i even never registered for the first one, while i did voluntarily registered for the big bonus one no surprise about members disappointed about this program :rolleyes: first, customer care answered me to wait 27 days after 27 days, they told me i could get my bonus, like they could tell me in the first place without wasting my time :rolleyes: |
I got 4000 point from this promo and 500 extra point for "stay in city center" promo for one of my last stay.
It seems sometimes Accor cumulate points for different promos, sometimes doesn't... |
I have got all of the points after 2-3 days from the stay
16/11/2014 16/11/2014 LCAH SEPT. OFFER 3 0 4000 16/11/2014 16/11/2014 Points Accelerator 0 171 15/11/2014 16/11/2014 Mercure Melbourne Therry Street 1 356 03/11/2014 03/11/2014 LCAH SEPT. OFFER 2 0 3000 03/11/2014 03/11/2014 GET DOUBLE 0 754 03/11/2014 03/11/2014 Points Accelerator 0 362 02/11/2014 03/11/2014 Mercure Queenstown Resort 1 754 21/09/2014 21/09/2014 LCAH SEPTEMBER OFFER 0 1000 21/09/2014 21/09/2014 GET DOUBLE 0 171 21/09/2014 21/09/2014 Points Accelerator 0 41 19/09/2014 20/09/2014 Novotel Auckland Airport 1 171 So, I am just wondering how is it possible to wait for one month. Maybe you werent properly registered or so. Maybe some of the hotels post points with a delay and that causing problems. Dunno. |
Originally Posted by Jacek_C
(Post 23852914)
I have got all of the points after 2-3 days from the stay
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now 42 days after 1st stay I got my 1000 pts.
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Also got all the points a few days after the stay. I am quite pissed off though, as I managed to make the third reservation AFTER the validity date... :o Aargh! (and thus will not make it to Gold)
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Originally Posted by Airlib
(Post 23870961)
Also got all the points a few days after the stay. I am quite pissed off though, as I managed to make the third reservation AFTER the validity date... :o Aargh! (and thus will not make it to Gold)
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Originally Posted by njf63
(Post 23900057)
And I screwed myself by stupidly rebooking my 3rd stay as a bonus points rate giving me 1500 instead of 4000 ..... DOHHHHHH!!!!! :mad:
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Not that it matters that much, but for the record, I know of at least 2 people that had an offer of 1,000 + 4,000 + 5,000 points for 10,000 total. I don't know why their offer was different.
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