March 3rd, 2012 System Integration Master Thread (PSS)
Mar 8, 2012, 11:46 am
#1456
Suspended
Join Date: Jun 2007
Location: MEL/LAX/JFK
Programs: UA 1K(0.7MM) Hilton Gold/La Quinta Gold
Posts: 897
We have a limited choice to fly with from Australia to USA and is a deal breaker for Australian's. We do the 14 hour flight to get anywhere outside of Australia with United.
You might not seem it is important, but it is to Australian United Customers.
Rather than clutter up the thread with non-sense comments, I would suggest you go back to reading unless you have something to offer.
Mar 8, 2012, 11:47 am
#1457
Join Date: Mar 2012
Programs: UA Global Services
Posts: 4
Guess I'm lucky overall; all my miles and everything are intact. But, I have to agree, UA's top travelers in the world got lost in this conversion. I would have thought UA would have made at least GS and 1K their top priority in terms of ensuring they (we) are all set.
Mar 8, 2012, 11:50 am
#1458
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,359
Actually it is for many Australian United Customers.
We have a limited choice to fly with from Australia to USA and is a deal breaker for Australian's. We do the 14 hour flight to get anywhere outside of Australia with United.
You might not seem it is important, but it is to Australian United Customers.
Rather than clutter up the thread with non-sense comments, I would suggest you go back to reading unless you have something to offer.
We have a limited choice to fly with from Australia to USA and is a deal breaker for Australian's. We do the 14 hour flight to get anywhere outside of Australia with United.
You might not seem it is important, but it is to Australian United Customers.
Rather than clutter up the thread with non-sense comments, I would suggest you go back to reading unless you have something to offer.
Mar 8, 2012, 11:54 am
#1459
Join Date: Jun 2004
Location: NY
Programs: UA GS Virgin Gold
Posts: 14
Its absolutely shocking that they aren't doing anything for GS.
Mar 8, 2012, 12:22 pm
#1460
Join Date: Jan 2010
Location: LAX
Posts: 177
UA Insider can you confirm, is there free (alcohol) drinks on the LAX/SFO-SYD & versa legs in Y (Coach) with the new UA?
The new Website says we must pay now, this has not been in PMUA, with the exception of a brief payment system that was reversed.
We Australian's are thirsty to know
The new Website says we must pay now, this has not been in PMUA, with the exception of a brief payment system that was reversed.
We Australian's are thirsty to know
Yes, HKG is not SYD
but I'm hoping that it's at least one data point suggesting UA will continue free alcohol on all TPAC flights.
Mar 8, 2012, 12:36 pm
#1461
Join Date: Aug 2010
Posts: 36
Where did my miles go?
2 days ago I had 20,628 PQM miles today balance shows 1,600Did this happen to anyone else?
Mar 8, 2012, 12:52 pm
#1462
Moderator: Mileage Run, United Airlines; FlyerTalk Evangelist
Join Date: Jan 2004
Location: The City/Honolulu
Programs: UA 3MM; Hyatt Glob*****; Hilton Diamond
Posts: 14,473
As for my new website issue of the day, this morning I am showing the following on My Account under Reservations:
There is no date on the "flight."
Mar 8, 2012, 12:52 pm
#1463
Join Date: May 2004
Programs: UA 1K 2MM, BA Gold, SQ TPP
Posts: 1,487
Premier Qualifying Miles not displaying (PQM). Some members are not seeing their correct PQMs. If the difference in PQMs takes the member below a specific Premier status threshold, the Premier status has dropped as well. Resolutions are in progress (updated 6:30a, March 8)
Mar 8, 2012, 1:22 pm
#1465
Join Date: Apr 2009
Location: SFO
Programs: UA 1K/MM, AA GLD
Posts: 1,709
Mar 8, 2012, 1:29 pm
#1466
Suspended
Join Date: Jun 2007
Location: MEL/LAX/JFK
Programs: UA 1K(0.7MM) Hilton Gold/La Quinta Gold
Posts: 897
Mar 8, 2012, 1:52 pm
#1467
FlyerTalk Evangelist
Join Date: Oct 2005
Location: San Francisco
Programs: UA 1K/1MM, Marriott Tit
Posts: 18,236
From today's WSJ:
"Spokesman Rahsaan Johnson said the migration of data for elite-level members and other active fliers had been completed."
Maybe Mr. McCartney got that wrong - but this isn't even close to correct from what I read here, and my own experience.
A big
"Spokesman Rahsaan Johnson said the migration of data for elite-level members and other active fliers had been completed."
Maybe Mr. McCartney got that wrong - but this isn't even close to correct from what I read here, and my own experience.
A big
Mar 8, 2012, 1:57 pm
#1468
FlyerTalk Evangelist
Join Date: Jul 2003
Location: BOS, PVG
Programs: United 1K and 1MM, Marriott Ambassador
Posts: 10,000
From today's WSJ:
"Spokesman Rahsaan Johnson said the migration of data for elite-level members and other active fliers had been completed."
Maybe Mr. McCartney got that wrong - but this isn't even close to correct from what I read here, and my own experience.
A big
"Spokesman Rahsaan Johnson said the migration of data for elite-level members and other active fliers had been completed."
Maybe Mr. McCartney got that wrong - but this isn't even close to correct from what I read here, and my own experience.
A big
Lie
Mar 8, 2012, 2:00 pm
#1469
Join Date: Dec 2005
Location: Olympia, WA
Programs: AK, DL,UA
Posts: 360
Not sure if this is the right thread, so moderators please feel free to move it.
In the next few months I have a few itineraries purchased that involve segments on LH.
Because I purchased the flights before the changeover on united.com, I still have the LH record locators (new site doesn't show them anymore...bummer). A few days after the changeover, all my reservations showed up normally on LH's site. After checking today, some segments are missing in one of my itineraries.
Should I be worried? I once had a United segment dissappear when I viewed my reservation on LH's site, and LH couldn't check me into that flight on departure day, had to sort things out in FRA. But in this case, the LH segments are missing.
In the next few months I have a few itineraries purchased that involve segments on LH.
Because I purchased the flights before the changeover on united.com, I still have the LH record locators (new site doesn't show them anymore...bummer). A few days after the changeover, all my reservations showed up normally on LH's site. After checking today, some segments are missing in one of my itineraries.
Should I be worried? I once had a United segment dissappear when I viewed my reservation on LH's site, and LH couldn't check me into that flight on departure day, had to sort things out in FRA. But in this case, the LH segments are missing.
Yesterday I did a booking online (multi segment, since point to point would not work) that involved LH segments as well.
As has been previously noted the LH booking codes are not displaying on the UA website "my itineraries", so I called LH (USA) with my eticket# to get my conf. code (in order to use the LH website to select seating) and the agent told me I had 2 confirmation codes and 2 etickets associated in their system.
I wrote it all down and went onto the LH website & saw that my trip is broken up on their website, and neither booking contains the entire trip.
Could this be the source of TomKoski's problem quoted above?
Is there a fix you can suggest?
Mar 8, 2012, 2:11 pm
#1470
Join Date: Mar 2011
Location: Colorado
Programs: Lifetime UA 1K, Lifetime Hilton Diamond, Lifetime Marriott Bonvoy Titanium
Posts: 1,261
With all the posts I'm not sure if this has been answered.
After 3/3 my GPUs (SWUs) went from 6 to 4.
My YTD EQMs went from 52K to zero (although the segments are still correct).
Has Shannon said how long we should wait until we report these issues?
After 3/3 my GPUs (SWUs) went from 6 to 4.
My YTD EQMs went from 52K to zero (although the segments are still correct).
Has Shannon said how long we should wait until we report these issues?