Originally Posted by Vulcan

How about extending everybody's status 1 month into 2013, so that status will expire 2/23/13. It seems like the least they can do for their status passengers who aparently are going to not get promoted benefits for a good part of March 2012.

Originally Posted by blueman2

Minor bug in web site: GPUs are showing up as 5 on the main page, but when I click on it, it shows the correct 7 I actually have. just a minor issue.

Originally Posted by exerda

Do you have the UA or CO credit card? The issue seems to be that the BP priority for credit card holders (5) is overriding everything else.

Originally Posted by MarkedMan

I realize ... I figure this is going to be low on the list right now. I'm not going to stress over this particular issue.

If I were in their shoes top priorities right now would be

1) making sure reservations are behaving (duplications, seat assignments and other oddities on direct flights, inability to synch etc etc) because this affects us all directly as to getting on a plane
2) proper recognition of flyer credentials - GS and 1K not being properly accounted for is grim
3) proper crediting of miles and eqm - who would want to go and have to figure it out and clean it up after the fact???
4) what's going on with the upgrade systems - pissing too many people off

That's going to keep them all busy for a while. I've found three issues that are pretty minor so far:

- the award activity is being sorted by month instead of year/month, meaning 12/11 activity shows up before 3/12
- every time I am logging in now my username is cleared out and I am asked to re-enter it; it started last night, so clearly some new code was pushed into the system to fix something and it broke this
- multiple destination itins are having a hard time picking up *A inventory, and even UA codeshare inventory, when the itin contains a city pair that is not served by any UA flight. Example, if I do SFO-LHR, then two days later LHR-PRG, say, the LHR-PRG options are sparse indeed, a couple of choices, both UA codeshares, neither of them with LH. This is something I do very frequently, and there should be loads of LH flights through FRA and MUC. Already reported I believe. I am not checking for UA only flights of course.

Each of these is a little more inconvenient than the previous one, but none are deal breakers. I am pretty sure folks in UA understand how critical it is that they address the major issues, and many of the smaller ones too, given how this reflects on the company as a whole.

The only thing I would say is that when you make decisions on technology that are not driven by the relative quality of the technology itself, nor by the relative impact of the decision, you will deflate your tech team at best (and, at worst, the better folks will leave). I'm not saying other reasons for making these decisions aren't valid, but you will pay a price for it; seen it many times. I hope it's been accounted for, and we don't find ourselves in a scenario of "things worse than expected" and the company finding itself in an unexpected hole as a result.

Originally Posted by RobOnLI

UA Insider - I'm hoping you can clarify this further. I have two "TAK TH (TKT)" reservations that show up on the homepage of united.com. However, neither of them show up in my Current, Past or Cancelled reservations list when I look at my account details.
-RM

Originally Posted by dmodemd

Just noticed on the GPU issue that now when I hover, the total is now ALSO incorrect and matches what is on the page... Maybe getting worse on the way to getting better?

Originally Posted by PHLGovFlyer

Interesting. I have pretty much the same thing. One odd reservation to TAK TH (TKT) that doesn't actually link to any flights and can't be cancelled

Like everything else with the website I'm going to give this a few more days to be resolved.

Originally Posted by goalie

*This itinerary did have the red "a modification has been made....please call" message which has since been removed but it still lists the waitlisted segment with a red "this flight is waitlisted" and I can see a full separate seat map on the waitlisted segment in addition to my two confirmed segments so for my education, is the way should show?(

Originally Posted by shyraddish

I logged in to change my reservation (which doesn't work on the new site) and noticed that I've been downgraded to Premier Platinum from 1K. I called them and they said there's a system glitch. Is anyone experiencing this problem? I converted to the new Mileage Plus # and this problem started!

Originally Posted by halls120

It's good to see you still have a sense of humor!