Feb 14, 2015, 12:53 pm
Last edit by: 747FC
The ExpertFlyer support by email is at [email protected]
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
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Searches currently not working:
To search AA upgrades:
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
--------------------
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
ExpertFlyer.com Help Desk Thread
May 1, 2015, 6:10 am
#931
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; Accor Plat; IHG Diamond-Amb; Meliá & HH & Marriott Gold
Posts: 5,450
EF subscribers can choose whether or not to receive "feature announcements or other general subscriber notices".
I want "feature announcements" and imagine most subscribers do. I do not want spam like today's "please take a Frequent Business Traveler Magazine survey" and "vote for us in the GlobeRunner Awards" message.
Please expand the options to allow your paying customers to decide whether they want this kind of message.
I want "feature announcements" and imagine most subscribers do. I do not want spam like today's "please take a Frequent Business Traveler Magazine survey" and "vote for us in the GlobeRunner Awards" message.
Please expand the options to allow your paying customers to decide whether they want this kind of message.
May 1, 2015, 9:50 am
#932
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
May 1, 2015, 9:56 am
#933
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
IIRC, you already have this for US (F and J look in the same place on domestic flights) and AY in Y (discount vs full Y are distinguished).
May 1, 2015, 10:19 am
#934
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
With AY we cheat and internally use the PE cabin designation for one of those, however JL already has an actual PE cabin, so we can't do that.
We'll do some research and figure it out, however the original issue remains. When showing the "discount" economy seat map for JL, they may show those Occupied seats as Blocked, implying possible availability later where there is none.
May 14, 2015, 10:39 am
#936
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
May 15, 2015, 6:42 am
#937
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
A question, if I may please, about married sectors / segments and availability alerts.
I'm looking at an itinerary that's AAA-BBB-CCC. Because of the airline's married sector approach, the whole itinerary currently has L2. AAA-BBB on its own is showing L9, but BBB-CCC on its own is LC.
Ideally, what I'd like to do is to be alerted if availability on the whole AAA-CCC itinerary drops below L2. However, setting alerts for each individual sector gives results corresponding to L9 and LC respectively.
Is there any way round this, or is this simply a limitation inherent in the way that EF works?
I'm looking at an itinerary that's AAA-BBB-CCC. Because of the airline's married sector approach, the whole itinerary currently has L2. AAA-BBB on its own is showing L9, but BBB-CCC on its own is LC.
Ideally, what I'd like to do is to be alerted if availability on the whole AAA-CCC itinerary drops below L2. However, setting alerts for each individual sector gives results corresponding to L9 and LC respectively.
Is there any way round this, or is this simply a limitation inherent in the way that EF works?
May 15, 2015, 9:10 am
#938
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
A question, if I may please, about married sectors / segments and availability alerts.
I'm looking at an itinerary that's AAA-BBB-CCC. Because of the airline's married sector approach, the whole itinerary currently has L2. AAA-BBB on its own is showing L9, but BBB-CCC on its own is LC.
Ideally, what I'd like to do is to be alerted if availability on the whole AAA-CCC itinerary drops below L2. However, setting alerts for each individual sector gives results corresponding to L9 and LC respectively.
Is there any way round this, or is this simply a limitation inherent in the way that EF works?
I'm looking at an itinerary that's AAA-BBB-CCC. Because of the airline's married sector approach, the whole itinerary currently has L2. AAA-BBB on its own is showing L9, but BBB-CCC on its own is LC.
Ideally, what I'd like to do is to be alerted if availability on the whole AAA-CCC itinerary drops below L2. However, setting alerts for each individual sector gives results corresponding to L9 and LC respectively.
Is there any way round this, or is this simply a limitation inherent in the way that EF works?
Jun 24, 2015, 10:38 pm
#940
Join Date: Apr 2008
Location: People's Republic of HotTubistan
Posts: 1,408
For ExpertFlyer Voice:
As of 2130 hours US Pacific Daylight Time on Wednesday, 24 June, I get an error message reading "Access to Website Blocked" when I try to log in to ExpertFlyer.
AFAIK, my subscription is in good order.
Any idea what's up?
As of 2130 hours US Pacific Daylight Time on Wednesday, 24 June, I get an error message reading "Access to Website Blocked" when I try to log in to ExpertFlyer.
AFAIK, my subscription is in good order.
Any idea what's up?
Jun 25, 2015, 8:20 am
#941
Join Date: Dec 2009
Location: WAS
Posts: 3,010
If you have any questions about using ExpertFlyer or wish to report any issues, please email them at [email protected].
Jun 26, 2015, 5:35 am
#942
Join Date: Nov 2013
Location: DC/NOVA
Programs: AA Gold, SPG Gold, HHonors Gold
Posts: 192
US Airways Award Availability Stripped?
I received multiple alerts this morning about some domestic flights I was monitoring award inventory (DCA-LGA, specifically monitoring for a decrease in availability) and when I logged into EF, I noted the results no longer match with AA.com or BritishAirways.com. Temporary glitch?
Jun 26, 2015, 9:25 am
#943
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
I received multiple alerts this morning about some domestic flights I was monitoring award inventory (DCA-LGA, specifically monitoring for a decrease in availability) and when I logged into EF, I noted the results no longer match with AA.com or BritishAirways.com. Temporary glitch?
Jul 1, 2015, 9:52 am
#945
Join Date: Nov 2003
Location: Scottsdale, AZ, USA
Programs: HHonors Diamond, Marriott LT Plat, AA LT Plat, DL Silver
Posts: 501
Why does class of service availability change on a particular flight when putting in different connections. Example: BOS DCA PHX on July 25th: Flying on US 2142 and connecting to US 563, EF shows F9 and X5 on flight 563. Flying on US 2139 and connecting to US 563 (the same flight from DCA to PHX), EF shows F8 X1 on flight 563. Doesn't make sense to me! Any explanation? Thx for your insight!