#91
Starwood Lurker , Dec 27, 2010 12:40 pm
Company Representative - Starwood
Feb 13, 2019Quote:
Only if you want to delay the transfer by getting SPG customer service involved with having to do an airline transfer follow-up. With American Airlines AAdvantage that should delay it three or more weeks when they reject it.Originally Posted by RoarAhead
Is it possible to transfer from my SPG account to someone else's AA account? I seem to recall there's no option to put in a different account name but please correct me if I'm wrong.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
#92
AA (and possibly other major airlines) now requires that points be deposited with THREE days. SPG batches the transfers, and it can take up to two weeks for the points to transfer. If you've booked through AA on an AA partner airline, AA cannot extend the deadline, and you'll lose your reservation after 3 days. The SPG program is otherwise a great program, but it lags its competitors badly in this crucial administrative area (Membership Rewards, for example, transfers more or less instantly). Has anyone found a way to work around this major shortcoming?
#93
Quote:
Originally Posted by RoarAhead
Is it possible to transfer from my SPG account to someone else's AA account? I seem to recall there's no option to put in a different account name but please correct me if I'm wrong.
Does the AA account name need to be the same as SPG account name ?
#94
Starwood Lurker , Jan 24, 2011 1:17 pm
Company Representative - Starwood
Quote:
If you want the transfer to go through without follow-up being required, yes.Originally Posted by galaxy88
Does the AA account name need to be the same as SPG account name ?
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
#95
Quote:
[email protected]
So I have just (last Friday) thought I had transferred 25,000 miles from my SPG account into my wife's AAdvantage account. (Before reading this thread). Not credited to her account yet, and I guess never will be. How long will it take for AA to bounce the request back to SPG? I assume the points will end up back in my SPG account? Is there anything I need to do at this time? Thanks.Originally Posted by Starwood Lurker
If you want the transfer to go through without follow-up being required, yes.[email protected]
#96
What is the current timeline for transferring SPG to AA? Is there a particular day of the week that transfer batch is processed or that the miles get deposited into an AA account?
Would appreciate any input from experts. Looking to do a transfer for an upcoming award and want plan out the timing of holding the award seats (which are currently available) and ticketing the held reservation once the SPG points transfer to AA post.
Would appreciate any input from experts. Looking to do a transfer for an upcoming award and want plan out the timing of holding the award seats (which are currently available) and ticketing the held reservation once the SPG points transfer to AA post.
#97
Starwood Lurker , Mar 28, 2011 1:42 pm
Company Representative - Starwood
Quote:
On the 15th day after your transfer was requested, you can call SPG and ask them for an airline transfer follow-up. Affinity will contact AAdvantage to confirm that they have rejected the transfer. If you ask for the transfer to be cancelled, which IMHO is really the only viable option, then the Starpoints will be returned to your account when that takes place.Originally Posted by whumpf
So I have just (last Friday) thought I had transferred 25,000 miles from my SPG account into my wife's AAdvantage account. (Before reading this thread). Not credited to her account yet, and I guess never will be. How long will it take for AA to bounce the request back to SPG? I assume the points will end up back in my SPG account? Is there anything I need to do at this time? Thanks.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
#98
Quote:
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
After almost 30 days and 3 calls to customer service I have finally gotten the points back in my SPG account.Originally Posted by Starwood Lurker
On the 15th day after your transfer was requested, you can call SPG and ask them for an airline transfer follow-up. Affinity will contact AAdvantage to confirm that they have rejected the transfer. If you ask for the transfer to be cancelled, which IMHO is really the only viable option, then the Starpoints will be returned to your account when that takes place.Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
#99
Quote:
.
Assuming both account names match exactly:Originally Posted by jeelele
What is the current timeline for transferring SPG to AA? Is there a particular day of the week that transfer batch is processed or that the miles get deposited into an AA account?.
1. Transfer by Saturday ( can be later, but I have not tried).
2. Get the miles deposited on Wednesday.
#100
SanDiego1K , May 6, 2011 5:20 pm
Community Director Emerita
I can confirm that points transferred on Wednesday and Thursday (two batches) posted the following Wednesday.
#103
MikeFromTokyo , May 24, 2011 11:07 am
I have been waiting for over a month now to get some AA miles from a recent Starwood stay. I have the account set up to transfer all stays automatically to AA miles, and I see on spg.com that the points have been deducted from my SPG account for transfer to AA.
Should I wait a bit more, or is it time to call customer service?
Should I wait a bit more, or is it time to call customer service?
#104
It's been a while since I last transfered points from SPG to AA. Last time I transferred points from SPG to AA they posted on Sunday. I'm reading now that they are posting on Wednesday. Are they still also posting on Sunday?
Cheers.
Gpeso8
Cheers.
Gpeso8
#105
Starwood Lurker II , May 25, 2011 3:02 am
Company Representative - Starwood
Quote:
Should I wait a bit more, or is it time to call customer service?
Do give Customer Care a call. Originally Posted by MikeFromTokyo
I have been waiting for over a month now to get some AA miles from a recent Starwood stay. I have the account set up to transfer all stays automatically to AA miles, and I see on spg.com that the points have been deducted from my SPG account for transfer to AA.Should I wait a bit more, or is it time to call customer service?
Thank you.
[email protected]
Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd