Jun 5, 2017, 6:48 am
Last edit by: plunet
Wiki last updated: 21 July 2017 18:00 UTC
Summary of key traveller experiences and feedback on this forum since Mid-June
Some specific data points from other travellers:
(but there is a lot more valuable information if you can trawl back through the thread)
#753 CAI-LHR-DOH been offered as alternative for ex-CAI 4 days prior to 1st sector.
#772 KUL-DOH-LXR reroute to CAI and IST refused
#792 AUH-DOH-DPS by QR rebooked to DXB-HKG-DPS by CX
#794 Australia-DOH-HBE rebooked as DOH-BEY on QR on 2nd attempt.
#808 CAI>DOH>BOS>DOH>CAI rebooked to KRT and date change
#818 SYD-DOH-CAI changed to SYD-DOH-KWI-CAI, layovers optimed and +Qatar stopover
#830 and #840 Economy ICN-DOH-DXB rebooked onto CX ICN-HKG-DXB
#849 ex-CAI ininaries changed to ex-AMM but needed to HUACA a few times.
#856 CAI-DOH-BKK changed to FCO-DOH-BKK all on QR
#868 DFW-DOH-HBE changed to DFW-DOH-LCA all on QR 2 weeks out.
#906 Unable to get LXR-DOH-HKG-BNE rerouted until 72 hours prior
#927 CAI-DOH-BKK rebooked onto CAI-BAH-AMM on Gulf DOH-BKK (on QR) and return back to AMM
#966 DXB-DOH (award ticket) was changed to DXB-KWI-DOH on Kuwait+QR 48hrs in advance
#966 DOH-CAI (2 award tickets) were changed to DOH-BEY on QR 48 hours advance
#966 CAI-DOH-MUC (paid business) were changed to BEY-DOH-MUC 72 hours advance
#981 HKT-DOH-DWC (J/F tix) change to HKT-DOH-KWI all on QR 10 days out.
#985 ex-LXR ticket rerouted by OTA as CAI-BEY-DOH outside the 72 hr window
#1004 BKK-DOH-CAI in F rebooked as BKK-DOH-BEY in QR F, BEY-CAI in C on ME
#1005 HEL-DOH-DXB rebooked HEL-DOH-MCT on QR and MCT-DXB on Oman once ticket status went to unconfirmed.
#1057 MAN-DOH-DXB rebooked as MAN-LHR-DXB on BA (had to HUACA 3 times)
#1141 Multiple ex-CAI itineraries CAI-DOK-BKK return in J, CAI-DOH-LHR return in J, CAI-DOH-BKK single in F changed to all be ex-KWI. Had to HUACA 3 times.
#1157 LXR-DOH-NRT booked in January, flight changed to CAI-DOH-NRT
#1172 Rebooked CAI-(F)-DOH(J)-BKK to CAI-(C/ME)-BEY-(F)-DOH-(C)-BKK at 77hrs from departure
#1173 Rebooked at QR office HBE-DOH-DPS to HBE-IST-DOH-DPS on TK/TK/QR and improved timing on DOS-DPS segment
Offical guidance from QR website as of mid July:
What Happened
On the 6th of June flights from Qatar to Bahrain, Egypt, Saudi Arabia, and the United Arab Emirates (and vice versa) were suspended.
This includes all Qatar flights between Doha and Abu Dhabi, Abha, Alexandria–Borg el Arab, Bahrain, Buraydah, Cairo, Dammam, Dubai–Al Maktoum, Dubai–International, Gassim, Hofuf, Jeddah, Luxor, Madinah, Ras Al Khaimah, Riyadh, Sharjah, Tabuk, Ta'if and Yanbu.
Adding to this at 00:00 (UTC) on the 6th of June restrictions were put in place limiting flights to Doha to one particular corridor through the airspace of Bahrain. This has since been relaxed to two specific corridors through Bahrain airspace with a second corridor up the Saudi Arabia the new addition.
All other flights to other Qatar Airways destinations including the Maldives are still operating although some have delays due to the extended time required to avoid restricted airspace.
There are a couple of routes that are having to make fuel stops in Athens or Muscat but this seems to be dependent on the type of aircraft as well.
Details on the Airspace can be found here - https://www.flightradar24.com/blog/f...ain-and-egypt/
What about my Flights to other destinations?
Flights to Europe, Asia, Pacific and Norte America are operating as per schedule with minimal delays. There is no need to contact QR regarding these services.
Flights between Doha and Souto America are facing delays due to longer times and/or need for a technical stop-over. Flights to GRU and EZE are 2hr to 5hrs longer.
Flight between Doha and Africa/Middle East have longer flights times due to the airspace restrictions. Some routes like Doha to Khartoum have felt the full force of the restrictions with the flight now taking 2hr 30 mins longer than normal.
Qatar has begun to re-time flights to ensure the network continues running smoothly. Changes have been since Monday 12 June 2017, so it is advised to check your flight status and times on the Qatar website.
What about my flight to a suspended destination?
If you are due to fly in the next few days, search for alternative routings and note them down.
24 hours before your scheduled departure time, contact your LOCAL QR office, and ask for their assistance. Advise them that you have found an alternative routing which you would be willing to accept and see if they will book it for you.
If you are due to fly more than 5 days from today, try and relax. Do not panic and please do not call QR as you are blocking the lines for those flying in the next 24 hours. At this stage, Qatar is only offering options to those who are traveling in the next 24 hours.
Currently, people in the thread have suggested that Qatar is rebooking on flights through Muscat, Kuwait, Amman, Istanbul, Mumbai, Beirut, Athens and Tunis.
You can only get a refund if your booking is to one of the destinations listed at the top! (The number of people asking QR on Twitter for a refund of other flights is amazing)
What about other airlines?
Most other carriers in and out of Doha are still operating except for Air Arabia, Air Arabia Egypt, Air Cairo, EgyptAir, Emirates, Etihad, FlyDubai, Rotana Jet and Saudia.
Most other carriers are using the new restricted routes into Doha although provided the aircraft is not registered in Qatar they are allowed to use the Saudi Arabia or Egypt Airspace.
Timeline of Events:
5 June 2017
- UAE, KSA, Bahrain and Egypt withdraw licenses and close airspace
- All MS flights between CAI and DOH was zeroed out
- All GF flights between BAH and DOH closed for sale
- All QR flights between DOH and CAI closed for sale
- All QR staff travel was canceled
6 June 2017
- Airspace Restriction came into effect at 00:00 (UTC)
- All QR flights between DOH and UAE/Bahrain/KSA closed for sale
- QR flights between DOH and MLE still bookable
- QR Charters 3 aircraft from Jeddah to Muscat
7 June 2017
- QR Charters an aircraft from Jeddah to Kuwait
8 June 2017
- Qatar Airways website blocked in the UAE
- Qatar Airways offices in the UAE, Saudi Arabia and Bahrain close
11 June 2017
- Second flight corridor added along the Saudi Arabia Coast
13 June 2017
- UAE Relaxes rules allowing non Qatari registered aircraft to use their airspace to/from Qatar but they are still not allowing flights between the UAE and Qatar from any operators.
- Egypt Relaxes rules allowing non Qatari registered aircraft to use their airspace to/from Qatar. The new rules also allow for non Qatar or Egypt registered aircraft to operate flights between the two countries.
14 June 2017
- Agreement between QR and BA/A3 on reticketing passengers (link below)
Further information:
- QR Travel Alert http://support.qatarairways.com/hc/e...bile_site=true
- QR FAQs http://support.qatarairways.com/hc/e...002369667-FAQs
- QR Charter flights arranged from Jeddah KSA to Muscat Oman http://support.qatarairways.com/hc/e...Muscat-to-Doha
- QR agreement with BA & A3 to reticket their flights http://www.flyertalk.com/forum/qatar...r-help-qr.html
- Political background and latest updates: http://www.bbc.com/news/world-middle-east-40155829
Summary of key traveller experiences and feedback on this forum since Mid-June
- Policy statement (link) for the travel industry issued 15th June 2017
- Refund is always an option, but very varied experiences of how quickly the refund is processed, from a few days to "still waiting". Some experiences of passengers being pressurised into taking refunds when this is not necessary if you can wait.
- If you want to reroute from a closed destination to another middle east destination still served by QR, you might be able to do this as early as 30 days from 1st sector, although we have had reports of rerouting at 6 weeks out.
- Where QR have to reroute onto other carriers, long haul reroutes typically onto BA, CX and TK seem to be quoted most often. In the Gulf region ME, KU, WY are quoted most often. Although RJ is a OneWorld carrier and should be a parter for QR, they are not accepting QR rerouted tickets.
- Status of reservations for travel to affected destinations typically changes to "Unconfirmed" 7 days ahead of travel.
- If your booking was via a 3rd party or agent you probably can't get Qatar to change the ticket until 72 hours before the first sector. 3rd parties and agents seem to be offering refunds rather than rerouting, although there has been some success if you can show them the QR rebooking policy document.
- There has been a very mixed bag of reports of how QR are handling rebooking. Some people have no luck getting itineraries changed before 72 hours before departure, but others do. So some good advice is to always be polite but if you don't get what you want, then thank the agent for their time and HUACA (hang up and call again) - preferably after you have had a drink and have calmed down, and maybe calling a different office.
Some specific data points from other travellers:
(but there is a lot more valuable information if you can trawl back through the thread)
#753 CAI-LHR-DOH been offered as alternative for ex-CAI 4 days prior to 1st sector.
#772 KUL-DOH-LXR reroute to CAI and IST refused
#792 AUH-DOH-DPS by QR rebooked to DXB-HKG-DPS by CX
#794 Australia-DOH-HBE rebooked as DOH-BEY on QR on 2nd attempt.
#808 CAI>DOH>BOS>DOH>CAI rebooked to KRT and date change
#818 SYD-DOH-CAI changed to SYD-DOH-KWI-CAI, layovers optimed and +Qatar stopover
#830 and #840 Economy ICN-DOH-DXB rebooked onto CX ICN-HKG-DXB
#849 ex-CAI ininaries changed to ex-AMM but needed to HUACA a few times.
#856 CAI-DOH-BKK changed to FCO-DOH-BKK all on QR
#868 DFW-DOH-HBE changed to DFW-DOH-LCA all on QR 2 weeks out.
#906 Unable to get LXR-DOH-HKG-BNE rerouted until 72 hours prior
#927 CAI-DOH-BKK rebooked onto CAI-BAH-AMM on Gulf DOH-BKK (on QR) and return back to AMM
#966 DXB-DOH (award ticket) was changed to DXB-KWI-DOH on Kuwait+QR 48hrs in advance
#966 DOH-CAI (2 award tickets) were changed to DOH-BEY on QR 48 hours advance
#966 CAI-DOH-MUC (paid business) were changed to BEY-DOH-MUC 72 hours advance
#981 HKT-DOH-DWC (J/F tix) change to HKT-DOH-KWI all on QR 10 days out.
#985 ex-LXR ticket rerouted by OTA as CAI-BEY-DOH outside the 72 hr window
#1004 BKK-DOH-CAI in F rebooked as BKK-DOH-BEY in QR F, BEY-CAI in C on ME
#1005 HEL-DOH-DXB rebooked HEL-DOH-MCT on QR and MCT-DXB on Oman once ticket status went to unconfirmed.
#1057 MAN-DOH-DXB rebooked as MAN-LHR-DXB on BA (had to HUACA 3 times)
#1141 Multiple ex-CAI itineraries CAI-DOK-BKK return in J, CAI-DOH-LHR return in J, CAI-DOH-BKK single in F changed to all be ex-KWI. Had to HUACA 3 times.
#1157 LXR-DOH-NRT booked in January, flight changed to CAI-DOH-NRT
#1172 Rebooked CAI-(F)-DOH(J)-BKK to CAI-(C/ME)-BEY-(F)-DOH-(C)-BKK at 77hrs from departure
#1173 Rebooked at QR office HBE-DOH-DPS to HBE-IST-DOH-DPS on TK/TK/QR and improved timing on DOS-DPS segment
Offical guidance from QR website as of mid July:
Passengers who have purchased their tickets from Qatar Airways have the following options to refund their tickets:
For tickets booked on qatarairways.com, they can:
Passengers who have purchased their Qatar Airways tickets through a Travel Agency can request their refund from the issuing Travel Agent.
For tickets booked on qatarairways.com, they can:
- Go to Refund requests;
- They can approach their nearest Qatar Airways Office; or
- They can call the Qatar Airways contact Centre at +974 4022 0072
- Contact their nearest Qatar Airways Office; or
- Call Qatar Airways Contact Centre on +974 4022 0072
Passengers who have purchased their Qatar Airways tickets through a Travel Agency can request their refund from the issuing Travel Agent.
Within the Kingdom of Saudi Arabia, UAE, Kingdom of Bahrain and Egypt please use: https://refundsapp1.blueivysync.com/...er-refund.html
This is a different web form as the Qatar website is blocked from some of these countries.
This is a different web form as the Qatar website is blocked from some of these countries.
For further information and FAQs please visit: http://support.qatarairways.com/hc/e...002369667-FAQs
On the 6th of June flights from Qatar to Bahrain, Egypt, Saudi Arabia, and the United Arab Emirates (and vice versa) were suspended.
This includes all Qatar flights between Doha and Abu Dhabi, Abha, Alexandria–Borg el Arab, Bahrain, Buraydah, Cairo, Dammam, Dubai–Al Maktoum, Dubai–International, Gassim, Hofuf, Jeddah, Luxor, Madinah, Ras Al Khaimah, Riyadh, Sharjah, Tabuk, Ta'if and Yanbu.
Adding to this at 00:00 (UTC) on the 6th of June restrictions were put in place limiting flights to Doha to one particular corridor through the airspace of Bahrain. This has since been relaxed to two specific corridors through Bahrain airspace with a second corridor up the Saudi Arabia the new addition.
All other flights to other Qatar Airways destinations including the Maldives are still operating although some have delays due to the extended time required to avoid restricted airspace.
There are a couple of routes that are having to make fuel stops in Athens or Muscat but this seems to be dependent on the type of aircraft as well.
Details on the Airspace can be found here - https://www.flightradar24.com/blog/f...ain-and-egypt/
What about my Flights to other destinations?
Flights to Europe, Asia, Pacific and Norte America are operating as per schedule with minimal delays. There is no need to contact QR regarding these services.
Flights between Doha and Souto America are facing delays due to longer times and/or need for a technical stop-over. Flights to GRU and EZE are 2hr to 5hrs longer.
Flight between Doha and Africa/Middle East have longer flights times due to the airspace restrictions. Some routes like Doha to Khartoum have felt the full force of the restrictions with the flight now taking 2hr 30 mins longer than normal.
Qatar has begun to re-time flights to ensure the network continues running smoothly. Changes have been since Monday 12 June 2017, so it is advised to check your flight status and times on the Qatar website.
What about my flight to a suspended destination?
If you are due to fly in the next few days, search for alternative routings and note them down.
24 hours before your scheduled departure time, contact your LOCAL QR office, and ask for their assistance. Advise them that you have found an alternative routing which you would be willing to accept and see if they will book it for you.
If you are due to fly more than 5 days from today, try and relax. Do not panic and please do not call QR as you are blocking the lines for those flying in the next 24 hours. At this stage, Qatar is only offering options to those who are traveling in the next 24 hours.
Currently, people in the thread have suggested that Qatar is rebooking on flights through Muscat, Kuwait, Amman, Istanbul, Mumbai, Beirut, Athens and Tunis.
You can only get a refund if your booking is to one of the destinations listed at the top! (The number of people asking QR on Twitter for a refund of other flights is amazing)
What about other airlines?
Most other carriers in and out of Doha are still operating except for Air Arabia, Air Arabia Egypt, Air Cairo, EgyptAir, Emirates, Etihad, FlyDubai, Rotana Jet and Saudia.
Most other carriers are using the new restricted routes into Doha although provided the aircraft is not registered in Qatar they are allowed to use the Saudi Arabia or Egypt Airspace.
Timeline of Events:
5 June 2017
- UAE, KSA, Bahrain and Egypt withdraw licenses and close airspace
- All MS flights between CAI and DOH was zeroed out
- All GF flights between BAH and DOH closed for sale
- All QR flights between DOH and CAI closed for sale
- All QR staff travel was canceled
6 June 2017
- Airspace Restriction came into effect at 00:00 (UTC)
- All QR flights between DOH and UAE/Bahrain/KSA closed for sale
- QR flights between DOH and MLE still bookable
- QR Charters 3 aircraft from Jeddah to Muscat
7 June 2017
- QR Charters an aircraft from Jeddah to Kuwait
8 June 2017
- Qatar Airways website blocked in the UAE
- Qatar Airways offices in the UAE, Saudi Arabia and Bahrain close
11 June 2017
- Second flight corridor added along the Saudi Arabia Coast
13 June 2017
- UAE Relaxes rules allowing non Qatari registered aircraft to use their airspace to/from Qatar but they are still not allowing flights between the UAE and Qatar from any operators.
- Egypt Relaxes rules allowing non Qatari registered aircraft to use their airspace to/from Qatar. The new rules also allow for non Qatar or Egypt registered aircraft to operate flights between the two countries.
14 June 2017
- Agreement between QR and BA/A3 on reticketing passengers (link below)
Further information:
- QR Travel Alert http://support.qatarairways.com/hc/e...bile_site=true
- QR FAQs http://support.qatarairways.com/hc/e...002369667-FAQs
- QR Charter flights arranged from Jeddah KSA to Muscat Oman http://support.qatarairways.com/hc/e...Muscat-to-Doha
- QR agreement with BA & A3 to reticket their flights http://www.flyertalk.com/forum/qatar...r-help-qr.html
- Political background and latest updates: http://www.bbc.com/news/world-middle-east-40155829
Qatar Airways - UAE, KSA, Bahrain and Egypt withdraw licenses and close airspace
Jul 22, 2017, 8:36 pm
#1201
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
We always fly carry-on only, so I don't know. We had to go to a transit desk in MCT to get the EY BPs. (The transit desk had five agents working, one labeled "first/business class" but he was helping someone, as were three of the others, so we went to the one that was free, but he said we had to go to one agent (one of the three helping others) as he was the only one who could issue EY BPs.)
Jul 23, 2017, 3:30 pm
#1202
Join Date: May 2006
Posts: 1,913
We always fly carry-on only, so I don't know. We had to go to a transit desk in MCT to get the EY BPs. (The transit desk had five agents working, one labeled "first/business class" but he was helping someone, as were three of the others, so we went to the one that was free, but he said we had to go to one agent (one of the three helping others) as he was the only one who could issue EY BPs.)
Jul 23, 2017, 4:53 pm
#1203
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
I am also curious about this and makes sense if you are on a partner award that QR in DOH won't give you anything EY related. I know going via MCT or KWI or really the only 2 ways to do this close by to the Emirates. I definitely wouldn't recommend going via KWI as that is a much more hectic airport but there is no visa while MCT will be much easier to re-check bags but yes there is the dreaded visa payment fee potential.
I did CAI-AMM-DOH and also DOH-MCT-AUH.
Jul 24, 2017, 4:59 pm
#1205
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
Jul 24, 2017, 9:29 pm
#1206
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,269
I want to make a date change to an itinerary in September. The new departure date that I want is more than 72 hours later than the current departure date. How will they handle? I will have to wait until 72 hours+72 hours etc. etc.
Thoughts/Advice/Experience? Thanks.
Thoughts/Advice/Experience? Thanks.
Jul 25, 2017, 1:58 am
#1207
Join Date: Jul 2017
Posts: 7
Depends on the route but as long as you are willing to accept their rebooking options (e.g. rebooking you on TK) they are willing to change dates up to 30 days prior to your flight. So based on my experiences with them so far, I suggest to wait a few more days and then give them a call.
Jul 25, 2017, 6:44 am
#1208
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,269
Depends on the route but as long as you are willing to accept their rebooking options (e.g. rebooking you on TK) they are willing to change dates up to 30 days prior to your flight. So based on my experiences with them so far, I suggest to wait a few more days and then give them a call.
Jul 25, 2017, 10:19 am
#1209
Join Date: Jul 2011
Location: UK
Programs: BAEC GGL, HHonors Diamond, IHG Uninspired, Marriott Bonvoy Titanium, UK AMEX Plat
Posts: 2,152
My experience on a HEL-DOH-DXB return flight. Around 5 days out, the outbound flight just vanished from my booking. It didn't show as cancelled, it was just gone, as viewed on the Qatar site or the Qatar app.
At T-71.5, I gave BA a ring to see if they could still rebook as per this rebooking help policy from June, but ended up getting put through to Qatar after a very long wait. (Most of that was BA on the phone waiting, they called me back once they'd got through and had a chat!)
Qatar initially offered Turkish, but asked if I had another airline preference. I asked for BA, and they said that would be fine, then went off and looked up options. Only BA was offered HEL-LHR, not the Finnair codeshares. Went for that, ticket re-issued. I double checked on the BA app before hanging up, and saw that they'd re-issued my business + first class ticket as only economy! When I pointed this out, they put me back on hold for a while, before saying it was fixed to all business. I asked about First, knowing that there wasn't any space showing, and they said they couldn't give First as there was no space, rather than policy, which might bode well for the return. The booking class for both legs, once fixed, is now J for both, which is good for avios
I was told to ring Qatar directly at T-72 for the return, not go via BA. They said at T-72 they could rebook my return on my choice of partner airline.
From first call to BA, to hanging up with Qatar with a corrected ticket, took 90 minutes...
At T-71.5, I gave BA a ring to see if they could still rebook as per this rebooking help policy from June, but ended up getting put through to Qatar after a very long wait. (Most of that was BA on the phone waiting, they called me back once they'd got through and had a chat!)
Qatar initially offered Turkish, but asked if I had another airline preference. I asked for BA, and they said that would be fine, then went off and looked up options. Only BA was offered HEL-LHR, not the Finnair codeshares. Went for that, ticket re-issued. I double checked on the BA app before hanging up, and saw that they'd re-issued my business + first class ticket as only economy! When I pointed this out, they put me back on hold for a while, before saying it was fixed to all business. I asked about First, knowing that there wasn't any space showing, and they said they couldn't give First as there was no space, rather than policy, which might bode well for the return. The booking class for both legs, once fixed, is now J for both, which is good for avios
I was told to ring Qatar directly at T-72 for the return, not go via BA. They said at T-72 they could rebook my return on my choice of partner airline.
From first call to BA, to hanging up with Qatar with a corrected ticket, took 90 minutes...
Jul 26, 2017, 1:47 pm
#1211
Join Date: Aug 2015
Location: SIN
Posts: 1,098
Huca huca huca
I finally called to make some changes to my early August flight to HBE (not T-72). I called the US call center. The wait times were pretty ok (under 5 min). I wanted SIN-DOH-LCA, because that's one of the better locations for me to catch a flight to ARN to catch my next day ARN-DOH-AKL QR flight (why did I do this to myself?)
Agent 1:
He was a helpful guy, but for some reason or other, he couldn't get LCA for me. Instead, I was offered AMM, BEY, ADD, DAM, ALP, KRT, JIB. The second option was flying on Turkish. I hung up after thanking him for his time.
Agent 2:
He's probably the most unhelpful, and quite frankly, somewhat hostile. I was asking him for other options, and he pretty much shut me down and said, "We're protecting you, not changing your flight plans for you". Yikes! I hung up rather quickly.
Agent 3:
Success! He took two mins to check if LCA was an option, got approval. I fed him the flight numbers I wanted, and it was done within 10 min.
Agent 1:
He was a helpful guy, but for some reason or other, he couldn't get LCA for me. Instead, I was offered AMM, BEY, ADD, DAM, ALP, KRT, JIB. The second option was flying on Turkish. I hung up after thanking him for his time.
Agent 2:
He's probably the most unhelpful, and quite frankly, somewhat hostile. I was asking him for other options, and he pretty much shut me down and said, "We're protecting you, not changing your flight plans for you". Yikes! I hung up rather quickly.
Agent 3:
Success! He took two mins to check if LCA was an option, got approval. I fed him the flight numbers I wanted, and it was done within 10 min.
Jul 27, 2017, 9:27 am
#1212
Join Date: Jan 2017
Posts: 55
In fact, it was changed to CAI AMM DOH NRT. He flew with Royal Jordanian on CAI AMM sector and flew with Qatar Airways on AMM DOH and DOH NRT sectors.
Jul 28, 2017, 2:19 am
#1213
Join Date: Mar 2006
Location: UK
Programs: BA GGL, BA LTG/GFL, Honors Diamond, Accor Platinum, Bonvoy Silver
Posts: 718
Today, at T-42 days, Myflights notified me that the DOH-DXB leg of my next upcoming trip has been cancelled. That's alot earlier than previously.
My prior trip earlier this month was cancelled at ~T-6 days. I was told I could do nothing until T-72 hrs, other than rebook on TK.
I had a bit of faff (3 HUACA, quoting expertflyer fare bucket availability, quoting their own rebooking guidelines) at T-72 trying to rebook to BA last time, so I will enquire again if refund options are applicable now as they have cancelled the flight, even if it's way ahead of T-72.
My prior trip earlier this month was cancelled at ~T-6 days. I was told I could do nothing until T-72 hrs, other than rebook on TK.
I had a bit of faff (3 HUACA, quoting expertflyer fare bucket availability, quoting their own rebooking guidelines) at T-72 trying to rebook to BA last time, so I will enquire again if refund options are applicable now as they have cancelled the flight, even if it's way ahead of T-72.
Jul 28, 2017, 7:13 am
#1214
Join Date: Sep 2006
Posts: 2
I have HBE - DOH first class ticket.
Qatar airways offered these options
1) HBE-IST(TK) IST-DOH(QR)
2)CAI-IST(TK) IST=DOH(QR)
3)CAI-BEY (ME) BEY-DOH(QR)
4)CAI=ATH(A3) ATH=DOH(QR)
I chose 4) Agean and Qatar airways(all business class). Qatar airways call staff were very kind.
Qatar airways offered these options
1) HBE-IST(TK) IST-DOH(QR)
2)CAI-IST(TK) IST=DOH(QR)
3)CAI-BEY (ME) BEY-DOH(QR)
4)CAI=ATH(A3) ATH=DOH(QR)
I chose 4) Agean and Qatar airways(all business class). Qatar airways call staff were very kind.
Jul 28, 2017, 11:58 am
#1215
Join Date: Dec 2016
Programs: AA Executive Platinum, AF Platinum,TK and A3 Gold
Posts: 233
Hi
I would like to know what happens with my ticket if i have not accepted what I have been offered.
I am suppose to flight tomorrow 29/07 but i understand I can change the dates up to one week.
I have LXR(A)-DOH-MPM(J) rtn.
thanks
I would like to know what happens with my ticket if i have not accepted what I have been offered.
I am suppose to flight tomorrow 29/07 but i understand I can change the dates up to one week.
I have LXR(A)-DOH-MPM(J) rtn.
thanks