Jun 5, 2017, 6:48 am
Last edit by: plunet
Wiki last updated: 21 July 2017 18:00 UTC
Summary of key traveller experiences and feedback on this forum since Mid-June
Some specific data points from other travellers:
(but there is a lot more valuable information if you can trawl back through the thread)
#753 CAI-LHR-DOH been offered as alternative for ex-CAI 4 days prior to 1st sector.
#772 KUL-DOH-LXR reroute to CAI and IST refused
#792 AUH-DOH-DPS by QR rebooked to DXB-HKG-DPS by CX
#794 Australia-DOH-HBE rebooked as DOH-BEY on QR on 2nd attempt.
#808 CAI>DOH>BOS>DOH>CAI rebooked to KRT and date change
#818 SYD-DOH-CAI changed to SYD-DOH-KWI-CAI, layovers optimed and +Qatar stopover
#830 and #840 Economy ICN-DOH-DXB rebooked onto CX ICN-HKG-DXB
#849 ex-CAI ininaries changed to ex-AMM but needed to HUACA a few times.
#856 CAI-DOH-BKK changed to FCO-DOH-BKK all on QR
#868 DFW-DOH-HBE changed to DFW-DOH-LCA all on QR 2 weeks out.
#906 Unable to get LXR-DOH-HKG-BNE rerouted until 72 hours prior
#927 CAI-DOH-BKK rebooked onto CAI-BAH-AMM on Gulf DOH-BKK (on QR) and return back to AMM
#966 DXB-DOH (award ticket) was changed to DXB-KWI-DOH on Kuwait+QR 48hrs in advance
#966 DOH-CAI (2 award tickets) were changed to DOH-BEY on QR 48 hours advance
#966 CAI-DOH-MUC (paid business) were changed to BEY-DOH-MUC 72 hours advance
#981 HKT-DOH-DWC (J/F tix) change to HKT-DOH-KWI all on QR 10 days out.
#985 ex-LXR ticket rerouted by OTA as CAI-BEY-DOH outside the 72 hr window
#1004 BKK-DOH-CAI in F rebooked as BKK-DOH-BEY in QR F, BEY-CAI in C on ME
#1005 HEL-DOH-DXB rebooked HEL-DOH-MCT on QR and MCT-DXB on Oman once ticket status went to unconfirmed.
#1057 MAN-DOH-DXB rebooked as MAN-LHR-DXB on BA (had to HUACA 3 times)
#1141 Multiple ex-CAI itineraries CAI-DOK-BKK return in J, CAI-DOH-LHR return in J, CAI-DOH-BKK single in F changed to all be ex-KWI. Had to HUACA 3 times.
#1157 LXR-DOH-NRT booked in January, flight changed to CAI-DOH-NRT
#1172 Rebooked CAI-(F)-DOH(J)-BKK to CAI-(C/ME)-BEY-(F)-DOH-(C)-BKK at 77hrs from departure
#1173 Rebooked at QR office HBE-DOH-DPS to HBE-IST-DOH-DPS on TK/TK/QR and improved timing on DOS-DPS segment
Offical guidance from QR website as of mid July:
What Happened
On the 6th of June flights from Qatar to Bahrain, Egypt, Saudi Arabia, and the United Arab Emirates (and vice versa) were suspended.
This includes all Qatar flights between Doha and Abu Dhabi, Abha, Alexandria–Borg el Arab, Bahrain, Buraydah, Cairo, Dammam, Dubai–Al Maktoum, Dubai–International, Gassim, Hofuf, Jeddah, Luxor, Madinah, Ras Al Khaimah, Riyadh, Sharjah, Tabuk, Ta'if and Yanbu.
Adding to this at 00:00 (UTC) on the 6th of June restrictions were put in place limiting flights to Doha to one particular corridor through the airspace of Bahrain. This has since been relaxed to two specific corridors through Bahrain airspace with a second corridor up the Saudi Arabia the new addition.
All other flights to other Qatar Airways destinations including the Maldives are still operating although some have delays due to the extended time required to avoid restricted airspace.
There are a couple of routes that are having to make fuel stops in Athens or Muscat but this seems to be dependent on the type of aircraft as well.
Details on the Airspace can be found here - https://www.flightradar24.com/blog/f...ain-and-egypt/
What about my Flights to other destinations?
Flights to Europe, Asia, Pacific and Norte America are operating as per schedule with minimal delays. There is no need to contact QR regarding these services.
Flights between Doha and Souto America are facing delays due to longer times and/or need for a technical stop-over. Flights to GRU and EZE are 2hr to 5hrs longer.
Flight between Doha and Africa/Middle East have longer flights times due to the airspace restrictions. Some routes like Doha to Khartoum have felt the full force of the restrictions with the flight now taking 2hr 30 mins longer than normal.
Qatar has begun to re-time flights to ensure the network continues running smoothly. Changes have been since Monday 12 June 2017, so it is advised to check your flight status and times on the Qatar website.
What about my flight to a suspended destination?
If you are due to fly in the next few days, search for alternative routings and note them down.
24 hours before your scheduled departure time, contact your LOCAL QR office, and ask for their assistance. Advise them that you have found an alternative routing which you would be willing to accept and see if they will book it for you.
If you are due to fly more than 5 days from today, try and relax. Do not panic and please do not call QR as you are blocking the lines for those flying in the next 24 hours. At this stage, Qatar is only offering options to those who are traveling in the next 24 hours.
Currently, people in the thread have suggested that Qatar is rebooking on flights through Muscat, Kuwait, Amman, Istanbul, Mumbai, Beirut, Athens and Tunis.
You can only get a refund if your booking is to one of the destinations listed at the top! (The number of people asking QR on Twitter for a refund of other flights is amazing)
What about other airlines?
Most other carriers in and out of Doha are still operating except for Air Arabia, Air Arabia Egypt, Air Cairo, EgyptAir, Emirates, Etihad, FlyDubai, Rotana Jet and Saudia.
Most other carriers are using the new restricted routes into Doha although provided the aircraft is not registered in Qatar they are allowed to use the Saudi Arabia or Egypt Airspace.
Timeline of Events:
5 June 2017
- UAE, KSA, Bahrain and Egypt withdraw licenses and close airspace
- All MS flights between CAI and DOH was zeroed out
- All GF flights between BAH and DOH closed for sale
- All QR flights between DOH and CAI closed for sale
- All QR staff travel was canceled
6 June 2017
- Airspace Restriction came into effect at 00:00 (UTC)
- All QR flights between DOH and UAE/Bahrain/KSA closed for sale
- QR flights between DOH and MLE still bookable
- QR Charters 3 aircraft from Jeddah to Muscat
7 June 2017
- QR Charters an aircraft from Jeddah to Kuwait
8 June 2017
- Qatar Airways website blocked in the UAE
- Qatar Airways offices in the UAE, Saudi Arabia and Bahrain close
11 June 2017
- Second flight corridor added along the Saudi Arabia Coast
13 June 2017
- UAE Relaxes rules allowing non Qatari registered aircraft to use their airspace to/from Qatar but they are still not allowing flights between the UAE and Qatar from any operators.
- Egypt Relaxes rules allowing non Qatari registered aircraft to use their airspace to/from Qatar. The new rules also allow for non Qatar or Egypt registered aircraft to operate flights between the two countries.
14 June 2017
- Agreement between QR and BA/A3 on reticketing passengers (link below)
Further information:
- QR Travel Alert http://support.qatarairways.com/hc/e...bile_site=true
- QR FAQs http://support.qatarairways.com/hc/e...002369667-FAQs
- QR Charter flights arranged from Jeddah KSA to Muscat Oman http://support.qatarairways.com/hc/e...Muscat-to-Doha
- QR agreement with BA & A3 to reticket their flights http://www.flyertalk.com/forum/qatar...r-help-qr.html
- Political background and latest updates: http://www.bbc.com/news/world-middle-east-40155829
Summary of key traveller experiences and feedback on this forum since Mid-June
- Policy statement (link) for the travel industry issued 15th June 2017
- Refund is always an option, but very varied experiences of how quickly the refund is processed, from a few days to "still waiting". Some experiences of passengers being pressurised into taking refunds when this is not necessary if you can wait.
- If you want to reroute from a closed destination to another middle east destination still served by QR, you might be able to do this as early as 30 days from 1st sector, although we have had reports of rerouting at 6 weeks out.
- Where QR have to reroute onto other carriers, long haul reroutes typically onto BA, CX and TK seem to be quoted most often. In the Gulf region ME, KU, WY are quoted most often. Although RJ is a OneWorld carrier and should be a parter for QR, they are not accepting QR rerouted tickets.
- Status of reservations for travel to affected destinations typically changes to "Unconfirmed" 7 days ahead of travel.
- If your booking was via a 3rd party or agent you probably can't get Qatar to change the ticket until 72 hours before the first sector. 3rd parties and agents seem to be offering refunds rather than rerouting, although there has been some success if you can show them the QR rebooking policy document.
- There has been a very mixed bag of reports of how QR are handling rebooking. Some people have no luck getting itineraries changed before 72 hours before departure, but others do. So some good advice is to always be polite but if you don't get what you want, then thank the agent for their time and HUACA (hang up and call again) - preferably after you have had a drink and have calmed down, and maybe calling a different office.
Some specific data points from other travellers:
(but there is a lot more valuable information if you can trawl back through the thread)
#753 CAI-LHR-DOH been offered as alternative for ex-CAI 4 days prior to 1st sector.
#772 KUL-DOH-LXR reroute to CAI and IST refused
#792 AUH-DOH-DPS by QR rebooked to DXB-HKG-DPS by CX
#794 Australia-DOH-HBE rebooked as DOH-BEY on QR on 2nd attempt.
#808 CAI>DOH>BOS>DOH>CAI rebooked to KRT and date change
#818 SYD-DOH-CAI changed to SYD-DOH-KWI-CAI, layovers optimed and +Qatar stopover
#830 and #840 Economy ICN-DOH-DXB rebooked onto CX ICN-HKG-DXB
#849 ex-CAI ininaries changed to ex-AMM but needed to HUACA a few times.
#856 CAI-DOH-BKK changed to FCO-DOH-BKK all on QR
#868 DFW-DOH-HBE changed to DFW-DOH-LCA all on QR 2 weeks out.
#906 Unable to get LXR-DOH-HKG-BNE rerouted until 72 hours prior
#927 CAI-DOH-BKK rebooked onto CAI-BAH-AMM on Gulf DOH-BKK (on QR) and return back to AMM
#966 DXB-DOH (award ticket) was changed to DXB-KWI-DOH on Kuwait+QR 48hrs in advance
#966 DOH-CAI (2 award tickets) were changed to DOH-BEY on QR 48 hours advance
#966 CAI-DOH-MUC (paid business) were changed to BEY-DOH-MUC 72 hours advance
#981 HKT-DOH-DWC (J/F tix) change to HKT-DOH-KWI all on QR 10 days out.
#985 ex-LXR ticket rerouted by OTA as CAI-BEY-DOH outside the 72 hr window
#1004 BKK-DOH-CAI in F rebooked as BKK-DOH-BEY in QR F, BEY-CAI in C on ME
#1005 HEL-DOH-DXB rebooked HEL-DOH-MCT on QR and MCT-DXB on Oman once ticket status went to unconfirmed.
#1057 MAN-DOH-DXB rebooked as MAN-LHR-DXB on BA (had to HUACA 3 times)
#1141 Multiple ex-CAI itineraries CAI-DOK-BKK return in J, CAI-DOH-LHR return in J, CAI-DOH-BKK single in F changed to all be ex-KWI. Had to HUACA 3 times.
#1157 LXR-DOH-NRT booked in January, flight changed to CAI-DOH-NRT
#1172 Rebooked CAI-(F)-DOH(J)-BKK to CAI-(C/ME)-BEY-(F)-DOH-(C)-BKK at 77hrs from departure
#1173 Rebooked at QR office HBE-DOH-DPS to HBE-IST-DOH-DPS on TK/TK/QR and improved timing on DOS-DPS segment
Offical guidance from QR website as of mid July:
Passengers who have purchased their tickets from Qatar Airways have the following options to refund their tickets:
For tickets booked on qatarairways.com, they can:
Passengers who have purchased their Qatar Airways tickets through a Travel Agency can request their refund from the issuing Travel Agent.
For tickets booked on qatarairways.com, they can:
- Go to Refund requests;
- They can approach their nearest Qatar Airways Office; or
- They can call the Qatar Airways contact Centre at +974 4022 0072
- Contact their nearest Qatar Airways Office; or
- Call Qatar Airways Contact Centre on +974 4022 0072
Passengers who have purchased their Qatar Airways tickets through a Travel Agency can request their refund from the issuing Travel Agent.
Within the Kingdom of Saudi Arabia, UAE, Kingdom of Bahrain and Egypt please use: https://refundsapp1.blueivysync.com/...er-refund.html
This is a different web form as the Qatar website is blocked from some of these countries.
This is a different web form as the Qatar website is blocked from some of these countries.
For further information and FAQs please visit: http://support.qatarairways.com/hc/e...002369667-FAQs
On the 6th of June flights from Qatar to Bahrain, Egypt, Saudi Arabia, and the United Arab Emirates (and vice versa) were suspended.
This includes all Qatar flights between Doha and Abu Dhabi, Abha, Alexandria–Borg el Arab, Bahrain, Buraydah, Cairo, Dammam, Dubai–Al Maktoum, Dubai–International, Gassim, Hofuf, Jeddah, Luxor, Madinah, Ras Al Khaimah, Riyadh, Sharjah, Tabuk, Ta'if and Yanbu.
Adding to this at 00:00 (UTC) on the 6th of June restrictions were put in place limiting flights to Doha to one particular corridor through the airspace of Bahrain. This has since been relaxed to two specific corridors through Bahrain airspace with a second corridor up the Saudi Arabia the new addition.
All other flights to other Qatar Airways destinations including the Maldives are still operating although some have delays due to the extended time required to avoid restricted airspace.
There are a couple of routes that are having to make fuel stops in Athens or Muscat but this seems to be dependent on the type of aircraft as well.
Details on the Airspace can be found here - https://www.flightradar24.com/blog/f...ain-and-egypt/
What about my Flights to other destinations?
Flights to Europe, Asia, Pacific and Norte America are operating as per schedule with minimal delays. There is no need to contact QR regarding these services.
Flights between Doha and Souto America are facing delays due to longer times and/or need for a technical stop-over. Flights to GRU and EZE are 2hr to 5hrs longer.
Flight between Doha and Africa/Middle East have longer flights times due to the airspace restrictions. Some routes like Doha to Khartoum have felt the full force of the restrictions with the flight now taking 2hr 30 mins longer than normal.
Qatar has begun to re-time flights to ensure the network continues running smoothly. Changes have been since Monday 12 June 2017, so it is advised to check your flight status and times on the Qatar website.
What about my flight to a suspended destination?
If you are due to fly in the next few days, search for alternative routings and note them down.
24 hours before your scheduled departure time, contact your LOCAL QR office, and ask for their assistance. Advise them that you have found an alternative routing which you would be willing to accept and see if they will book it for you.
If you are due to fly more than 5 days from today, try and relax. Do not panic and please do not call QR as you are blocking the lines for those flying in the next 24 hours. At this stage, Qatar is only offering options to those who are traveling in the next 24 hours.
Currently, people in the thread have suggested that Qatar is rebooking on flights through Muscat, Kuwait, Amman, Istanbul, Mumbai, Beirut, Athens and Tunis.
You can only get a refund if your booking is to one of the destinations listed at the top! (The number of people asking QR on Twitter for a refund of other flights is amazing)
What about other airlines?
Most other carriers in and out of Doha are still operating except for Air Arabia, Air Arabia Egypt, Air Cairo, EgyptAir, Emirates, Etihad, FlyDubai, Rotana Jet and Saudia.
Most other carriers are using the new restricted routes into Doha although provided the aircraft is not registered in Qatar they are allowed to use the Saudi Arabia or Egypt Airspace.
Timeline of Events:
5 June 2017
- UAE, KSA, Bahrain and Egypt withdraw licenses and close airspace
- All MS flights between CAI and DOH was zeroed out
- All GF flights between BAH and DOH closed for sale
- All QR flights between DOH and CAI closed for sale
- All QR staff travel was canceled
6 June 2017
- Airspace Restriction came into effect at 00:00 (UTC)
- All QR flights between DOH and UAE/Bahrain/KSA closed for sale
- QR flights between DOH and MLE still bookable
- QR Charters 3 aircraft from Jeddah to Muscat
7 June 2017
- QR Charters an aircraft from Jeddah to Kuwait
8 June 2017
- Qatar Airways website blocked in the UAE
- Qatar Airways offices in the UAE, Saudi Arabia and Bahrain close
11 June 2017
- Second flight corridor added along the Saudi Arabia Coast
13 June 2017
- UAE Relaxes rules allowing non Qatari registered aircraft to use their airspace to/from Qatar but they are still not allowing flights between the UAE and Qatar from any operators.
- Egypt Relaxes rules allowing non Qatari registered aircraft to use their airspace to/from Qatar. The new rules also allow for non Qatar or Egypt registered aircraft to operate flights between the two countries.
14 June 2017
- Agreement between QR and BA/A3 on reticketing passengers (link below)
Further information:
- QR Travel Alert http://support.qatarairways.com/hc/e...bile_site=true
- QR FAQs http://support.qatarairways.com/hc/e...002369667-FAQs
- QR Charter flights arranged from Jeddah KSA to Muscat Oman http://support.qatarairways.com/hc/e...Muscat-to-Doha
- QR agreement with BA & A3 to reticket their flights http://www.flyertalk.com/forum/qatar...r-help-qr.html
- Political background and latest updates: http://www.bbc.com/news/world-middle-east-40155829
Qatar Airways - UAE, KSA, Bahrain and Egypt withdraw licenses and close airspace
Jul 11, 2017, 8:59 am
#1126
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
The first part of the C cabin is regionally marketed as F for flights such as CAI-DOH, however you pay a bit more but you get F service in return. Therefore it would be unfair to get no compensation at all for this downgrade. When I remember correctyl, I could have booked the CAI-DOH in C as well (so there's a difference between C and F tickets indeed).
Jul 11, 2017, 10:47 am
#1127
Join Date: Jul 2006
Location: Philadelphia, PA
Programs: AA EXP
Posts: 509
Here's where I ended up at;
Afternoon before 72hrs I called QR. They initially wouldn't budge until the 72hr mark, though I convinced them that I needed to leave a day early to make my trip plans, and that would make it 72hrs.
I asked for PHL-DOH-IST-CAI. The agent was hesitant and said something about the routing had to have all the same airlines on it - she put me on hold again to check. I decided to do a HUACA.
A few hours later, when my reservation showed not confirmed (still outside the 72hr window at this point), I called back. I offered the set of flights I wanted, which now included 24hrs in Istanbul, and was ticketed in 15 minutes.
Afternoon before 72hrs I called QR. They initially wouldn't budge until the 72hr mark, though I convinced them that I needed to leave a day early to make my trip plans, and that would make it 72hrs.
I asked for PHL-DOH-IST-CAI. The agent was hesitant and said something about the routing had to have all the same airlines on it - she put me on hold again to check. I decided to do a HUACA.
A few hours later, when my reservation showed not confirmed (still outside the 72hr window at this point), I called back. I offered the set of flights I wanted, which now included 24hrs in Istanbul, and was ticketed in 15 minutes.
Jul 11, 2017, 5:20 pm
#1129
Join Date: Dec 2009
Location: ADL
Programs: QFF, AAdvantage, All
Posts: 1,137
Positivism is good, but in light of the untenable demands imposed onto Qatar, this situation is not going away anytime soon..
Jul 11, 2017, 7:33 pm
#1130
Join Date: Apr 2007
Location: UK/Australia
Programs: BAEC Silver, UA2MM, QF Platinum, VA Platinum., Volare Executive Club
Posts: 2,512
I'd have to agree with you on this, and that's why I have cancelled 4 QR bookings to/from Egypt, so as to have a little more control over my future travels.
This article suggests that things are certainly not on the improve:
https://www.theguardian.com/world/20...abia-terrorism
This article suggests that things are certainly not on the improve:
https://www.theguardian.com/world/20...abia-terrorism
Jul 12, 2017, 2:45 am
#1131
Join Date: Jun 2017
Posts: 54
I had uncorfirmed status for my flight to DXB for October. I contacted local office and they told, everything will be refunded. They gave me e-mail address (told me this is faster than web formular) and i wrote e-mail. After two days they changed status back to Confirmed and now no one wants to communicate from QatarAirways. This is best airlines?
Jul 12, 2017, 3:00 am
#1132
Join Date: Mar 2006
Location: UK
Programs: BA GGL, BA LTG/GFL, Honors Diamond, Accor Platinum, Bonvoy Silver
Posts: 718
Be aware that the UAE national ISP firewall appears to block access to QR's website and use of the QR app. (Well it won't work for me in DXB at the moment). So if your schedule requires arriving in the UAE first before organising a reschedule (i.e. Greater than 72 hrs to your onward flight) ensure you have the required contact details available before you arrive.
I don't know if landline/mobile phone calls are also being blocked to certain numbers so consider having Skype or similar apps available. I called the UK number via Skype and that was ok.
I don't know if landline/mobile phone calls are also being blocked to certain numbers so consider having Skype or similar apps available. I called the UK number via Skype and that was ok.
Jul 12, 2017, 7:53 am
#1133
Join Date: Sep 2011
Posts: 239
Hello all, I don't have just a problem with QR, but also with my wife :-). After reading quite a lot of pages here, I still need your help.
Original booking:
CAI-DOH-MIA (First + Business + complimentary night in DOH)
+ this was a VERY cheap ticket (a refund is not an option), yeah!
+ finally showing my wife the pyramids, yeah!
+ having lunch with my friends in DOH, yeah!
+ 1 night in DOH to start fresh a long TATL flight, yeah!
+ DOH-MIA is the longest flight out of my aprox. 300 flights, yeah! :-)
I told my wife this will be changed to:
CAI- IST/AMM/BEY/LEB - (DOH) - MIA
She refuses this additional stop as she is afraid (she is also afraid of CAI but she wants 'to take the risk' for the pyramids. Fears are hard to understand, I must respect it. Happy wife - happy life.
I tried to convince her to do CAI-IST-MIA (short and quick and just 2 hours in IST) - even if we could't meet our friends in DOH. The only alternative I'm aware of would be a insane CAI-LHR-DOH-MIA. She laughed and said.. why not, as long as there is a overnight in LHR and one in DOH (to join my friends).
CAI-LHR-MIA seems to be the only acceptable alternative until now (no lunch in DOH :-( ).
Still I need to ask you in order to HOPEFULLY reach a happy end: :-)
1) Does QR really rebook on A3 and LH (for example CAI-FRA-MIA)?
2) Would a insane CAI-LHR-DOH-MIA even be allowed (in F or in C)?
3) Does QR provide a Hotel night in f.ex. in ATH, FRA, LHR and additionally in DOH if necessary?
4) Date changes: we do not want to change the dates, but what if this becomes necessary, f.ex. no direct flight on that day or 2 overnights.
5) Miles: I guess they will just credit the original CAI-DOH-MIA (IF the retroclaim works). Right?
Thanks for ANY idea.
Original booking:
CAI-DOH-MIA (First + Business + complimentary night in DOH)
+ this was a VERY cheap ticket (a refund is not an option), yeah!
+ finally showing my wife the pyramids, yeah!
+ having lunch with my friends in DOH, yeah!
+ 1 night in DOH to start fresh a long TATL flight, yeah!
+ DOH-MIA is the longest flight out of my aprox. 300 flights, yeah! :-)
I told my wife this will be changed to:
CAI- IST/AMM/BEY/LEB - (DOH) - MIA
She refuses this additional stop as she is afraid (she is also afraid of CAI but she wants 'to take the risk' for the pyramids. Fears are hard to understand, I must respect it. Happy wife - happy life.
I tried to convince her to do CAI-IST-MIA (short and quick and just 2 hours in IST) - even if we could't meet our friends in DOH. The only alternative I'm aware of would be a insane CAI-LHR-DOH-MIA. She laughed and said.. why not, as long as there is a overnight in LHR and one in DOH (to join my friends).
CAI-LHR-MIA seems to be the only acceptable alternative until now (no lunch in DOH :-( ).
Still I need to ask you in order to HOPEFULLY reach a happy end: :-)
1) Does QR really rebook on A3 and LH (for example CAI-FRA-MIA)?
2) Would a insane CAI-LHR-DOH-MIA even be allowed (in F or in C)?
3) Does QR provide a Hotel night in f.ex. in ATH, FRA, LHR and additionally in DOH if necessary?
4) Date changes: we do not want to change the dates, but what if this becomes necessary, f.ex. no direct flight on that day or 2 overnights.
5) Miles: I guess they will just credit the original CAI-DOH-MIA (IF the retroclaim works). Right?
Thanks for ANY idea.
Jul 12, 2017, 8:36 am
#1134
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
1) Does QR really rebook on A3 and LH (for example CAI-FRA-MIA)?
2) Would a insane CAI-LHR-DOH-MIA even be allowed (in F or in C)?
3) Does QR provide a Hotel night in f.ex. in ATH, FRA, LHR and additionally in DOH if necessary?
4) Date changes: we do not want to change the dates, but what if this becomes necessary, f.ex. no direct flight on that day or 2 overnights.
5) Miles: I guess they will just credit the original CAI-DOH-MIA (IF the retroclaim works). Right?
2) Would a insane CAI-LHR-DOH-MIA even be allowed (in F or in C)?
3) Does QR provide a Hotel night in f.ex. in ATH, FRA, LHR and additionally in DOH if necessary?
4) Date changes: we do not want to change the dates, but what if this becomes necessary, f.ex. no direct flight on that day or 2 overnights.
5) Miles: I guess they will just credit the original CAI-DOH-MIA (IF the retroclaim works). Right?
It therefore seems that it is the airline's obligation to get you from Cairo to Miami. You are somewhat at their mercy when it comes to routing, though my experience is that they will try to accommodate your wishes - subject to some of their background rules.
The rules of course refer to the costs of buying near-enough full-fare tickets from other carriers. They'd prefer to get your bums on QR seats ASAP on the trip.
Flying Cairo London , London Doha, then Doha Miami might be seen as trying it on. Asking for hotels in London and Doha would likely support that view.
Muscat, Istanbul, Kuwait and Amman are the "natural" connection points to QR services. It's not entirely unreasonable of them to suggest routes incorporating those connections. There are no travel advisories against these cities, so it's unlikely your wife's perception of danger would be taken into consideration.
You could suggest the Lufthana route home, but be prepared for refusal. The alternative would be to cancel your QR tickets and purchase those Lufthansa seats yourself.
I'd suggest your wife be advised of the cost of cancelling the QR tickets and buying alternative, short-term, premium-class transport to Miami: she might then assess a connection in Istanbul differently.
Jul 12, 2017, 10:16 am
#1135
Join Date: Sep 2011
Posts: 239
IAN-UK thanks a lot for your msg, answering my question 2) and 3), we see it the same way.
I forgot... the day of our original flight from CAI to DOH is our anniversary. So... yes... it should really be a special day, and originally it was... CAI-DOH in First...
Yes DOH is just a long connection for CAI-DOH-MIA, with complimentary hotel.
Ok. I just see that we only have this 3 alternatives (IF I'm able to convice my wife: KWI/AMM/BEY. Do you know if this stops require going through immigration for transiting to DOH? I will use Seatguru to check the seats. Is there one of the 3 you can recommend in terms of lounge and overall experience? 'm sure luggage will be checked through. This might all be points to persuede my wife.
I'd be glad if somebody could give me info about 1) 4) and 5)
Thanks!!
I forgot... the day of our original flight from CAI to DOH is our anniversary. So... yes... it should really be a special day, and originally it was... CAI-DOH in First...
Originally Posted by tortellini View Post
1) Does QR really rebook on A3 and LH (for example CAI-FRA-MIA)?
2) Would a insane CAI-LHR-DOH-MIA even be allowed (in F or in C)?
3) Does QR provide a Hotel night in f.ex. in ATH, FRA, LHR and additionally in DOH if necessary?
4) Date changes: we do not want to change the dates, but what if this becomes necessary, f.ex. no direct flight on that day or 2 overnights.
5) Miles: I guess they will just credit the original CAI-DOH-MIA (IF the retroclaim works). Right?
1) Does QR really rebook on A3 and LH (for example CAI-FRA-MIA)?
2) Would a insane CAI-LHR-DOH-MIA even be allowed (in F or in C)?
3) Does QR provide a Hotel night in f.ex. in ATH, FRA, LHR and additionally in DOH if necessary?
4) Date changes: we do not want to change the dates, but what if this becomes necessary, f.ex. no direct flight on that day or 2 overnights.
5) Miles: I guess they will just credit the original CAI-DOH-MIA (IF the retroclaim works). Right?
Ok. I just see that we only have this 3 alternatives (IF I'm able to convice my wife: KWI/AMM/BEY. Do you know if this stops require going through immigration for transiting to DOH? I will use Seatguru to check the seats. Is there one of the 3 you can recommend in terms of lounge and overall experience? 'm sure luggage will be checked through. This might all be points to persuede my wife.
I'd be glad if somebody could give me info about 1) 4) and 5)
Thanks!!
Last edited by tortellini; Jul 12, 2017 at 10:30 am
Jul 13, 2017, 1:02 am
#1136
Join Date: Jul 2017
Posts: 1
Qatar Airways crisis
Hi everyone,
Hope you all having safe and convenient flights.I have booking to Alexandria in Egypt from Melbourne via Doha,Does anyone know what would be the alternative rerouting provided by Qatar Airways.
Thanks in advance
Hope you all having safe and convenient flights.I have booking to Alexandria in Egypt from Melbourne via Doha,Does anyone know what would be the alternative rerouting provided by Qatar Airways.
Thanks in advance
Jul 14, 2017, 11:37 am
#1139
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
Posts: 23,314
rankourabu do let the issuing airline try to solve the problems but do not take any drastic action such as cancellation.
Wait until 72 hours before flight and contact QR since they will have control of the flights. I am reasonably certain that they will find a solution. I suspect that some NBO flights will be cancelled and QR want the time to find the best solution for you.
Wait until 72 hours before flight and contact QR since they will have control of the flights. I am reasonably certain that they will find a solution. I suspect that some NBO flights will be cancelled and QR want the time to find the best solution for you.
QF, the issuing airline just rebooked me on BA from Europe to Africa, avoiding DOH altogether. Luckily there was A class available.
Jul 14, 2017, 1:01 pm
#1140
Join Date: Dec 2016
Programs: AA Executive Platinum, AF Platinum,TK and A3 Gold
Posts: 233
Hi
do you know what alternative airport rerouting from LXR? I have a ticket to PNH and MPM( Maputo).
if they offer TK( Turkish airline) how to whom Shall I write to get my mileage credited to AA?
would I get credit for my TK and AA account?
thanks
do you know what alternative airport rerouting from LXR? I have a ticket to PNH and MPM( Maputo).
if they offer TK( Turkish airline) how to whom Shall I write to get my mileage credited to AA?
would I get credit for my TK and AA account?
thanks