Dec 15, 2016, 7:50 am
Last edit by: itsaboutthejourney
Post #1 of this sticky has the current updates for exec lounge & breakfast for JW Marriott, Renaissance, Autograph Collection, Marriott, and Delta hotels worldwide. It also includes Courtyards in Asia. Please refer to post #1 for information.
MASTER THREAD: Domestic & International Executive Lounges Open/Closed on Weekends
Feb 1, 2015, 9:48 am
#1681
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Original Poster
Join Date: Aug 2002
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Posts: 71,110
Feb 4, 2015, 8:15 am
#1682
Join Date: Mar 2005
Location: Rancho Mirage, CA
Programs: Marriott Lifetime Titanium
Posts: 322
Denver Cherry Creek Marriott
I noticed this management reply on TripAdvisor in response to a review complaining about the lounge closing. I wonder if it is $15 per room or person?
Thank you for taking the time to share your review.
First off, I want to impress upon the value of the elite members who stay at our hotel. You truly exemplify loyalty and trust for our hotel and the Marriott brand. This has been a year of change for the JW Marriott Denver Cherry Creek and I know that it has certainly impacted our guests. Change, however, is exactly what is going to set us apart from the rest and help us deliver the best experiences possible. We believe that the executive lounge experience we previously delivered lacked luster and did not deliver a unique experience.
Beginning Monday January 12th, we will be providing $15 breakfast Vouchers to our Gold and Platinum members. This amount will cover the complimentary breakfast promised or used towards and food and beverage purchase of your choice. The best part is breakfast will no longer be in a buffet style setting where you receive impersonal good mornings, mediocre food offerings and have to hope for an available seat. Instead, you will have an exemplary culinary experience in Second Home Restaurant + Bar. We will also be sure to address each guests needs individually to ensure a truly excellent and customized stay.
Please let me know if there is any way I may assist you personally!
BJ Vigil
Guest Service Manager
JW Marriott Denver Cherry Creek
303-253-3030
Thank you for taking the time to share your review.
First off, I want to impress upon the value of the elite members who stay at our hotel. You truly exemplify loyalty and trust for our hotel and the Marriott brand. This has been a year of change for the JW Marriott Denver Cherry Creek and I know that it has certainly impacted our guests. Change, however, is exactly what is going to set us apart from the rest and help us deliver the best experiences possible. We believe that the executive lounge experience we previously delivered lacked luster and did not deliver a unique experience.
Beginning Monday January 12th, we will be providing $15 breakfast Vouchers to our Gold and Platinum members. This amount will cover the complimentary breakfast promised or used towards and food and beverage purchase of your choice. The best part is breakfast will no longer be in a buffet style setting where you receive impersonal good mornings, mediocre food offerings and have to hope for an available seat. Instead, you will have an exemplary culinary experience in Second Home Restaurant + Bar. We will also be sure to address each guests needs individually to ensure a truly excellent and customized stay.
Please let me know if there is any way I may assist you personally!
BJ Vigil
Guest Service Manager
JW Marriott Denver Cherry Creek
303-253-3030
Feb 8, 2015, 4:50 pm
#1684
Join Date: Sep 2005
Location: Now in SLC
Programs: DL GM 1MM, MR LT Titanium
Posts: 4,117
Ever so slight and inconsequential typo from the opening post...
(Bolding mine.)
Thanks for all the work you do in keeping this up to date!
Oregon
** All Marriott brand hotels/resorts in Oklahoma offer free wifi in the public areas of the hotel **
* Portland / Marriott City Center / CLOSED; Full breakfast in restaurant; free wifi & i-net terminal/printer; 12/28/14 update
* Portland / Downtown Waterfront Marriott / CLOSED Weekends, Christmas, Thanksgiving, New Years, 4th of July, Memorial Day, Labor Day; Coupon for $22 per person (full brekkie buffet is $22, but can order off menu up to $22 or pay overage); free wifi & i-net term/printer; Plat arrival 500pts/$10FB coupon; 09/30/14 update
** All Marriott brand hotels/resorts in Oklahoma offer free wifi in the public areas of the hotel **
* Portland / Marriott City Center / CLOSED; Full breakfast in restaurant; free wifi & i-net terminal/printer; 12/28/14 update
* Portland / Downtown Waterfront Marriott / CLOSED Weekends, Christmas, Thanksgiving, New Years, 4th of July, Memorial Day, Labor Day; Coupon for $22 per person (full brekkie buffet is $22, but can order off menu up to $22 or pay overage); free wifi & i-net term/printer; Plat arrival 500pts/$10FB coupon; 09/30/14 update
Thanks for all the work you do in keeping this up to date!
Feb 12, 2015, 12:00 am
#1685
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Join Date: Oct 2001
Location: San Francisco, CA
Programs: UA Plat/2MM [23-yr. 1K, now emeritus] clawing way back to WN-A List; MR LT Titanium; HY Whateverist.
Posts: 12,396
Austin, TX, Renaissance.
Lounge now open for breakfast on Sat./Sun. 7:30 a.m. - 11:00 a.m.
Lounge now open for breakfast on Sat./Sun. 7:30 a.m. - 11:00 a.m.
Feb 12, 2015, 11:26 am
#1686
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Updated:
* Arizona
* Pennsylvania
Cheers.
* Arizona
* Pennsylvania
Cheers.
Feb 14, 2015, 5:13 am
#1687
Join Date: Feb 2008
Location: CLT
Programs: AA-EXP, MR-PP
Posts: 3,440
* Newton / Boston Marriott Newton / CLOSED Weekends, Christmas, New Years, Thanksgiving, Fourth of July; i-net terminal & wireless; Breakfast (was told full) for 2 in restaurant or 750 pts; free i-net terminals; PAG 500pts or $10FB coupon; 02/14/15 update
Feb 21, 2015, 10:23 am
#1688
Join Date: Jan 2003
Programs: LH SEN***, Bonvoy LT Titanium
Posts: 1,727
Updates:
Old: Durham / Marriott Hotel Royal County / No Lounge / Full breakfast daily; 08/11 update
Update: No change
Manchester / Renaissance City Center / NO LOUNGE; Club level rooms offer nothing extra but free restaurant breakfast (name/room # on list at restaurant) daily; 03/28/13 update
Update: As lounge compensation, you can choose breakfast or 750 points. If breakfast is already in your rate you will get the 750 points automatically. This is in addition to the normal plat amenity.
Old: Durham / Marriott Hotel Royal County / No Lounge / Full breakfast daily; 08/11 update
Update: No change
Manchester / Renaissance City Center / NO LOUNGE; Club level rooms offer nothing extra but free restaurant breakfast (name/room # on list at restaurant) daily; 03/28/13 update
Update: As lounge compensation, you can choose breakfast or 750 points. If breakfast is already in your rate you will get the 750 points automatically. This is in addition to the normal plat amenity.
Feb 23, 2015, 12:10 am
#1689
Join Date: Jan 2003
Programs: LH SEN***, Bonvoy LT Titanium
Posts: 1,727
* Derby / Breadsall Priory, A Marriott Hotel & Country Club / No Lounge (per website); 07/21/14 update
Update: No lounge. full-breakfast offered in the restaurant.
Update: No lounge. full-breakfast offered in the restaurant.
Feb 24, 2015, 4:27 pm
#1690
Join Date: Oct 2014
Location: Chicago
Programs: Marriott Platinum
Posts: 18
* New Orleans / The Saint Hotel, Autograph Collection / NO LOUNGE; Full buffet breakfast in restaurant
- there are two updates on the wiki for The Saint
- this is still correct as of 02/23/15
* New Orleans / Renaissance Pere Marquette /
update:
- NO LOUNGE
- addendum to breakfast buffet options -- grits and hashbrowns
- small room is open only till 10pm (not sure of opening time)
- 02/22/15
- there are two updates on the wiki for The Saint
- this is still correct as of 02/23/15
* New Orleans / Renaissance Pere Marquette /
update:
- NO LOUNGE
- addendum to breakfast buffet options -- grits and hashbrowns
- small room is open only till 10pm (not sure of opening time)
- 02/22/15
Feb 25, 2015, 3:06 am
#1691
Join Date: Nov 2000
Location: Hotel Guru
Programs: Marriott Lifetime Titanium, UA Gold
Posts: 1,455
MASTER THREAD: Domestic & International Executive Lounges Open/Closed on Weekends
Just stayed in Houston at the Westchase property over the weekend. Info is still correct. Lounge closed but full buffet breakfast for two given to this plat.
Feb 25, 2015, 10:58 am
#1692
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Posts: 71,110
Virginia updated.
Cheers.
Cheers.
Feb 26, 2015, 3:37 am
#1693
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
Renaissance Kuala Lumpur:
Lounge available from 6-12am daily
1 PC with printer
No key access after hours
Can take brekkie either the lounge or restaurant
E+1 not enforced, children under 12 are welcome
3 pieces of press garments are included per stay
1 hour use of business center
Check-out Feb 23, 2015
Lounge available from 6-12am daily
1 PC with printer
No key access after hours
Can take brekkie either the lounge or restaurant
E+1 not enforced, children under 12 are welcome
3 pieces of press garments are included per stay
1 hour use of business center
Check-out Feb 23, 2015
Feb 27, 2015, 7:11 pm
#1694
Join Date: Dec 2009
Location: DFW/STL
Programs: AA EXP, AA Admirals Club, Marriott PLT Premier, Hertz President's Circle
Posts: 762
* Curacao / Renaissance Resort & Casino / resort - staying here now. Free cont'l breakfast (can upgrade to full for $7 additional charge).
2/27/15 - 3/1/15
2/27/15 - 3/1/15
Last edited by ssafro1; Mar 2, 2015 at 7:27 am
Mar 1, 2015, 5:29 pm
#1695
Join Date: Mar 2005
Programs: UA 1K and PP, AA PPro (3MM, former CK), Marriott Ambassador and LTT, Uber One
Posts: 1,348
Orlando Airport Renaissance update
As of a few weeks ago, the lounge is open for breakfast on the weekends...and with hours conducive to weekend patronage...7-11 on both Sat and Sun.
The only drawback to this is that the lounge used to be open for beverages starting after the Fri AM breakfast service through the Sunday PM snack service...but it now closes Fri morning (supposedly at noon, but I've seen it close much earlier) and reopens Sun PM
The only drawback to this is that the lounge used to be open for beverages starting after the Fri AM breakfast service through the Sunday PM snack service...but it now closes Fri morning (supposedly at noon, but I've seen it close much earlier) and reopens Sun PM