NEW: KLM Economy Comfort!
Nov 22, 2014, 8:57 am
#391
Join Date: Mar 2008
Location: Glaschu
Programs: FB Platinum for Life; BAEC Gold Guest List; Accor Gold.
Posts: 2,549
Originally Posted by KLM
Dear passenger,
We are happy to confirm that the payment for your extra option or options was successful!
We wish you a great journey!
KLM Royal Dutch Airlines
Glasgow (GLA) - Naples (NAP)
3x Seat(s) = GBP 0.00
We are happy to confirm that the payment for your extra option or options was successful!
We wish you a great journey!
KLM Royal Dutch Airlines
Glasgow (GLA) - Naples (NAP)
3x Seat(s) = GBP 0.00
-- Henry
Nov 23, 2014, 3:34 am
#392
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,340
For me the discount works as well. However I did note that it does not matter if you are logged in to the website or not: As long as your FB number is in the booking you will get the discount.
When I open a new browser session without cookies (incognito mode) and do a dummy booking, the price for EC is double the price that is offered when I do OLCI with my FB profile in the booking. Which is correct (At least by their rules, 50% discount for Gold elites).
Nov 25, 2014, 10:51 am
#393
Join Date: Apr 2002
Location: NYC
Posts: 9,124
For me the discount works as well. However I did note that it does not matter if you are logged in to the website or not: As long as your FB number is in the booking you will get the discount.
When I open a new browser session without cookies (incognito mode) and do a dummy booking, the price for EC is double the price that is offered when I do OLCI with my FB profile in the booking. Which is correct (At least by their rules, 50% discount for Gold elites).
Dec 15, 2014, 11:02 am
#394
Join Date: May 2013
Location: RMS
Programs: DL Plat, UA Gold, Bonvoy Titanium, Hilton Credit Card Diamond
Posts: 8,789
Tweeted (direct message) @KLM about selecting an EC or preferred seat as a DL Platinum and provided my SM number. They told me to contact Delta about using Skymiles to upgrade. 
Edit: Now they're telling me there are no seats open even though a dummy booking shows otherwise. Do I have a decent shot at getting EC seats if I show up to the airport without seat assignments?
Edit: Now they're telling me there are no seats open even though a dummy booking shows otherwise. Do I have a decent shot at getting EC seats if I show up to the airport without seat assignments?
Last edited by mattp1987; Dec 15, 2014 at 11:54 am
Dec 16, 2014, 5:32 am
#395
Join Date: May 2006
Programs: FB Gold, TK Miles & Smiles Elite, Aeroplan
Posts: 248
A few days ago I OLCI'd myself and a colleague, one plat, the other gold, together on 2 separate PNR's. Unfortunately there were no C seats available for this flight so we booked Y to upgrade to comfort.
We picked the comfort seats, free for Plat but EUR 40 for gold, but went through the entire OLCI process and printed the boarding passes without once being asked for payment.
Thanks for the Xmas gift KLM ^
We picked the comfort seats, free for Plat but EUR 40 for gold, but went through the entire OLCI process and printed the boarding passes without once being asked for payment.
Thanks for the Xmas gift KLM ^
Dec 18, 2014, 5:18 pm
#396
Join Date: Jun 2004
Location: AMS (SEA, JNB)
Programs: Mucci Reperateur des Coeurs Brises
Posts: 4,107
Economy comfort free when all other seats assigned?
Someone asked me today what happens when all seats in economy are assigned and the only choices that remain are in economy comfort. Does the passenger have to pony up the money or is KLM/AF/DL required to offer the seat for free?
I didn't have an answer... I assume the situation rarely presents itself, or that someone checking in that late would end up in the middle anyway (and economy comfort or not, the middle is never fun).
I didn't have an answer... I assume the situation rarely presents itself, or that someone checking in that late would end up in the middle anyway (and economy comfort or not, the middle is never fun).
Dec 19, 2014, 12:22 am
#397
Moderator: Flying Blue (Air France & KLM)
Original Poster
Join Date: Dec 2004
Location: Rotterdam, NL
Programs: Flying Blue (AF/KL)
Posts: 4,711
Someone asked me today what happens when all seats in economy are assigned and the only choices that remain are in economy comfort. Does the passenger have to pony up the money or is KLM/AF/DL required to offer the seat for free?
I didn't have an answer... I assume the situation rarely presents itself, or that someone checking in that late would end up in the middle anyway (and economy comfort or not, the middle is never fun).
I didn't have an answer... I assume the situation rarely presents itself, or that someone checking in that late would end up in the middle anyway (and economy comfort or not, the middle is never fun).
Dec 19, 2014, 6:01 am
#398
Join Date: Oct 2002
Location: UK
Posts: 7,560
And the same, BTW, goes for emergency exit seats. I've seen them occupied by the most clueless people imagineable - and by people who spoke neither English nor Dutch.
I didn't have an answer... I assume the situation rarely presents itself
Dec 19, 2014, 10:19 am
#399
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
As for longhaul, I regularly look at KL807 AMS-TPE-MNL seat maps. These flights are usually very full, but just about all the "comfort"/preferred/EER/what-have-you are shown as available whenever I check, right up to OLCI. It would appear that very few pax are willing to pay for a "better" seat, at least on this particular route.
Johan
Dec 20, 2014, 6:12 am
#400
Join Date: Aug 2009
Location: Netherlands
Programs: FB Plat, Privium
Posts: 277
Isn't there a potential security issue with this way of assigning emergency exit seats? I mean, in case of a serious accident where all pax need to disembark immediately, using the emergency exits, I don't want to be reliant on someone who is flying the first time in his life. And yet this system greatly improves the chance that the emergency exit seats are occupied by people for whom the interior of an aircraft is completely new. Or exit rows are not occupied at all.
Feb 17, 2015, 2:22 am
#402
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,340
I havent been able to find an official source, however ticketspy reports that EC pricing will change:
1. Price will be dependent on season (high season = high price)
2. Early bird discount. If you book X time before the flight you get an discount additional to the status discount:
30-59 days before departure: 10 euro discount
60-89 days before departure: 20 euro discount
90+days before departure: 30 euro discount
Presumably this only applies to long haul EC pricing, and not short haul.
1. Price will be dependent on season (high season = high price)
2. Early bird discount. If you book X time before the flight you get an discount additional to the status discount:
30-59 days before departure: 10 euro discount
60-89 days before departure: 20 euro discount
90+days before departure: 30 euro discount
Presumably this only applies to long haul EC pricing, and not short haul.
Feb 18, 2015, 5:08 am
#403
Moderator: Flying Blue (Air France & KLM)
Original Poster
Join Date: Dec 2004
Location: Rotterdam, NL
Programs: Flying Blue (AF/KL)
Posts: 4,711
I havent been able to find an official source, however ticketspy reports that EC pricing will change:
1. Price will be dependent on season (high season = high price)
2. Early bird discount. If you book X time before the flight you get an discount additional to the status discount:
30-59 days before departure: 10 euro discount
60-89 days before departure: 20 euro discount
90+days before departure: 30 euro discount
Presumably this only applies to long haul EC pricing, and not short haul.
1. Price will be dependent on season (high season = high price)
2. Early bird discount. If you book X time before the flight you get an discount additional to the status discount:
30-59 days before departure: 10 euro discount
60-89 days before departure: 20 euro discount
90+days before departure: 30 euro discount
Presumably this only applies to long haul EC pricing, and not short haul.
Correct, see the Q/A on this topic:
http://acn.klmsys.net/downloads/bijl...10feb%20V3.pdf
Feb 21, 2015, 5:56 am
#404
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,340
Thanks. This also confirms that they will be increasing the base price to 180 euro one-way. Meaning the only way to get the old pricelevels is by flying off-season, or booking a very long time beforehand. This means that KLM has found yet another way to squeeze extra money out of people that are forced to book late, at an already high fare.
Feb 21, 2015, 6:38 am
#405
Moderator: Flying Blue (Air France & KLM)
Original Poster
Join Date: Dec 2004
Location: Rotterdam, NL
Programs: Flying Blue (AF/KL)
Posts: 4,711
Thanks. This also confirms that they will be increasing the base price to 180 euro one-way. Meaning the only way to get the old pricelevels is by flying off-season, or booking a very long time beforehand. This means that KLM has found yet another way to squeeze extra money out of people that are forced to book late, at an already high fare.