Please post your Rewards Club Experience (Archive Thread 2016)
Jul 9, 2016, 6:37 pm
#136
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
HI Rosslyn @Key Bridge
What is your Priority Club status?
Spire
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Fairly
Which room did you book and which upgrade did you receive?
Booked the cheapest room, and upgraded to a 2 queen suite (unfortunately didn't get one with view)
How are the rooms?
Very dated, seriously needs update.
How is the exec. lounge?
N/A
What was good and what was bad?
Not bad
Value for $ or Priority Club Points? Would you return?
My rate was $107 so it's really cheap considering the location, for the same price with the proximity to DC and free parking, I'll stay there again. Got 500 points as welcome points - and the points posted very promptly.
Spire
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Fairly
Which room did you book and which upgrade did you receive?
Booked the cheapest room, and upgraded to a 2 queen suite (unfortunately didn't get one with view)
How are the rooms?
Very dated, seriously needs update.
How is the exec. lounge?
N/A
What was good and what was bad?
Not bad
Value for $ or Priority Club Points? Would you return?
My rate was $107 so it's really cheap considering the location, for the same price with the proximity to DC and free parking, I'll stay there again. Got 500 points as welcome points - and the points posted very promptly.
Jul 12, 2016, 6:59 am
#137
Join Date: Jul 2003
Location: HUY
Programs: HH Diamond, IHG Plat Amb, Accor Gold, Marriott Gold, BA Gold, easyJet Flight Club, Global Entry
Posts: 564
Crowne Plaza Edinburgh (Royal Terrace)
CP Edinburgh Royal Terrace
What is your IHG RewardsClub status?
Platinum Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
o Booked - Standard Room on corporate rate
o Received - Club Room with Club Lounge access
How are the rooms?
+ A bit dated but bathrooms look to be modernised recently
+ Comfy large King Bed
+ Tired wardrobes & cupboards
+ Minibar with no stock despite mini bar menu / price list on table
What was good and what was bad?
Good:
+ Status recognised at check in - room upgrade, bonus points, welcome letter
+ Small enough to be welcoming, big enough to be called a hotel
+ Bed very pleasant as was bathroom
+ Bar snacks not over priced
Bad:
+ Limited on street parking with max 4 hour stay - £10 a night car park around corner (it rains a lot in Edinburgh!)
+ Cupboards and wardrobes have seen better days
+ No stock in mini bar
Value for $ or Priority Club Points? Would you return?
Yes, would return. Paid £97 on corp rate and was worth that.
What is your IHG RewardsClub status?
Platinum Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
o Booked - Standard Room on corporate rate
o Received - Club Room with Club Lounge access
How are the rooms?
+ A bit dated but bathrooms look to be modernised recently
+ Comfy large King Bed
+ Tired wardrobes & cupboards
+ Minibar with no stock despite mini bar menu / price list on table
What was good and what was bad?
Good:
+ Status recognised at check in - room upgrade, bonus points, welcome letter
+ Small enough to be welcoming, big enough to be called a hotel
+ Bed very pleasant as was bathroom
+ Bar snacks not over priced
Bad:
+ Limited on street parking with max 4 hour stay - £10 a night car park around corner (it rains a lot in Edinburgh!)
+ Cupboards and wardrobes have seen better days
+ No stock in mini bar
Value for $ or Priority Club Points? Would you return?
Yes, would return. Paid £97 on corp rate and was worth that.
Jul 16, 2016, 3:46 am
#138
Join Date: Jan 2005
Location: HKG / SIN
Programs: Marriott Platinum, Shangri-La Jade, IHG Platinum, TG Gold
Posts: 488
IC Jakarta MidPlaza
IC Jakarta MidPlaza
What is your IHG RewardsClub status?
Platinum
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
o Booked - Club Standard Room
o Received - Club Studio Suite
How are the rooms?
+ A bit dated but still well maintained
+ Comfortable large King Bed
+ Pillow menu offering selection of special pillows
+ Illy coffee machine in club rooms
What was good and what was bad?
Good:
+ Status recognised at check in - room upgrade, bonus points, welcome letter
+ Was told that Platinum/Spire members would be upgraded to club rooms with club lounge access
Bad:
- Limited 1 international power point at desk
- TV fixed to wall and cannot be moved to face the bed or the couch (in Studio Suite room), awkward viewing position
- TV do not have multiple HDMI points (requires call to IT/Engineering to reconfigure RGB points for the TV channels and HDMI for iPad)
Value for $ or Priority Club Points? Would you return?
Yes, would return.
What is your IHG RewardsClub status?
Platinum
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
o Booked - Club Standard Room
o Received - Club Studio Suite
How are the rooms?
+ A bit dated but still well maintained
+ Comfortable large King Bed
+ Pillow menu offering selection of special pillows
+ Illy coffee machine in club rooms
What was good and what was bad?
Good:
+ Status recognised at check in - room upgrade, bonus points, welcome letter
+ Was told that Platinum/Spire members would be upgraded to club rooms with club lounge access
Bad:
- Limited 1 international power point at desk
- TV fixed to wall and cannot be moved to face the bed or the couch (in Studio Suite room), awkward viewing position
- TV do not have multiple HDMI points (requires call to IT/Engineering to reconfigure RGB points for the TV channels and HDMI for iPad)
Value for $ or Priority Club Points? Would you return?
Yes, would return.
Jul 17, 2016, 6:27 pm
#139
Join Date: May 2003
Location: Bangkok, Thailand. No longer Palm Coast, FL though still exiled, again, from the Bay Area.
Programs: Only the good ones
Posts: 5,153
HI Chiang Mai
What is your Priority Club status?
Spire-RA
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Extremely happy
Which room did you book and which upgrade did you receive?
Booked a Superior River View King, one category below Executive King, and upgraded to a 2 room suite, river view. Seems to be the top category.
How are the rooms?
Great, wood floor in the large entry-living room, great furniture with a full sized couch, love seat plus arm chair in the living room and small round table with two more chair, plus a desk and two more chairs. A large bathroom with separate jacuzzi tub and shower stalls, semi-private toilet and bidet room and two sinks and full length mirror. The bedroom also has two comfy chairs and a table. As the (T)Chump says "it's uuuge."
How is the exec. lounge?
Very nice with a good selection of evening dishes that changed each night (here for 4 nights.) The drinks are not the top premium brands, but fine.
What was good and what was bad?
Besides the room, the price was great, like US$60 per night, though they don't give away their F&B nor lounge access, so I paid an extra THB800 (total incl taxes and fees) per night for the breakfast downstairs (great selection and made to order eggs, pancakes, french toast, noodle dishes,) and Exec Lounge access. Only negative is the property is away from the center and there is little to do around this part of town. No problem really as we were using a driver (very reasonable cost, knowledgeable and with a nice Honda) each day for siteseeing, tours, etc.
Value for $ or Priority Club Points? Would you return?
Great value and we will be back.
Spire-RA
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Extremely happy
Which room did you book and which upgrade did you receive?
Booked a Superior River View King, one category below Executive King, and upgraded to a 2 room suite, river view. Seems to be the top category.
How are the rooms?
Great, wood floor in the large entry-living room, great furniture with a full sized couch, love seat plus arm chair in the living room and small round table with two more chair, plus a desk and two more chairs. A large bathroom with separate jacuzzi tub and shower stalls, semi-private toilet and bidet room and two sinks and full length mirror. The bedroom also has two comfy chairs and a table. As the (T)Chump says "it's uuuge."
How is the exec. lounge?
Very nice with a good selection of evening dishes that changed each night (here for 4 nights.) The drinks are not the top premium brands, but fine.
What was good and what was bad?
Besides the room, the price was great, like US$60 per night, though they don't give away their F&B nor lounge access, so I paid an extra THB800 (total incl taxes and fees) per night for the breakfast downstairs (great selection and made to order eggs, pancakes, french toast, noodle dishes,) and Exec Lounge access. Only negative is the property is away from the center and there is little to do around this part of town. No problem really as we were using a driver (very reasonable cost, knowledgeable and with a nice Honda) each day for siteseeing, tours, etc.
Value for $ or Priority Club Points? Would you return?
Great value and we will be back.
Jul 18, 2016, 11:14 am
#140
FlyerTalk Evangelist
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,963
Holiday Inn Express Hong Kong SoHo
What is your IHG RewardsClub status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked cheapest advance rate, and received a superior harbour view room
How are the rooms?
Not huge, but very well design so that you never feel cramped
Smart and clean design
Desk with plugs sockets. Electrical adaptor
Firm comfortable bed (I like that)
Flat screen television with good selection of international channels.
iPhone dock.
Kettle
Very quiet.
Biscuits and fruit sofdrinks as welcome gift
Bathroom with shower.
Sleepers
How is the Executive Lounge?
N/A
What was good and what was bad?
Good:
Bad
Value for $ or Priority Club Points? Would you return?
Definitely for an expensive city like Hong Kong (used it for my first late night arrival)
Pictures of the view from the hotel
Pictures of the city
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked cheapest advance rate, and received a superior harbour view room
How are the rooms?
Not huge, but very well design so that you never feel cramped
Smart and clean design
Desk with plugs sockets. Electrical adaptor
Firm comfortable bed (I like that)
Flat screen television with good selection of international channels.
iPhone dock.
Kettle
Very quiet.
Biscuits and fruit sofdrinks as welcome gift
Bathroom with shower.
Sleepers
How is the Executive Lounge?
N/A
What was good and what was bad?
Good:
- Very friendly and efficient staff
- Convenient location : 4 minutes walk to Sheung Wan Metro Station, in pleasant area
- Excellent value
Bad
- I was denied at restaurant for Breakfast at 10.25 am, despite it is supposed to be served until 10.30am (everything was removed before closing time).
Value for $ or Priority Club Points? Would you return?
Definitely for an expensive city like Hong Kong (used it for my first late night arrival)
Pictures of the view from the hotel
Pictures of the city
Jul 18, 2016, 11:31 am
#141
FlyerTalk Evangelist
Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,963
Hotel Indigo Hong Kong Island
What is your IHG RewardsClub status?
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, very mcuh
Which room did you book and which upgrade did you receive?
Booked cheapest advance rate, and received a Deluxe corner room on high floor
How are the rooms?
Around 33sqm
Very elegant warm contemporary design
Desk with plugs sockets and usb sockets. Electrical adaptor
Very comfortable bed
Flat screen television with good selection of international channels.
Nespresso machine and Kettle
Electrical stores
Great Bang & Olufsen speakers in addition to Samsung sound system
Free smart phone (free local and selected international calls + unlimited internet)
Very quiet.
Bathroom with shower. Crabtree & Evelyn amenities
Sleepers and (very elegant) bathrobe
Superb view over the city
How is the Executive Lounge?
N/A
What was good and what was bad?
Good:
Bad
Nothing
Value for $ or Priority Club Points? Would you return?
Yes, excellent hotel. What an Indigo should always be: great design, cool location, very good restaurant.
Pictures of the hotel
Pictures of the city
Spire Royal Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, very mcuh
Which room did you book and which upgrade did you receive?
Booked cheapest advance rate, and received a Deluxe corner room on high floor
How are the rooms?
Around 33sqm
Very elegant warm contemporary design
Desk with plugs sockets and usb sockets. Electrical adaptor
Very comfortable bed
Flat screen television with good selection of international channels.
Nespresso machine and Kettle
Electrical stores
Great Bang & Olufsen speakers in addition to Samsung sound system
Free smart phone (free local and selected international calls + unlimited internet)
Very quiet.
Bathroom with shower. Crabtree & Evelyn amenities
Sleepers and (very elegant) bathrobe
Superb view over the city
How is the Executive Lounge?
N/A
What was good and what was bad?
Good:
- Very friendly and efficient staff
- Convenient location : 7 minutes walk to Wan Chai Metro Station. The hotel is located in one of the most trendy areas (full of great restaurants such as Ham & Sherry, Serge et le Phoque, QMO, 22 Ships, The Pawn)
- Very nice design of the room
- Very good breakfast served in a room with a terrace
- Impressive outdoor pool (you swim partly in the void
Bad
Nothing
Value for $ or Priority Club Points? Would you return?
Yes, excellent hotel. What an Indigo should always be: great design, cool location, very good restaurant.
Pictures of the hotel
Pictures of the city
Last edited by nicolas75; Jul 18, 2016 at 11:56 am
Jul 21, 2016, 7:23 pm
#142
Join Date: Aug 2010
Location: Tokyo, Japan
Programs: IHG Royal Ambassador
Posts: 824
Crowne Plaza Macau
Crowne Plaza Macau
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you happy with the hotel/stay?
Not Really. This property is still soft open stage.
Which room did you book and which upgrade did you receive?
Booked Superior Suite, received same room with Club Benefits. According to front office staff, Superior Suite is the highest category of this hotel. He suggested me to book the Club Room for next stay.
How are the rooms?
58sqm, Room itself is OK. But view is not attractive. This hotel location is still developing area. Not typical Macau's skyline.
How is the Club Lounge?
Due to soft open stage, Club Lounge is still under construction. Club Benefits is applied at All Day Dining Azure on 3rd Floor. Currently here is only one restaurant in this property. I experienced breakfast only. Quite decent breakfast. I didn't go in Cocktail Time.
How was the mini-bar?
So-so.
What was your welcome gift?
Full bottle of red wine and macarons.
Did you receive fruit in the room?
Yes
What was good and what was bad?
GOOD
+ Very kind and polite staff
+ Hotel have both indoor and outdoor swimming pools.
+ Shuttle Bus service between hotel and ferry terminal.
Bad
- Location
- Soft opening
Value for $ or Rewards Club Points? Would you return?
Rate is OK. But need to wait 1-2years until hotel completely opened.
What is your IHG Rewards Club status?
Spire Royal Ambassador
Were you happy with the hotel/stay?
Not Really. This property is still soft open stage.
Which room did you book and which upgrade did you receive?
Booked Superior Suite, received same room with Club Benefits. According to front office staff, Superior Suite is the highest category of this hotel. He suggested me to book the Club Room for next stay.
How are the rooms?
58sqm, Room itself is OK. But view is not attractive. This hotel location is still developing area. Not typical Macau's skyline.
How is the Club Lounge?
Due to soft open stage, Club Lounge is still under construction. Club Benefits is applied at All Day Dining Azure on 3rd Floor. Currently here is only one restaurant in this property. I experienced breakfast only. Quite decent breakfast. I didn't go in Cocktail Time.
How was the mini-bar?
So-so.
What was your welcome gift?
Full bottle of red wine and macarons.
Did you receive fruit in the room?
Yes
What was good and what was bad?
GOOD
+ Very kind and polite staff
+ Hotel have both indoor and outdoor swimming pools.
+ Shuttle Bus service between hotel and ferry terminal.
Bad
- Location
- Soft opening
Value for $ or Rewards Club Points? Would you return?
Rate is OK. But need to wait 1-2years until hotel completely opened.
Jul 27, 2016, 12:08 am
#143
Join Date: Feb 2013
Location: Hilton, Hyatt House, Del Taco
Posts: 5,378
Crowne Plaza Chitose (CTS)
What is your Priority Club status?
Platinum
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked the cheapest twin room (standard).
Upgraded to the second cheapest tier twin room (comfort).
How are the rooms?
Okay. Beds comfy, typical of CP beds. Room size was on par with standard American size, larger than your average Jpn twin bed room.
How is the exec. lounge?
n/a
What was good and what was bad?
Good: Good breakfast buffet, free parking, spacious drop-off / pick-up area in front of lobby if coming by car, good view of the station/train with CTS far off in the distance, professional staff, reliable ANA-CP standard of amenities and upkeeping.
Bad: Not much perks for Platinum (but this is to be expected).
Value for $ or Priority Club Points? Would you return?
I will return.
Platinum
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked the cheapest twin room (standard).
Upgraded to the second cheapest tier twin room (comfort).
How are the rooms?
Okay. Beds comfy, typical of CP beds. Room size was on par with standard American size, larger than your average Jpn twin bed room.
How is the exec. lounge?
n/a
What was good and what was bad?
Good: Good breakfast buffet, free parking, spacious drop-off / pick-up area in front of lobby if coming by car, good view of the station/train with CTS far off in the distance, professional staff, reliable ANA-CP standard of amenities and upkeeping.
Bad: Not much perks for Platinum (but this is to be expected).
Value for $ or Priority Club Points? Would you return?
I will return.
Aug 5, 2016, 1:56 pm
#144
Join Date: Jan 2011
Location: GAI
Programs: TK *G, all statuses that come with Ritz, Amex Plat, Citi Prestige cards
Posts: 364
Holiday Inn Sacramento - Capitol Plaza
What is your Priority Club status?
Platinum
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.
Which room did you book and which upgrade did you receive?
Booked a standard king with points. Upgraded to the concierge level, but not clear how the room itself was any nicer than a typical king.
Wording of welcome letter indicated that all plat/spire members get access to the "concierge floor" executive lounge, though it never seemed that crowded considering the size of the property.
How are the rooms?
A bit dated. I thought the yellow wallpaper was ugly. But I did see some information in the lobby about planned renovations.
How is the exec. lounge?
Intermediate breakfast Monday-Friday. Great evening reception, including decent complimentary California wine and hot items, Monday-Thursday. No breakfast or evening reception on weekends - just sodas in the fridge and pretzels from 9am Friday through 6am Monday. Nice view and not at all crowded, considering the size of the hotel and the number of platinum members they must get.
No breakfast benefit offered on weekends.
What was good and what was bad?
Service was generally good. Rooms are a bit dated, and the location is a bit of a hike (20-30 minute walk) from the state capitol grounds. Lots of construction in the area due to the new Sacramento Kings arena next door, though there should be a nice upscale pedestrian mall there when everything is done this winter. Parking is $12/day. Adjacent to I-5: easy on/off but a bit of road noise.
Value for $ or Priority Club Points? Would you return?
Paid 15k points/night in place of a $178+tax rate, so redemption was better than $.01/point. Rewards Club benefits extended on an award stay. Yes, I'll return.
Platinum
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.
Which room did you book and which upgrade did you receive?
Booked a standard king with points. Upgraded to the concierge level, but not clear how the room itself was any nicer than a typical king.
Wording of welcome letter indicated that all plat/spire members get access to the "concierge floor" executive lounge, though it never seemed that crowded considering the size of the property.
How are the rooms?
A bit dated. I thought the yellow wallpaper was ugly. But I did see some information in the lobby about planned renovations.
How is the exec. lounge?
Intermediate breakfast Monday-Friday. Great evening reception, including decent complimentary California wine and hot items, Monday-Thursday. No breakfast or evening reception on weekends - just sodas in the fridge and pretzels from 9am Friday through 6am Monday. Nice view and not at all crowded, considering the size of the hotel and the number of platinum members they must get.
No breakfast benefit offered on weekends.
What was good and what was bad?
Service was generally good. Rooms are a bit dated, and the location is a bit of a hike (20-30 minute walk) from the state capitol grounds. Lots of construction in the area due to the new Sacramento Kings arena next door, though there should be a nice upscale pedestrian mall there when everything is done this winter. Parking is $12/day. Adjacent to I-5: easy on/off but a bit of road noise.
Value for $ or Priority Club Points? Would you return?
Paid 15k points/night in place of a $178+tax rate, so redemption was better than $.01/point. Rewards Club benefits extended on an award stay. Yes, I'll return.
Aug 6, 2016, 2:48 am
#145
Join Date: Jul 2003
Location: HUY
Programs: HH Diamond, IHG Plat Amb, Accor Gold, Marriott Gold, BA Gold, easyJet Flight Club, Global Entry
Posts: 564
Holiday Inn Glasgow Theatreland
What is your Priority Club status?
Platinum
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.
Which room did you book and which upgrade did you receive?
Booked a standard double, got an Executive Double.
How are the rooms?
Plush fittings, refurbished in 2015, but small
How is the exec. lounge?
N/A
What was good and what was bad?
My status was recognised, welcome points or drink offered at check in, points taken and appeared within ten minutes on my account.
Smart hotel having had a lot of money spent on it over the last two years. My room was very small even though it was an Exec. Nice ambiance for a Glasgow hotel though.
Value for $ or Priority Club Points? Would you return?
Paid £90 standard refundable rate. Was good value for money I felt.
Platinum
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.
Which room did you book and which upgrade did you receive?
Booked a standard double, got an Executive Double.
How are the rooms?
Plush fittings, refurbished in 2015, but small
How is the exec. lounge?
N/A
What was good and what was bad?
My status was recognised, welcome points or drink offered at check in, points taken and appeared within ten minutes on my account.
Smart hotel having had a lot of money spent on it over the last two years. My room was very small even though it was an Exec. Nice ambiance for a Glasgow hotel though.
Value for $ or Priority Club Points? Would you return?
Paid £90 standard refundable rate. Was good value for money I felt.
Aug 7, 2016, 3:28 pm
#146
Join Date: May 2016
Programs: BAEC - Gold, IHG - Spire Ambassador
Posts: 578
CP Niagara Falls - Fallsview
CP Niagara Falls - Fallsview
What is your Priority Club status? Spire
Were you (or for multi-stayers are you generally) happy with the hotel/stay? No
Which room did you book and which upgrade did you receive? We booked a two double bed traditional and received this. No upgrade was offered at check in. I asked about this and was told I was in the room I had booked.
How are the rooms? Small and worn out. Wallpaper was torn and scuffed. View was of the Sheraton next door.
How is the exec. lounge? NA
What was good and what was bad?
Good - I was pleased I had only booked a single night here.
Bad - lack of recognition for Spire membership. No welcome points or offer of drink. Room was small and worn. Bathroom didn't have a bath. Shower was grubby. Pool was filthy. Three out of ten bulbs had blown and not been replaced. Told we had to pay an extra 'resort fee' to access the Internet.
Value for $ or Priority Club Points? Would you return? Never, we wasted $250 on a tiny room.
What is your Priority Club status? Spire
Were you (or for multi-stayers are you generally) happy with the hotel/stay? No
Which room did you book and which upgrade did you receive? We booked a two double bed traditional and received this. No upgrade was offered at check in. I asked about this and was told I was in the room I had booked.
How are the rooms? Small and worn out. Wallpaper was torn and scuffed. View was of the Sheraton next door.
How is the exec. lounge? NA
What was good and what was bad?
Good - I was pleased I had only booked a single night here.
Bad - lack of recognition for Spire membership. No welcome points or offer of drink. Room was small and worn. Bathroom didn't have a bath. Shower was grubby. Pool was filthy. Three out of ten bulbs had blown and not been replaced. Told we had to pay an extra 'resort fee' to access the Internet.
Value for $ or Priority Club Points? Would you return? Never, we wasted $250 on a tiny room.
Aug 8, 2016, 12:43 pm
#147
Join Date: Oct 2012
Posts: 140
Staybridge Suites West Edmonton
Staybridge Suites West Edmonton
What is your IHG Rewards Club status?
Platinum.
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Very.
Which room did you book and which upgrade did you receive?
Booked King Suite, received same.
How are the rooms?
+ Modern & spacious, well-equipped with full-sized fridge, microwave, two burners, cookware etc.
+ 9m deep x 6m wide
How is the exec. lounge?
N/A
What was good and what was bad?
Good:
+ Friendly, efficient staff
+ Excellent hot breakfast buffet; light dinner MON-WED
+ Pleasant exterior & public areas
+ Large LCD with HUNDREDS of channels in HD
+ Heavenly bed, slept great
+ Spacious bathroom, ample counter space with sink outside of shower area
+ Good shower pressure, ergonomic showerhead, plush towels
Bad:
- In a remote area. Given Edmonton's horrible transportation system, you will need a car to get around here
Value for $ or IHG Rewards Club Points? Would you return?
On pointbreaks, an incredible value. Their normal rates are reasonable.
What is your IHG Rewards Club status?
Platinum.
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Very.
Which room did you book and which upgrade did you receive?
Booked King Suite, received same.
How are the rooms?
+ Modern & spacious, well-equipped with full-sized fridge, microwave, two burners, cookware etc.
+ 9m deep x 6m wide
How is the exec. lounge?
N/A
What was good and what was bad?
Good:
+ Friendly, efficient staff
+ Excellent hot breakfast buffet; light dinner MON-WED
+ Pleasant exterior & public areas
+ Large LCD with HUNDREDS of channels in HD
+ Heavenly bed, slept great
+ Spacious bathroom, ample counter space with sink outside of shower area
+ Good shower pressure, ergonomic showerhead, plush towels
Bad:
- In a remote area. Given Edmonton's horrible transportation system, you will need a car to get around here
Value for $ or IHG Rewards Club Points? Would you return?
On pointbreaks, an incredible value. Their normal rates are reasonable.
Aug 8, 2016, 12:50 pm
#148
Join Date: Oct 2012
Posts: 140
Holiday Inn Calgary Airport
Holiday Inn Calgary Airport
What is your IHG Rewards Club status?
Platinum.
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Very.
Which room did you book and which upgrade did you receive?
Booked King, received same.
How are the rooms?
+ Spacious, well-equipped with a small wet bar, mini fridge, microwave
+ 9m deep x 3.5m wide
How is the exec. lounge?
N/A
What was good and what was bad?
Good:
+ Friendly, efficient staff, very helpful and eager to please
+ Large LCD ~40 channels in HD
+ Heavenly bed, slept great - good soundproofing
+ Spacious bathroom, ample counter space
+ Good shower pressure, ergonomic showerhead, plush towels
+ Great pool & whirlpool area
+ Super-fast Macs in business centre
+ 6 minutes on bus #33 + 10 minutes on C-Train to reach downtown Calgary
+ Wonderful zoo just one stop away on the C-Train
+ Free airport shuttle
Bad:
- HVAC unit is VERY loud
- No movie channels, yet 5+ French channels. USA channels from Spokane, WA ... strange
- Need to contact hotel to get Platinum bonus points etc.
Value for $ or IHG Rewards Club Points? Would you return?
Rates are very reasonable, roughly 1/2 to 2/3 the rate of a comparable hotel in downtown Calgary.
What is your IHG Rewards Club status?
Platinum.
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Very.
Which room did you book and which upgrade did you receive?
Booked King, received same.
How are the rooms?
+ Spacious, well-equipped with a small wet bar, mini fridge, microwave
+ 9m deep x 3.5m wide
How is the exec. lounge?
N/A
What was good and what was bad?
Good:
+ Friendly, efficient staff, very helpful and eager to please
+ Large LCD ~40 channels in HD
+ Heavenly bed, slept great - good soundproofing
+ Spacious bathroom, ample counter space
+ Good shower pressure, ergonomic showerhead, plush towels
+ Great pool & whirlpool area
+ Super-fast Macs in business centre
+ 6 minutes on bus #33 + 10 minutes on C-Train to reach downtown Calgary
+ Wonderful zoo just one stop away on the C-Train
+ Free airport shuttle
Bad:
- HVAC unit is VERY loud
- No movie channels, yet 5+ French channels. USA channels from Spokane, WA ... strange
- Need to contact hotel to get Platinum bonus points etc.
Value for $ or IHG Rewards Club Points? Would you return?
Rates are very reasonable, roughly 1/2 to 2/3 the rate of a comparable hotel in downtown Calgary.
Aug 9, 2016, 3:01 am
#149
Join Date: Sep 2015
Location: London
Posts: 517
Staybridge London Stratford
What is your Priority Club status?
Gold Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Basic room. Got basic room.
How are the rooms?
If I had a crash pad in a London new build, I would want it to look like this. Absolutely everything required for a stay of any length. Room and equipment all brand new.
How is the exec. lounge?
N/A
What was good and what was bad?
Good: although not central, a very convenient location. Staff were extremely friendly and efficient. Rooms great, as above. Good and varied breakfast.
Bad: The only thing I can think of is that although facilities are shared with the HI, the internet is not. No status recognition, but I had a 9 hour transit stay so really didn't expect anything or want anything.
Value for $ or Priority Club Points? Would you return?
Yes and yes.
What is your Priority Club status?
Gold Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Basic room. Got basic room.
How are the rooms?
If I had a crash pad in a London new build, I would want it to look like this. Absolutely everything required for a stay of any length. Room and equipment all brand new.
How is the exec. lounge?
N/A
What was good and what was bad?
Good: although not central, a very convenient location. Staff were extremely friendly and efficient. Rooms great, as above. Good and varied breakfast.
Bad: The only thing I can think of is that although facilities are shared with the HI, the internet is not. No status recognition, but I had a 9 hour transit stay so really didn't expect anything or want anything.
Value for $ or Priority Club Points? Would you return?
Yes and yes.
Aug 9, 2016, 3:48 am
#150
Join Date: Jan 2012
Location: Cannock, UK
Posts: 273
Holiday Inn Birmingham
Holiday Inn Birmingham
What is your Priority Club status?
Spire Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
No
Which room did you book and which upgrade did you receive?
Standard and got standard
How are the rooms?
Old and tired. Looks like someone put a kitchen setworkservice on top of the bedside tables. And made a breakfast bar in the room.
How is the exec. lounge?
N/A
What was good and what was bad?
Good: Location and Price for the night.
Bad:
Under refurb. Not stated on website.
A bold banner in reception saying finished July 2016. it was 5th August
Lighting poor.
Temporary enterance. down steps and through fire exit.
Only one lift working, whilst they are installing new ones.
no bar or restaurant as such.
A temproray pop up bar and a few canteen tables in a room without any windows. Cramped and horrible.
Value for $ or Priority Club Points? Would you return?
Not even at the low rate offered for this property. Should have realised when got such a low rate something was a miss.
What is your Priority Club status?
Spire Ambassador
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
No
Which room did you book and which upgrade did you receive?
Standard and got standard
How are the rooms?
Old and tired. Looks like someone put a kitchen setworkservice on top of the bedside tables. And made a breakfast bar in the room.
How is the exec. lounge?
N/A
What was good and what was bad?
Good: Location and Price for the night.
Bad:
Under refurb. Not stated on website.
A bold banner in reception saying finished July 2016. it was 5th August
Lighting poor.
Temporary enterance. down steps and through fire exit.
Only one lift working, whilst they are installing new ones.
no bar or restaurant as such.
A temproray pop up bar and a few canteen tables in a room without any windows. Cramped and horrible.
Value for $ or Priority Club Points? Would you return?
Not even at the low rate offered for this property. Should have realised when got such a low rate something was a miss.