FlyerTalk Forums - View Single Post - Please post your Rewards Club Experience (Archive Thread 2016)
Old Aug 7, 2016, 3:28 pm
  #146  
MrsW
 
Join Date: May 2016
Programs: BAEC - Gold, IHG - Spire Ambassador
Posts: 570
CP Niagara Falls - Fallsview

CP Niagara Falls - Fallsview

What is your Priority Club status? Spire

Were you (or for multi-stayers are you generally) happy with the hotel/stay? No

Which room did you book and which upgrade did you receive? We booked a two double bed traditional and received this. No upgrade was offered at check in. I asked about this and was told I was in the room I had booked.

How are the rooms? Small and worn out. Wallpaper was torn and scuffed. View was of the Sheraton next door.

How is the exec. lounge? NA

What was good and what was bad?

Good - I was pleased I had only booked a single night here.
Bad - lack of recognition for Spire membership. No welcome points or offer of drink. Room was small and worn. Bathroom didn't have a bath. Shower was grubby. Pool was filthy. Three out of ten bulbs had blown and not been replaced. Told we had to pay an extra 'resort fee' to access the Internet.

Value for $ or Priority Club Points? Would you return? Never, we wasted $250 on a tiny room.
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